I want to give a shout out to their lemonade. It's our go-to in the area, Scottsdale rd and Thomas. The price is right. Staff is always nice and friendly, and we have been going here since it opened. Food is good but the lemonade read more

Higher prices and small portions. This place has always been a staple for a good a salad or wrap. The greed has settled in! Avoid moving forward! read more

Placed order online. Very easy. Tried the new hummus and pita chips. I pulled right in they were not busy. The order was ready service was ok. I checked my bag and I was missing the extra pita chips i paid for. Had to get her attention and asked about the extra she had no idea what I was talking about. I explained I paid for a extra side of chips. She had to look up order and gave them to me. Was not very friendly and I had to ask for napkins and silverware. The humus was ok nothing special. Pita chips were stale. Not sure if id buy agaun read more

Salad and Go - Puts chips and new humus - Salad Near Me - Scottsdale, Arizona

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I come through this location occasionally after yoga for their super refreshing drinks, but today I was feeling a chicken ceasar wrap. This location has a large parking lot and drive thru line, and a walk up window. It's usually nice and clean. I ordered at the drive thru, but I usually use the mobile app, which is super easy and convenient to use. The people working were nice and very fast. My wrap was delicious and hit the spot, plus I had leftovers for the next day! Definitely recommend this location read more

Salad and Go - Chicken Caesar Salad Wrap - Salad Near Me - Scottsdale, Arizona

Ordered a bbq chicken wrap and it was filled with lettuce, avocado and beans with a few tortilla strips + dressing. That's it. Not 1 piece of chicken. If youre out of chicken, let me know and I'd be happy to get the tofu. read more

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I was treated to an Arcadia salad from Salad and Go. The chicken was dry and still had the skin on. I couldn't figure out what the ingredients were until I googled the menu. About 4 pieces of apple, Some raisins, The lettuce mix is the same one that I buy at Costco in a huge box. Not a fan. read more

The drive through worker is so rude. No greeting. Just commands you to answer immediately. And then shouts your total. Absolutely terrible customer service compared to other Salad N Go's. So rude. read more

Over the last few months this location has gone down hill. From incorrect orders to completely missing items. To top it off they keep claiming they are "short staffed" and adjusting their hours. Two weeks ago they were closing at 8, last week 7 and today when I went by it was the employee told me at 6:20 they were not taking any orders as they were closing. They just need to fold this location and let a capable company utilize the space read more

I tried to be patient a number of times... Everytime i place a order for pickup It's always late,a different time,or the wrong order I will never go to this location ever again ... Many employees are brain dead here... read more

So terrible drove all the way over here. I arrived at 8:45pm. They are supposed to close at nine. They closed at 8:45pm. A female worker said they are closed. When I walked up four other people showed up as well. I informed him that they had already closed. They were not happy as well. I would have chose a negative star Whatever happened to Customer service and when an establishment post hours they should be open for those hours. If you're going to close at 8:45 say you close at 8:45pm. read more

I've been here a few times and generally feel it's average, which is what I would expect for a quick salad. I've never had any issues overall but have noticed them running out of some ingredients in the past. I wanted to write a review today specifically for the one worker who provided excellent customer service and just made my day. She was very sweet and generous with a smile on her face, I didn't catch her name but she did leave an impression. A simple gesture can mean so much, I appreciated it. While a lot of reviews mention bad service, I can at least say I had good service. read more

Had a issue with a pickup order. They didn't have anything ready when I got here. This is the slowest salad and go I've been to since they took over - amazing salads and burritos!!! Thanks - they should treat delivery drivers like customers since we do take food to paying people. The money goes somewhere and it's not to me. read more

20 minutes past the time that their online ordering platform said that my order would be ready, and I'm just now receiving it. Several other people waiting. I will avoid this location in the future, and stick with the locations that can provide the order when they say it will be ready. read more

Fast service and good consistent salads. Next time will order more- extra chicken in my harvest salad. Drive thru is a great idea!

Waited 10 min outside ringing the bell they could see me but didn't help, person with the face covered in piercings was not friendly

This is such a terrible location. I haven't been here in a while because of the service, but I recently went back and the employee was extremely rude and gave me attitude for no reason. As someone who has worked in customer service my whole life, I understand that people have bad days--but when a customer is being kind, it's unacceptable to respond with rudeness. I also specifically asked if the frozen drink was actually frozen or runny, and they assured me it was frozen. However, as soon as I received it, it was completely liquid. read more

Ok. I have very mixed feelings right now. I ordered a salad without protein. The person repeated it back to me, not only at the speaker box but at the window as well. There was a split second where he held the receipt in his hand, and I didn't ask for it. Within minutes, I get home, open it up, and it's a chicken salad. See, I prefer veggies. So, I was at no detriment to consume what I was clear I didn't want. As I mentioned, it was repeated back to me more than once. This is one I can't let up on. For some, it could be a number of other reasons and I hear the argument that "people with restrictions should just eat at home if it's a big deal" BUT food, falls into the service industry and therefore it seems thriving when flexibility and communication are present. Anyway, to me, adding chicken when one requested neither chicken nor tofu, is a no-no. read more

My office has ordered twice...and they are zero-for-two for me. What do you do with the Romain leaves? Because I got half a bowl of just the white spines...which are hard and gross to crunch thru in the half romaine/lettuce mix. I also ordered Regular Ranch dressing and paid for a second dressing in BBQ ranch so I could try it to see if I like it. Well I got two BBQ and no actual ranch and discovered that I REALLY DO Not like the overly-sweet, pickle-flavored BBQ. So not I have a Romaine Core salad with no dressing. The Bacon...which I also paid extra for is either so rubbery I cant chew thru or the outer rind of something that is inedible too. The only positives are that the Egg is perfectly cooked and the Croutons are not hard as rocks...but spitting out nasty rubber bacon on every un-dressed bite has not made this a pleasant experience. Next time the boss says she's buying from Salad and Go, I will pass...bluuuck. The containers are nice, tho for bringing my own salad from home. read more

Salad and Go - Just Romaine Core - Salad Near Me - Scottsdale, Arizona

I have been coming to this location once per week for 5 years now. I have noticed a negative change in the customer service and food quality at this location for a few months now and it seems to be getting worse and worse. So bad that I won't be back. The drive thru line is SO slow. Last time we were there we waited at least 15 minutes in the drive thru line. The employees are nice but have no sense of urgency. Then we get our food and something is always wrong or missing. For example, missing tortillas, missing double protein, wrap instead of salad, etc. The salads just don't hit like they used to. So bummed! Also, they like to close the drive through early lately which I have experienced a couple times, and had to get food somewhere else. I need to find a new healthy to go option... read more

I live at Thomas and Scottsdale. I have family and friends come into town often and multiple times with multiple guests, I've come to this location and they don't have all of the ingredients. I used to go here for their deals, but it's become laughable and almost expected that they won't have all of the ingredients for the meal you want. The customer service is great, but that's where it ends. read more

I've come to this location many times and it's been good, which is why the 3 rating instead of a 1, which is what I'd give today's service and food. Very long wait time with only a few cars. BBQ chicken salad had 2 pieces of chicken and maybe 3 croutons. The cheese quesadillas were basically grilled tortillas because there was almost no cheese to be found. So I basically paid $12.65 for a bowl of lettuce and 2 flour tortillas. I may give it one more chance but if today repeats itself, my recommendation will be a no for this location. read more

I've reviewed this place before. Last time, I was told I was too harsh. Today, I have had the last straw. I order, yet again, my usual salad 15 minutes earlier than I anticipated picking up, and I look at the food now to make sure it's right. All looks well- WRONG. The employees tend to cover some toppings with the dressing, so you can't even see if it's 100% right. I have the wrong lettuce and then bell peppers added in here. I DID NOT ASK FOR THIS. Either employees need to learn their ingredients, or stop making salad. 2 stars though because the woman who gave me my salad was very polite. Stupid salad and go. read more

Salad and Go - My actual order - Salad Near Me - Scottsdale, Arizona

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Slow mentally and physically, allll the employees! Worst customer service, inconsistent with quality of food, etc etc. Waited 48 mins in the drive not kidding for a mobile order I placed an hour prior. Got to the window and they were throwing lettuce around laughing with zero care or sense of urgency. Forgot my tomato's on top of this, and my salad was barely filled all the way. As someone who works in customer service, specifically with fast food, it amazes me how a location could get like this. I never leave reviews, but after coming here about three times and having an awful experience, all three, it felt necessary. The staff is not only disrespectful and slow, but they are unsanitary, throwing food around without gloves to mind you, and the quality of the food is worse than any other solid and go I've ever visited. read more

Original owners sold this local-AZ-chain back in 2021. Whoever owns it now is a cheapskate, cut protein portions significantly, flavors downhill, and crazy inflation on prices. Used to be a great spot: $5 salads that would be difficult to eat in one sitting with a flavorful balance of ingredients & $1 drinks. Now it's overpriced, soggy, and minimal portions with negative taste. Sad. But luckily for AZ peeps, we now have Angie's Prime Grille with the original owners making a comeback! Angies is a blessing. Salad and Go can go..... go back to evaluating why one would change anything about a successful biz and i hope to see it gone with Angie's rename. read more

Lunch time it's packed but line always goes fast. Everyone is always very welcoming and so far I have no had any complaints.

I order a buffalo chicken burrito this afternoon. Not only was the burrito wrap crispy & dry like potato chips, they didn't mix the insides up, they didn't wrap it at all (probably due to it being crunchy/hard) & there was little to no buffalo chicken. Highly disappointed. read more

Salad and Go has the best food at a great price, but somehow even with Online ordering, verifying orders, and everything - they get things wrong. The employees obviously hate working here and just provide terrible service to the customers. read more

They removed the Thai peanut dressing, and instead of respectfully telling me about it, they decided to be rude and make fun of me though the microphone as they forgot to turn it off. Sorry that it was my favorite dressing and I got sad about it no longer being available. read more

Walked up to the window only customer in walk up and order a chicken ceaser salad and frozen lemonade. 5 other customers all came orders and we're left waiting a guy who came from drive thru cause you guys messed up had his food before me. Train your staff better here to do use on the walk up window cause these customers don't have a nice car to wait in while they have their food being made very disappointed basically gave the company a donation of $9 cause I didn't get a refund of my food. Definitely won't be returning. Need someone from corporate to contact me read more

Salad and Go - The salad and go - Salad Near Me - Scottsdale, Arizona

I'm gonna chime in here, with the rest of the poor reviews I've read. Sadly, since the original owner sold this company, I've seen a gradual decline in quality, protein portion sizes, salad freshness ( never eat the tomatoes- they are soggy nasty and gross!) , increased prices, and poor customer service . It's essentially a hit or miss experience now. Today, your new employee at the S Scottsdale location, was too busy carrying on a long conversation with the gal in front me, to realize he forgot the fork and napkin in the bag. That's just really poor. This is a drive-through!! Every customer needs a fork! Some new employee coaching is highly recommended. Hate to say it, but the owner is a cheapskate. Has raised prices regularly since taking over in 2021. What used to be a quality low price and high value experience, has turned into a greedy overpriced experience with crappy customer service and not so fresh salads. It's a shame to see successful businesses change what was working- because they can. A wonderful salad and drink for under $10- hell, for under $8, is no longer. If it keeps up like this; be looking for other reasonably priced, healthy, and higher quality options. read more

Horrible customer service and I don't expect much at all!! 2:39 pm on a Saturday, I roll up, no greeting other than order when ready after asking for my name. I happily order and after each item she goes "what else" and when I get to the window I'm met with No smile no greeting just hands my me food (completely fine, we all have bad days) that's when I KINDLY reminded her about my Green drink and she gave me a straight attitude so I not so kindly told her to have a better day. My salad is disgusting and I order this multiple times a week in Gilbert. I will never return to this location! read more

They are busy on the weekday morning but not so busy for the weekend lunch. The line sometime seems long but the service is fast. I love their Thai salad dressing and overall love chicken bbq ranch salad. The egg, bacon, cheese breakfast burrito is also tasty. read more

Salad and Go - Jalapeno Ranch Salad, and traditional Arnold Palmer - Salad Near Me - Scottsdale, Arizona

This location has inconsistent customer service. I cannot say they are great, but it's clear they prioritize speed over quality. They rush customers in and out without paying attention to the food. When I visited, I ordered a Cobb salad with chicken, along with a cold brew made with hazelnut and oat milk. The first time, my salad was unpresentable, seemingly thrown together in haste. The coffee was watered down, lacking any flavor of coffee, hazelnut, or oat milk. It was disgusting. I returned to Salad and Go and spoke to an employee at the window. I explained that my salad looked thrown together and my coffee was watered down. I asked if I could get a replacement or a refund. The employee was courteous and provided a new salad and coffee. However, the second coffee was still watered down with no flavor, and the salad was only marginally better. My bacon was burnt, the eggs were undercooked, the tomatoes were hard as if frozen, and the salad was soggy. Along with that, the grilled chicken ruined the salad. I have not returned to this location and consider the experience a waste of $11.44. I am not someone who likes to complain, but this pattern indicates a need for better training and customer service--greetings and smiles, especially during the holiday season--and more attention to food presentation and proper cooking. I dislike leaving negative reviews, but when my food is poorly prepared or the staff shows a lack of effort, I am compelled to voice my concerns. I hope this review reaches management, supervisors, or Salad and Go headquarters to address these issues. read more

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This place had a long line. Now I know why. The salads are fantastic. We ordered the bbq ranch salad and autumn salad. The prices are great and the salad was fresh. They do not have seating but it's more about the convenience. read more

salad and go, more like salad and poor. I waited 20 minutes in the line with 6 cars, will not be back.

I loveeeee Salad and Go and I bet you will, too! Since my last visit at a different location, I was pleasantly surprised to see they updated their salad packaging to make it easier to shake. The instructions that are now on the lid are also cute - pour it on, shake it up, eat it all! $5.74 for salads and wraps, $1 drinks, and $2.99 for breakfast burritos make eating healthy budget friendly! My go-to is the Cobb salad with chicken and blue cheese dressing. While I was ordering ahead online I also noticed there are SO many customization options such as adding 2x the protein and taking out or adding in toppings. Perfect for picky eaters and those with dietary restrictions. Of course, I can't turn down a dollar drink, so I got the Arnold Palmer Cucumber Mint tea. I love that their salads are BIG and so are the drinks. My salad and drink were delicious and refreshing. Pro-tip: If you're in a hurry, order ahead online or on the Salad and Go app! Super convenient and easy. Then you just pull into the Salad and Go parking lot, walk up to the pick-up window, ring the bell for service, tell the staff member your your name and they'll hand you your order. Also- you can order ahead up to a week in advance! read more

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Every time I order online from this location, my order is not ready until 30 mins after the app says it will be. I get there 5 minutes after it says it will be ready, but I end up standing out front for 15 mins minimum. It sucks because this is the most convenient Salad and Go for me, but if I need to be anywhere, I need to allow for 30 extra mins instead of 5 or so. read more

Interesting concept of salad fast food establishment with no dine-in option. Great selection of salads, as well as ability to make your own salad. Friendly staff. The only downside is that if you are on the road line I was, well you gotta eat it on the road which is def. messier than eating burger and fries. A patio table would be a nice addition.... read more

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I generally love my salads from here, as well as the cold brew. But the service is slacking a bit with having orders ready on time. I always give an extra 15 mins when ordering ahead. And why have the black beans been undercooked the last 6 months? :( I've scaled my visits way back on account of the beans being undercooked. read more

I asked for a traditional burrito with no bacon because I am Muslim and it is against my religion to eat pork. They put bacon inside my burrito... never coming back here again, good job loosing a future customer. read more