Really bad if you're a new customer. Requested an appt, was rejected 7 days later because he said…read morethe consultation shouldn't be same day as cut. That's fine, I requested to keep the consultation without the cut and he ghosted me. If he had rejected the appt up front I could have just rescheduled a consultation without the cut, but he waited a week and canceled everything including the consultation. Just killed a week for me because he doesn't seem to care. Don't waste your time.

I've been living near Brisbane ever since I was born and just found out about Juan's salon when I…read morewas picking up food from the restaurant next door. I decided to give his salon a try as my previous hairdresser retired, and I can say now that Juan has earned himself a new customer. The salon is cozy and Juan was very welcoming. I showed him a picture of the haircut I wanted and he delivered! I have never looked so fabulous! The man is literally a magician and the price was reasonable too! I highly recommend stopping by Star City Salon if you are in need of a new hairdo!

Highly recommend Sandra, fit me in her busy schedule and cut my hair to my satisfaction!read more

I've been going here for as long as I can remember. My cousins go here, my aunts and uncles, mom,…read moresister, our whole family comes to Tita Lennie's, and there's a reason why we have been. She's been cutting my hair since I was a little girl, and she never disappoints. Very amiable, attentive, and courteous. Today we talked about how she remembers my grandma as well, it's always comforting and nostalgic coming to get my hair done with her. And Will keep coming here until I can't anymore.

Douglas is very knowledgeable and kind. I showed him a photo of the cut I was looking for and he…read moreshowed how my hair specifically might look better with some modifications. It turned out very well.

Douglas is the best! I've seen him for hair cuts for nearly a decade. I have long, thick, curly…read morehair and I usually ask for a few inches off and layers. He is so diligent and meticulous with his work; it's really cool to watch someone who's excellent at their craft and especially cool when your hair is the result. I always walk out looking good and feeling good. On an aesthetic level his salon is cute and he plays nice music. He is a great conversationalist and despite my appointments taking a while (I have a lot of hair, we were together for 1H45M yesterday) conversation never runs stale and there's always things to talk about. He's the best I can't recommend anyone else further. Again, I've been a client for a decade!

Great hair cut. Joel is polite and skillful. I'll be back…read more I found hair force through Booksy, and booked based on rating and availability. It was also conveniently located very close to home for me. I got a low taper fade. Just showed a picture and Joel recreated the cut on me. It looks awesome and I feel so fresh now.

I've been here when it had a different shop name and barber/hait salon years ago, but I am glad…read moreit's been revitalized! Dropped in during my lunch break, and Farz (the stylist/barber) was very skilled and focused. He understood easily without me explaining too much of what style I was hoping from the haircut. He seems to remember his clients by name as well since he greeted another customer by name that stopped my 10 min into my cut. Seemed like the braiding side of the shop was busy too, so something must be going right. Even being particular with my haircut style, I was perfectly satisfied with my cut and will be making this my go-to spot for haircuts from now on.

I have been seeing Joe for over a decade since his days at Star East Salon. He does my hair cut,…read morebang trims and Japanese hair straightening treatments. He knows hair and does it right. He keeps a log of your hair texture with chemicals used so he can be consistent and make changes if needed. He does not take new clients anymore since he's busy with his existing clients but I can not say enough great things about Joe! A man who is dedicated to the craft of hair. He loves what he does and it shows in his expertise.

Joe's been my stylist for over 20 plus years. From his days…read moreas owner of Star East Salon to his current one man show at Serramonte. Super knowledgeable & thoughtful. I can't live without my digital perms & coloring by Joe!

Lisa cuts my hair and she does great! When I first went here i just got a trim and it was perfect…read more The second time Lisa convinced me to cut all my dead ends off and I also got curtain bangs and I ABSOLUTELY LOVED how my hair looked when I cut the dead ends off! Lisa does a great job!

When I moved to the Bay Area and first started cutting my hair (yes, as a 21 year old) I soon…read morestarted getting my hair cut by Paul because my grandparents and aunt have all been going to him for years. He was more intimidating than some other people I went to see because instead of just giving me a basic haircut he tried to teach me about the process and is a very forward person. However, now that I've seen him a few times I am very happy with him. He really knows his stuff (40+ years of experience I believe) and doesn't push me to change my habits (i.e. use product). Paul is very friendly and has an excellent memory. He recognized me by my voice the third time I called and can tell me how my grandparents are doing if they visited recently. Bottom line, I'll keep seeing Paul for haircuts until I move out of state or he retires.

I highly recommend Ricardo at CMX Beauty! After seeing another stylist on Wednesday and not getting…read morethe results I was hoping for, I was searching for someone who could help before a wedding this weekend. I'm so glad I found Ricardo. He's incredibly talented and took the time to listen to my concerns, explain what was going on with my hair, and recommend a gloss to neutralize the warm tones. I couldn't be happier with the results. Ricardo and the owner, Clodoveu, made the entire experience so enjoyable. My husband even stopped by during my appointment, and we all ended up having a great conversation. They made us feel so welcome. Great people, great atmosphere, and exceptional service. I'll definitely be back!

Unprofessional before I even walk through the door TLDR:…read moreThey are more concerned with protecting themselves than the comfort of their customers. CMX offers free consultations on their website, which is not true. I sent them an email a couple weeks ago asking to book a consult and never heard back. When I called them last week, i was told by the gal who answered the phone that they do not have access to their email inbox, nor do they offer the free consult. This was the first indicator that these folks might not be very professional, but I gave them the benefit of the doubt. They do charge a 50.00 consult fee, but deduct it from the price of your service if/when you choose to do a service. So, I booked a 30 minute consult for cut and color with Clod with a second appointment booked for a week after, assuming the consult went well. She did also let me know that she would be sending me a new customer form to fill out and an invoice for the 50.00 consult. On the morning of my appointment, I read through the forms I was sent by the salon. The first form is essential a release of liability that states in part: "By receiving a color service at CMX Beauty, I understand and agree to the following: I understand that products such as dry shampoo, root sprays, temporary color, oils, or heavy styling products can create a barrier on the hair and may prevent the color from properly penetrating or fixing to the hair. I understand that this may affect the final result, including uneven color, lighter results, or reduced longevity. I understand that CMX Beauty is not responsible for color results affected by product buildup, previous color, box dye, or any prior chemical services. I understand that a 50% deposit is required to secure my appointment and is non-refundable if I cancel or reschedule within 24 hours. I understand that CMX Beauty does not offer free redos or guarantees on color services. I understand that any adjustments, corrections, or changes after my appointment will be considered a new service and will be charged at full price." This was the second indicator that this salon may not be the professional place that I was seeking. I have NEVER seen anything like this from a hair salon, let alone before even meeting the colorist who would be doing my hair for a consult. I also did try to pay the 50.00 invoice, but their online bill pay service was not working. I tried to call a few times, but no one answered and their voicemail asks you to send a text instead. I went to the salon's website hoping to find more information, and what I found was a review from the end of July from a customer who explained that she had her scalp burned when the same person that I had a consult with did her color, and she was a repeat customer. All of this frightened me, and I continued to call and text. I requested a call back, but instead, the person who replied said they could not call me because they were "in class at college." This was 30 minutes before my appointment. When I texted back all of these concerns, and said that if we could not have a conversation, I wanted to cancel the consult and cut and color appointments, they seemed to be concerned only about the 24-hr cancellation policy and resent me the invoice. So they had enough time to send me the invoice, but not to have a phone conversation with me. They said the that invoice was sent automatically, which I do not believe as it was sent within a minute of me saying that i wanted to cancel the appointment. There was no response for the next 40 minutes. Then, about 30 minutes after my appointment would have started, I got a lengthy text letting me know that they would be canceling my appointments because they felt it would be best "not to move forward with your (my) appointments." They also stressed that the liability form is required to "ensure expectations are clear for both our clients and the salon before any service is provided." Then the person continued, "at this point, we don't believe we are the right fit for you, so we will be canceling your appointment and will not be rescheduling." I'm sharing this review because this was my experience BEFORE I even walked into the salon. It can be tough to find someone you trust with your hair, and it should be a professional AND relaxing experience. This was the complete opposite, and I want to warn others who are considering giving these folks their business.

Jackie has been my hairstylist for 4 years now, and I 100% recommend…read more When I first met Jackie, I was very hesitant about cutting my hair due to previous poor experiences. After my first appointment, I was beyond pleased with the cut, style, and color. I've seen her regularly ever since. We experiment with different colors every time I go -- from highlights to blonde balayage to red. She's always receptive to my ideas and collaborates with me until I'm confident in my choices. My hair is the healthiest it's been in years, and I always look forward to my next appointment with Jackie.

Jackie is incredibly talented. I'd had trouble with stylists for the last few years, went to her,…read moreand she found the perfect style for me that looks great any length - magic! I am her fan, and until my hair stops growing, her devoted client.