IGNORE THEIR GOOGLE REVIEWS, READ YELP or BBB --- Nice service people but please know what you're getting yourself into. I hired them for a rodent service. While they did spray for insects, this wasn't my main concern. In reality, they are trap setters and trap maintainers, that's it. I was never set up with a person to come and look at/fix the holes in the house where the rodents were getting in despite 3 weeks of the service man promising me that appointment would be set up through Edge. This would have been extra, which I get, but was also a little bummed about. There were no "immediate" or "temporary" fixes to small holes where mice were getting in once they were discovered. I was told on the sales call that after my fourth visit, they would ask me if I wanted to continue the quarterly rodent service and spraying. I wasn't asked by the serviceman (very nice guy, though). So I called to cancel after that visit only to find that I was now entered into an annual contract for $120 a quarter and I had 3 quarters left. If I wanted to cancel, it would cost $280 to cancel. WHAT THE HECK?! I wanted them to help me with a rodent issue (temporary fixes, set me up with someone to fix the holes and maintain rodents while that happened). I only got the latter, someone helping me maintain rodents with traps. THAT'S IT. For $450. And now I'm in a contract I can't get out of. I really really don't understand how companies can continue to take advantage of customers. In addition, the servicemen didn't seem to know where my traps were. I had to point them in the direction each time there was someone new. Unfortunately, this IS a pest control company that will trick clients into signing contract agreements. Please check their cancellation policy before signing ANYTHING.serviceman it AND read their YELP reviews. They use a service called birdseye. Each negative review where someone goes into detail about the poor quality of service is followed by a vague, 5 star positive review that is absolutely fake. Lots of good information on Yelp and reasons to steer clear. read more

I requested estimates for a pest control job through a referral service. I did not select Saela Pest Control in that process, but they somehow still received my contact information without my knowledge, from that inquiry. I received 5 phone calls and 2 text messages from this company within the next couple of hours. I even blocked the numbers, and still received phone calls. Overly aggressive sales tactics are a HUGE red flag and I would never even consider hiring them for that reason only, regardless of what their reviews are (and there are many poor ones). Stay away. read more

I would literally give a zero stars if I had the option. They just take your money and won't do anything. We hired them for rats in our crawl space and they never got even one of them. We just checked the space again and there are so many droppings and rats there. Do NOT sign a contract with them. They are also rude and don't treat customers well. read more

I wish I could give less stars but it is making me give one. the staff is misleading and unhelpful. They are inconsistent and untrained. They end chats without finishing to a resolution and they tell you one thing then transfer to another rep who does not fulfill the prior promises of their staff. Very unprofessional and disappointing. I have had to have a re-service after almost every single visit of theirs, if we didn't it's because it's too much work to set it up. They are the worst. Huge waste of money. read more

I didn't read the reviews on yelp, I read them on Google. I wish I had read the reviews on here first. If I had read the reviews here first I would never have done business with this company. The misleading part of working with this company is their contracts, and their confusing salesman, it feels a lot like working with salesman at a car dealership. PUSHY, Confusing lingo, industry jargon, multiple contracts with unclear services, etc. I'll continue my contract with them but I would never recommend this company to anyone. read more

This company is deceitful. A salesman came to my house and only told me about the $80 up front and $60 every 3 months but never told me about an extra $119 charge after 28 days, which I only found out today when I checked my bank account transaction. A guy named Jared told me that it is in the contract, a contract which to me is bogus because why did the sales person not mention the extra $119 charge. I demanded to cancel the service and the guy named Jared was adamant to keep the contract telling me he can give a discount the next time. I told him I did not have time to read the contract because I trusted the sales person when he told me that everything he told me was what I was signing for. SUCH A BIG LIE!!! SAELA sucks and you guys, always be careful when a sales person come to your house and leaves or deliberately do not mention any extra charges. read more

Aggressive salespeople - I don't even use them for services but they routinely would ring my doorbell during COVID and refuse to take no for an answer when I said I wasn't interested in services. Very disruptive during work meetings. read more

Deceptive billing practices. Advised the man who was to spray that service was no longer needed. He "contacted" his service manager advising that I needed one more treatment as part of my "package". I had actually completed my package. They doubled-billed me for this service and one next quarter out ($288 total). By the time I received notification of the service (after trespassing and now spraying another owner's yard), they advised that I hadn't contacted their service manager per contract. While I can't get my money back - at least I can be a warning to others to not use their service. Yes, they can quote "the contract", but who remembers a couple of years after signing up that you couldn't trust any of their representatives on the phone except for their "service manager" to cancel services??? read more

Great logo and marketing, at first glance, this is a good business. When something is not routine and perhaps you need follow-up for a service they assert is timely and necessary... they are a black box. They will bill you though... even for the service they did not perform, which they knew needed to be rescheduled. Once you pull back the curtain, deal with 'corporate' then the 'local' EDGE branch, you see the "bugs" skitter, including blatant lying and some weird type of ego trip. Buyer beware of doing business with EDGE. read more

I started with this outfit when they were Edge. Nothing special at the time but the technicians were nice and I signed up for quarterly service. Starting this year with name change they started to play loose with the quarterly schedule with charged my five times. This is a dishonest company and a grifting one at that. Stay away, when I called to complain no one gave me a good answer or apology. Done and zero star service. I will contact BBB. read more

I had a pest control company that I really liked. A salesman came from Saela by and I told them about my current services and I was happy with them. The salesman promised that I would the same quality service plus attentional bug control services included for a cheaper price so I switched. The first time the service person came out they claimed I had rat dropping all over my crawl space and so I agreed to place traps down there for $200. The next day I called a cleaning crew to remove the droping and there was nothing there. So i called Saela to remove the traps and refund the money. They did but, that was a big red flag. The second time the serviceman came out in the same month for an additional charge, he did half the services of the other company. I now have flies, mosquitos, spider webs in my eves, slugs on my patio, and ants in my retaining wall. I called and said it was extra for fly service, bait stations, grass protection and eeve coverage. The price ended up being more than the quoted without these services and I got charged twice in the same month. It was $400 to cancel. I now have to call my orginal bug company to came back out and get the job done!! Buyer Beware. read more

The only thing I like about this place is they use pet friendly products. Other than that, I would not recommend this place to anyone, as we are very dissatisfied. The people they have out canvassing neighborhoods (which have no soliciting signs at the entrance) are pushy jerks, they're wildly overpriced and their contracts are horribly misleading. read more

We used Edge service from when the house was built. It has been a year and a home inspector found droppings in the crawlspace. Basically, what they do doesn't work. Don't waste your money with their service. I cancelled the service and they are charging a hefty fee for early termination when the termination is due to them failing for what they promised. I am taking this to WA Office of the Attorney General and file complaint under the consumer protection act. Message me here if you want to join. Posting this service on our community board seeking for a possible group action against them. read more

We hired them to get a small paper wasp hive removed from our front porch, but now we have a bunch of human pests trespassing and harassing us for no apparent reason. Beware of their aggressive sales people wondering from door to door in your neighborhood. Here is our experience, they rang our door bell and insisted on coming inside of our home to make a sales pitch. They would go as far as asking to use a toilet just to get inside of your house then refuse to leave until you listen to their pitch. After signing up for a one year contract, which is 4 services, minimum package they said, these people started to drop my house unannounced! Some mornings, I came downstairs, and there they are, parked in the middle of my driveway, parked me in so I couldn't leave my house on time for my day. Or worse, I'd be half dressed in my own house, and I look out of my window, a random man is walking the grounds of my backyard! Please note, sales person looked normal and average, but the service people look like convicts who just broke out of jail. When we called their office to make a complaint about how intrusive they were, the employee became very argumentitive and unprofessional, he kept calling my cell and argued that they had the right to enter whenever they showed up, even left me multiple voicemails just to continue on with his rant! Lastly, after our contract had ended and after our repeat requests to be left alone, they are now insisting breaking entry onto our property to perform additional unwanted service! Unbelievable. Our whole neighborhood got infested by Edge and hate them! read more

I had a pest control company that I really liked. A salesman came from Saela by and I told them about my current services and I was happy with them. The salesman promised that I would the same quality service plus attentional bug control services included for a cheaper price so I switched. The first time the service person came out they claimed I had rat dropping all over my crawl space and so I agreed to place traps down there for $200. The next day I called a cleaning crew to remove the droping and there was nothing there. So i called Saela to remove the traps and refund the money. They did but, that was a big red flag. The second time the serviceman came out in the same month for an additional charge, he did half the services of the other company. I now have flies, mosquitos, spider webs in my eves, slugs on my patio, and ants in my retaining wall. I called and said it was extra for fly service, bait stations, grass protection and eeve coverage. The price ended up being more than the quoted without these services and I got charged twice in the same month. It was $400 to cancel. I now have to call my orginal bug company to came back out and get the job done!! Buyer Beware. read more

I signed up after a young man approached me outside my home (although I had no soliciting signs in plain view). I did not feel like I needed the service, I saw one spider in my home and took care of it. The sales guy was nice, but I felt pressured to sign up. So after the guy came to do the service that day (he was also nice), I decided that I really did not need a pest control company when I had no issues in my home (worth some $700). So within my 3 days I drove to the Auburn branch where another person was trying everything for me to not cancel despite repeatedly saying I dont have a bug problem. I read other reviews and it sounded like they are not as generous if you need to break your contract, so I absolutely wanted out of it while I can. Then he basically said, he wanted to provide work for the guys and I'm thinking, so you want me to sign up for a problem I dont have to give away my money just to give people jobs? The guys were nice and I wish them well... but that is so ludicrous. It's the most awkward thing. I dont understand why a pest control company is so aggressive. . It seems like most of their issues surround their contract. Maybe if they made it much cheaper, do it monthly and if people have major issues then they pay a little more to have it resolved. This method makes people feel cheated and makes the company look bad. I think they probably do good work, but their sales tactics and contract sucks. When people say no, just accept it, because it wont end well. Wish them well... read more

Service has been regular for us but now there's another black hole for my voice mail messages. I tried from 8am today - left 3 messages and then got somebody to chat with me and gave me another number to call which I also had to leave a voicemail at. How come nobody answers the phone? This happened before and then we were on for awhile and now again nobody answers. It's hard to manage this service for a HOA - as I need to coordinate with the other units and it really stinks when nobody answers. I was hopeful with the chat but then all I got was another number to leave a voicemail at! read more

This company is terrible. You can not get the same tech. Why cause they quit or get terminated. This shows me how bad of a company they are. You shouldnt have to csll them back to reservice your property over and over again. I will never use this service ever again. It is a rip off. They have seperate charges for eveything bundle is a joke. BEWARE read more

So I guess I don't really need to write a review since so many others have reported having such awful experiences with Saela's sales people. But I just had to since one of their people terrorized our neighborhood yesterday. This guy rings my doorbell and I know he is selling so I point to the no soliciting sign. Of course he says he's not soliciting but just has a question for me. I say no and he keeps going. I close the door in his face and he knocks on my door! I demand that he get off my property. Then the neighborhood emails start rolling in about this aggressive guy coming to doors. He would not leave one woman alone and another male neighbor had to intervene. He harrased another of my neighbors and my neihgbor said he was gong to call the police. The guy flipped him off! How do these people stay in business? If anyone reads reviews, they will see that they get one star in both the north and south areas. I will be calling the company to complain tomorrow and maybe file a report with the BBB. The website has no email. Maybe he gets rewarded for harassing people. Do I need to say don't use them and beware? read more

DO NOT USE THIS COMPAN!!! Horrible customer service and absolutely no consideration for their customers. I rarely do reviews, but this time I actually sought after to do a review in hopes to save another customer. When you sign up they say you can cancel at any time. After I retired I called and tried to cancel but the employee stated I could not and indicated she would do a price reduction so I could afford it. NOT TRUE!! You are not allowed to cancel your service and they deny lowering the payment. They are liars and I will file a complaint with the BBB. Save your money and go to a company whose truthful and cares about their customers well beings. Now I can see why they change their name from Edge pest control to a different name. Cathy S read more

This is one of the most insane experiences I have ever been through with a service company. As a high volume real estate broker, i do 30-40 transactions a year, could've been a fantastic referral source for these people but that will never, ever happen. Because: I had 4 'services' left on my contract but I sold and moved from the house I lived in to another house in king county. They stated they can't come to the new house I bought so in order for me to cancel the last 4 services they would charge me for them. They charged me for services that are not being completed, because I sold the house and moved and would have gladly had them over at the new house. Yet they don't service the new house even though it's in the same county and only 7-8 miles away. The woman on the phone was a nightmare and cleverly took joy in collecting fees for services not rendered. Awful company. Awful employees. Do not do business. Will never refer. EDIT: A sane person called and worked this out with me. Thanks for being respectful and doing the right thing here. read more

horrible service. their sales men misrepresent how much their service costs. they charged me almost 400$ in one month. when I called to talk to somebody about it they were very unprofessional and rude. basically told me good luck getting my money back and if I cancel my service I will be charged a cancellation fee. was told the service was every 90 days at $120. they came 2x in a month and charged me almost 400$. they constantly are trying to upsell me. I've only switched to their service a month ago. worst decision ever!!! I have the entire interaction with the sales rep recorded from my cameras at home and even after offering to share with them and the lady said it doesn't matter they will continue to charge every time they come out. when I got the message saying they were coming again I responded saying I don't need any services for another 60 days and they still showed up and charged my card 153$. DO NOT GO THROUGH THIS COMPANY!!!! they are scammers read more

If I could give a zero, that's what Saela Pest control would receive from me. Nice kid comes to the door offering a great pest control product. Only thing is, the people operating this company are young adults. Extremely poor service. Made appts and never showed until the next day. Never finished the first job and one rep called and complained because he'd been all over the place that day and didn't want to come service my home. He also sounded intoxicated. When I called to cancel services they wouldn't take no for an answer, kept trying to bribe me. Finally I said listen, I DO NOT WANT YOUR SERVICES! If you don't cancel my membership, I'll call my bank and file fraud charges. They said they canceled my membership but won't stop calling my house and leaving "unable to reach" emails daily. DO NOT HIRE THESE GUYS!! It's not worth the hassle, lack of communication, poor business practice and the list goes on and on. Scammers is what they are. read more

Hired Edge because of good timing. My fiance was being stung by wasps and they came to our door minutes later for a (cold) sales call. We hired them on the spot and signed pricey 1yr contract. A couple months after hiring them we had German Cockroaches show up in our home. Never seen these before. We let Edge know and they sent their teck into our home several times over about 5 months. They could NOT remove the bugs. I hired a family pest control guy and he treated our home ONE time and the bugs disappeared. After letting them know I was not happy living with these bugs for 5 months, and there methods were ineffective, I told them I wanted to cancel my contract due to dissatisfaction with the service. This was 4 months ago and I still get emails, robocalls and dirct calls regarding the $55.00 early termination fee. I do not want to pay this as they did not do there job. I had to hire someone else to do it!! Im on hold with them as I type this to pay their ransom so they don't send me to collections. I would steer clear from this company. Too expensive, Ala carte menu that is very extensive(& expensive). Not committed to customer service and willing to negotiate terms due to their inability to properly perform their job. read more

This company kept harassing my family for several days even though we politely said we didn't want their services. They use scumbag tactics to try and get your business which essentially goes: 1. Edge Sales Person: We're already in the area and "x" neighbor is using us, we want to give you discounted rates. 2. Homeowner: Sorry, not interested. 3. Edge Sales Person: Ok, can I come back at "x" hour 4. Homeowner: No, I'm not interested. 5. Edge Sales Person: Ok, I'll be back... They're literally harassing people to try and get their business, the third time they came to my home we ignored the bell but the sales person kept knocking and wouldn't leave, it's ridiculous! They pushed me so far I sent them a letter to cease and desist to stop harassing and visiting my home. Even after that, they have been combing our neighborhood for over a week. Maybe dealing with all the pests and parasites they've become one themselves... To summarize the reviews on Yelp: You will have a good initial service, after a while they will do a sub-par job and betting you don't complain and then make it impossible to cancel. Do the world a favor and don't give them any business. read more

Wish I could give them a negative number of stars... After more than a year and multiple visits, we still have an ant problem. They offer to come out and spray again and again but that's not the answers, clearly. When the ants are back in under a week, your product isn't working or your people aren't applying it where it needs to be. And on that note, their technicians (I use the term loosely) are very young and not thorough in their application. They're nice but don't know what they're doing and clearly just want to check the service as done and move on to the next victim. The company's cancellation policy is highway robbery. Just stay away from these people unless you want to throw your money away and still have pests. -- One VERY unhappy former customer. read more

Called them for a re-service visit since I was noticing spider webs and EGGS around my yard after their last quarterly "service". I work, so I requested a later time in the day. Tech called and said he'd like to stop by earlier. I wasn't home, but we have security cameras around the house. He showed up, rang the doorbell, waited a few minutes, got back in his van and LEFT!!! Caught him on camera again an hour later ringing the doorbell to let us know he "finished" the service. Received an email invoice stating all the things he supposedly did. He did diddly and squat. Makes me suspicious if any services were performed other times when they came and I wasn't home. Absolutely dishonest and poor business. read more

I called on 5/18/20 to setup service for Residential and was given next day 4 hour window appointment. No one called or showed up to do the service. Have called the 800 number several times and reached a Rep once who assured me someone was going to be in contact with me the same day, which never happened. They make you sign an 18 month contract but it's obviously unenforceable since they abandoned their obligation to fulfill their agreement. I'm now going to use Terminix. - Mercer Island, WA. read more

The experience I had with them was a hell...simply terrible. Not only they didn't help me to fix my problem but wanted to charge my additional fees to fix the problem like 5K for fixing a small hole. On top of that, they still charged me for the service after I canceled the services...for the service they didn't perform. More, their reps very constantly changing not knowing what the problem is in the house...asking me where the activity is? And one of their reps wanted to force to schedule a service, texted me probably about 20x with strange hearts and other images when I told him I'll reach out when I need him...he still scheduled the service, that was not performed and I was charged for it...PURE CRAZINESS!! read more

Reliable in quarterly service, but very unresponsive when you need them to come back out for a specific problem. Most recent issue is that it took a week for them to even return my call about two wasp's nests. Part of the pitch is that "if you see something that needs immediate service, call us and we'll be right there." Not true in our experience. I appreciate the comment, but "taking care of my account" simply means it was closed. Taking care would have been saying "a tech will be out immediately", or "We're sorry you didn't receive the value for which you paid, we'll cover your next service because we appreciate that you've been with us for 2 years." A customer doesn't want to hear, "We've been busy, so that's why no one called you back." read more

This company has recently changed its name to SAELA. We were customers for years, and last week we got a message saying they were on their way in their scheduled day to come. My husband and I were both home that day. They never came. Surprisingly, we got an email saying that they had just finished our service, but there was no tag on our doorknob indicating they had serviced our home. We have two dogs that would have definitely let us know if they had come. Curiously, we looked back on our Ring security video, and they had in fact NOT come and serviced our home. I emailed SAELA (Edge) and let them know what happened and that my husband would be calling and canceling our service. I received a very curt response letting me know that they had terminated our service and they were "sorry to see us go" and asked me to watch a video (sales pitch for their company) There was no apology for what happened, no offering of what they could do to make it right, or letting me know that they'd look into the issue, nothing. To me this is unexcitable! Bad business. Save your money, go somewhere that values their customers and takes responsibility if they make a mistake. read more

I do not recommend this company. Initially, I was pleased with the service. The service person was a very nice and respectful guy and he did what he was supposed to do. But, be forewarned! If you want to cancel the service, they make it hard as hell to do so and will harass you by robo calls and emails and even if you call to cancel, they will not enter the request, stating that you have to talk to a manager who never calls you back! Is there anyone that a customer can call directly to cancel the contract? If this continues to occur, I will be making a complaint to the WA State Office of the Attorney General Consumer Affairs Diviison. read more

I deeply regret requesting a quote from this company regarding ants. They quoted a $140 then offered $20 off for $119.99 and they come back in 30 days to treat. Then they would recommend coming back annually. I told them I would call them back. I called them back. I spoke to another sales person and they offer the same services but offer me $10 off for $109 plus tax. After I gave them my credit card number to set up the service call. Then I asked a few more questions and then found the quote left out the cost of the return visit that are not optional so the whole service would be closed to $500. And if I canceled the service after the first treatment I would have to pay 1/2 if the remaining treatments. Red flag. I asked them to delete my information from their system. I got the feeling they didn't. read more

Poor transparency on pricing. Called twice to cancel service. Was told I was in a contract and had to pay for the service even if I cancel.

We agreed to a package service for one year, and received the treatments. We assumed the visits would stop after the year, but they scheduled further visits to treat our property. When we decided to quit, they transferred us to someone else, ending up on hold for a long time, before canceling our service. I am very disappointed with the business dealing of this company. There are other reputable pest control companies - hopefully they would not be as predatory in their business practices. read more

Had Edge come out for a quote on a wasp problem last year. They were pushy and wanted me to sign up for a 2-year contract, so I declined. Managed to deal with our wasp problem with sprays from home depot. Fast forward one year. I suddenly started receiving calls from them and they never leave a message. I told them to stop calling me but they persisted. Just within the last 2 weeks I have received 9 calls from them. Why suddenly after 1 year am I being harassed with all these phone calls? I blocked their number. read more

Edge Pest Control is the most unethical, dishonest company I've ever dealt with, period. This company should be put out of business immediately! They quote you a price for service, and then they gradually charge you more over time. They also sell door-to-door and prey on elderly people. They talk their way into the home of elders, get their credit card, and sign them up for services they may not even need! This is wrong! Do not trust Edge Pest Control! read more

Called them 2 1/2 years ago for a spider problem in a house I used to rent. Ended up moving soon after but still received calls constantly with no voicemail. They eventually stopped but now years later they are calling me every single day. I told them I moved to an apartment years ago and no longer need their services but the calls haven't stopped. If you're that desperate for customers that you have to constantly harass people; you're doing it wrong. read more

This company does not value its customers... and they are super shady, wish I had read the reviews first. So I signed up for service recently. Apparently some of the neighbors use this company. It was more expensive, but I honestly assumed all the labor manually brushing the spiderr eggs off the houses n walls was maybe worth it. So I signed up for quarterly service @ $142.16... I got an email on July 25th at 437 pm after service rep left with my reciept and another at 510 pm as a survey check up. Now I was told that they would be back in one month to spray again. It On July 25th at 437pm shows it on the receipt. So August 28th same deal they spray again... email at 808pm saying they just serviced, but then the survey followed the next day. I notice another charge for $142.16 wait what this isn't quarterly. I try to call no answer Sat on hold for 23 minutes before I hung up. Today I call back. I am NOT happy. Yeah short story they don't give a F#$% Long story I am like ok I got charged twice in less than a month... quarterly is 12 weeks... what that about... "well it's in your contract we do that initially"... where??? "Did you watch the video link " ... what video link??? "in the email"... looking at the first email you sent me at 437pm on 25th... "no there was one at 330" no there's not... "Yes there is"... want me to screen shot. "I'll resend it it's your contract you only have 3 days to terminate you contract" well if I didn't receive it then it's not going to uphold not to mention that's shady IJS there are legal and moral obligations then there are semantics... " if you cancel you have to pay remaining 7 visits on contract "... we can't work something out... "no it's a law abiding contract we are a business we are with in our rights" so you would rather me be a pesky upset customer who leaves bad reviews and is unhappy with your company even after I am trying to come to an agreement even knowing I didn't receive a paper or an electronic copy of the contract to dispute... "You must have a filter, it must be in your spam box"... wow just wow. Fast forward call BBB file complaint, leave bad reviews on Yelp, Google, call bank dispute 2nd charge, and block all future charges from my bank even though it cost $30. Honestly I would have been ok with a we get there were some misunderstandings and what can we do to fix this... but that's your problem attitude and shady moral and legal semantic playing games BS isn't going to cut it for me. All I can say is AVOID them like the plague. PS saw a damn spider on my ceiling last night... and I have had the house sprayed 3 times in less than two months... the last two were them... I wish I could squash this company like I did that spider. read more

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Violates Washington State law Initiative 713 passed in 2000 prohibits trapping of any animal except mice and rats. I called for an estimate to get rid of a mole (perhaps moles.) They said that they trap them (which kills them.) Then they would dispose of them and aply a chemical deterrent in follow up appointments which we would be contracted for. I said I'd read it is not legal to trap moles in Washington State. Their reply was that they trap them legally. So I decided to get a quote and do more research. They gave me a quote. Then 2 hours later another person called me and said that he could give me a better price if I would schedule for the next day or day after. I said I would consider. Then I did more research and learned that a law ws passed in 2000 (Washington initiative 713) making it illegal to trap any animal in the State of Washington. The only exception is mice and rats. In fact in 2007 a professional mole exterminator was arrested and fined and put out of business for violating that law. A day later a representative from Edge called me again saying that they had even more discounts for me if I would sign up for their 3 month service and schedule for this week. I told them that I was going to go with a company that would gt rid of the moles legally with some chemical deterrents (not taps.) I told them that I know that there is no legal way to trap moles in Washington State and they should know that. I hope people read this and don't do business with this company and I wish there could be something that could be done to report them to the authorities but unfortunately they have to be caught in the act. read more