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    Firestone Complete Auto Care

    2.5 (16 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Firestone Complete Auto Care

    Tire Pressure Monitoring System repair

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    1 year ago

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    11 months ago

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    1 year ago

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    9 months ago

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    2 years ago

    Pat the manager is rude, tries to oversell and doesn't honor appointments. You get more knowledgeable help at Walmart.

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    2 years ago

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    11 years ago

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    8 years ago

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    9 years ago

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    11 years ago

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    10 years ago

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    Ask the Community - Firestone Complete Auto Care

    Monro Auto Service and Tire Centers

    Monro Auto Service and Tire Centers

    (26 reviews)

    I had an appointment to get my car inspected this morning, email confirmation in hand. The store…read moredidn't receive my appointment information but they were very kind and took my car in right away! In no time at all my car was all done and they even installed my new registration sticker. Great experience all the way around! Thank you!

    DANGEROUS AND NEGLIGENT WORK - DO NOT BRING YOUR FAMILY'S CAR HERE…read more I had brake replacement, tire service, and wheel alignment performed at this Monro location in December 2025. Shortly after, my wife and young child were driving to Albany in a winter storm when the brakes started making a loud banging noise. She was forced to drive in fear for an extended period before finding another Monro location, where a technician discovered one brake caliper bolt was MISSING ENTIRELY and a second was dangerously loose. My wife and child could have been killed. I contacted Fairport manager Kevin, who was completely nonchalant and actually said "the advantage of Monro is you can stop at their other locations." He eventually offered a partial refund -- which was never paid -- then became completely unreachable. I filed a BBB complaint (Case #24733045). In their formal response, Monro corporate ADMITTED the caliper bolt was not properly secured and acknowledged filing an insurance claim for rim damage caused by their negligence. Despite this admission, they are refusing a full refund. The tire pressure light is also still on after their tire service, and the rim was scratched. This is a documented safety failure that endangered my family. Full complaint on file at: https://www.bbb.org/us/ny/fairport/profile/auto-repair/monro-inc-0041-6000929/complaints?sort=recent&status=answered&type=serviceorrepair Avoid this location. @MonroAutoTire @monroauto

    Firestone Complete Auto Care - tires - Updated May 2026

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