Way over priced. Appetizers very small for the price. Service was good but slow Very nice atmosphere read more

Great food and great ambiance. Pizza can get backed up so I recommend ordering as soon as possible! read more

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We have been hearing about this place for years and finally made the trip. The pizza did not disappoint, probably the best I've ever had!

I never write reviews but I really felt the need to inform people how bad this place is. I made a reservation for my family and I (2 adults and 2 small children) and we were seated 25 minutes after our reservation time (which is not a huge deal but it added to our horrible experience). When we sat down at our table, we waited for about 10 minutes before our server approached us. At this time, she informed us that it would take one hour for a pizza and wanted to make sure we were aware. It would've been nice to know this prior to sitting down because we would've left as we had every intention of ordering a pizza (obviously). Given that we had two, very hungry small children with us, we decided to stay and order other items off the menu. We ordered two salads and fried mozzarella for an appetizer and then pasta dishes for our meals. About 25 minutes after ordering, a server brought out the food we ordered, ALL at once, expect for mine. The server informed me that mine would be out shortly after. After about ten minutes of not receiving my meal, I informed the server that I no longer wanted it and to please take it off the bill. She stated "ok, sure", with no apology for their mistake. Shortly after, the server brought out my meal in a to -go box and handed it to me. I then asked for the bill. Ten minutes later, we finally received our bill only to find out that they over charged us by adding three additional items onto our bill that we never ordered. We brought it to our servers attention and she informed us that she would remove the three items from the bill (again, no apology). Note: they also charged me for my meal that 1. came out fifteen minutes late and 2. I no longer wanted. The least they could've done was take that off the bill, but I didn't complain and I just paid for it. I would like to note that it was not that busy and they appeared to have plenty of staff! My husband, who NEVER complains, said that the Caesar salad was terrible- the dressing was just oil and the croutons were rock solid. Further, the Chicken Parm($24.50 - which is absurd for a single piece of chicken) does not come with pasta, which was an extra charge. I would love to include a review about my meal but unfortunately I haven't eaten it yet. I was really looking forward to coming here and it was such a disappointment. I do NOT recommend in least bit. read more

Very busy and new I believe they still have a lot of kinks. They have to work out all & all nice Location the manager is wonderful very courteous ... we had made a reservation but when we got there, we had to wait for more than a half hour and then we waited for food. Really long time we ordered grilled chicken Caesar it came out with no chicken. We ordered two pizzas. one came out second one came out 20 minutes later. By this time my granddaughter was getting upset you know how 12-year-old could be and she would have no more of this 3+ hours for pizza.LOL.. So one of the ladies stepped in and took over our table and the manager said our pizzas are on the house .... Not really sure why our original server got upset, but I would imagine it was something to do with the kitchen. Did not see him after that. Maybe or standards are a little bit high, but Regina extremely hard to beat ... North End location ... Argentina, Cowboys, Boston mass........ read more

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I was disappointed. I ordered a large pizze with half pepperon on one sidei and half mushroon on other side. I found that a pizza was overcooked with black charred. Pepperoni had a snall size. Mushroon was not plentiful enough. Look at these photos below. I will retuen to my favorite resturant, Cals, in Reading, MA. read more

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Any place that's cozy is good in my book...plus the food is amazing and the waitstaff are wonderful!

I had a wonderful experience both times I've been here. The food was great, great service. I had a bereavement lunch here and they were so accommodating. Everyone enjoyed the food. Thank you read more

Unfortunately they still can't figure out the oven. We sat at the bar. Several pizzas had to be re fired because they came out too charred. The result was pizzas came out undercooked and floppy. Re training is necessary at this location. read more

Excellent! Did not disappoint! Perfect balance of chewy and crisp. Just the smell alone is so soothing ... The tomato sauce cannot be beat. I loved the slivers of basil we got on ours too. read more

Service has gotten abysmal since our first visit - despite reservations, we had to wait more than 15 minutes and staff isn't considerate with families... read more

The service is poor- not the servers fault. They need to hire more staff. Also, there seems to be something wrong with the way they plan orders- we waited an hour for our pizza on a workday afternoon. Server said it was an issue with pick up orders taking up all of the oven time. Doesn't seem like a good way to do business. Seems like they need better management. read more

My wife and I tried this place for the first time on a Friday night Dec 13th. We loved the atmosphere including the bar and dj. We sat at the bar and ordered a small cheese pizza which was very good. The problem we ran into was the fact it took 45 min for us to get the pizza. Our order was obviously forgotten but it took us asking the bartender after 30 min how long a small pizza takes for anyone to check on our order which then took another 15 min to get the food. There was no apology on how long it took and we left the place saying we will never come back. Not sure if we sat at a table we would have got better service but there are alot of other options in that area so I hope this review prompts improvements in the service area. read more

We had a 6:15pm reservation on a Tuesday night. After waiting for a few minutes for a table to be cleared off we were brought to a high top booth by the bar. We sat and were greeted pretty promptly. Ordered beverages, the chopped salad, and the meatballs. They all came out pretty quickly and we ordered a large mozz and tomato pie with half pepperoni. We enjoyed the meatballs and both loved the salad. Someone came by with a tray jack for the pizza and then we go on to wait over an hour for our pizza. We saw tables turn over, a 3 top sat 40 minutes after us receive, eat, package leftovers and leave. I watched 20+ pies come out and get served throughout the dining rooms to guests who arrived after us. Our server did not come back to our table until almost 50 minutes had passed by. We were right by an ordering station and the bar where servers picked up drinks, so we were actively being ignored. When they did come back they said they mentioned that our pizza should be out soon. We asked if it was typical to wait almost an hour for a pizza and they said yes. I countered that I had seen so many pies come out especially to the table that arrived 40 minutes after us and they just sort of shrugged. 15 minutes later our pizza came out and frankly it wasn't even scalding hot, as you'd imagine from their wood fire pizza oven. The server let us know they had the meatballs taken off the bill. A nice gesture but frankly it's not about the price. We ate our pizza and they brought our check and let us know they also took a couple of beers off the tab as well. If a manager has to comp food off a check they should be going to that table to check in/investigate/ or apologize. We saw the manager come by, talk to our server, look directly at us and then they walked away. It was disappointing and after having spent 18+ years in the food service industry in addition to my food service & culinary degree this was appalling. If it's still here in 6 months - a year, we may give it another chance. It's a shame since we live so close and the pizza and salad were pretty good. Just can't justify that kind of service. read more

It feels like they are still working through some growing pains with logistics and efficient seating/serving, but overall not a bad spot. read more

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Pizza was amazing! The sauce on the ziti was home made greatness. Chicken parm was a bit expensive, nothing with it, no salad or pasta that was a letdown, but the only let down. There was a wait early on a Sat night, would recommend reservations. read more

I continue to love Sally's pizza. I am a fan of the New Haven style. It is much easier to eat here compared to when it first opened. Prior needed reservations, but we walked in the other day and got a seat without issues. Will definitely be back! read more

All the pizza crusts were burnt We did order three different kinds of pizza and service is really slow. They are usually backed up with orders We got our three pizza orders after three hours read more

Love the crispness of the pizza but kind of flavorless, still not bad but it's not as good as Santarpios also stayed about an hr after the meal for cold coffee and dirty dishes that were still on the table when we left! Lousy service. read more

Terrible pizza, even worse service. After the appetizer we didn't see our waitress for over an hour. Wanted another round so asked another waitress because ours was no where in sight. That waitress also forgot, 0/10 read more

I waited months to try Sally's Apizza in Woburn. We were unable to place an order due to the high demand. Three months after their opening we were able to get through and place an order. The place itself is nice and was pretty busy. I ordered a pizza for takeout. It cost 40% more than what I usually pay for a good pizza, but we wanted to try it out. The price wasn't my main issue, it was the pizza itself. This was close to being the worst pizza I have ever had and that includes frozen pizza from a grocery store. In my life, I do not remember throwing out pizza but we made an exception. The pizza was completely burnt. Not well done, pure black. The pieces I tried were so heavily salted I could not taste the pizza itself. I guess this is a type of pizza you either love or hate. read more

Pizza is overrated ! But appetizers was tasty and the staff were very nice and obliging ,

let's start with the good. The service was outstanding. The salad was good, nothing too out of the ordinary. Now, for the pizza. SO DISAPPOINTED! The sauce was SO bland. No flavor at all. We got 1/2 cheese-1/2 pepperoni As long as you got a bite with the pepperoni, it was ok just with the cheese, the flavor was nonexistent. After hearing so many great things about Sally's this was a MAJOR let down! Just as a side note, the table next to us, who were seated 30 minutes before us. were still waiting for their pizza as we left. They were also a bit upset. So, if this is a place that's on your bucket list, I think for the price, I'd steer clear. read more

Came on a Tuesday at 1130 and as we came in - one customer ahead of us who ordered 16 pizzas to go and the trainee just stood there and ignored us - how difficult is it to greet someone - you are a grown man. We finally were seated and placed our order of 2 pizzas and Brussels sprouts. Waited over 30 mins for the pizzas - and when they were delivered we asked about the Brussels sprout appetizer and were told they aren't ready and they bring things out as ready. Would love to have known that at time of ordering b/c the point of the appetizer is to get it before the meal. They came out just as we were finishing up the pizza. The food was great but the entire process was not amazing and when you are paying $60 for the few items we ordered - and to and should be great. I recommend take out. read more

Took forever to get our pizza and ended spending two hours there (for a low populated lunch), slow service. This is our second time going with similar experiences. read more

Great pizza and apps! Very good service .... The place was packed and they had Kids selections off menu for our Granddaughter

went to sally's for the first time today! the restaurant is bright and spacious and the waitstaff did a very nice job! the four of us ordered 3 medium pizzas and a chopped salad! chopped salad-excellent we ordered a pepperoni- excellent calabrase stinger pizza- excellent italian sausage/ roasted red pepper- underwhelming overall- the experience was very good! sally's apizza as well as frank pepe's in woburn are the gold standard for pizza along with angelo's in stoneham! all three are exceptional quality and would highly recommend all three! read more

I had a really bad experience here. Let me explain, I just wanted a quick lunch/snack so a small pizza would be nice. Well, we ordered & the waiter said that the pizza was in the oven. After more than half an hour, no pizza, and no one checked on us. We found that they gave the order to a table behind us. Once they realized the mistake the manager said, sorry. We only ordered a simple pizza and they can't get it right. No compensation or explanation for waiting more than an hour for no service or food. What bothers me the most was table that got the wrong order ate the pizza even when it wasn't the they ordered. No service , no food & left hungrier than we came in. read more

BURNT AND OVERPRICED! $35 for a large pizza that tasted like charcoal. The WORST Pizza I have ever eaten(tried to eat). Huge disappointment! Pizza was burnt to a crisp! Gross!Gross!Gross! Do not waste your money- not worth the hype or money. read more

Terrible service Takeout order 35 min late Pizza nearly inedible as it was so burnt. Shockingly the Aroncini was still crispy - and really good Terrible service Expeditor gave my pizza to someone else Then they forgot and put that other persons name on the box on the shelf. read more

I wanted to try Sally's Apizza because of the hype. Disclaimer I was raised on pizza Regina in the north end... I ordered a small mozzarella tomato and basil and I small winter special eggplant. First taste was the tomato basil-mozzarella pizza .. I thought the extra thin crispy crust was good but I thought the blackened chard crust was a mistake ... it Isn't the pizza is extra heavy on the oregano and red pepper flakes...but after eating a slice or two the aftertaste was pretty good! Strange but ok I then tried the eggplant winter special... I could not eat it! The salt was inedible, the salt literally burnt the roof of my mouth. I paid 37.00 for two small pizzas one which I will try to return tomorrow. Yuck.. so many better options close to home. If this is what NJ has for the best pizza. Than NJ has no taste buds read more

I went last night and had an awesome experience. As a CT native and a huge fan of the original, I was planning on being let down, just like with the Pepe's that are up here. We were promptly seated for our reservation. The drinks were good. The pizza was fantastic and while not 100% there, it was pretty damn close. To those talking about it being empty, I'm assuming they are pacing themselves to dial in the service and not overwhelming the kitchen or staff since our service was excellent. read more

We initially tried Sally's when it first opened up and despite the long wait for pizza and really underwhelming service the food was very good...we just returned months later for lunch and I'm sad to say the service is actually worse. We were seated and ordered right away. The waiter told us multiple items we asked for were sold out so we picked differently and then after waiting 30 minutes for appetizers he came back to tell us those were also sold out. No explanation why 75 percent of the appetizers were sold out as well as salads. At that point they hadn't even started cooking our pizzas. Truly bizarre and no matter how good the pizza is nobody wants to deal with that type of service. Just order a pie to go. read more

Ordered 2 pies. Excellent bacon/mozzarella and a traditional mozzarella pizza-good service Glad to have New Haven style pizza close by read more

popped in for a pie at lunch last week, and just like the New Haven original - it was pretty amazing. We got a 1/2 pepperoni (it's sliced thick) which was a great addition to an already delicious base pizza. Yes the Woburn store is new, glossy, and all that. The pizza is authentic and a treat. The bartender was a great ambassador and service was on point. read more

The only thing good about this place was the service for us anyway. The food was awful and grossly overpriced! Completely tasteless pizza. And to add to this review, the table of 4 next to us who had been seated 30 minutes before us(according to them), had not been served their pizza by the time we left, which was over an hour. All they got was excuses. If thus place is on your bucket list, DO NOT GO here!. Way too many better places for half the cost read more

This is the best pizza in the world. I was waiting for the day for the prideful North Shore people to complain on Yelp the first chance they got. These are people that actually think Santarpios and Regina is good pizza. There is nothing in comparison to New Haven pizza. And don't listen to the "burnt" pizza critics. It's called Char. It's what New Haven style pizza is. I can't believe people are complaining about long waits on a brand new store with a national brand name in a heavily populated area. If you want want to step up in pizza class from regular "bar pizza" go to Sally's. read more

Reservation-A / Staff-A / Food-A / time between giving order and getting 2 pizzas = 45 minutes - F Why? " We're a little backed up". At noon? 30 minutes after Sally's opened? With the seating 30% full? Something is wrong here in the management operations. This ruined a really good food experience. read more

Pizza always burnt. I've been here several times and the pizzas are always burnt. Wings are good, ravioli are good, great motarella sticks. Chicken parm is good. No kids menu which is difficult. So expensive. read more

I am very glad to see this place finally open. My kids have been wanting to try it. let me tell you it was worth the wait. Everything has been delicious and we love going every week since it's opened and trying a new pie. read more