Everything was GREAT! From the ambiance and hostess to the servers and, of course, the food…read moreeverything was a delight! The menu is on the smaller side, but don't let that fool you. The selection is thoughtfully curated, with robust flavors and quality ingredients. I ordered the Wood Grilled Shrimp, a House Salad with added Salmon, a glass of Moscato, and a slice of Cheesecake for dessert. My entire ticket was under $80 which I thought was a great value for the quality and experience! And I have to give a special shoutout to my waiter, CJ! He was such a delight and incredibly knowledgeable about the menu and the flavors. One thing I've noticed at many restaurants is that the waitstaff sometimes doesn't seem to actually eat where they work , so I really appreciate when a server can genuinely speak on the food and make recommendations with confidence. I'll definitely be visiting again! Great food, great service, and a beautiful ambiance.

We had an 8:15 p.m. reservation for a party of seven to celebrate our niece's 21st birthday. Our…read moreentire party arrived at approximately 7:45 p.m. and checked in with the host stand. We fully understood that we were early and were told that we had been checked in and that our table would be ready closer to our reservation time. We had absolutely no issue with that. While waiting, we found an area near the bar and ordered appetizers and drinks, spending close to $300 before we were ever seated for dinner. At approximately 8:20 p.m., after our reservation time had passed and we had received no update, we approached the host stand to make sure they knew we were still waiting. We were told that they were waiting for seats to become available and that we would be seated soon. At 8:30 p.m., we were still waiting. When we approached the host stand again, the response was noticeably less courteous. We were told that they could not ask people to leave their tables and that we would be seated when they could accommodate us. At some point during this exchange, we were also told that once we were eventually seated, they would provide us with complimentary appetizers. I want to be very clear: this was never about receiving free food or having something taken off our bill. We had already spent close to $300 on drinks and appetizers while waiting. I neither wanted nor needed complimentary appetizers. What I wanted was for our reservation to be honored within a reasonable amount of time--or, at the very least, for someone to communicate honestly with us, acknowledge the problem, and treat our family with respect. Offering free appetizers did nothing to address the actual issue. By approximately 8:35 p.m.--20 minutes after our reservation time and nearly 50 minutes after we initially checked in--it was apparent that there was no urgency to seat us and, more importantly, no meaningful communication about when we could expect to be seated. At that point, General Manager Landry became involved. Unfortunately, rather than attempting to de-escalate the situation or offer any reasonable solution, his attitude made an already frustrating situation substantially worse. When I reminded him that we had an 8:15 reservation and asked when we could realistically expect to be seated, he again told us that we would be seated when they could seat us. I explained that our party included a pregnant mother-to-be who had not eaten and was beginning to feel unwell, as well as a young child. There was no apparent concern or effort to accommodate the situation. When I pressed him for a more specific timeframe, Landry responded that "it's just a reservation." That statement was astonishing to me. A reservation is a commitment made between a restaurant and its customer. I certainly understand that restaurants run behind and that unexpected circumstances occur. What I do not understand is a General Manager dismissing a customer's reservation as though it carries no significance whatsoever. I asked Landry what Sixty Vines' policy would be if I had arrived 30 minutes late for my reservation. Instead of addressing the obvious point behind the question, he accused me of being "aggressive" and informed me that, if he wanted to, he could simply ask our party to leave. That response was completely inappropriate. Rather than acknowledging that his restaurant had failed to honor our reservation, apologizing for the delay, or attempting to find a solution, the General Manager chose to threaten to remove a family that had been patiently waiting and had already spent nearly $300 at the restaurant. A few minutes later, Landry walked past our group and visibly shook his head at us. It was dismissive, disrespectful, and entirely unbecoming of someone entrusted with managing a restaurant and representing the Sixty Vines brand. Ironically, the person who demonstrated the most professionalism and empathy that evening was the young server who had been taking care of us near the bar. She observed what was happening, approached us on her own, apologized for the situation, and asked whether there was anything she could do to help. Her response stood in stark contrast to that of the General Manager. By this point, we had closed our tab. The pregnant member of our party had become so unwell while we waited that she actually vomited. We informed Landry of what had happened, and again there appeared to be little concern. His primary focus remained his assertion that we had "yelled" at him. To be clear, customers who have waited well beyond their reservation time, received virtually no meaningful communication, and then been told by the General Manager that "it's just a reservation" are understandably going to become frustrated. A capable General Manager should know how to manage that frustration professionally rather than escalating the situation and threatening to remove the customers. Ultimately, we left without ever having the birthday dinner.

First time trying CraftWay Kitchen Plano and I had a really good experience. Emma was our server…read moreand she was friendly, attentive, and made sure we had everything we needed throughout the meal. I ordered the Pineapple Martini, which was really good, and the Blackened Shrimp & Grits, which had great flavor and was cooked perfectly. The food came out quickly, the atmosphere was nice, and the service made the experience even better. I'll definitely be coming back and would recommend asking for Emma if you get the chance!

I met up with my YELP friend for happy hour. This was her first visit to CraftWay. I'm a big fan of…read moremost of the food and cocktails. Things didn't go as smoothly as I hoped for her first visit, but management apologized and tried to make up for it. I appreciated the effort on their part and opportunity to give my feedback. I'm thinking it was an off day as the shrimp pasta was extremely salty on this visit. Food: My Reuben egg rolls were a delightful and delectable bite. One of my favorite appetizers. The Russian/Thousand Island dressing is so good. (4 STARS for the appetizer only) Pasta the presentation was great. However, today someone in the kitchen was heavy handed on the seasoning and it was super salty. The taste was not good. Seeing that I have had it multiple times I won't criticize it as much and chalk it up as a one off. Drinks: The Frosé is so refreshing. It's a cold slushie perfect for a warm summer day. The sample flight is also cool and a great way to taste all the drinks. The presentation is cute and it's a fun experience. (5 STARS) Ambiance: It's a cozy and comfortable vibe. I always feel relaxed and enjoy myself. (4 STARS) Service: The staff is always pleasant and friendly. I want to thank the manager for my concerns on the pasta. The way she handled it was professional. (4 STARS) So overall I had a good visit. Everything was a hit minus the pasta it was a miss this visit. I will definitely be back as this is one of my favorites.

First time in and great service along with vibe…read more Everyone is fun and friendly including patrons. Drinks are all festive and come in cute cups. Great happy hour as well. I've had girlfriends tell me about this spot especially during happy hour and now I get it! Strip has a lot of great options. If you leave disappointed that is on you. Will be back soon.

First time trying this place! Some of my Dallas local friends took me to this area, and there were…read morea bunch of different drink and restaurant spots nearby. There was also a little river, and the day we went, there were street vendors selling trinkets, so it was a nice area to walk around and explore. We had already eaten earlier, so we just stopped in for drinks. I've been seeing soft serve margaritas all over social media lately and had been wanting to try one. I was excited to see one on the menu and had to give it a shot. I ordered the mango soft serve margarita and added strawberry purée. It was super yummy, but maybe a little too sweet for my taste. I would recommend sharing one if you just want to try it. The restaurant itself was nice, with plenty of seating, and the service was very quick. Overall, it was a fun stop for drinks and a great addition to our evening.

Reena is pleasant, polite, and professional. She provides attentive service with a warm and…read morewelcoming demeanor that complements the upscale atmosphere of the restaurant. Her professionalism and courteous approach makes the visit enjoyable.

I was staying at the Renaissance well in Plano and Earls was in walking distance. It was actually…read morerecommended to us by a waitress at a local restaurant that was already closing and she recommended their evening happy hour. When we checked their reviews online, it didn't look too promising, but the menu sounded amazing so we decided to come back the next day and try the food. I am so glad that we did! Every single thing we ordered was absolutely amazing. We were able to order the bucket of fried chicken for $20 off of the happy hour menu which was four boneless, skinless breaded fried chicken thighs and they came out hot and perfect! They were so good. We also ordered one Baja fish taco and we regretted not ordering more because they were really good. We also ordered the lobster Bucatini, which was an amazing flavor, but honestly a bit disappointing on the portion size, it could have come with a bit more pasta and sauce, and a piece of bread would've been nice for the sauce. We ended our meal with the crème brûlée cheesecake which I was kind of scared to order because I really love crème brûlée but I'm not a super fan of cheesecake but Earl's did it 10 out of 10 perfect! Hands-down, one of the best cheesecakes I've ever had. For the drinks, I ordered an old-fashioned and my husband ordered a Moscow mule. Both of our drinks were great, we were very impressed and will definitely be back next time. We are in Plano. Dining tip: in order to take advantage of the happy hour, whether it be for lunch or dinner, you do have to sit in the bar, lounge, and I believe the outdoor patio counts as well. Your basic dining area does not give you access to the happy hour pricing.

The food here was delicious. Went for brunch and really enjoyed it. The service was great when we…read morewere there but it was not very busy at the time. The ambiance was very cute

The food was so yummy.I ate it all and the chocolate lover pancakes are so good,definitely…read morerecommend.The servers here are so kind and helpful!The restaurant has a very family friendly feel.You should definitely come here and eat the food!

Izzy was our waitress and she was fantastic. I highly recommend her as your server! The food was…read morefantastic, the restaurant has a great ambiance. My wife and I had a lovely time!

Great brunch today! The fried green tomatoes, bagel…read morebreakfast sandwich....and of course, the WHISKEY CAKE were all delicious! Our server Sabrina was a sweetheart! Really cool atmosphere....will DEFINITELY be back!

Tommy Bahamas is one of our favorite restaurants in Legacy West…read more The service is always top notch. I love the decor inside and on the patio. The food has always been delicious. The lobster spring rolls, the crab cake Benedict and everything else we have had is great. You really can't go wrong. I also love their cocktails. Last time I had a cucumber smash mocktail. It was also yummy.

This was a very disappointing visit today. We had issues with our food and were ignored by…read moremanagement and wait staff. My husband ordered a poke bowl which he said tasted ok but there wasn't much in the way of fish, and my filet on my salad wasn't medium as requested; however the biggest issue was that my daughter was served a raw ground beef patty for loco moco, not medium or rare, but raw. You could smell raw ground beef. We struggled getting waitstaff's attention for quite awhile and both my husband and I made eye contact with the manager in the blue shirt wearing a headset. He looked our way, sent some one else in a tan shirt and walked away from the main dining room inside. We explained that the patty was raw. His response was dismissive with an explanation that it was always cooked medium, carried the plate away, even though I explained that it wasn't "medium". We waited a long time for a replacement. The replacement was delivered by someone from the kitchen and it was done, but was served with fresh white rice rather than fried rice and was missing the avocado requested. We had to wave someone once again to request avocado. Our waitress eventually returned, apologized, and gave us an appetizer comp card. Our bill showed the loco moco removed for "flavor" and then re-added to the bill. There are other better restaurant choices in the area, so I'd recommend skipping this one.

Had their super greens salad - the roasted seeds with quinoa was a nice touch and the white…read morebalsamic vinaigrette was spread out evenly Their bruschetta is still my favorite to me, but I wanted to explore their salad. A little steep but it's guaranteed fresh. Lovely staff and amazing after work bar vibes!

We had such a great experience at Moxies and honestly, Ron (the manager) made the entire visit…read more We came in with a voucher from the Sandman Signature Hotel and weren't super hungry, but Ron immediately welcomed us as soon as we sat down and helped guide us on what to order. He recommended the steak bites -- and let me just say, they did NOT disappoint. The flavor was perfect and that garlic aioli? So good. We also ordered the nachos since we had our toddler with us, and when they came out... we were shocked The portion is HUGE. Definitely shareable for multiple people, but also really delicious with fresh toppings and great flavor. What really stood out though was Ron. He was super chill, easy to talk to, and made the experience feel relaxed while still being professional and attentive. You don't always get that level of service, and it made a big difference. Overall, great food, great portions, and even better service. We'll definitely be back -- probably for lunch next time!