The water heater in a rental unit went out and they were able to come out, diagnose, provide me…read moreoptions with tradeoffs, and complete the work for my selected option within the same day. The technician, Daniel I., was very knowledgeable and professional and they made sure the work was up to code so that it will pass inspection.

Excellent service. Tom explained everything that needed to be repaired or replaced on my broken…read morewater heater. I can honestly say that this is one of the very best companies that I've had work on my property. Fast and efficient. Excellent quality. Very highly recommended!

I highly recommend this service because they responded very quickly to my needs. I have used them…read moretwice, for two different plumbing needs. Once there was an issue with my water pump. The second time they came out to help fix a leak from under the kitchen sink, that flowed outside the house. The work was good and efficient. I am quite pleased that they are courteous and it's easy to set up a time for them to come out. Thanks again!

Jake was able to show up same day, show me what was going on with a drain Cabrera…read moreCamera & offer solutions at fair price. What now could you ask for? Highly recommend, will use again.

Promptly responded when I asked for a quote…read more Service was amazing. Hydrojetted my pipes and showed me video of before and after. Charged a fair rate and didn't try to upsell me. Highly recommend.

Gary is top-notch. I submitted my inquiry and he called right away to ask some questions to make…read moresure he had a good understanding of what was happening. I sent him a couple of videos of what seemed to be the problem and Gary gave me an assessment. This whole thing started because I had another plumbing company that had a lot of advertising and branding on their vans come out. That company said that I needed to spend like $25,000 for a liner replacement. Gary took a look at some of the videos and said that he could probably fix it and there might not even be an issue. Gary came out the next day, cleared the whole pipeline, and gave me advice for the next time. He only charged me way, way less than that $25,000. You should definitely hit up Gary if you're looking to get your problems fixed.

Scheduling.Great. Carlo's arrived within thirty minutes of my call…read more We didn't even have to pull out the refrigerator. We went to the base ment and found the water line to the refrigerator. We found it was off so he disconnected it to guarantee it wouldn't deliver water to the new refrigerator. All this took less than Thirty minutes. He was easy to talk to and was agile, friendly and direct. I highly recommend his company.

Carlos was great! Hit him up at 2AM because the pipe under our kitchen sink was leaking. He was up,…read moreand quoted a flat price for repair + parts. He came the next (well, same) day at 2PM. Fixed the problem (replaced the P-trap) in less than an hour. He also put on the shoe covers (unprompted) to keep our house clean. HIGHLY recommend.

We had several leaks in the gas pipes (which were over 100 years old) and so I called Charlie's…read more Jose was quick to respond and diagnosed the extent of the problem immediately. He offered a fair price to replace all of the old pipes and knocked it out in a day. I later found out that he enlisted the help of several other workers to make sure the problem was resolved as quickly as possible so the tenants could have hot water. I would definitely call Charlie's again!

Prompt and friendly service. Cesar was amazing and explained what was causing our service issue…read more Highly recommend their services.

Dan was able to come out for a quote the first day called. It was late afternoon. I liked him…read moreenough that I felt comfortable not bothering to getting a second quote. He and another began installing the water tank heater the first thing the next morning. Chatgpt had actually listed him as one of their top selections.

After getting opinions from three different plumbing companies without any real answers, I was…read moreincredibly relieved to find Patrick M. at Free Flo Rooter. Unlike the others, he didn't just shrug his shoulders or tell me the problem couldn't be solved. He took the time to investigate and was genuinely committed to figuring it out. Our first visit lasted about two hours, and what immediately stood out was that Patrick had a clear plan. He methodically worked through the problem, explained what he was doing, and gave me confidence that we were finally making progress. When the actual work began, he kept me informed every step of the way, explaining each new discovery and outlining the path forward. That level of communication and professionalism made the entire experience stress-free. Patrick's persistence, expertise, and willingness to tackle a difficult problem made all the difference. I can't recommend him highly enough. If you're looking for someone who truly cares about finding a solution instead of giving up when things get complicated, Patrick is the person to call.

Well communicated pricing , fair and honest. Timely response…read more Their communication preference is text message

Clearly this company does not need add'l rave reviews from me, someone who didn't even wind up…read moregetting work done with them. But I couldn't NOT leave a review because Natal was so wonderful. Long story short, I changed plans and am no longer getting a new water heater. But the friendly help and stellar communications from Natalia were appreciated and impressive. When I sent her a photo of the existing water heater and expressed concern about what the new, tankless water heater would look like, she sent AI (or photoshop) -generated images showing exactly what it would look like in my garage. When I shifted gears and said "Maybe we can put it outside, she addressed all of the logistical concerns, sent a tech out to go over the situation, then generated an elaborate quote that broke everything down beautifully. And then, of course, I used ChatGPT to troubleshoot what can go wrong with moving a water heater ten feet, while changing from tank to tankless and going from interior to exterior and it gave me about twenty concerns. Most of them seemed like AI nonsense but some of them were good points. Make sure your gas meter is X size, make sure your gas line is 3/4", many concerns about re-circulation situation... I'm sure the Natal and her techs new all of this and knew to determine some things on the day it was installed but Natal took every one of my concerns to heart, realized some were valid concerns that were not addressed on the first time a tech came out to quote the job so sent our another tech to take a closer look. And then I never did the job... Natal was as pleasant and sweet the last day as she was the first day. Just eager to gain my trust and do the job. Clearly, that has been most people's experience, too, as i look at these other reviews. Look, I don't get the impression that On Call Water Heaters shows up with three brand new vans all emblazoned with the name of the company in a full vehicle ad-wrap and the price she gave me reflected that... smaller outfit with less personnel that gives good pricing and good service with a good attitude. As usual, it's one or two people at a company that make it stick out and in this case it's all Natal.

Honest and friendly, I recommend Teddy's for water heater repair. I have an older water heater…read morewith a mechanical control and the pilot wouldn't stay lit. I was hoping to avoid an expensive replacement. Teddy responded promptly and Sam was at my house within the hour. Sam fixed the broken part (thermocouple) at a very reasonable price and had it done in about 20 minutes. Great value and good service!

My husband contacted them via Yelp to take a look at our water heater since it stopped working…read more It's a pretty old water heater and we had someone else come check it out over the weekend since Teddy and Sam were tied up. Immediately, that other company suggested that we replace the unit as soon as he looked at the water heater. No inspection, no looking around, no anything. A straight up sell. We decided to pass on them and waited for Teddy and Sam. Sam came through and troubleshooted the issue. He was able to fix the water heater. I love their quick and friendly service and they were really good at communicating via Yelp, text, phone and any other means. Honestly, I would recommend them to anyone. They are our go to Water Heater Installation/Repair company.