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    Royal Moore Buick GMC

    3.8 (103 reviews)
    Closed 8:30 am - 8:00 pm

    Services - Royal Moore Buick GMC

    Tire balancing

    Tire rotation

    Wheel alignment

    Royal Moore Buick GMC Photos

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    Beautiful rig
    George W.

    My recent purchase experience on 6.27.25 was a smooth and pleasurable one. Taylor in sales, Rony as sales manager, and Nathan in finance all dealt professionally and honestly with me from what I can tell. Ashley and Jesus were also involved with making things go right. I'm glad they had the product I was interested in, and had the desire to make the sale be effortless. Give them a chance to earn your business, and I do think you'll have the same experience if you're a serious buyer looking for a fair deal where everyone comes out ahead. Oh, and don't forget to say, "Hi!" to Maya and another hairy family member cruising around (: George Will and family

    Brian M.

    Tim really helped us out getting into a new Hyundai hybrid! They care about the best price and best car for your needs. Thank you!

    Christian T at Royal Moore was great! Super friendly! He was attentive from start to finish. Very knowledgeable on both cars we were interested in. He knew the ins and outs of both the Mazda and Buick we were looking at. It was, by far, the easiest car purchasing experience we have had. And they plant trees with every purchase!! Thanks Christian!!

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    2 months ago

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    1 year ago

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    11 months ago

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    7 months ago

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    1 year ago

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    10 months ago

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    1 year ago

    Ray and Tanner were absolutely amazing in getting this deal through and squared away. Highly recommend!

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    5 months ago

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    7 months ago

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    1 year ago

    Tanner and Amari were both very helpful and understanding while getting me into a new GMC

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    8 months ago

    This dealership is awesome with great customer service. Jeremy is very experienced in getting the best deal with current incentives.

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    1 year ago

    Raymond has helped me find the perfect car twice so far! Awesome job to the whole team, and everyone should be asking for Raymond!

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    1 year ago

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    1 year ago

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    8 months ago

    Jeremy was very helpful with getting me into a new SUV. I didn't have to jump through hoops and no long wait time

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    6 months ago

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    2 years ago

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    9 months ago

    I had a good experience working with Gabriel buying my new truck. They gave me a great deal

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    1 year ago

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    2 years ago

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    1 year ago

    Tanner was the best salesman! Helped me out with all my questions, made the deal quick and easy. Would send my friends and family his way.

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    1 year ago

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    1 year ago

    Taylor is a great sales associate at Royal Moore Buick GMC. Helped me with all the questions I had and assisted me as I needed!

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    2 years ago

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    2 years ago

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    2 years ago

    First time car buyer and it was a simple and smooth process. Happy with the service, would recommend.

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    1 year ago

    Ray was extremely helpful looking at the GMC models, knows his stuff and made me feel like I'd go here to do business.

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    2 years ago

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    1 year ago

    Excellent customer service. Chandler was amazing to work with. Easiest purchase ever.

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    1 year ago

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    1 year ago

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    1 year ago

    Cane in for an oil change and left with a new vehicle. Easy to deal with! Thanks for the help.

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    Review Highlights - Royal Moore Buick GMC

    Tanner definitely brought a fun vibe to the process--his sense of humor made the whole experience so much more enjoyable.

    Mentioned in 8 reviews

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    A mechanic you should avoid…read more I was referred to this mechanic shop by a friend who owns a car dealership in Hillsboro. I was told he has extensive experience with the electrical systems of older cars. As I was restoring a 1959 Mercedes 190SL, this morning on July 11th, I naturally visited this place. The job I had was relatively small and manageable. It was only to remove the fuse box and two additional connections, each with only four wires connected to them, from my old wiring harness and replace it with a new, identical harness, one with the same color-coded wiring. I drove over 25 miles and arrived at this shop 10 minutes past 9 in the morning, where I was greeted by one of the workers. He said the owner isn't there yet and will come in about 30 minutes, and I replied, ' Okay, I will be back around 10 O'clock. Meanwhile, a truck arrived, and I was informed that it belonged to the owner. Rob came, and I, with a smile on my face, said good morning to him. His answer was, "Why are you here?" We open at 10 AM. I said, 'If you want, I can come back at 10?' He asked why I was there. I explained and acknowledged that this should be a tiny and easy job for him. At the same time, I told him that, as a restaurateur and chef, one of my former customers who has a dealership in Hillsboro had recommended him. He spoke in a coarse voice and angrily looked at me, saying, 'No, it's not a small and easy job. You grab a few ingredients and put them on top of each other, and then you call yourself a chef.' It is a tremendous job. And at the same time, he said we are not working on any car older than the 1980s. I told him that, less than a month ago, someone on your Google Business page reviewed that you worked on his 1970 Chevelle Malibu. This time, he said to write down what car I have so he will find me another mechanic. I told him what my car was, and this time he came to the door and asked me to leave, repeating that he would find another person for me and contact me. I wondered and asked how he would do it without knowing who I am or my phone number. Anyway, I left and the only impression I got from this place and Rob is that the color of your skin, your hair, and your accent play an essential role in whether he accepts you as a new customer and does business with you or not. If Rob had been honest and refused to do my job because it was small or he was swamped, rather than the way he acted, I would have thanked him and left without giving him any bad reviews. However, he decided otherwise. If I knew that, I would never go to this rundown mechanic shop.

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    I recently had to replace both my headlights on my 2002 Ford Mustang…read more After I was done, I noticed that they weren't focused in the proper direction so one day at work I decided to take the car to Total upgrade (across the street from my place of employment, O'Reilly Auto Parts). Chris said he would do it for me and he would drop the car off in the O'Reilly parking lot after he was done (which is exactly what he did). I walked over to him and asked him how much I owed & he said nothing! NADA, Zilch! Wow, he did the work (headlight alignment) for free!

    Worst experience I've had in my entire life. We found this mechanic, based off good reviews and one…read moreof the lower prices we were quoted we thought it was a slam dunk. Came in for a new transmission, broken AC and a leaking tire. Was told it would be a week, which sounds good as that was every time line we were told from other places we called. A week goes by and the parts still weren't in, again I mean that's just shipping and it happens, can't really blame the shop. After a week and a half they install the new transmission, but said there was something wrong so they kept working on it. Another week goes by and they say they need to order ANOTHER trans. At this point we are very frustrated as we needed this vehicle back 3 weeks ago. But I mean who knows what is really going on so we just hang tight. Finally, a MONTH later, we get a text that the trans was replaced and good to go but they didn't have time to fully fix the ac. Didn't have time? You had it for a month and decided until the last day to look at the AC. They replaced the blower motor but said they would have to take the whole thing out and didn't have time for it, so it was ultimately a temporary fix for a full charge. After asking for a price break down he gave us $150 off. Woopie after a $7,500 ordeal that didn't feel sufficient. They then charged our card for the second half of our bill after we explicitly said "we do not authorize this charge" and we also don't remember saying they could save the card on file..... if that wasn't all enough to make us never come back we then find out the tire was never fixed after it went flat on the road a few days later. To which the guy says "looks like I forgot" !!! Now the AC stopped working because again it was never actually fixed in the first place. Truly unacceptable from start to finish. They clearly do not care about doing a good job and just want your money. He asked us multiple times to pay the remaining balance before we even picked up the vehicle or had any work done. Avoid at all costs.

    Eric Heaton Automotive

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    Eric has been my go-to mechanic for years now, and i've always recommended him to others. I still…read morego to him even though i live in Vancouver now. But unfortunately, this repair experience has convinced me I should never go to him again, and i will be recommending that others stay clear as well. I had a Kia Niro that needed an engine replacement. The Kia dealership gave me a quote, but i decided to ask Eric for a quote as well because i trusted him more to do the job. I paid him $7500 for the job and towed him the car. He asked me to pay in advance because he was having trouble paying his taxes. The job took several months, during which Eric didn't give any updates on the repair and wouldn't respond to any of my communication. When he finally responded after many attempts to get in touch, he told me there was a problem with the battery and only Kia could service it, so we got it towed back to Kia. He also gave excuses for why it took so long to repair, saying he had to close his shop because some of the workers got covid. I came out and used my own AAA service to tow the car to the kia dealership. Kia looked at it and found that there was no problem with the battery, but the problem was the engine was installed incorrectly. I was playing middle man calling the kia dealership, then Eric, back and forth, and eventually gave Eric the dealership's number and he said he would work with them to figure out what was wrong with the car. I heard nothing back from Eric for months. Eventually, Kia called me and said they were impounding my car. I dropped everything and got it towed back to Eric immediately. Still nothing. I went to his shop a few days later with an invoice for him to pay for the tow, which he partially paid with cash. No apology, anything. He just wanted me out of there. He told me it would take a week or so and he wouldn't charge me. Another month went by, i heard nothing from him at all. I showed up at his shop and asked for an update on my car. He said some of his workers were on vacation, and another was in a motorcycle accident. The repair hadn't been started on. He said it would take another 3-4 days. He also offered me a loaner car, which he never delivered on. Over the next weeks i reached out multiple times, only for him to ignore all of my communication. As of today, it appears no repairs have begun. This entire process has so far taken over 6 months. Multiple people have advised me to sue, maybe i still should i guess- but that's not really in my character. There have been no apologies at any point, and it has been near impossible for me to figure out what's even going on without driving almost an hour to his shop, borrowing my wife's car when she's not using it. Eric is a nice guy, and a good mechanic. But over the last six months he has made it abundantly clear that i was his very last priority, and he didn't care at all about the substandard work, numerous delays, or the ordeals i went through as a customer. I feel very disrespected by a man that i trusted and respected for many years.

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    Royal Moore Buick GMC - tires - Updated August 2026

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