First and foremost, I am extremely disappointed that the front of house staff that assisted me in replacing a flat tire were very helpful and are managed by such incredibly incompetent individuals. I replaced a tire with Russo Tires on October 28th, 2022, of which was from a newer vehicle that did not contain a spare tire. So instead of paying $200 dollars to tow my vehicle to the shop and have the tire replaced I decided to use my spouse's vehicle to transport the tire to the shop to have it replaced. When arriving I was able to receive a quote for the exact tire that was on my vehicle. But when the team retrieved the tire and returned to the shop, they informed me it was a "mess up in their system" and there would be no additional charge for the tire in question. I did my own research and found there would be no issue with alignment or other and had the tire mounted. Waiting about an hour I completed the transaction and placed the newly mounted tired into the back of car and returned home to mount it myself. Here's where the issues begin, I completed a claim to have the tire replaced on the vehicle to be reimbursed by my insurance and when attempting to submit documentation they requested the make and model of the vehicle be present on the invoice. I called to receive an updated invoice with the necessary information they told me that since the wheel was received without the vehicle, they would not be able to complete the needed invoice. At this point I am in disbelief because it seems this shop is unwilling to assist when there was no attempt to inquire at the time of replacement of the vehicle specifications at the time of installation of the tire. The sheer fact that they are willing to let me burn $500 in goods and services at their shop, and in the attempt, I was saving $200 that would not be reimbursed after completing the claim shows that this business does not care about their customers and only wants your money. I am utterly shocked at the level of incompetence the supervisor displayed and will make sure that it is well documented and shared of the lack of service and unwillingness to assist with no repercussion to them shop. read more

I urge all those who are considering to use Russo Tires for engine maintenance to think twice. Russo tires does have reasonable prices when it comes to tires but that's about it. I went to Russo Tires on 7th ave and North Miami for something as simple as oil change. I thought, who could mess up an oil change. I informed the clerk that I have a high mileage BMW and the consistent oil it run is a 5w30 full synthetic oil. After 15 minutes I get an alert that the service was complete. After paying I noticed on the receipt that 0w40 oil was added instead of the consistent 5w30. After confronting the clerk of the issue, the clerk repeatedly informed me that it did not matter that it was a totally different oil. After driving the car for a few mile I noticed the car started to drive a bit funny. I checked my vehicle's Manuel and discovered that it clearly states that my vehicle was to run 1 specific oil and should not be changed if consistent, for the risk of engine damage. The following week I went to a BMW specialist and not only did he inform me that the correct oil should have been used, the specialist informed me that the drain plug of a BMW must be changed at every oil change and it was obvious that it was not recently changed. The BMW specialist informed that it was standard procedure for the plug to be changed at each oil change. I tried settling this with Russo Tires but they continue to give me the run around and ask me to come to the main office to basically repeat everything I informed them in writing. Russo Fires creates a massive oil leak throughout my engine. There was nothing wrong with my car prior to this service. As my car was being taken out I saw multiple people at the shop looking underneath the hood of my car. The mechanic informed me after the fact that he has no knowledge about BMW engines and that the leak could be coming from a leak within my vehicles turbos. Save yourself the stress the stress that is to come and avoid Russo Tires. read more

When you see a shop that is empty on a Saturday morning don't stop there, my son's biggest mistake, they told him one price and when they finish another, when he spoke to the manager he was so rude and unprofessional that it was just simply a waste of time to argue with stupid-greedy individuals... there is your answer why this place was a ghost town...DON'T GO THERE.. NO VAYAN A ESTE LUGAR SON UNOS LADRONESSS, TE DICEN UN PRECIO ANTES DEL TRABAJO Y OTRO DESPUES QUE LO TERMINAN Y EL MANAGER HACE FUNSION DE CUALQUIER COSA MENOS DE MANAGER, SUPERRR IN PROFESIONAL read more

STAY AWAY FROM @RUSSOTIRES If you are not listening to me and still want to go with them because either you have too much money to give away , fine but please, get more quotes from different shop. Listen to more people, see what's out there. I personally knows car more than majority of people and I can tell who's a rip-off and who's not. If you ended up using them for whatever reason, remember - they will tell you that you need new parts 20 min after you left your car. be carefull read more

STAY AWAY FROM @RUSSOTIRES If you are not listening to me and still want to go with them because either you have too much money to give away , fine but please, get more quotes from different shop. Listen to more people, see what's out there. I personally knows car more than majority of people and I can tell who's a rip-off and who's not. If you ended up using them for whatever reason, remember - they will tell you that you need new parts 20 min after you left your car. be careful read more

Este siempre será mi sitio donde resuelva cualquier inconveniente con mis cauchos, el servicio, la atención, precio y rapidez es la mejor en doral definitivamente. Están abiertos casi todos los días del año y tienen un area de espera amplia donde el tiempo pasa volando por la comodidad. read more

these people are thieves! they charged tires to my account that i never got. now i am fighting the credit card company over it. plain and simple thieves ladrones cobraron llantas a mi cuenta que yo nunca recibi. ahora tengo que discutir con la compania de tarjeta. ladrones!!! read more

This is the fastest and cleanest place I have ever went to get oil change and new tires for my car. The showroom is big and you can seat and watch while they do the services to your car. I am definitely going to switch from my old place to this one. read more

Have you ever gone to an auto repair shop for an oil change, only to have the mechanic say your car needs a new transmission? THIS PLACE IS HAS THE WORST CUSTOMER SERVICE EVER.! This Mechanics Can Rip You Off your money. DONT TRUST IN THEM read more

Walked into Russo Tires for a quote on oil and brakes and no one was able to beat the prices they gave me,I will continue to bring my vehicle here due to the amazing customer service and professionalism read more

Please abstain from going there... The customer service is awful, , do not be baited by cheap prices, better go other place where people dont try to squeeze more money out by doing unnecessary repairs. read more

What a great place! I had an emergency and had to a tire repair before going to work. I told the staff that I was in a hurry and the were super helpful. Thank you for an excellent service! read more

Great service, I have three years coming here for my car service, oil change and tires and they always give me great service, they are helpful, attentive and it's very affordable price! read more

Great service and performance from the whole team, facility is super clean and comfortable in order to wait while the service is being performed which was really quick. read more

This is my favorite tire shop in Miami. They treat you like family, always reliable, always very professional, ask for Juan Carlos excellent customer service. read more

Excelent job, very professional. Really good prices on tires. I bought a set of pirelli scorpion AT + for my tacoma and they look great!

Just check in for an oil change on my 2018 jeep grand cherokee! As always great experience and excellent service!

I got the best service ever for my vehicle! I am very happy with the customer service. Totally recommended

Great attention, fast service and excellent waiting area. I recommend it very nice and clean place.