I had Alex in to install a piece of fitness equipment today. He began with excellent communication, and was prompt, professional, and accommodating the entire time. , even when he had to ask questions or advise me of difficulties. I can wholeheartedly recommend XPO's services. read more

excellent service, nice techs, but wish they would have worn shoe coverings in my house. I didn't have any to have them put on. Also, took 6 weeks to get our bed after they receuved from the seller. read more

XPO delivered my new refrigerator. There was timely and clear communication from the company leading up to the delivery. The young men who delivered and installed the appliance were careful, considerate and efficient. I'm very pleased with their job performance. read more

Amazing. The guys were very friendly very polite in the evening help me put the table together! I would 100% recommend this company!

RXO delivered our Peloton today and did a great job. They called mid day to confirm the delivery and requested details on our location (we're very rural and GPS doesn't take you exactly to our door). When they arrived they were professional and courteous. We would highly recommend Eduardo and his partner. read more

Jorge and Hugo professional, friendly and efficient. They made sure everything was cleaned up and that the job was good before leaving. Well done! read more

Their scheduling department sucks!!! They send the wrong information, post the wrong information on their website, tell you one thing one minute and something different later. The guys that actually delivered my fridge were great. My fridge had a dent in it as well, so still dealing with that part. I would NOT recommend this company for any shipping needs. read more

I purchased two mattress sets from Costco.com for our vacation home located about 3 hours from our home. Today, for the THIRD time, RXO cancelled our delivery scheduled for tomorrow. This is the third time I took off work and they blew me off. I confirmed today via chat that they have the mattress sets and I was on the delivery list for tomorrow. A few hours later, the called to cancel the delivery. I fully intend to escalate this to Costco, who always insist on great customer service. Costco should know how terrible their vendor's service is. read more

The delivery was quick and easy. They pulled up, we walked in the front door and rolled right into the elevator. Everything was wrapped and protected. Great job! read more

Extremely kind and wonderfully communicative. Fantastic experience! Jorge and Hugo were awesome.

Excellent communication before and during delivery. Quick and amazing set up of furniture. Friendly, confident service. I would absolutely recommend this company to anyone. read more

Great delivery, quick and professional! Took all garbage and set up exactly where I asked.

Very nice people and careful removing and installing my new refrigerator. Highly recommend.

We have been highly anticipating this delivery of our two new SUP/kayak boards from Costco! They were delivered in great condition & on the day scheduled & early on the 4 hour window given! Guys were friendly, professional & handled the boxes delicately & placed them in the garage for us! Thank you for the great experience! read more

The contact number that Costco had for me was an old number so it's not a surprise that XPO couldn't contact me. They were scheduled to deliver Friday from 08:30-12:30. I called at 08:30 to check on when I could expect my delivery and was told they had already called and were taking it back to the warehouse. I'm located about 270 miles from there hub in Portland and there is no way they were taking it back until they unloaded the full days deliveries. XPO said they couldn't contact the driver!!!! The next time XPO was in southern Oregon was Tuesday and I was suppose to get a call Monday to schedule a Tuesday deliver. The call I got was to inform me Tuesday morning Andy going to happen but instead Friday. If they would have only called the driver when I asked them originally this whole thing could have been averted and I would have saved myself several calls and frustration. read more

The guys that delivered my fridge yesterday were complete rockstars! Helpful, knowledgeable, and effecient!

My washer is shaking vigorously like an earthquake! Upon checking Samsung website, it turned out these amateur clowns did not remove the back plate ! read more

The guys that just delivered a kitchen table and Corvallis did a great job they were very knowledgeable and accommodating I really appreciate it read more

Incredibly fast and accommodating! Always deliver within the time window and both times they've deliver my furniture they've gone above and beyond. Cannot recommend enough! read more

excellent professional service. highly recommend. would gladly use again. I will always ask for this company for all local moving

Horrible company to work with when it comes to their delivery service. I bought a mattress from Home Depot which included haul away of the old mattress. My husband called me to let me know that our mattress was delivered and I asked if they took away the old one and he said no. He said the driver said there wasn't any room in the truck. What??? He just took a mattress off the truck and now there wasn't any room to put another mattress back in the same spot? I call XPO right away and they said their driver would come back at the end of the day to pick it . Of course,end of the day and NO Driver. Next morning I called and they said the driver would come back by 2:30 that day. By 3:30 NO Driver, so I called again and they didn't know what happened and they would find out and call back. Guess what? See a pattern? NO Driver and NO Call back. I called back again (Friday) morning and they told some excuse which at this point I didn't believe or care. They said they could send someone by next week on Thursday to pick up the mattress. Someone would call on Monday and let me know the time. It is now Thursday and guess what NO Call, NO Driver. I've taken care of the mattress since I got tired of seeing the mattress in the dining room waiting for them to pick it up. Moral of this long story..... Stay Away From XPO Logistics for your delivery services. read more

They were punctual and made sure our sofa makes it inside our apartment! Nice guys,I'd definitely recommend them.

Arrived during scheduled time period and called 30 minutes prior to arrival Peofessional, fast and efficient set up of our washer and dryer. read more

The delivery guys showed up in sweat pants, one driver wasn't wearing a mask and was standoffish. I paid for install but they showed up without the parts to install my new washer. Then the driver tried to show me a slip of paper and act like I didn't pay for install which his "paper" showed I did. Then he wouldn't give me a contact number for his boss. Very unprofessional, I would not recommend this company for anything. read more

Excellent delivery service! My sofa was delivered safely, they set it up. Very friendly and terrific guys!!! And the sofa was delivered much earlier which fit my work schedule much better! Thanks so much!!! read more

I got a Floyd mattress and bed frame delivered through XPO and they were great! Super communicative up front and then the delivery guys were awesome and adaptable when I suddenly had massive construction happening on the road in front of my house on the morning of the delivery. Thanks again! read more

Bobby and John were right on time for my scheduled refrigerator delivery. I even got a courtesy call ahead of the drop-off. They were fast to unload the package and very friendly! I even got a follow up call from customer service to make sure I was satisfied with the delivery. Thank you all! read more

Our appliance was purchased with delivery, installation, and haul-away. This was clear on our XPO tracking. First they sent a team to install our appliance that would not / could not install it. They said they were doing "drop-off only." I explained I had tracking that listed installation and haul-away, to which they responded "No. Never." They left it up to us to figure out our next step. After calling XPO every few days, they have missed three additional dates that they promised to show up on. To this day the new appliance is still just in the middle of the room read more

The two gentleman that delivered my new washing machine and picked up my old washing machine were fantastic. They arrived on time, were very efficient, and friendly. We had a fantastic experience. read more

Excellent customer service, profferesoon also, polite and friendly. They were helpful and swerved ally questions.

Costco delivery of a washer. ... The delivery itself went awesome, the guys that were sent called about 25 min prior to arrival, they arrived just fine and managed to get their truck up my tedious ( for a large 20ft truck) driveway without damaging it or the truck...(unlike the home depot delivery guys that ruined my driveway then neither party would pay for the damages.) The 2 gentlemen that came for removal and install were above and beyond courteous and respectful of my home and even took their shoes off outside while trying to haul my washers!( totally unnecessary, but so sweet!). The shorter guy...sorry, didnt catch his name, but he was very knowledgeable about the install and things needed for my washer, and between him and Carlos, they even put on some rubber feet I had bought additional for my washer. After reading all the horrible reviews on Costco for delivery of these washers, I was really concerned, but these guys were top notch! The only reason they are not getting 5 stars is because as mentioned by others on here...their relay/ scheduling kind of sucks. They give you a day, or u could pick...in my case I could choose any Tuesday or Friday since those were the 2 days they delivered in my area, but they had no window...basically when scheduling...and I kid you not...they said I had to be available from 730am to 11pm. They would let me know the day before a 4 hour updated time window. I'm lucky I'm not busy, for a normal person who would have had to take off work...this would have been a real,pain. I would prefer they either know a semi idea of window down to 6hrs or so, early morning, afternoon, evening etc, then can shorten the time frame from there. Or have a preferred time pick...ie, morning,afternoon or evening. Anyway, pleasantly surprised by the actual delivery and install, their coordinator stuff has something to be desired. read more

What do you get when you drive a delivery truck between 2 narrow trees. Correct, dumb and dumber getting the truck stuck. Which meant that everyone who was told their delivery would be received on Friday afternoon waited for nothing. Then because they have such great customer service, no one called to let us know until 6:45 in the evening. Let's reschedule for the weekend we asked, but no, they advise the corporate office will not allow rescheduling until the truck is returned to the terminal. Who is more incompetent, XPO or Best Buy who contracts with these clowns. Several days later, the appliance is received and of course it is damaged. But on the positive side, they didn't hit anything. The replacement appliance has been ordered. Please, if there is a God, have anyone else deliver. read more

Thank you ! Your delivery personnel were very nice! Due to the pandemic it took a little longer than expected , both times of our deliveries the personnel were kind and courteous. read more

Even though we had snow falling most of the day the delivery truck arrived after they called with no problems.

Great customer service. Always very professional. The only thing is they were supposed to call me when they were 30 minutes away, which would have been great and given me time to put my animals away, make myself presentable etc, but he callled and said he was less then 2 minutes away. It might have been poor cell service going through the 26 so I'm not taking a star off for that. read more

The three gentlemen wore masks and were very respectful of our space. They carried our exercise bike upstairs and set it up so all we had to do was follow the instructions on the screen. read more

The two men that delivered my mattress were very polite, considerate of our home and took care of all materials. Very happy with the delivery and setup. read more

Excellent service. Delivering appliances is always tricky. They did an excellent job and maintained covid safeguards while in the home. Also, super nice!!! Thank you!! read more

This company kept me informed on the day of delivery so I knew when my mattress would arrive. They were prompt and very quick setting up the mattress and removing my old one. Made it a very easy process. read more

The delivery folks were professional, courteous, and handled the piece of furniture with care. Thank you for your service!