Sold my Gold jewelry and was offered over melt value! They said they would be adding to their show…read moreroom to resell. So happy I found them!

Great people, extremely understanding and kind. I explained my financial situation and even though…read moreI didn't have much gold to sell they went above and beyond! It's really hard to find people who actually care nowadays.

I never write reviews but I feel compelled to do so as a result of the experience I had here…read more In April, I brought my platinum/diamond engagement ring and wedding band to be resized for my wedding in June. Three people looked at the rings and quoted me $150, and said I could wait until June as it would only take a week. In June, I brought them back and they said, sure, no problem. I got a call later that day saying, they "didn't realize" the rings were platinum and that it would actually be $300. I went back in and said since it was their error that they should honor the price. They were very defensive, saying, well mistakes happen. This is literally their job to know jewelry. Three people saw them and not one thought it might be platinum? The taller man with the glasses said they can't be expected to do it for $150, they would lose money, but they had someone else who could do it for that amount. Ok, fine. Three weeks later, ON MY WEDDING DAY, literally hours after my husband put it on my finger, my wedding band splits in 2. I was devastated. I brought it back the next day, and instead of being apologetic, the same tall man said defensively, well your ring is thin. Seriously??! It's a standard, normal wedding band. He took it and said, I'll have it by Thursday. Again, no real apology by anyone, including the woman or the owner, who were both there. It's appalling. Today is Friday and still no ring. These people do not know what they're doing, and worse, they are plain rude. Stay away if you value your jewelry. UPDATE: The other ring, my custom platinum engagement ring, also broke in half. I will be attempting to collect the money I paid initially, as they have ruined both my wedding band and ring within 2 months. I'm heartbroken.

Over the years, I have gone to Shaw's for my watches. They are very skilled, reasonably and…read morefriendly. I trust them with my antique and luxury pieces. Special kudos goes to Harold who is a true expert. Linda is also great.

I live 40 minutes away from Peter Suchy, but I wouldn't go to any other jeweler. As far as I am…read moreconcerned, this is the most trustworthy shop around. Peter and team always do everything with care. The staff has great knowledge about the industry, amazing patience with us indecisive clients, and has wonderfully creative ideas. Peter Such Jewelers will always be my go-to. Thanks for the amazing service.

After being a customer of Peter Suchy Jewelers for 20+ years, we have recently decided to move our…read morebusiness to the jeweler down the street. We have visited several times in the past 2 months, and the staff has been rude, impolite, and difficult to work with. Gone are the days of Peter walking to the storefront to pleasantly greet us. Our recent experiences have included miscommunication, conflicting answers, delayed orders, and accusatory staff members. Was it the passing of Peter that caused this quick downturn? A shift in management? There's no way to know, but I hope the store realigns itself with the values of their prior years. Unfortunately, we've lost trust in this business and won't be returning with our valuables. Our new jeweler has greeted us with timely updates, more reasonable quotes, better tact and handling of our items, and a friendlier presence. All of which we fondly remember Peter providing in past years. Unfortunate.

I brought two watches on that needed repair (a Baume & Mercier and a Piaget) and they were…read moreincredibly efficient and well-priced. Super trustworthy.

I have dealt with both Harry and Greg for years. I absolutely love them both. They take the time…read morewith you , show you pieces that you may like. And also help design pieces for that special person. I since moved away but when in the neighborhood I will always stop in.

Excellent experience at Betteridge. Jen and Steve were professional, welcoming, and a pleasure to…read morework with from start to finish. Steve took the time to understand what I was looking for and offered thoughtful guidance without ever making the process feel pressured. His knowledge, patience, and attention to detail made the decision easy, and I'm extremely happy with the watch. It's rare to find this level of service today. I appreciate the time they invested and look forward to working with them again.

Stopped into Betteridge yesterday with my family and had an amazing experience. Melissa M. helped…read moreus and was incredibly kind and knowledgeable. She made all three of us feel welcome right away. I've been to Rolex ADs in New York, Vegas, and LA. In LA especially, I've had pushy or even rude experiences that made me not want to deal with them at all. Melissa was the complete opposite. No pressure, no attitude, just honest and thoughtful. Betteridge is truly lucky to have her. Ask for Melissa!

I can't begin to say enough about how bad this experience was. You buy something off the counter…read moreand you go back the next day to return it and they tell you they don't take any returns except for store credit!! This was almost a year ago Valentine's Day And I'm a local, but I'm done with a Addesi and I do not recommend them anymore.

This is a wonderful family owned business that I am happy to support, and I am a very satisfied…read morecustomer. Not only do they have absolutely stunning pieces expertly crafted by their master jeweler, Fred, but they are kind, flexible, and attentive. I have had nothing but the very best of experiences when going in to browse, with Wayne, Thomas, Lisa and Kate all taking generous time with me on one visit or another. I know that whenever I am fortunate enough to be able to treat myself, they will direct me to pieces they know I will appreciate, and will bend over backwards to give me a good deal. I truly could not be happier with my many experiences with the Addessi family over the years and highly recommend them when you are in the market for something very special.

Best jeweler on the planet. Exceptional service and attention to detail. Don't waste your time…read moregoing anywhere else. You will not be disappointed. If I could give 10 stars, I would give 10 stars.

My fiancé and I have had the pleasure working with the Steven Fox team on our wedding bands and it…read morehas been such special experience!! They have made this process so fun and exciting. We definitely recommend Steven Fox jewelry to all our friends and family.

I was very impressed with the experience. My watch was serviced and looks like new, as promised…read more There were no surprise or extra costs and the service was completed earlier than I expected. Since I was out of town, they shipped the watch to me and I had it in two days. Everyone I dealt with was extremely professional and courteous.

Once again, Lenox Jewelers was amazing! I had a special occasion coming, my wife's birthday. I…read morewanted to mark this occasion with a special gift! I was worried it wouldn't come in time. But Mike came through! She thought we were going to the store to pick up my serviced watch! But when we got there Mike surprised her with her favorite Datejust! She loves the watch, and couldn't be happier! And just in time for her big day! Thanks again Lenox for going above and beyond ! I appreciate your outstanding service and thoughtfulness!