Not a very organized establishment. The wait staff seemed untrained. The food was mediocre at best.

anyone heading to Keystone you will love going to Ruby's house restaurant. The decor is like you're back in the old western days and the food was delicious and the service I give a 10+ I'd like that when you go to this establishment that they have a separate server that will just come out to do your drink orders and then you have your waitress that takes care of your food they go above and beyond to make sure that you're OK and also the entrées come out in a timely manner and the food is hot and we end up eating here two nights in a row because we really thought what a great place why should we go anywhere else so you traveling to Keystone to see Mount Rushmore stop at Ruby's restaurant. You will not be disappointed. B V Simi Valley CA 93065 read more

Had a great experience, service was good, steak was cooked perfectly medium rare! Atmosphere was really cool with live music.

Very poor quality steaks and prime rib and the former were overcooked. Sides, salad and appetizers fine. Not worth the money,

This place comes highly recommend. First you have this person asking you if you want anything from the bar. He has no drink menu and if you are not ready he does not come back. He is rude and come to find out at the end drinks are from another establishment then the restaurant. They don't tell you that. Service was good and the food is good. Trout plate, could use a little more spice. Chicken fried steak and smothered Burrito all good, potatoes skins are big but dry. Atmosphere is good and loud. read more

Our experience at Ruby House was simply terrible. The food was just nasty, service was basically non-existent, and I regret ever noticing this place. A restaurant like this could never exist anywhere other than a tourist trap area. It is complete garbage and the worst experience I've had at a restaurant in years. We began to suspect there was a problem when we sat outside for 5+ minutes without a server - who then took 10+ minutes to bring out drinks. There was nobody else around and they weren't busy. But we were hungry and had hope it was just a fluke. It wasn't. About 10 minutes after placing our order, the server reappeared and told us they were out of prime rib. So we picked something else. More than 20 minutes later the food came out and it was gross. Mind you we had been waiting 40+ minutes at this point. The $27 baby back ribs looked and tasted like leftovers. They "indian taco" fry bread had grocery-store taco mix on top with a piece of fry bread made yesterday. The fried shrimp and french fries were clearly made in dirty oil (dark brown/yellow) and the kids wouldn't eat it. (If they are hungry and won't eat french fries - there's seriously something wrong.) The prices charged for the menu items were simply ludicrous for the quality of the food.Just because a restaurant looks nice, doesn't mean it is. The server never came back out to check on us and we had to get the attention of another employee that was just standing around, who let someone know and our server appeared five minutes later. Heed the reviews and avoid this place! read more

Ruby House Restaurant - Avoid this place! - American Near Me - Keystone, South Dakota

Bison burger was average in taste, came with leaf lettuce, tomato. pickles and fries on the same plate.

Had a fabulous dinner at Ruby's. I had the coconut shrimp and pina colada sauce and it was divine! Service was friendly and anticipated our needs (refilling glasses before empty). We were seated and serviced promptly. Food was out quickly. Highly recommend it if you are looking for a delicious meal. read more

Service is a 5 star. Food was Meh, 3 stars at best. Cafeteria food. Nachos were "concession stand" cardboard chips, cheese sauce and old Elpaso jar salsa. read more

Ruby House Restaurant - Nachos - American Near Me - Keystone, South Dakota

My husband and I returned to Ruby House for dinner this time rather than lunch. The service provided by Anna was excellent. The restaurant is always clean and the ambiance is wonderfully vintage. My husband thoroughly enjoyed his spaghetti and meatballs. I on the other hand ordered the country fried steak and was somewhat disappointed. The meat I would guess, was purchased breaded and frozen which was then dropped in a fryer. I find it frustrating that restaurants haven't figured out that it isn't difficult to buy fresh meat and bread their own rather than cheaping out and buying pre-made. I will say the Gravy was excellent and not doused in pepper which has been my usual problem. All in all, our experience was overall good. We'll be back and I'll try something else next time. I would recommend the restaurant for anyone coming to Keystone. Don't forget to at least walk thru the saloon for more pictures to add to your trip. read more

Same food I would get at my high school cafeteria but 5x the price. At least the server was polite.

Food 3/10 Atmosphere 8/10 Our group of Nine wanted to like this place, but after we all left slightly disappointed that the food wasn't great. I ordered the Reuben and the bread was almost soggy and hardly toasted. The server came out and apologized that the kids Mac and cheese was taking so long. When it was finally brought out it was refrigerator temperature. It seems like this place relies very heavily on their "tourist attraction" atmosphere. read more

Recommended to us by a local. Not the greatest. New Orleans Cajun pasta wasn't spicy, way too much chicken and not enough of the other stuff. The shrimp was okay, dipping sauce wasn't that great. Fries were soggy. Lots of flies flying around for some reason. Server never came to check in on us. If you wanted an alcoholic drink, it was taken by another guy from another part of the restaurant? Which I thought was weird. Decor was cute and located on the main strip read more

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The food was good. Not oustanding. Our waitress was a bit ornery. The atmosphere was ok. The tables came out of a church basement.

Food was good. We had an appetizer assortment and monte cristo sandwich. The appetizer plate was very good. The sandwich was ok. We sat outside on the porch and the atmosphere's was enjoyable and the service was good. read more

We were in Sturgis and after a long day on the bike stopped in Keystone to walk around and grab a bite. Everywhere we went was crowded, but we decided to try the Ruby House. Not too bad. Food was ok. They don't serve liquor in the restaurant but you can walk over the the bar next door and bring it to your table. They also send a server from the bar over every once in a while to see if you want anything. So you're paying 2 bills if you want anything alcoholic. Not a big deal. Place was a little "tired" and there were flies. Kept shooing them away from the food. Not an awful experience but not great, either. read more

OmG...I can't believe that such a cute restaurant has the worst food...The only one star is for great music next door (bar)...whatever we ordered it was burnt...it didn't taste anything...The salad was the worst salad ever!!! Im not talking about dried mushroom and burnt meat...Im not recommending this place at all! read more

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We were weary bc of other reviews, but the wait at the powder house was 1.5 hours. This place was cute and friendly. Had buffalo steak and potatoes- our food was great! So was our server- would def recommend! read more

Came to the Black Hills unaware it was off season With few options we picked Ruby house Interesting decor ...a lot to look at while you wait for the slooooow service My husband ordered a steak, underwhelming, fatty but he said was "ok" His side was mashed potatoes- and again flat I ordered the Walleye, broccoli & a bake potato Fish was very good, broccoli said steamed, I would say raw ( and I like a bite to my veggies) bake potato never arrived The waitress, although kind never checked on us, brought out the check without asking if we needed or wanted anything else She did apologize for the potato and removed 10% off the check All and all I would suggest picking a different spot if you can read more

If the restaurant is too busy, you can always go upstairs to the Balcony Grill. Same food, just self-service. I enjoyed sitting outside and enjoying the scenic town view. The Indian Taco was amazing! Massive but delicious. read more

Ruby House Restaurant - a taco topped with cheese and lettuce - American Near Me - Keystone, South Dakota

Don't come here for the food. One star at best. The absolute worst Filet Mignon I've ever had. Tough, Chewy, and a general bad flavor. I did not eat half of it. One of our party ordered the ribeye, it was also tough, hard to cut with a steak knife. They did not eat over half of it. The baked potatoes were so hard and overcooked. The breaker mushrooms were inedible. Frozen, old, and mushy on the inside. They had Probably had probably been in the freezer for years. The ambience is pretty cool. And gets three stars. The service staff is filled with student visas, poorly trained, barely speak English and have no clue about the menu. Service overall: two stars. There are none of us in our party who would ever return nor recommend this place. read more

It was one of the few places open for dinner since everything closes early in the area. I didn't like this place at all i had to walk across to the bar next door to get adult drinks, the service was terrible the server was tired and gave us attitude. i will come back to this visit Mount Rushmore but i will NOT come here again. The food had no flavor at all. read more

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This restaurant was a fun place to stop in and check out just for the historic decor in the entire place. The photos, animals, and guns on the wall made this the perfect place to stop in when checking out stuff from the history of the Black Hills. The service was slow and not engaging and the food was okay and not worth the price, but I am glad we stopped in to check it out. We will not come back, but if it is your first time in the area it is worth giving a shot. read more

We were hungry and wanted a home cooked meal. We thought we had found the right place. However, after our food came to the table we weren't impressed. My husband ordered the ribeye steak cooked medium w/a loaded baked potato and a salad. His steak was nothing special & the salad was full of carrots. They were out of baked potatoes so he got loaded French fries instead. When he received the loaded French fries...it was fries w/a side of cold cheese, baking bits, & a tube of cold sour cream. My daughter and I both ordered the chicken fried chicken. She ordered fries and I ordered mashed potatoes. The chicken fried chicken was straight out of the bag you can get in the freezer and the mashed potatoes were just not good. We also had soup that came with our meal. We took one spoon full out of each cup and left it sitting there. Tasted straight out of the soup package. My son ordered fettuccine Alfredo w/shrimp. It was just ok. Here's the worst part...our less than desirable meal was $97. The two stars I gave was for our server. Our server was nice and attentive after he finally came to the table. The owners have tried to make the restaurant look like an old time establishment. It is a little overwhelming to me. read more

I'm rating it a 1 star and would not recommend to anyone. Usually I am pretty fair with ratings and never have given one this low. Food was mediocre at best. It was very much homestyle as anyone could easily make it. Not worth the money at all. The decor was very cute. read more

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My wife and I had the Buffalo chop steak. It was really good. Our sides were sweet potato fries, and broccoli. Everything was delicious. Service was really good. read more

This is down to the bones Country from the pistols, rifles, and muskets on the wall to the very sweet waitress dressed in a saloon girl dress. They have what you would expect like game meets like beef, elk and bison (stew in a bread bowl or burgers patty) and even sarsaparilla. I'm from N.J. I've never seen let alone tasted sarsaparilla. (It's like root beer with a little less bite). My wife had the Indian taco ( that's what they call it) she liked it because the bread was soft and not soggy. My son had the Buffalo stew in a bread bowl. He liked the meat, broth and bread. Everything else was overcooked and stringy. I got the Ruby burger because I didn't want a patty. It was juicy and made to order. Just what I needed. We all love The sarsaparilla!! If your in Keystone check it out if not to eat then go have a drink at the bar. Maybe even try a sarsaparilla. read more

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Ruby house restaurant had incredible atmosphere, but the food is pittiful. 1. Potato soup: it's some sort of cream of chicken, possibly water down with broth with three or four big chunks of hard potato pieces and bacon bits. The flavor was not great, and I was unable to eat, spoonfuls as I had to cut the pieces of the hard potato. 2. The fried mushroom was very greasy, the flavor was very good though. 3. The Buffalo steak I ordered medium rare, and got rare, which is OK. The issue was it was the toughest, rare steak I've ever had in my life.. I was shaking the whole table, trying to cut it, and it took about three minutes to cut one piece off with a steak knife. I chewed for about 10 minutes trying to eat that one piece, the flavor was not great, and it was very very tough. 4. The buffalo stew did not have one piece of buffalo in it, it had two very small pieces smaller than the first digit of my pinky finger. 5. Chicken fried/country fries steak: it was the best thing that we ate, but by far was not a great chicken fried steak. We give it a 5/10. 6. Molten lava dessert: this was very good, and we were starving by the time we got it, because none of us were able to eat much from our meal. It was a Plus that the bar next to the restaurant has live music, but they are different businesses so we had to wait for one of their waitresses to come by to take our bill which took a very long time. We ended up walking over to the bartender ourself (seth who was pleasant) and paid that way. read more

Ruby House Restaurant - Potato soup: ew, just broth and giant potato chunks - American Near Me - Keystone, South Dakota

Food - Excellent!! Service - impeccable!! Ambiance - could not ask for better!! Definitely include this place for a meal! read more

Very touristy place. If you want to enjoy a game of eye-spy while waiting for your food then this is the place. But if you want great food- find another place. The food is edible just not good quality. My steak was more rubber-like than meat. The salad had enough carrots to feed an entire family of rabbits. Finally- chose the atmosphere over the food and you'll love it. read more

Visiting town in early October. Very charming restaurant with very nice staff. Appeared to be worn but fairly clean. Decor is fun and the legend of Ruby is a great addition. Attached to the saloon. The problem I had .... Flies. There are flies everywhere, I get it but there were a lot. Swarming our food. Swarming the bathroom, toilet and trash cans. I don't want to think about how many are in the kitchen. All and all the food was expected, nothing awesome. Probably wouldn't return because of what the flies represent. read more

Decided to stop here for dinner before heading over to Mt Rushmore. Ruby House is a quaint Western-themed restaurant with pretty converted oil lamps as lighting, a lot of antiques, and bold Western drapes, wallpaper, and furnishings. We had a 30-min wait, but worth it! Grabbed a Georgia Peach margarita - oh so good!! - from the next door saloon and sat on the outdoor porch area. The hubby opted for the buffalo stew and potato skins. I chose the prime rib. Oh we made the right choice!! The prime rib was tender and delicious - the accompanying baked potato and salad made for a great meal! The unsweetened iced tea was spot-on as well! The hubby raved about the stew and skins. He couldn't finish it all! So our dog Londo will benefit from it tonight when we feed him. The drinks come from the next door Ruby Garter saloon. Their Ruby Red-headed drink comes with a complimentary shot glass and is pretty decent cherry liquor cocktail. Had a glass of Malbec, too - wasn't the best I have ever had, but it wasn't bad either. Staff are very friendly and accommodating. Given the historic fun and the good food, I expect we'll be back again in the future!! read more

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Excellent service and great dinner! Would highly recommend trying this restaurant!the ambience is amazing and the customer service is outstanding! read more

Hannah is a great waitress Very knowledgeable Friendly with a great disposition with a good heart The food is excellent. The drinks are difficult which is separate from the restaurant is the only negative I can say By far the best on the board walk read more

Service was great! Food was outstanding only for how utterly bad AND overpriced it was. Ordered an $18 nachos with canned cheese, and sour cream and guacamole in sealed tubs. Smoked ribs may have been smoked at one time. But it was a week ago. Dry inside, outside was jerky. Son had a BLT where the bacon had been overcooked at least a day ago. My daughter had macaroni and cheese that was off brand boxed and powdered. Didn't even shell out for Kraft. Please, please, please avoid. read more

Ruby House Restaurant - American Near Me - Keystone, South Dakota

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Service was good but the Meatballs in the spaghetti were grey and tasted terrible!! Burger was fair, sweet potato fries were good!

if you're thinking of eating here, think twice. i came in with a friend when we were visiting for the day and we figured it would be a somewhat nice place to eat, if not a bit touristy. safe to say, the best part of our meal was the drinks (we got sodas). my friend ordered the spaghetti and i ordered the taco salad. we should've known something was up when the meal came out so fast, but it was extremely obvious that nothing on our plates was made in house. the presentation looked miserable for both dishes-- grey meatballs on wet spaghetti with barely any sauce, ground beef completely smothering the salad with a packet of sour crème, packaged guacamole (for extra $), and a plastic cup of watery salsa. i cannot emphasize enough how nothing was homemade. i could easily make a better meal for less at home, spare the interesting ambiance that the space provides. was extremely disappointed and didn't finish my meal, nor did my dining companion, and we were left unappetized and in need of a palette cleaner. our whole meal was not worth the $42 we paid for it (not including the tip). read more

Donovan was a wonderful food server, dishing out buffalo steak. And Miranda was a terrific bar server, dishing out a Red Garter Mule. read more

Ruby House Restaurant - Buffalo steak, and a baked potato. - American Near Me - Keystone, South Dakota

The food was not fresh, ordered chicken parmigiana with spaghetti and it seems like the marinara sauce came from a can and the food was not served warm. Also ordered walleye with broccoli and they ran out of broccoli and offered string beans instead. The fish tasted like it's few days old and the string beans came from a can. For the price that they charge, I expected the food to be fresh. read more

Great atmosphere for dinner. Loved looking at all the things on the walls. Tried buffalo for the first time it was a little chewy and couldve been served with sauce hence the 4 star but otherwise was happy with the overall experience and awesome wait staff. read more

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