Their customer service sucks. Barely two people working. They don't have drinks from their regular menu, so freakin weird. It's like what the hell you selling? Regular coffee takes few minutes and the guy can't even make that. Hopefully they won't last long read more

Food is amazingly delicious and customer service very friendly ... will definitely return

I really like this place. I've tried their buolani , pizza and samossas. I still need to try their kablie rice! Clean place , good food , Halal and nice staff. read more

Welcome to the neighborhood. We're glad to have to supermarket with halal meat, spices, pastry and mini food corner. It was soft opening and there were so many people. It was nice seeing exceptional customer service although it was busy. read more

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Pretty cool addition to Elk Grove! They offer a limited selection of Mediterranean groceries and fresh, ready-to-order foods and bakery items. I bought a small container of pistachio halva, since I was curious what it was. They had several brands and sizes. Prices seem reasonable. The shop is very clean and organized. Service was very friendly. I can't wait to try their hot foods! read more

Zero customer service. Person sitting at counter near front door has a staring problem. Don't need to shop in a store that fails to acknowledge their customers. I walked in this store with the intention of shopping but walked out understanding why some businesses don't do so well. Two stars are for a neat and clean store. A simple hi or hello goes a long way. read more

I had a great experience with catering order for my Son's wedding. The fruits and dessert table were epic. Thank you Rumi's!!!

Craved Chicken plate & craved beef/lamb Wrap with a side of loaded fries. It was delicious! Fresh and made with love! Definitely coming back to try other things! read more

Rumi's Oasis - Craved Chicken plate & craved beef/lamb Wrap with a side of loaded fries. - Bakeries Near Me - Elk Grove, California

2 stars for customer service. It took awhile before someone came up to accomodate me on a slow day. I was the only customer on their bakery that day. Food was okay, nothing special. read more

I went into this business while waiting for tire service and what a surprise. It's very clean and interesting inside, a lady was very friendly and got me a fresh baked piece of bread that was delicious. Great service and food. read more

1:30P on a weekday There is a section to dine in but I opted for takeaway. Got "The Bowl" with chicken kabob. Food was ready within minutes. It was well seasoned, the two sauces that came with it added a nice acidic and spicy touch, veggies were fresh and it was a good amount for $8.99. I actually made two meals out of it. And yes you pay at the front register. Great place for a quick bite to fulfill cravings for middle eastern cuisine. read more

Rumi's Oasis - The Bowl (with chicken kabob) $8.99 - Bakeries Near Me - Elk Grove, California

Short version: I will return! Yes to the bowl No to the wrap Order ahead or wait 25-30 min for plates. I went here with a few friend for a quick lunch. I liked the ambiance, it is a shop and a restaurant. They have seating that was Sectioned off from the rest of the store which is nice. Lady at the counter was helpful, she let us know that the wrap and bowl would be the fastest, and the plates would take around 30 min. That is what I had came for so had to try something else. I got the wrap with gyro meat- not bad, but I wouldn't get again, it didn't come with tzatziki like a typical gyro wrap, instead it had pickled and raw red onions and a red sauce. Bread was super soft, which I usually love but it broke in half before I was halfway through. My friend got the bowl with gyro meat and that I would order! It came with white and saffron rice, diced tomatoes, red onion and cucumbers and tzatziki. I got to try some chocolate hazelnut cake my other friend got and it was decadent. All in all a good visit! And I'll be back to try a plate read more

Great service, clean, and very organized. Really enjoyed the food and looking forward to trying out the rest of the menu. Happy to have Rumi's in Elk Grove. Anthonyxibarrax read more

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Cool place to check out. Carries lots of home country goods. I like the way they section the store, there's an open space when you first walk in. Shelves filled with goods are on your right & the butcher area is behind it towards the back of the store. You can order fresh made stuff on the food counter and eat it there too. There's a small dine-in area on your left where they use a low screen & fake plants for privacy. Nobody can see what you are eating, lol. It's pretty cool to see the authentic fire grill & shawarma there too. Cool store! read more

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This review is for their baklava only. I think they have the best baklava in town But the issue is their pricing, which doesn't make any sense . I have purchased baklava here quite a bit and I noticed that sometimes they charge by pound or they charge you by piece. I thought that was odd so I finally asked today about the pricing. I was told it was $2 a piece or $15.99/lb. I purchased 13 square pieces At $2 x 13 =$26 Well when I mentioned about the price, the guy weighed out my baklava and it came out to be $18.15 not $26 That's a big difference and it just makes me think about all the times that I have purchased baklava from here prior. You also have to ask for your receipt as they don't give you one. Just an FYI, but delicious baklava read more

Good luck getting your food if you order for pick-up online. Our order on yelp/Grubhub was received at 11:59am yesterday but we picked up our food over an hour later. When we had placed our order, the window for pick-up was 12:18-12:34pm. When we arrived at Rumi's at 12:18pm, we knew the food would probably not be ready yet so we ordered a chai and pastries and waited. We also checked in with the worker there who knew about our Grubhub order and said it was going to take a while and pointed to about 5 order tickets. So we sat and waited. I checked the status on my phone and the pick-up window had changed to 12:34-12:54. The next time I checked on the Grubhub status at 12:34 it said my order was ready for pickup. So my boyfriend went to see the same worker who said, it would only be a few more minutes. The "few more minutes" turned into 30 minutes. Each time my boyfriend went up to check on our order (about two more times), the same worker told him it'd be "a few more minutes." Finally, at 12:47pm, I called Grubhub to complain about Rumi's. After a 10 minute conversation, at 12:57pm, I finally went up to where they make and assemble all the hot food. And stood there. And stared at them. Like a crazy person. Because the staff could not be trusted. They were in the middle of finally working on my order of 4 items. I could tell the workers were like why is this crazy lady just standing there watching us. I exclaimed, I placed the order an hour ago! The same worker again pointed to 5-6 different meal tickets and said, we are backed up, look how many orders we have. He also said he didn't know I had been waiting an hour and said that Grubhub wasn't working for them (Huh? He knew about our order before). At about 1:05-1:10pm, we finally walked out with our food. Over an hour after we had placed our order and after waiting at Rumi's for 50 minutes. The sucky thing is my brother lives a two minute drive from Rumi's. We could have gone to his house to wait but because the worker kept telling us, it would only be a "few more minutes" we waited around. So to summarize: 1. They do not honor online orders. I don't know how they are with in person food orders but my brother mentioned the times he's been there, he's had to wait too. They prioritized other order tickets before ours and didn't even start making our food until close to 1pm. 2. The same worker throughout all this (he was at the bakery first then had to help prepare the food) is dishonest. Or does not understand what "a few more minutes" means. Don't lie to your customers. If you're nowhere near making our food, then just tell us that, rather than just telling us our food would be ready in "a few more minutes." 3. Good customer service is sometimes just recognizing the less than ideal situation and offering a simple apology. Pointing to order tickets is not going to get me my food, is it? And not once did the worker say sorry. read more

I like the food. It's my go to when I can't decide what to eat. I order ahead, online even if I do end up eating there. It takes them a while to prep. Longer then I would like it to be. Their dessert is pleasing to the eyes. I just look at them. read more

Stoped by earlier today for lunch for the first time. There were older ladies there also for the first time and wasnt sure what to order. I recommended the kebab plates same thing I was going to order. They got their order about 30min later as we were still waiting for ours. About 45min later we haven't gotten our food and ended up leaving. There was only one other person that was there before us waiting for there order so not sure what took so long. Very upsetting read more

I went here on my lunch break and saw the good reviews, first time in here unfortunately the stars where not correct. I waited well over 30+ minutes for an order of loaded fries. I engaged with the guy asking questions. I had to tell him to put it to go as my lunch was almost over, mind it wasn't busy. I was expecting a takeout box size of fries but no it was more like a snack. The fries were curly fries and it was like bottom of bag crumbs. Small little tiny container with big chunks of I think cucumber, tomato, jalapeno, feta cheese and what I assume was 3-4 pieces of tiny meat. The reason I'm complaining too is because it was 10.99 or 11.99 I could pay that price for some carne asada fries at the Mexican taquerias n get way more. I do not recommend this place, service bad, price expensive, food was read more

Rumi's Oasis - Bakeries Near Me - Elk Grove, California

I went and bought some turkey deli meat from them the day before. Today I have a stomach bug. It's the only thing I ate yesterday after fasting. I don't recommend anyone buying any meat from them. read more

So many options & delights here!!! I recommend the lamb shank dine in or take out! The bread and rice with currants and veggies is lovely with the lamb. The fried eggplant is fantastic! Next time I'll try the roasted eggplant, too! Mohammed is so patient with all my questions and boxes of one cookie tastes for anything new that has been baked since the last time I visited since I like to try all the things :) The pink chai is perfection. I have had it twice now! Next time I'll try the Parisian hot chocolate. The market has something new to explore and ask questions about. They are busy but chill at the same time. There is a sitting area for meals and a drink without being hurried or rushed and your meals are brought to you when you order in. I've barely tried all this place has to offer. I'll be back ofcourse! read more

Best food ever for afghans, Muslims and anyone else in general. Super good service and food definitely try!

The hot chocolate is divine. We also tried the chocolate croissant it too was delicious. We will be coming back. You must try. Yummy yummy. Place is very clean. Staff is very friendly and helpful. read more

Pros: a really cute organized specialty Mediterranean grocery store with a pleasant atmosphere that also has a deli/restaurant, bakery, and butcher in the back. Cons: Poor service and long wait times for the restaurant food. My wife called in an order from the road and was told the food would be ready in 20 minutes. We arrived at the store 20 minutes later and had to wait another 20 minutes because the food was not ready. The store was pretty empty and yet it took forever for someone to even acknowledge that we were there waiting for food. When I checked in after a total of 45 minutes of waiting at the store, they gave no apology and made excuses, saying that they had started cooking when they received the order. That was a blatant lie because I literally saw them start putting the fries in the oven and the beef kabobs on the grill when we initially arrived at the deli counter and told them we were there to pick up the food. I would have understood had they been really busy or honest with me, but it was a Monday afternoon and we were the only people in the store. I walked out after that. Also there was no pistachio ice cream being served, we couldn't even have any ice cream while we were waiting. They need to up their customer service - I won't be coming back. read more

Food and dessert is superb! i had the beef wrap. so good and also check out their pink chai tea, so good with the baclavas napoleon and turkish delight sweets. the female cook and the male personnel there were so accomodating and helpful to us, the place has a good home ambiance read more

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Horrible customer service. It took them 30 minutes to make 4 mocktails, and they were awful--barely drinkable. When I mentioned the issue, the staff didn't seem to care at all. Definitely won't be coming back. read more

3.5/5 for me. The food is great. Really fresh and delicious but it's soooo slow. Took us 30 min to get our food around lunch and we were the first ones there and my husband finished his before my salad even showed up. And they forgot the dressing lol. While we were sitting there, we saw a woman come in, stand in line, no one there even acknowledge her existence. She got frustrated and walked right out of the door after about 5 to 7 minutes. I think this place could be really really great, just treat your customers a little bit better and maybe with a little bit more respect for their time. read more

. They are really stingy with protein but VERY generous with the sumac. What I did get of the protein was very tasty. . Rice was cold but that's what I get for door dashing read more

It was my birthday, and we had family waiting for a simple order of two rotisserie chickens since they're the only Halal food game near us. Order was placed by phone, and the lady took it stating it would take an hour. Went to pick up after an hour of placing, and was told by the sleepy guy behind the counter that there was a misunderstanding and he gave it out to someone else. Rather flabergasted, I didn't know what to say. He said he could do me a super huge favour and place another order for 45 minutes after. I said, thanks, but no thanks as I had family waiting. Sure, mistakes can be made, but really, no apology, not even an offer for either a discount, or even a substituion. He simply walked away as if it was nothing to ruin someone's special day. If used to go here, always dreading their slow service especially at checkout, and rather silly rules like, "you have to order 3 chickens minimum." Though, somehow, this time, it was 2 chicken minimum... Never again, learned my lesson. You guys can keep your ambiance, but without a customer centric approach and proper staffing, sorry, never coming there again. read more

I found this through the "too good to go" app, and was so glad I did! The store was interesting, and the food was delicious! I would've never found this little place without seeing it on the app, but now that I have, I'll happily come back. Thanks! read more

I have been here several times. The food is always good. I always order hot food or baked goods. The pretty young girl behind the counter is horrible. Really bad customer service. She seems to be upset and easily irritated with questions that I have. I am all about supporting local businesses but her attitude makes me not want to return. News flash: I am not there to be your friend and wouldn't otherwise talk to you if I didn't have to..I am just trying to support your business. I'd love to see you thrive. The ladies at the register are attentive and sweet and should teach the girl at the bakery a thing or two about customer service or remove her, altogether. read more

I've only ordered takeout from here, and while the food is decent, the phone service could be improved. I've had to call back a few times and often wait longer than expected just to place an order. I've tried the ashak, chicken kabob, rice, and bolani. The standout for me is definitely the bolani--all three varieties are tasty, crispy, and generously filled. The portion sizes are also quite good. If you're looking for solid bolani, I'd recommend giving it a try. Their desserts are also quite delicious! read more

If you're craving for some good kabob and long grain rice cooked middle eastern way then this is the place to go. Nothing fancy but great food for a great price They also have a mini grocery store read more

Juicy food abd Nice restaurant The restaurant has a nice atmosphere and it's a small shop. The food was amazing and juicy, I really recommend you try the food here. It takes some time but when the food is ready, you forget about the time. read more

Me and my wife where so excited to try this place it's literally next to our home, The place does have Nice decor although the service is not great. Pacifically the lady at the bakery was rude, uninterested, and simply annoyed that we were there asking questions about the pastries. Long story short we paid over eight dollars for two items that were ridiculous in proportion. We would've picked up more items if we were not treated with such rudeness. read more

Rumi's Oasis - Tiramisu and chocolate cheesecake over eight dollars for this - Bakeries Near Me - Elk Grove, California

I was excited to try this place out after reading some positive reviews. Unfortunately, it was a disappointment. Long wait time, inconsistent portion, meat was over cooked. I got here around 12:30 and was the only one here, ordered the beef plate. The wait time was 25mins! In addition, the meat portion was nothing like I saw in the previous review photos, there were only 6 tiny pieces of overcooked meat. It definitely did not worth $14. Soft opening is not the best excuse for this kind of quality inconsistency... Big disappointment today... read more

Rumi's Oasis - Beef plate, small portion of meat and was over cooked. $14, not worth it. :( - Bakeries Near Me - Elk Grove, California

if i could give zero stars i would, as soon as you walk in they all have a staring problem, no customer service skills at all. the man that is at the register will stare at you as you walk in and wander the store without saying a single word to you. as for the food counter and meat department nothing has changed since they opened. meat is all bone! and the food is subpar and expensive. this store should be replaced with something better! read more

Food was good generous portion I got the Lamb Shank and yes I would get it again...People are very nice and lots of delicacies...

Really great place to get unique baked goods and spices, I like the layout of the place. The hot foods are a little pricey though. The meat in their wrap was good but the wrap itself was too small. I also asked for it to be spicy but there was no spice at all. Also I don't think they take cash but instead take card. read more

The food has never been consistent, making this the most unreliable restaurant or store ever. I three times threw my meal out after this. Unsatisfactory service. In the beginning, I was quite enthusiastic about this spot, but I'm now very dissatisfied. I love supporting start-ups, but not all of them are worthwhile. Honestly I don't know how this place has good reviews. read more

Rumi's Oasis - This is a squash bolani (more like a burnt bolani). - Bakeries Near Me - Elk Grove, California