Rating: "False Advertising & Inedible Food - Don't Waste Your Money" I wish I could give this place zero stars. My wife and I visited this Ruby Tuesday today, and it was a complete disaster from start to finish. We ordered the Fried Catfish & Crispy Shrimp, expecting the generous, golden-brown platter shown on their website (which is priced at $22.49 online, though the receipt showed $17.99). What we actually received was an absolute joke. The portions were so tiny and pathetic that my wife--who literally never complains--had to ask the waitress if they had accidentally brought her a kids' meal. Not only was the portion size deceptive, but the quality was disgusting. Everything was dripping in old grease and tasted foul. It looked nothing like the marketing photos. When we brought this up to the waitress, Dana B, she was completely dismissive, simply stating, "No, that's just the way it comes here." The service was the "icing" on the cake. Our waitress seemed happy to serve us this garbage and acted like receiving complaints was a normal, everyday occurrence. To make matters worse, we overheard the couple behind us complaining about their meal as well. Instead of apologizing, the waitress actually laughed it off and told them, "That's the coupon plate." It is clear this management has no pride in their food or their service. We ended up paying over $50 for a meal that was essentially inedible. We will never eat here again and will make sure to warn everyone we know to stay far away from this location. read more

Ruby Tuesday - The Bill we paid - American Near Me - Mebane, North Carolina

See all

Firstly, our server was great. She was personable, friendly, and attentive. Everything about the food felt cheap. 3-way combo had a thin flavorless steak, factory breaded shrimp, factory made ribs. French onion burger was a small roll, thin flavorless charred patties, couldn't really tell which cheeses were which. Salad bar was uninteresting, as if it was the bare minimum they could get away with. It just felt like they cut corners wherever they could and that the folks working there didn't really care, that it was just a job. Hostess was turning people away telling them a 25 minute wait, then 5 minutes later she was seating people. read more

Another stop at Ruby Tuesday since I was at the outlet. Oh how I miss our Ruby Tuesday! We were seated promptly, it was very busy. I ordered the steak and peppers stir fry asked for medium rare, it came well done! I mentioned it to the server and she promptly had them make me a new one. While I waited on that I made me a salad. I love their salad bar. read more

See all

Four stars is probably pushing it just a bit. 3.5 would be more appropriate. We stopped by on a Tuesday and thought we would give "burger night" a try. Our server, Danielle was great. We both had the double smash cheeseburgers with fries. Burgers were quite done !! The burger and fries combo was OK. Not the best ever and not the worst. Some beers advertised on tap were not available. We made due. The decor at this location is kinda "tired" looking. Plastic tablecloths should just not ever be allowed. Some of the tables were in disrepair as well. read more

See all

The catfish & shrimp platter was hardly a platter. The fish was very small pieces & the crispy shrimp was frozen out of a box the fries was good but the coleslaw couldn't have been any smaller that my spoon was too big to dip it out of the container, it was only one bite worth. Sadly because it was good. The whole meal was not worth the $18.99 it should have been for no more than $12.50 in my opinion. read more

Food presentation was not good. Food was disgusting! Also we did curbside but had to come inside to pick up order. Must be new staff because food was a lot better before. read more

The service was bad from start to finish. A non-comedy of errors too numerous to mention. One member of our party didn't receive their food until after everyone else was done eating. We had hoped for a quick in and out, but suffered their incompetence for 90 minutes. For our inconvenience, the manager gave a discount of $1.38. No, that is not a typo. Nothing says we care about you more than $1.38! read more

Pros: It's your standard casual family restaurant, but food is usually hot and fresh, and service, once you're seated, is good. Excellent salad bar. The salmon, deconstructed kabobs, and grilled chicken are all delicious. Cons: Often understaffed (typical these days, not wholly their fault). Food portions sometimes small for the price compared to similar chain restaurants. read more

great food and service! bourbon chicken and seafood pasta were excellent as usual. The house Chardonnay was very good. We always enjoy the mood and lighting. Staff is always so nice! read more

We rarely visit this location because it's hit or miss. Either they're out of something or lacking terribly on staff. We stopped by yesterday and they had several new items, but we stuck with old favs. I did try a wildberry margarita for the first time. I was average. We tried the funnel cake sundae and it was delicious. The coupons keep us coming back. read more

Ruby Tuesday - Wildberry margarita - American Near Me - Mebane, North Carolina

IF I COULD GIVE 0 STARS, I WOULD * Came here on a Saturday (3/2) night & sat at the bar... * Let's start there. I sat down at 7:41pm. I only know this because of a text that I received while sitting down. The bartender NEVER acknowledged me. Her customer service was HORRIBLE - this isn't my first time "experiencing" her, but her demeanor is ALWAYS the same - RUDE. * I was finally given a drink at 8:04pm. I know you're asking, why didn't I leave? In most cases, I would, but I was meeting 2 other ladies there & couldn't get in contact with them... * Let me continue - I had to stop her to ask about the special. I had to stop her to order. I had to stop her to get another drink. I had to stop her to ask for a to-go container. She NEVER asked if everything was okay. She NEVER checked to see if I needed anything... to the point, I started asking other people for stuff (ie, can I get a bag and some to-go silverware.) She acted as if I was bothering her. I STILL DIDN'T COMPLAIN OR ASK TO SPEAK TO A MANAGER. * There were some other ladies in addition to our party that sat near us, and we all engaged in conversation. During this period of time, at least an hour or so, we didn't ask her for ANYTHING. * Fast forward, it is now 10:06pm. The manager comes out and asks if everything is okay. One of the ladies in my party asks about the spinach dip - they both (my friend & the manager) have a conversation concerning that... The manager then asks if we need anything - One of the other ladies in the other party says, "Yeah, can I order a spinach dip to-go?" Then the other lady says, "Yeah, can I get a shot of Petron because we haven't seen the bartender in like 30 minutes?" I asked for another glass of wine, and my friend asked for a to-go box. The manager then says, "I didn't come over here to take orders?" And she instantly gets an attitude. She then proceeds to say, the bartender told her that we were calling her names. I say, "That is absolutely not true - what did she say we called her?" The manager's response, "I don't know. But I can understand why she doesn't want to service you all anymore if you all are being rude and calling her names." I ask, "If she doesn't want to service us anymore, is there another person we need to speak to about getting our drinks?" The manager, "I never said she didn't want to service you all." All 5 of us said in unison, "Yes, you did." Then, the manager stated that she was trying to mediate the situation. When I tried to explain to her how long it took me personally to get a drink, she asked us to leave. I asked her (the manager) for her name, and she hesitated. She finally told me, her name was Tabitha. I asked Tabitha which days she's there she stated she works everyday with an attitude. As we were leaving, other patrons who watched the entire interaction, apologized to us for how we were treated. Just to be clear, 1. Meditate means to intervene between people in a dispute in order to bring about an agreement. WE DIDN'T HAVE A DISPUTE WITH THE BARTENDER - THAT WAS CLEARLY A LIE; YOU CAN'T MEDIATE WHEN ONLY 1 PARTY HAS AN ISSUE. Another waiter or waitress should have been assigned to us, since when you initially approached us no one had anything negative to say. 2. I hope this location has video footage along with sound to hear what transpired between the time frames I mentioned above. 3. At no time did I raise my voice and respond by acting like a idiot - I can't say the same for management. 4. I did email the corporate office. 5. I only asked Tabitha which days she worked, because I wanted to make sure the days were correct for my complaint. 6. TO EVERYONE WHO HAS MADE IT THUS FAR, JUST AVOID THIS PLACE ON SATURDAY NIGHT AT ALL COST - IS NOT WORTH IT! read more

Ruby Tuesday - American Near Me - Mebane, North Carolina

See all

Ruby Tuesday's slad bar had so many offerings that one could feel a little overwhelmed. The waitress was attentive and she knew the menu very well. The food was fresh and hot and the wait time was minimal. I enjoyed the service and the food. read more

Ruby Tuesday - Marbled Cheesecake - American Near Me - Mebane, North Carolina

See all

Went here Saturday night with some friends. Around 11 p.m., we were finishing up our drinks when the female manager started flashing the lights on and off to push us out. Honestly, it felt rude and unprofessional . A simple "hey, we're closing up" would've done the trick. The food and atmosphere had been good up until then, but that ending really soured the experience. read more

Allie was amazing, and so so kind. The food was amazing, and the ambiance was relaxing and comfortable.

Bad experience at this location. I was there for a business trip and decided to have dinner here.. waitress was quick to acknowledge me and I placed my order right away. I got my entree 35 minutes later and after I got my appetizer... very slow kitchen workers and it wasn't busy.... Plus a staff member was vaping near the bar area where I was sitting at.. very disappointed... read more

Best place to go during a thunderstorm! Staff was happy and atmosphere was welcoming. Food was fresh and delicious. Thank you!

I ordered the Hickory Bourbon Pork Chop, which came with two sides: mashed potatoes and broccoli. Unfortunately, the pork chop was so tough that I left over half of it uneaten, and the mashed potatoes were cold. I mentioned this to the waiter, but nothing was offered to resolve the issue. read more

Sometimes they are good sometimes they are bad with service Food is good always a go to place for a nice burger read more

A friend and I often visit Ruby Tuesday in Mebane. The salad bar is wonderful! I like that the menu contains "different" choices than other restaurants such as the Deconstructed Kebabs...yummy! The service is not always the greatest but we can always count on Margaret to be top-notch in every area! read more

This was a great Ruby Tuesday! We were seated quickly, checked on by our waitress often, and the food tasted amazing! I got the salmon bowl and the flavors just sang! The salmon was also cooked well. read more

I visited here on 11/29/20 after visiting the outlets in Mebane. We were sat at 2:19pm and no one came to up until 2:32/2:33pm... The waitress, Reandria, stated that no one informed her of us... ‍ This was annoying because I hadn't eaten all day and was getting hanger. Their only saving grace was that I was looking up what was keto friendly online. The downside to that is, their website's nutritional facts/menu was not available... The page wouldn't load up but everyone else was. I had to rely on another website for options, which is fine. But I like to verify. Nonetheless, we ordered our food at 2:36pm. I got the New Orleans Seafood with grilled zucchini and steamed broccoli and my bf got the Blackened Shrimp and Sausage Pasta. Our food came out at 2:46pm which is not a bad turn around time. The garlic bread that came with pasta was hard.. The sausage was lukewarm while everything else in the pasta was hot. The waitress didn't come to check on us until 2:55pm in which my bf requested a fresh breadstick and a refill on his beverage. He received his fresh breadstick at 3:02pm. By this time, he was full and requested a to go box. The breadstick was peculiar (see picture). One side looked fine and yummy but the other side was crispier... It was better than the first one but not completely up to par. My bf said it was kinda salty, but that it was good. The fish that came with my dish was decent sized and I got a good amount of shrimp on top. The Cajun seasoning on it paired with the sauce was good. The downside was that it was lukewarm, whereas my zucchini and broccoli was hot. Overall, I think this restaurant has an issue with consistency in regards to the food temperature with all the things on the plate. The initial impression with waiting about 15 minutes to be greeted by our waitress was also upsetting. Would I come back to Ruby Tuesday? Yes. That have good keto options. Would I return to this location, I'm not sure. It's a possibility. There's room for redemption. This location was not busy at all during this visit. They are enforcing social distancing with every other table being closed. Additionally, it was not busy at all during this visit. read more

See all

this place is a JOKE! ordered fish and they said they would give me tartar sauce and I never got it! who eats fish without tartar sauce!

I was craving a salad and decided to come here...y'all know the salad bar be bussin bussin. Prices are a little pricy but that's to be expected. Service was fast and accurate. Food was average...I'll probably come back again read more

See all

My family and I visited Ruby Tuesday in Mebane. Yesterday while traveling back home to Tennessee as soon as we walked in Bre immediately greeted us with a smile after being seated I didn't know she was our server after assuming she was the host Bre was super attentive, professional, and has wonderful customer service and does it all with a smile I saw her with a full section and made her way to make sure everyone was attended to timely. read more

The service was good but my mother's stuffed shrimp was RAW! We sent it back and the waitress said they cooked the new dish twice the second time and it still was RAW in the middle! Appparently they get frozen stuffed shrimp. Luckily they didn't charge her for her lunch and waitress seemed very apologetic but the manager didn't come say anything. My smashed burger and onion rings was good and everyone else at the table seemed to like their meals. read more

The manager and regional should be fired ! This restaurant is disgusting . Took 45 minutes to get just a drink and when my Margarita came it was in a regular glass not the one it's advertised in. Was so sour I couldn't taste any tequila nor could I even drink half the drink . Countertop of Bar wasn't clean or wiped down had food on it . Behind the bar dirty and disgusting. The Bartender reached down on the ground and picked up trash with her bare hands then went to cutting my line with her nasty hands . Employees were cussing and talking about nasty things like their pets private parts . This crew didn't seem to care much about customers and maintaining a nice restaurant. When I ordered a new drink she gave me a tall mixed drink with Makers and ginger ale but only a single shot for a tall mostly ginger ale very weak . I am so glad we ate before going because I'm scared to know how the food sanitation in the back of the restaurant was considering how nasty the situation is behind the bar in plain view . Total chaos in this restaurant and not once did a manager ask us anything or even present to over look the operation . Avoid this place . read more

They have the whole restaurant open, but refused to seat me the only place they would see me is at the bar. I don't eat a bars when you have a whole restaurant near people behind and everywhere else, but they can't see you anywhere I will never ever ever ever ever go back to this restaurant in any circumstances read more

First of all: Don't blame Ruby Tuesday's for the menu price increase. This is inflation my friend. Most beverages with liquor are now in the price range of $8.00 per. If you ever shop at your local grocery store you should know that most steaks are around $10.00 per lb. Grin and bear it! It will only get worse once the minimum wage in North Carolina goes up. Thanks BRANDON! (Current administration.) Service: Entered Ruby Tuesday's around 7:00 p.m. didn't leave until around 9:15 p.m. Waited over an hour for our food. When the waitress brought our check we had been charged for shrimp which we didn't order. Manager had to straighten out this issue. Food: Ordered half rack of texas dry rub ribs; the ribs came out with sauce on them. I went ahead and took them as they were. We had waited an hour for food at this point. Kitchen Employees: Either need a lot of re-training or need replacing. Note: Several groups of customers left due to getting tired of waiting to be seated. SMOKER'S should be asked to step to the other side of the parking lot and not stand beside of the door as you come in. Door opens and smoke comes right in. read more

I hadn't been to a Ruby Tuesday since leaving Minnesota in 2012, and even a few years before that, but was dropping some equipment off at a former client in the area and was looking for some lunch. I was greeted relatively quickly, though there was no one at the hostess stand, but instructed to choose a seat. I chose one right next to the stand (and salad bar). It didn't take me long to choose an entree, as it seems their menu is smaller than I remember (as was the garden bar-no soup?). After placing my order, I hit the garden bar for a lettuce salad and a bit of potato salad. As I said, it seemed about half the size of the one I frequented 20 years ago in Maple Grove, MN. At least some cottage cheese would have been nice. I finished my salad relatively quickly, then sat browsing my phone while I waited for my entree. My waitress, Margaret, did check on me every few minutes to see how I was doing. The food ended up taking almost a half hour to arrive after my order was placed. Seemed a bit long considering there were very few customers in house when I ordered(reason 1 for docking a star). My blackened shrimp with sausage and penne pasta was quite tasty, and cooked properly, along with the accompanying breadstick. The strawberry lemonade definitely hit the spot. The leftovers were even better with a little grated parmesan and some Casone Tuscana red wine. Then the check arrived; over $30 for lunch! (reason 2 for -1 star). Granted, I had leftovers, but still.. read more

Ruby Tuesday - Garden Bar sampling - American Near Me - Mebane, North Carolina

TERRIBLE TERRIBLE. WORST SERVICE EVER. My husband and I come to this location every Sunday , well today will probably be my last time ever coming. My server was horrible, bad attitude, we never got refills, she acted like she didn't want to be there . She was complaining about over co workers . It's was just awful.Her name was Rebecca and the only reason I know that is the receipt , because she never gave her name . She was so disrespectful when I ask her questions about the menu she literally rolled her eyes . I have never experienced anything like this . I hope this establishment rethinks her employment because clearly she doesn't like her job. BAD SERVICE. read more

me and my wife one night wanted to eat here, and the service was okay but took way too long, when we got our food it wasn't hot and the pork chop was tough and just plain wasn't good. they need to do better in the kitchen no matter what time it is and more waiters on the floor. do better read more

Have been going to rubys for over a year. New in the area. Checking out the other bars... rubys has it all Favorite bartender Indy. Always a smile read more

Food was terrible! Store was filthy. Almost walked out when we got there because of how dirty it looked but we gave them a chance and will not go back. Hostess not welcoming and no smiles. Waitress was okay until she carried food out and her chest was touching the food (not okay). Won't even be back for the croutons. Lesson learned. read more

The Food and Service is always excellent. Love the weekly deals on their meals. They are also updating their menu and the rib's are terrific. And the Bourbon Salmon is the best salmon I have ever tasted. read more

Always pleased with this location, as always food is always amazing and prepared quickly! I accidentally bought laced my order for the location in Eden, NC instead of the Mebane, NC location and the manager was able to take care of it for much just like that! Great customer service everyone is so sweet 10/10!! read more

The wait was ridiculous and I was starting to wonder if our waitress was going to ever come back to check on us. It was like 15 minutes I had to wait on a refill and they forgot the extra fries I asked for and I just said forget it, and just made up for in not leaving a tip. read more

Worst service I have had in a long time, my waitress (Margaret) was horrble!!! Food was cold she checked on my wife and I only twice my entire visit, I guess we were the wrong skin color for her liking! I will never eat here again !!! read more

I placed a pickup order. The food was fresh, much better than having it delivered. I got the Cajun Chicken Pasta. I asked for a side of extra sauce, which the waitress made sure was in my bag. The only bad part of the meal was my breadstick was hard and for some reason the breadstick alway disappoints. read more

My husband and I come here at least once a week. Excellent food, Outstanding service!! Location is convenient services fast service is fast location is convenient Margaret was our server and she is awesome. From now on when we go to Ruby Tuesday in Lebanon North Carolina I want Margaret to be my server. Cannot ask for a better experience. read more

Jared the manager came out and spoke to us the bartender Tia is great would come back and see her again!! The pasta was AMAZING.