Knowledgeable and Trustworthy!…read more I have a 15+ year old refrigerator that neither the refrigerator or freezer were working. Akai inspected the entire unit and indicated the issue was the defroster in the freezer wasn't working and needed to be replaced. He quoted me what I thought was a very fair price but before I could say "Shut up and take my money!" he added that when he had unplugged the unit & plugged it back in, when starting up again the compressor sounded a bit suspicious. Thus he indicated I could go ahead and pay him to install a new defroster in the freezer, but it is only a matter of time before the compressor craps out and then replacing it would be over $1,000 and not worth it. So get this....he proposes that I defrost it the old school way by unplugging it, opening both the freezer & fridge doors, placing towels in front of the unit, and allowing all of the ice to melt and then just mop up all the water with towels and my wet vac and that would solve the problem for now. And in a few months when the issue occurs again I can just repeat the old school defrosting method until the compressor finally goes kaput, and then get a brand new refrigerator. Sure enough, I proceeded to do exactly what he recommended and lo and behold the fridge & freezer started working properly again. And I am all too happy to repeat every few months to squeeze every last bit of life from this old fridge until I have to get a new one. Akai could have very easily kept quiet about the compressor sounding sketchy and that it could fail in 3 weeks, 3 months, or 3 years and gotten a nice service order for replacing the defroster since he had already devoted the valuable time & effort to come to my house. However, he instead chose to be completely honest and forthcoming which is not as common as it should be and is very appreciated. I have saved his contact info and the next time I have any issues with any appliances he will be the technician I call. Knowledge and experience is great and there are a lot of qualified & knowledgeable appliance repair companies out there. However, also possessing honesty and integrity is why I strongly recommend Akai for any appliance repair issues.

False alarm but service was perfect! Analyzed the issue and gave me great instructions to prevent…read morethe issue again! Fair and reasonable pricing! Great guy!

Very prompt and professional service. The technician repaired my washer, and when it started making…read morean odd noise afterward, we called him back. He turned around right away and quickly resolved the issue. Great follow-through and customer care.

The service on my Speed Queen washer was exceptional! The tech was on time, friendly, and…read moreprofessional. He was able to diagnose the problem and fix it quickly. Thank you Doctor Appliance Repair!

Victor is very responsive to messages, communicates clearly, gives accurate and reasonable quotes,…read moreand most importantly he did a great job. He replaced a gas dryer belt since the drum stopped rotating and performed cleaning maintenance to clean out lint to prevent lint fires. The services were a reasonable price and he was thorough.

Vector fixed my washer, cleaned up , was polite and respectful…read more Washer is working great and he received the parts and installed the parts needed in one day . Great job!

Very quick response. Price was very reasonable, and given upfront, no surprises. Great…read morecommunication. Technician (Favio) made sure the job was done properly. Very professional. Will gladly do business with again.

The service was very slow, and the technician was unable to fix my refrigerator. Since they…read moreguarantee the repair, I am requesting my money back as per their 'money back' promise

I can tell you I put the word out that I need assistance with my refrigerator not cooling and they…read morewere on a phone call to me within five minutes and within 30 minutes of that time their tech was here at my house at the front door and I got it repaired short and fast he took care of it. He met the needs of getting it taken care of and he showed me the cost to repair it and he took care of business and very professional young man. I highly recommend this business. They do everything on any kind of appliances, washing machines, dryers dishwashers, microwave stove, stoves ovens anything they fix it and repair it in their here quick and they do take care of business fast. They are very high-quality and very good respectful business I see.

My mother had a leak coming out of her washer. She was worried about paying for someone to come…read moreout, but these guys were more than professional. The customer service was the most responsive of any other company I've worked with in the past, and the integrity of the technician was undeniable. He took a look at it, diagnosed the problem, and DID NOT try all the various avenues of up having people tend to do these days. I will only work with these guys from here on out.

Do not use this company!!! I was forced to use them under my manufactory warranty. They never…read morecalled me, I had to call them, wouldn't return my phone calls, I called my manufacturer warranty, they had to call them to get someone out. We set an appointment for 3/15/21 from 9:00 am - 3:00 pm. I had a bad feeling about them not showing up after taking off of work today. I called at 1:00 pm confirming they will be out and service my Z-Line Stove that's not working. Lady said the technician will call me if I'm scheduled. I asked for confirmation and she said she would call me back. Well...she never called me back NOR did he show up. So, I called Z-Line and submitted a complaint. They canceled the order and set me up with another company. After reviewing all of these reviews on here, I can't believe these people are still in business.

i had an issue with my gas Kenmore Dryer not heating. I called All Brands and they indicated that…read morethey could service my dryer. The tech, after taking the dryer apart said that i needed a 787.00 repair for a gas valve and igniter. it seemed high so i declined the repair and paid 125.00 service call. I call another repair company for a second opinion and the dryer simply need a thermostat which cost 95.00 to replace and repair the unit. i called All Brand to voice my concern and got no answer or even an offer to refund the 125.00 that a paid for a incompetent tech.