San Ramon Ace Hardware

Update: I was in the area and I needed to figure out a somewhat tricky repair. I was helped by an…read moreassociate, Dave, who was very friendly and helped me brainstorm some solutions. I ended up with a sound plan and the supplies to put it into action. The checkout process was smooth and fast. Overall, it was much better than my last experience.

I've visited this location twice in the past two days and had negative interactions both times with…read morean employee named Lily. She was unhelpful, dismissive, and displayed a poor attitude -- not only toward customers but also toward her coworkers. That kind of environment is noticeable and reflects poorly on the store. Customer service is what separates Ace Hardware from larger chains. If management wants to remain competitive, additional training and oversight may be necessary. I'm sharing this feedback in hopes that it leads to improvement.

Inside close to front door

Outside entrance

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Inside a little scrunched area to walk and browse

The Home Depot

2.6(409 reviews)

0.7 mi

Tried to find Corporate Email to recognize an employee, but no luck so I will post here hoping…read moresomeone at Corp sees this. I went to find a gasket for my new gas water heater for the inlet/outlet copper hoses that are sweated in place (not want to do that again). The copper hoses are fine, the washers after 15 years are worn and need replacing. I looked all over the store but could not find any these specific heat resistant gaskets for those tubes/pipes . Pete (District Manager no less) was there looking like a regular employee and asked me if I needed help as most of the Home Depot staff do with me. Pete was able to get the two (heat resistant) washers for me (since there are no replacement parts gaskets for this copper tubing to be found) in a matter of minutes. What a life saver Pete was and it was not until later did I find out he was the District Manager, just figured he was a regular Home Depot staff. It was not until I said I wanted to get him recognized for quickly finding a solution to my problem that he introduced himself with title. I was impressed and tremendously delighted at his kind, customer focused, efficient problem solving skills. On a previous visit the other day, two staff employees were unable to solve my gasket issue maybe because they do not have the authority to do what Pete did for me. Either way, I sure hope this message makes it to Corporate so Pete can be recognized for his excellent customer facing skills and attention! Thanks Pete!

Shout-out to these two amazing Home Depot employees who put out the fire! They acted quickly and…read morecalmly. Fire was out before the fire department came

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Grills, grills, grills!!!

Alamo Ace Hardware

4.3(167 reviews)

5.9 mi

Just can't say enough about the team at Alamo Ace Hardware. Craig, Keith, Bruce, Brennan, Michael,…read moreAl, Marty or Sharon....all so talented. Whether you are looking for simple home improvement items or you aren't quite sure what you need, they likely have it. The BBQ area, the kitchen and the inventory - just amazing. You could go anywhere for these things and some choose to go to the big box stores because the perception is that you will save money. While you may get some things for a little less, the value Ace and their staff provides is second to none. You just dont wait. Walk in and they help you - even if you aren't sure what you are doing. I could be in and out of Ace Alamo before someone even talks to me at Home Depot or Lowes. If you are on the fence, go there - will be well worth your while.

Celebrating Alamo Ace Hardware: from a long time customer…read more The magic of Alamo Ace Hardware starts with its remarkable longtime general manager, Keith Gilbert--part ringmaster, part retail genius--who's been running the show since the days of Yardbird. Thanks to Keith, this isn't just a hardware store...it's an experience. Walk through the doors during any holiday season and you're immediately greeted with festive, colorful, over-the-top displays that put a smile on your face. Then the real adventure begins--where else can you find Grandma-worthy homemade pies, Pokémon cards, a seriously swoon-worthy kitchen section, and every nut, bolt, and tool imaginable all under one roof? Alamo Ace has that rare, old-school, family-run feel--where people actually know what they're talking about and are genuinely happy to help you. It's the kind of place where you come in for a lightbulb and leave wondering how you lived without one of their Apple pies. Huge shout-out to the all-star team: Sharon in Electrical, Michael, Marty, Brennon, and Bill in Paint; Norm and Sue in Customer Service; Dennis, Al, and Bruce in Fasteners; Dianne and Kelly in Kitchen; Valerie in Garden; and Annie, Laurie, Joan, and Sharon at Checkout. And to anyone I missed--thank you. You all make this place what it is, a real neighborhood treasure! We are beyond lucky to have this gem in our neighborhood.

Cute tape measures

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Workbench True Value Hardware

4.1(39 reviews)

7.2 mi

It's a great local place to find what you need and don't need ! Try it out for yourselfread more

This True Value store is a nice little, local location for home improvement needs. I have stopped…read moreby a few times since moving into the area and have had the need to fix some things in the new place. Customer service is pretty nice and they will help you find whatever you need in the store. There is a great selection of nuts and bolts as well as outlet covers. You can probably guess what I was fixing around the house :) Parking is decent and they have remodeled the outside with a great paint job. If you are looking for home improvement needs within the neighborhood then you should check out this True Value location. They are helpful and have lots of items to help you on your DIY journey.

19640 Center Street, at Edwards Lane

Expired in 2018?!? We're in 2020. Maintain your stock.

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The Home Depot

2.5(402 reviews)

6.3 mi

We visited Home Depot to shop for window shades and curtains and were pleased with the variety of…read moreoptions available. One thing I appreciate about Home Depot is that they often have great online deals, which adds to the overall value. The main area for improvement is customer service. We had to approach several employees before finding someone who could assist us, which made the shopping experience less convenient. What really stands out about this location is the monthly kids' workshops. They provide a fun opportunity for families to spend time together while helping children learn new skills and build confidence through hands-on projects.

Big selection. Inaccurate prices…read more I enjoy wandering around and seeing the selection of plants in the nursery. Today to my surprise, I found a great deal on little totes. Of course, at the cash register. It turned out to not be such a big deal as they charged me 25% than the shelf price. They corrected it of course, but it is annoying that I have to be so vigilant.

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Dublin Ace Hardware

3.7(48 reviews)

5.2 mi

Just an awesome atmosphere at Dublin Ace. I've never been to a store where all the employees are so…read morenice, it seems like they all get along like one big family. I needed some paint and the employee Jill was nice enough to call someone to help me. I was already loving talking to Jill then I was helped by C.J. and he was awesome. He listened to me and got me exactly what I wanted. I couldn't believe how friendly and nice he was literally to everybody. I'm now under the impression that every store needs a C.J. It was truly an awesome fun experience. Thank you Dublin Ace

I come to this Ace hardware regularly because everyone who works here is incredibly helpful and…read morekind. The store is easy to navigate, and the prices are lower than the competition. I want to call out the employees for being remarkably friendly, but I want to comment in how great C.J is, and how he adds to the positive atmosphere of this specific Ace hardware.

Helpful hub kiosk

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Rockler Woodworking and Hardware

4.3(55 reviews)

12.8 mi

This is such a fantastic neighborhood wood and tool shop. The staff is incredibly friendly,…read moreknowledgeable, and genuinely helpful. They make you feel welcome the moment you walk in. They have a great selection of tools and supplies, and you can tell they really care about their craft and their customers. I'm especially excited to sign up for one of their classes soon!

I've only been in Rockler a couple of times I don't really do any woodworking. But yesterday the…read moreblade broke on my Skil saw and I had no idea how to replace it. So I called ahead of time and spoke to Chris and asked him if he could help me put the new blade on and he said absolutely so I dropped it off yesterday and picked it up today and not only did he replace my blade he spent time explaining to me how to replace it the next time. No charge just a nice person helping me out. Chris if you're reading this thank you so much you deserve this review.

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The Cabinet Center

4.0(62 reviews)

0.7 mi

We came here to get some inspiration for a kitchen remodel. The woman who greeted us showed us…read morewhere to look at some samples. As she was explaining the different cabinets to us, she made an incredibly rude comment about staying away from the last set of doors since they were the most expensive brand they offer and not for everybody. "They're not cost effective since everyone has their budget". She knew nothing about us or any idea of our budget to imply we couldn't afford her cabinets. We'll definitely not be returning.

We couldn't be more thrilled with our kitchen and the experience in working with Brad. He was…read moregenerous with his time and was reliable in returning calls (a rarity these days). Our questions were always answered in a timely and clear manner. He was very helpful with suggestions for counter colors and tile design which really helped me out a lot. And he was spot on! The counter color is absolutely perfect! The whole way through we felt a sense of confidence that we were going to get something high quality and that he would see the project through to completion, which he has. It was wonderful to work with someone who has a passion for what he does and who cares about his customers. He was an absolute pleasure to work with! Thank you!

Pleasanton Kitchen

Danville Kitchen

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Spice Rack

Benjamin Moore Creative Paint

3.1(27 reviews)

2.7 mi

I went in and wanted to get some paint samples. No one in the store and the salesperson was eating…read more She seemed irritated that I was there and wasn't friendly at all. It was quite akward and I made an excuse and left. A very odd experience. I am going to be painting the interior of my house next month and will definitely not be purchasing my paint here.

I have always bought our paint here. Love shopping Danville businesses and supporting small. But…read moretoday my experience here was appalling and offensive! The woman was rude, short and completely lacked customer service. She was put out with my questions and wasn't willing to "problem solve". As she walked away she said to the air " I don't know why I get so angry with this place and people". Her co worker asked what?? And she said oh I'm just talking to myself. I was at least 30 feet away and could hear her perfectly. There are other great Benjamin Moore retailers in Alamo and Dublin. I will be taking my business there! Do yourself a favor and avoid this place. Not the same owners and NOT the same business values

We offer Century Paint from Benjamin Moore!

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Alamo Ace Hardware - Dublin

3.7(19 reviews)

5.2 mi

You just can't beat ACE hardware. Stopped by for some screws and fasteners. Was greeted upon entry…read more I looked a little lost walking around and a worker in a cowboy hat came by and asked if I needed help. Took me to the right isle and showed me the exact product I needed. Ace just has such a good standard and good training practices. Its employees ALWAYS know what they're doing and seem to enjoy their job. Kudos to the dude in the cowboy hat. Sadly I didn't read his name tag.

Went in this morning for a very specific item. I was greeted by a very friendly employee at the…read moreregister who pointed me to the right aisle and told me she'd call someone over to help. Jay, the supervisor on duty, met me in the aisle and helped me troubleshoot my issue. He showed me a few different options and ultimately found me the perfect item for my project. Both employees were incredibly friendly and helpful. Love coming to this store!

Outlet adapters

Labored during Labor Day! Wasn't the plan!

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Different types of GFCI outlets, come in and get assistance

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1 review that is not currently recommended

The reviews below are not factored into the business's overall star rating.

Justin D.

4

117

3

2 months ago

Employees regularly sell air duster canisters to drug addicts that huff on them. They knowingly keep selling this junk to addicts. Disgusting behavior of this business. Tell druggies no. read more

San Ramon Ace Hardware - hardware - Updated July 2026

People who viewed San Ramon Ace Hardware also viewed

Alamo Ace Hardware - Dublin

3.7

(19 reviews)

You just can't beat ACE hardware. Stopped by for some screws and fasteners. Was greeted upon entry…read more I looked a little lost walking around and a worker in a cowboy hat came by and asked if I needed help. Took me to the right isle and showed me the exact product I needed. Ace just has such a good standard and good training practices. Its employees ALWAYS know what they're doing and seem to enjoy their job. Kudos to the dude in the cowboy hat. Sadly I didn't read his name tag.

Went in this morning for a very specific item. I was greeted by a very friendly employee at the…read moreregister who pointed me to the right aisle and told me she'd call someone over to help. Jay, the supervisor on duty, met me in the aisle and helped me troubleshoot my issue. He showed me a few different options and ultimately found me the perfect item for my project. Both employees were incredibly friendly and helpful. Love coming to this store!

Workbench Main St

4.0

(31 reviews)

Nice local business for hardware needs and more. The staff are so friendly and helpful and you can…read moreshop in a smaller store rather than the huge chain wheelhouses. I've stopped by for some small household items and fixing things at home. They have a cute store cat that helps catch the mice that try to eat the pet food. Someone took the cat and she was gone for a week before being found. This is a good small business to support

Excellent service and personnel ! Old fashioned service with a great staff ! I would recommend them…read moreto anyone needing hardware services and supplies.

Sherwin-Williams Paint Store

4.7

(12 reviews)

Beautiful paint covers like velvet. Staff always helpful particularly like working with Kyle…read more On trend color, selection and far and away better than buying paint at a big box store. It just is a completely different product. If you want your paint to look like it is part of the structure and not just laying on top of it then you want to go with a higher quality paint like a Sherwin Williams. Somebody in our family is a professional painter, and this is the only paint they like to work with for ease of application and durability. Keep an eye out for sherwins quarterly sales... brings the price point to beat box stores. And... there is just no comparison when it comes to quality. So much of painting is the labor cost. It doesn't make any sense to skimp on product! Pro tip : always do a patch test on the wall to see how the color dries and looks in different light as the day turns to night. Much cheaper than having to change color midway through a job. ;) Happy refresh!

Very professional and very friendly. So much to close from. Thousands of paint colors and many…read moredifferent paints available

Benjamin Moore Creative Paint

3.1

(27 reviews)

I went in and wanted to get some paint samples. No one in the store and the salesperson was eating…read more She seemed irritated that I was there and wasn't friendly at all. It was quite akward and I made an excuse and left. A very odd experience. I am going to be painting the interior of my house next month and will definitely not be purchasing my paint here.

I have always bought our paint here. Love shopping Danville businesses and supporting small. But…read moretoday my experience here was appalling and offensive! The woman was rude, short and completely lacked customer service. She was put out with my questions and wasn't willing to "problem solve". As she walked away she said to the air " I don't know why I get so angry with this place and people". Her co worker asked what?? And she said oh I'm just talking to myself. I was at least 30 feet away and could hear her perfectly. There are other great Benjamin Moore retailers in Alamo and Dublin. I will be taking my business there! Do yourself a favor and avoid this place. Not the same owners and NOT the same business values

Sherwin-Williams Paint Store

3.8

(21 reviews)

It was an okay experience. I went in and no one greeted me or said hi which was a bummer. Their…read morecolor samples are in the front by the door so away from the register so it might be hard for them to catch you but again no one offered to say hi or help. I wish they had better color matching software in store that would make picking and choosing easier

Go to the SW Paint Store anywhere else other than Danville. San Ramon is great. Danville customer…read moreservice is not great and a young woman who works there is snarky and rude.

WHCI Plumbing Supply

4.7

(7 reviews)

I went to another Plumbing Supply shop to find a 1-1/4" copper male adaptor but there was a rather…read morelengthy wait due to the average customer service time. There were 5 people in front of me with two being served but I waited about 5 minutes plus with no progress. I decided to try another plumbing shop in an adjacent building. I was able to walk in, get my part and back on my way in less than 5 minutes to get back to work on my project. Price was 20% higher than Home Depot (out of the part) but it was convenient, good customer service and quick. I was happy to find the part and not wait too long in a line. Very good experience.

Went here a couple of months ago to purchase a Wilkins water pressure regulator reducing valve, as…read moremy water pressure at home became very high overnight. They had the best price in the area and they were the only ones that had it in stock. These guys are great and easy to work with, very informative and will not make you feel intimidated with questions, I'm a DIYer and haven't done this before. Great company, will come back again when I need plumbing parts!

Ferguson

5.0

(4 reviews)

I was in the biggest jam when the Home Depot shower pan I purchased online arrived with a crack in…read moreit. It would take at least another week to receive a new one and I just couldn't wait for it without losing valuable time in my bathroom remodeling project. I called at least 10 other stores/contractors and was luckily referred to Cal Steam. They were incredibly friendly, helpful and best of all they had a 36 x 60 center drain shower pan/receptor available (at a reasonable price, too!) It was in stock in their Hayward store and they would bring it to Dublin for pickup the next day. Thank you, Antonio and Moe!

Went into cal steam for installation help for my in sink aerator faucet. I was sent there from…read morelowes. To say they where amazing is an understatement I don't think I've even experienced costumer service like that. There where very helpful, they tightened all the parts I purchased on to my faucet so all I have to do is screw one more thing on. AMAZING. my new plumbing spot

Benjamin Moore Creative Paint

3.4

(10 reviews)

RAVE! We just went into the Benjamin Moore store in Spring town and the staff were fantastic. We…read morenever knew that Creative Paint is actually Benjamin Moore! We always used Kelly-Moore in the past and since it closed we needed to find a new place to buy our paint. Thank you Michael, Rich and John for all of your help! Fantastic Paint store!

I've gone to this business twice. All I needed was a quart of paint, nothing large. Both times I…read morewent to this store, the customer service has been rude and atrocious. There is an older woman who wears glasses, who is behind the counter. Both times I have gone there, it seems like she is irritated with an annoyed, very unpleasant looking face. While the actual paint may be of good quality, unfortunately, the people working there do not measure up, particularly the woman noted above.

Belmont Hardware

4.0

(51 reviews)

Helpful service. I needed a mounting bracket for a towel rack and they quickly helped…read more me to get the part.

A brief shout out to Amy Carpenter and the excellent experience I had with Studio Belmont. I was…read morein the position of ordering all the fixtures and hardware for bathroom renovation, and Amy handled all my questions, provided her own take on my selections, and was exquisitly communicative about purchase details, relative costs and values of options, and expected timelines for fullfillment. Delivery was prompt, professional, and unexpectedly easy. My contractor marvelled at the entire operation saying it was nothing like his experience with most showrooms. Brava to the professionalism of Amy and Belmont!

Professional Paint Center

4.1

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