So yes in sunnyvale we have a lot of safeways to choose from, the one on ECR by wolf, this one and the one on Hollenbek and fremont. I was a long time PakNSave user (because it was the closest market) so I was glad to have a new safeway close again. The goods - staff is overly nice and helpful! - New store! - self checkouts! The not so goods. - shares the parking lot with Toys R us and a soon to be 24 hr fitness. Mondo traffic - the layout - it uses short isles (two seperate isles per row) which makes finding things confusing. - its lacking a lot of depth in 'ethnetic' products section. i.e. less products compared say Pak N Save or the safeway on wolf. I'm still a safeway customer but I may patronize the other stores a bit more. read more

I love this safeway, the other ones in the area are dirty and run down. This safeway is normally well stocked and clean. The checkers are all very nice, quick and knowledgeable. I love there deli, sandwiches from there are awesome! My only complaint about this store is the lines it gets in the evening. read more

I specially write this review because I have been disappointed by Safeway. Pay attention about the SELL BY DATE , because sometimes they still have the food when the sell by date has passed. I didn't look and I cooked expired food. Also, the bags are not really solid because I got one bag and my food spilled on the bus because the bag get torn ( I had chicken pieces and they fell in the bus ). People laughed at me and I lose my money like that because I paid the food for nothing. read more

It has almost everything I need in terms of food and grocery. Sometimes they run out of coins so I have to delay my laundry. And some staff are not so friendly. Love their self-check out service since I don't buy a lot each time. Neat, tidy and clean place with a variety of goods read more

This review is for the cheese department at this particular Safeway. This is one of the nicer Safeways, and its best feature is a gourmet cheese department that comes with an extremely knowledgeable employee. I'm unfortunately blanking on his name, but he's been there about 90% of the time that I've visited and is always more than happy to share his favorites, opinions, etc. Better yet, he will usually offer to sample any of the cheeses in there for you! As someone who likes cheese but has no idea what to buy, this is awesome and I come to this store just for the cheese. Keep up the great work! Otherwise, this store is significantly nicer than most other Safeways, especially the one just down the street at El Camino and Maria. It has bulk snacks, nuts, tea!, flours, etc., and seems like it's trying to be more Whole Foods-esque. Would recommend checking it out. read more

No sign that sandwich is closed. I waited for service for 3 minutes. Waited for over 10 minutes for a receipt from self checkout

So why do they call it Safeway anyway? I have my own hunch: it's always a SAFE bet to buy certain products at Safeway? Any laughs... ?? Okay, anyway. Safeway is always reliable for most American food products. From organic produce to bread, to snacks... Safeway is there for you. If you are willing to pay the premium. I mean, at times I don't know why people would charge ridiculous prices for things like Yogurt and eggs but it works. The one thing I like about this Safeway location is that it's pretty clean and easy enough to navigate. There aren't any tricky turns. Once you figure out where everything is, it'll be easy to get to the items you need. The thing I hate about this location is that the parking situation SUCKS. There's only one main entrance and you literally have to make a huge u turn just to get back out. That's not the store's fault, but it makes coming here an inconvenience. That said, this is the Safeway I turn to when I need American groceries. Good stuff! Shop well and prosper, read more

This is the only location that always has what I order. The only downside is that pickup always takes ages. We're usually here for about 15 minutes waiting. read more

While the store is always clean I have seen a lot of produce with mold on it. It isn't so bad that I don't shop there anymore. But if this was not a few blocks from my house I would go to another one. You have to search through the produce to find good ones. And I never buy beef from there anymore. I have brought beef home many times and opened it to find it smell bad. And other times it goes bad in a day or so. I have never bought meat directly from the counter so that might be different. The one thing I can recommend is the sandwich shop. I get the tuscany chicken sandwich and it always good. I love their sub sauce but for some reason they don't sell it at the store by itself. read more

The service here is always spotty, but today a young girl on the 15 items or less lane at 4:45 pm chatted for 10 minutes with a customer, with no regard for people waiting. She finally asked him to put his card in, and he said he hadn't. He inserted his card, then talked for another minute, and the clerk (young woman with dark pony tail) still did t try to encourage him to move along. I give her credit for being patient, but this was the worst ever. This man was literally recounting his life story. I suggested that he come back and visit the clerk on her break & finish the story. I went to another checkout, and the man waiting behind me asked what was going on up there. I told him, checked out, and passed the 15 item checkout lane as the girl was just starting to check out the man who had been waiting behind me. Manager! Please guide your checkers on how to politely keep the lines moving! Please? read more

We just picked up a red velvet cake from here and it's the best thing ever! It is like they mixed the cream cheese frosting with buttercream so it's not too thick and sweet. read more

Definitely one of the better Safeway's around!! Excellent customer service, 24 hours, not to mention staff that don't look at you as if you have boosted a pie, because you forgot to brush your teeth read more

Safeway - Halloween - Grocery Near Me - Sunnyvale, California

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New store design is terribly inefficient. Deli here is very good and they have a lot of options for easy lunches and dinners. Produce is usually pretty good. Flowers from here die in seconds. The Starbucks here is a special kind of horrible. read more

I had a wonderful experience today, especially with employees Joel and Sabihe. There were many impatient customers, and Joel and Sabihe not only moved quickly, but did so in a way that handled the situation with kindness and grace. We were able to chat without slowing things down and they kept my visit pleasant and efficient. Thank you so much! Keep up the good work during these difficult times! read more

4 stars for the visual appeal alone. This is pretty much a brand new Safeway, and the upgraded feel that the corporation is going for definitely shines through. I love the fact that there are so many ready-made and fresh hot foods available, and even a seating area for you to enjoy them! There are always tons of good deals to be found if you just look for the yellow tags, and there are a profusion of those sticking out on each shelf. Also, the selection for each type of food is really large. Who knew there were so many different brands of Greek yogurt? My only complaint is the parking lot, which has slanted parking spots that are annoying. read more

They have a US Bank conveniently located inside and that branch is open on weekends! I ordered a tuna sandwich from the deli and enjoyed it in the Starbucks eating area. read more

Such a nice safeway compared to the other one in Sunnyvale. I enjoy shopping here - they have a good selection, the staff is friendly, and the store is just much nicer than Safeways typically are. read more

Right next door to my Sports Club and always open for me. Always can get some fresh veggies here and a bargain or two! The trick is to know your prices, cuz sometimes, it's marked down. Case in point: they had the Organics brand of Arugula, two for one, that's a great deal. Also, right now, they have bell peppers, $0.88 cents each. Your choice: Red, Orange or Yellow. And they are as big as a Buick. And there is always some kind of juicy steak on sale; right now they have either New York Steak or Rib Eye Steaks, the huge 3 inch thick restaurant style cuts, they look arresting. $11.99/pound. But wait there's more: the meat cutters are always super cool and will help you select the best cut. Tip: if you love bacon, get your bacon from the meat cutter, they have the choicest thickest bacon cuts. I prefer the Peppered Bacon. And you can order just a few or six slices. Parking: kinda tight, but this is Sunnyvale. Hey, it's not super tight like San Francisco. Customer service: very good. read more

I shop at this new Safeway a lot. This store is nice and clean, very fast self check out section, it has everything you need in one stop. The Deli department has fresh cooked food and delicious made-to-order hot sandwiches. I take away one star for the waiting time is longer than other Safeway stores. read more

Yay for another safeway! More selections, but things are out of place. What I like about big chain supermarkets are how things are placed exactly the same as every other store. This one is a little off and I don't like it like that. read more

Safeway Deli and Produce depts. and Safeway brand ice cream. Five stars to the chicken tenders in the deli dept. Sometimes they are $5.99/lb. They make the best fried chicken sandwiches but you have to get the flattish, triangular shape so it lays flat in the bread roll. They are really tasty and have a thick, bad-for-you crust that is perfecto! The sushi in the deli is pretty good. Buy it when you see them putting it out or when there are large quantities of it. Saturday and Sunday mornings are a good time for this. Ask for a sample if you see them making it. They will give you one of the raggedy ends which are ok for deli sushi samples. For deli sushi, it is probably the best I've had. I ask for samples from their deli and they oblige. I usually try something that looks good that day. If it weren't for the occasional samples, I would've bypassed this part of the grocery store altogether. The green leaf lettuce here is huge and fresh. They don't prepackage it so the head is large and right out of the field. They also have the best bananas. Yellow, unblemished, smallish, nice looking and plentiful at the beginning of everyday. They take care of their bananas. Finally, the Safeway Select premium ice cream is very good. My favorites are plain chocolate, vanilla and black cherry vanilla. On sale for $2.99 for 1.5 qt. read more

A lot nicer than the old Wolfe story, and very much open - However, the biggest concern here is that even on a weekend the staff is never easy to find when you can't find what you are looking for in the store. The other staff (Deli, Meat, etc) are very helpful and polite. In the end, I usually pick Target unless I am looking for specific items read more

I was going to a party in Santa Clara and my friend called en route and asked if I could pick up Champagne. Since I'd already passed Trader Joe's, I ducked in here to make the purchase. I found what I wanted but the one lane open for checkout was a mile long with carts full of groceries. Self check out was wide open so I went there and scanned my bottle. Red alert, staff member who was doing nothing had to come over and scold me, a grown ass woman, for using self checkout on an overpriced bottle of France's finest. He wagged his finger at me and told me not to do this again. Then he checked me out. All things being equal, I will do exactly that again because I was out of there lickety split. They need to open more lanes. read more

This Safeway has an unusual design that makes stuff hard to find. Most Safeways have just one set of aisles, giving them an oblong shape. This one is more like a bisected square, with two sets of aisles. If you're used to the way other Safeways are designed, then you will need to re-learn the store geography. I don't come here very often, getting most of my stuff at Target or Trader Joe's. When I do come, it tends to be on the rare occasion that I want something not carried by those other stores, or at night after the other stores have closed (it's open 24 hours). I don't really know how busy it gets during the day, but I've never had to wait in line very long. All in all, this store is OK for what it is. It has something of a depressing vibe about it. Can't put my finger on exactly why. But then no one goes to Safeway for warm fuzzy feelings. read more

I'm mostly satisfied by this Safeway location. It's right next to the 24 hour fitness I use, which makes it super convenient. The lines move fairly quickly, and the customer service is good. My only complaints would be the store layout and the fact that they run out of certain items a bit too frequently for my liking. A tip on produce though: if you feel produce here is overpriced, go across the street to Sprouts, a store that often has good deals every week. read more

This morning bought 2 packages of fresh foster farms chicken breast tenders. Tonite went to open a package to cook for dinner. It was rancid. On to the second package. Rancid. That was about 20 dollars of chicken. It was supposed to be good until april 4th. Tonite tried to take it back and right now because of covid 19 they are not taking anything back. No refunds on anything. So they are selling rancid meat that we pay for with our hard earned money and they don't care. No money back. Nothing. We just left the chicken there and they can eat it themselves and get sick. Buyers beware. read more

Review is for sushi counter only. Staff was really helpful earlier today (August 11) in helping me find pregnancy friendly options. One of the works came from behind the counter to answer my questions better. I've been craving sushi really badly, and ended up leaving with shrimp tempura roll and California roll topped with shrimp. Craving was definitely satisfied and it felt good to have such cheerful help! Didn't get either woman's name, but thank you to both ladies!! read more

This review is more so geared at their deli since I go there pretty ofteb for lunch. The value is the main reason I go here, followed by the quality. They have a great selection of sanwiches and breakfast items too all at a great price. The customer service here can be a little hit or miss most days though. The employees seem a bit cranky on certain days. Don't get me wrong I understamd that job probabmy isn't fun but we all gotta smile for the customer. I really like their $5 meal deal they have right now. read more

You suck Safeway. Constant scanning errors and always in your favor. You deserve to be reported to the dept of weights and measures. Also the short, blonde, curly haired, lady with the euro accent is just about the rudest customer service person Ive come across. She was working self checkout 10/24/18 at approx 745 pm. Get a clue lady. Or maybe a job where you don't interact with people. Maybe say...forest ranger. read more

This review is for The IP store manager Manuel. Starbucks Safeway apparently doesn't take free reward credit from the App. He made an exception and gave me my drink for free as a courtesy. Thank you for providing me with exceptional customer service. read more

I stopped in on 12/3/2020 and checked out at 9:09 A.M. As I was putting my items down, I pulled my mask down to blow my nose since my allergies started acting up (there was only me and the clerk at the checkout area). The self-serve clerk rudely asked me to put my mask back up; I told him I was blowing my nose and would put my mask back on shortly. He told me I needed to go outside if I was going to continue having my mask down because I was blowing my nose. When I was done blowing my nose, I pulled my mask back up over my nose and sanitized my hands before continuing my purchase. I understand how serious Covid is, and I take all the necessary precautions when I at out with the public. I work in a healthcare setting. I wear my mask and religiously wash/sanitize my hands as much as possible. I absolutely DO NOT APPRECIATE GETTING HARASSED by your store employee and because of how I was treated by him, I will not ever step foot in this particular Safeway again; hell, I will probably stop shopping at Safeway altogether. read more

We shop at this Safeway about once a week. It has a pretty good selection, including a good variety in the asian food aisle and in the other ethnic food aisles (though I suppose it's just like any other Safeway in the area). I like to be able to use the self check out when i don't have too many bulk food items. The checkers are more efficient if I've got a complicated set of items. The double-row layout was a little weird at first, but I rather like it because i feel like I can move around the store quickly because it's not as spread out as other Safeways. (Unless it's crowded, which it often is.) read more

I go here about twice a week for the sandwiches at the sandwich bar and the staff is always friendly. Their breakfast burritos are hands down the most affordable lunch that taste good in the Bay Area. Amparo is always happy to help and accommodating where she can be. All the other staff are friendly too like Edgar and Lucilia. There are days where they seem stressed from staffing but they still make it happen. Having worked retail in the past I can tell when I line is worth waiting in or not. I go here between 1:45 and 2:15 and the wait isn't usually bad. The specials are a great value too if you don't feel like a burrito. read more

Trying to use money transfer counter/ customer service Very poor service Only one person able to do it Waited15 minutes with another customer until I got someone to help me read more

I tried the pick up and go delivery they have been offering and maybe because its new but it defeated the whole purpose of ordering online. When I got there I called the number posted and got no one. It just rang. I then called the 800 number provided through email. The support person suggested I go into safeway and talk to customer service. I had no choice put to walk in even though the advertisement said just pull up and we will bring your groceries to you! Once inside it took another fifteen minutes to get someone to come up the the counter to help me. The billing is crazy because the prices changed over night from when I ordered. The paper that list your items was not very clear to read either. I probably wont try this again. Oh yeah my fruit was so soft and mushy my fingers went through my expensive organic pears. read more

Worst place to shop during social distance shopping. The customers at this store think that their masks are vaccines. Complete and total disregard for six feet apart precaution, as well as one way markers on the aisle floors. read more

This is a large Safeway with as much if not more goods that you would expect at a typical Safeway. The meat section is always full of the freshest meats from fish to land animals, and the bread and milk always have the freshest products. The produce section is full of plenty options both organic and non-organic, and there are also plenty of health and beauty products abound in the shop. The location is in a busy area right off of El Camino but it is a convenient location. read more

I'm disappointed to the asian food area. We went there last saturday, june 9. The del monte spaghetti sauce is expired! Not just by days but for months. So when we are purchasing the product, i noticed The expiry date was February 2018 so we tried to exchanged it but unfortunately found out all the sauce were expired. Some even dated january 2018. It is really disappointing and we didn't even get an apology. We love safeway because we shop here, but when we craved for asian food and went here, this happened. i don't know but my trust really went down. read more

Ewww, gross! I bought some sushi from their deli counter. When I got home I saw that there was a light blue pill sitting on top of the wasabi. No, you didn't misread that. A pill. I looked it up online, it was an OTC painkiller, nothing prescription, but still... Sitting tucked in to my wasabi. How could that have happened? I called the store and they offered to refund the price if I drove back to the store. Gee, thanks. Never going to buy any food the employees in this store have touched again. Pre-packaged stuff should be fine. read more

Today was my first and probably last visit to this Safeway. It happens to be the store that provides delivery service to my home. You see, I work all week and we have my mother, a 92 year old Alzheimer's patient living in our home. My daughter, age 25, takes care of her grandmother full time and she suffers from fibromyalgia. We utilize the shopping delivery service out of necessity. It frees up what little time I have left during the week to do other things. I had some items that needed to be returned. I made the mistake of going into the store without the credit card used for the Safeway.com purchase. I hadn't thought about it when I left the house. In 2011, most stores don't need your card to find your purchase transactions. I was barely greeted by a young man who never cracked a smile or offered anything to indicate that my interaction with him would be pleasant. When I explained what I needed to do, his response started with "I can't.' After expressing my discontent, he went off to talk to someone behind the locked door. When he returned, the response was the same. I am now incensed. He calls for backup. The assistant manager of the store came up and as he approached the service counter, I indicated that "I can't" would not be an acceptable response. He, however, confirmed that they can't do anything without the credit card. Is this store policy or Safeway (corporate) policy. He indicated that it is company policy. For how long, I ask? Over a year... How odd, I am thinking to myself. I regularly place orders on Safeway.com and the store that once served us (right down the street on El Camino) gave me refunds in the past--in fact, within the past two months. They offered me multiple options for refund by credit card, gift card, or cash back. Usually, all I need to do is replace damaged or unwanted substitutions, and today, I would have appreciated the option of being able to shop later with a gift card. The assistant manager said if the Safeway/com person were there, they could take care of it easily. He did replace the two packages of fruit cups that were damaged in transit. I had two packaged meats that he said I could shop for and replace at equivalent value, but I was under a time constraint. I truly didn't have time for that today. Shopping for meat is time-consuming and I had other things on my list to accomplish with limited time available before Mom's sitter had to leave. It would have been so simple to issue a gift card since the money would go right back into a Safeway purchase eventually. What is the difference? What I've learned is that the Safeway.com rep has special hours. I was in the store just before noon on a Sunday and no one could easily resolve my issues. You can't just drop in to return something from a .com purchase. It doesn't matter that they are using this particular Safeway's inventory or building structure to operate their elite business. The assistant manager of this store clearly has no freedom to make decisions that are in the best interest of the customer and has zero customer service capabilities. I felt defeated and left the store with two packages of meat priced at just over $20 that I would never use. read more