I'm not usually someone who takes the time to leave a review, but the exceptional service I received today deserves recognition. Esteban from Sanders Towing Service delivered truly outstanding support. In all the years I've used AAA, I've never experienced customer service at this level. He turned a stressful situation into a genuinely positive experience. Thank you, Esteban -- I truly appreciated your help. CALL ID:575177 read more

Roger was dispatched by AAA to replace the battery in my car. It took less than 20 minutes, all told. He was super nice, courteous, and professional. Got me back on the road lickety split! Roger is the best. read more

Car battery was dead, called AAA, and Sanders Towing was dispatched. Chris Usher from Sanders arrived earlier than expected, was courteous, professional, and very thorough in diagnosing the issue. Installation of the new battery went quickly, and I have no concerns about using Sanders Towing again in the future. read more

Brian was so kind and courteous. my sister and I both in our eighty's unable to easily get in truck and he helped us both. when we arrived even he looked at car to see if he find problem. read more

Christian is so knowledgeable and helpful! I had called AAA because of a weird battery/electrical issue. The first two people who came out to help me were VERY unhelpful. Christian was the third, and he completely fixed my issue! I also appreciated that he was calm and professional. read more

On October 25th, 2025, my car had an issue that required me to call AAA for a tow to my house. AAA dispatched Sanders Towing Service (STS). The Sanders driver arrived about 30 minutes later and loaded my car onto his flatbed truck. My wife and I got into the cab of his truck and waited while he secured the vehicle to his truck. The driver, pleased with the way he secured my vehicle began driving toward my house. About 3 blocks later the drive made an abrupt lane change from the right-hand turn lane into the lane on his left where all traffic was stopped at a red light and slammed on the brakes. When he slammed on the brakes, my car which was not safely secured, slammed into the headache rack behind the cab of the truck causing damage to the front end of the car. The STS driver had only put one strap over one wheel when you are supposed to secure all four wheels. Additionally, the parking brake was not set, and the car was not in gear. Once I arrived home, I called Alan, the manager of STS, who ensured me that they would cover the cost of the repairs to my vehicle. I provided the repair estimate to Alan for this first time on 11/4/25 and got no response. I provided the repair estimate to Alan for a second time on 11/5/25 and again got no response. I then called Alan on 11/7/25 to ensure that he had received the estimate. At that time, Alan became combative and told that that he would not pay the repair estimate, going back on the promise he made to me on the day that his driver wrecked my car. He then proceeded to call the builder of the car and complain to him about the cost of the repairs. I ended up having to file an insurance claim to get the damages caused by STS towing. I would never recommend their services, and I am shocked that AAA allows them to be part of their network. STS is extremely unprofessional, and I question their safety practices. read more

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My sons car had stopped and we had it towed twice through AAA with Sanders and they are the nicest guys ! Fast arrivals and very careful with the car. Thank you Luis V for your excellent service read more

After a long day at work, I accidentally locked my keys in my truck at the gas station. What a rookie move. AAA got me set up with Hector A. from Sander's Towing. He arrived in about 8 minutes and took less than 30 seconds to get me back in my ride. Hector was great. He helped make a long day a little shorter. I am very appreciative and thankful. read more

This tow company was dispatched via AAA. After submitting my request through AAA for tow service, within 5 - 10, I got a call from an actual person from Sanders, confirming my issue and needs and they had a driver there within 30 minutes. The driver, unfortunately I didn't get his name, was super cool. Took care of my baby (82 El Co) with care and got my son and I to the tire shop before closing time. Thanks for the assistance in a timely manner!! Also I didn't get a chance to tell him but he had great music taste! Hahahahaha read more

Sanders Towing Services - Towing Near Me

They came out and did a good job replacing the battery and even gave me some advice on other things going on with our older car. Good service. read more

Driver, Angel, through AAA, arrived promptly and recharged my dead battery in the rain. Positive attitude.

Triple A hooked me up with Leo for a tow. Personable, chill guy who got the job done fast and efficient, no hemming or hawing. Great guy, great service. read more

Dispatcher on Christmas Day told me to F**K off!! Wow. AAA Roadside service should fire this tow company He lied about waiting 15 minutes which would have been while I was on the phone with AAA?? Hilarious ludicrous people working there at Sanders Tow, specifically the dispatcher on Christmas Day 2024 who told me to "EFF OFF" Update!! Driver shows up at 10:12, for real shows up, has an attitude, then yells at me cause they tried to say they were here earlier when he wasn't due to a requested "lockout " hilarious buffoonery all the way around at SANDERS Towing!! By the way. My carport cameras caught the interaction with the driver, audio as well, and his combative and utterly ridiculous temperament Audio was also recorded on my phone of both phone calls, with the dispatch that told me to eff off and the driver Will post all of those soon Oh man Update again Other tow company shows up, very very nice dude. Says that SANDERS tow is known for claiming to show up at AAA calls when it's close to 10pm, which is when they close. So basically Sanders defrauds AAA by saying they are at the call when in fact they are not, so they get paid for the call and don't do the work!!!! Wow no wonder! When you smell a RAT folks, trust your instincts. Will be forwarding this information to my friends at Michelle Steels' office, better business & federal agencies that over see transportation & towing read more

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Jesus they are terrible not only was he an hr late he refused to toe my car because he didn't think the id matched.... The entire thing is in my name doesn't take a rocket scientist to figure out who's car it is. read more

This company is great and they really care about your well-being. Being stranded on the road is already a crisis nobody needs the extra stress of and unprofessional tow truck driver to help you. These guys were awesome John Williams helped me out and he went above and beyond to make sure I was happy with my new battery through AAA. I use my car as a work truck and In order to get to my battery in the back of my hybrid I had a whole bunch of stuff in there that had to be moved and he helped me move that stuff to get to the battery. Nothing but praise for this company and especially their employee John Williams. read more

I hit some debris on the freeway and had to get my car towed through Triple A. Esteban from Sanders Towing was extremely helpful and worked very efficiently!! He came sooner than expected (in about 15-20 min) and I really appreciated how took the time to explain my car's issue to me and just made the towing process go as smooth as possible. read more

Honestly if I could give 0 stars I would. I am completely in awe of how this place is still in business considering the reviews alone. Truck driver CHRIS almost ran over my brother because of a misunderstanding with the names. Quick tempered much? Unbelievably unprofessional, went off like a firecracker. He'll probably read this review and laugh knowing that management doesn't care and he won't get fired. (Management did not care when I called and spoke to them- they openly admitted there's no way to report their drivers, hence only one side being heard) Coming from a business owner myself- that's a FANTASTIC way to run a business... into the ground. Feel sorry for you all. Hope to see this place turn around with some real men who have integrity and humility to be employed. Best of luck. read more

The guys from Sanders Towing always swing by quickly whenever we have battery issues. Shoutout to our tech John who gave us great service while explaining everything clearly. Best customer service we've had so far. Thanks John, we appreciate your help! read more

Car started smoking so I went through triple a for roadside assistance. David came through and towed me home, he arrived in half the time of what eta told me and he made the whole process as smooth as possible. Thanks again David I appreciate you lots god bless. read more

FRAUD!!!. I called AAA to tow a car that had been in an accident to the shop. Ali from Sanders towing showed up. Very rude and unprofessional. Kept screaming at everyone. I got married so I had a name change and I had not gotten it changed with AAA. He made a big deal was very rude to me. Made me feel very uncomfortable and intimidated so I called my husband to go meet us at the body shop since he's a AAA member as well and we never saw him there with the car. He decided to take the car to his yard instead and charge us the tow fee from the autoshop, to his yard plus a day of fees because he claimed they were closed and we couldn't get it out till the next day. Do not do business with these people. They are a rip off. And if you want your car back you have no choice but to pay the fees. read more

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AAA sent this crew to save me today. Amazing customer service and fast friendly battery replacement on a difficult German car. Highly recommended! read more

The worst service ever! Guy named Leo is the worst person to deal with he got us and almost looked and sounded we inconvenience him. Plainly told us he couldn't help because of some bogus excuse that we weren't even in control of, i have never had a towing company come to my "rescue" only to curse me out and harass me like that it is completely wrong its like they consider its been a hard time waiting for help and completely careless about their customers then i call the shop to complaint and the owner completely blocks me from even talking saying his employee would never do such thing it is insane i dont know but seems like customer service is nothing for them! read more

Sanders Towing Services - This guy is so unprofessional! - Towing Near Me

Leo went up and above for my tow, he showed up in a regular tow truck and I have an all wheel jeep that needs a flat bed. Leo saved me 3hrs by putting my back tires on a tow bed with wheels that the tow truck driver had to assemble to save my differential. Leo thank you again for your over and above customer service and care you have for people. read more

Quick and easy. They were associated with my insurance company which made everything easier than cutting a round cake. Thank you for coming to my rescue and making the reteval of my things smoother than a babies bottom. read more

Ali is very knowledgeable and respectful. On time and never misses a beat ! Best tow truck operator on the west coast!

Also was told to kick rocks on Christmas by this ridiculous excuse for a towing company. Looks like they were likely trying to scam AAA into paying them for fake tows, because another customer had the same issue--and the driver, after refusing to tow my car, hung out for just long enough to make it seem like he'd hooked it up. If AAA assigns you this company, cancel immediately and call AAA to request a new driver. This company will strand you and leave you waiting for hours with no resolution. read more

My friend locked his keys in a running car and AAA said it would be 45 minutes but Sanders showed up in less than 15! Pedro C. was kind, efficient, and professional. Very happy with the service we received today! read more

Me and my car were stuck at the gas station pump because of my dead battery. I had to wait for an hour for a tow truck to pick me up but instead Pedro kindly help get my car up and running again and I couldn't thank him enough. read more