I would recommend Kevin and his crew to anyone. The guys were knowledgeable and efficient. We live on an old rural property and these guys had no issues understanding the problem. [[HIGHLIGHT]]They quickly responded and resolved the issue.[[ENDHIGHLIGHT]] It also felt better having a local business that you can trust other than high priced large companies. This is your plumber! A company that you can trust. Thanks again. Chris. read more

I have used Santa Rosa Plumbing for various projects and they have always been professional with reasonable pricing. Today i needed help after I botched a garbage disposal repair. Kevin fixed the problem in a timely and very cost effective manner. Merci Beaucoup Keviv read more

I use Santa Rosa Plumbing whenever I have an issue at my old house. [[HIGHLIGHT]]Everyone there is so nice, caring and down to earth.[[ENDHIGHLIGHT]] Kevin and Jim have been helping me out with my kitchen drain and provide a great education as well as an honest assessment and realistic strategy for approaching the problems here. When our water heater went bad Steve was great at offering the best fix for our situation and installed a tankless water heater. [[HIGHLIGHT]]They are timely, communicate well and feel like family.[[ENDHIGHLIGHT]] I recommend them highly! read more

Kevin replaced my sewer line 4 years ago and did a great job. Had a little problem one day with roots at the city connection. Kevin came out and fixed the problem that wasn't even part of what they did at no charge, and then showed us the entire line including city side with his camera that it was all clean. They are great! I definitely recommend Santa Rosa Plumbing. Bill P read more

[[HIGHLIGHT]]Highly recommend Kevin! He was quick to call us same day with a plumbing issue that could not wait[[ENDHIGHLIGHT]]. He accurately described and quoted the expected cost and committed to coming within the hour. Professional, experienced and honest. Boom - done just like that! Dawn - Santa Rosa read more

After attempting to find a plumber to help us clear a clogged pipe, and either getting no calls back, or no shows from a bigger, well known company, we found Jim at Santa Rosa plumbing. He was the best! He showed up when promised, he was courteous and professional and cleared the drain right away. Santa Rosa plumbing will be our go to plumber from now on! Thank you!! read more

I have been a customer for over 20 years but not anymore! [[HIGHLIGHT]]I called 3 times beginning on Saturday of a holiday weekend- admittedly a difficult time but I never even got a response back.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I spoke with their answering service and was told the best they could do was a visit in late January even after I explained I needed a estimate for replacement for my tankless water heater and had no hot water.[[ENDHIGHLIGHT]] Really poor customer service! read more

Having had root problems in my duplex rental property sewer lateral for years, I finally decided to fully address the problem. It re-appeared this time on a weekend and I had to pay the premium for getting the drain to flow. I had used Santa Rosa Plumbing a few times in the past but this time they were too busy to provide an immediate response. The company I did call was more expensive and I learned the following weekend that they only punched a whole in the clog which allowed a flow but didn't really clear the drain. However, they did take the opportunity to try and sell a major repair. The second weekend Santa Rosa Plumbing came out and actually cleared the drain. By this time, I was pursuing the best possible repair. I had talked to yet another company to fully check options, but Santa Rosa plumbing turned out to have the best solution, with the best price, and performed promptly. Before retiring, I was a contractor and, from my experience, I was able to generate a number of questions. [[HIGHLIGHT]]Kevin and Jim both responded with un-egotistical and accurate answers.[[ENDHIGHLIGHT]] One response was, "I'm unfamiliar with that possibility-but you may be correct". I was not correct. But [[HIGHLIGHT]]I was extremely pleased with his straight talk, and knowledge.[[ENDHIGHLIGHT]] I feel fortunate to have them in my rolodex. read more

Honest sincere expert help. Steve and Co are kind and professional. His estimate was mikes under others we got, came quickly and fixed our issue with care and skill. What more could you want ? Humor? Be funny because he's funny. read more

As a realtor, I have to be diligent when I refer a company to existing and potential clients. I had the recent pleasure of working with Santa Rosa Plumbing related to a client that was unable to afford the necessary repairs necessary to complete the sale of her property. Steve and his crew came in, did an incredible job at a reasonable rate and without any guarantee of payment defered the invoice until close of escrow. I am unaware of any other company willing to do that. If you have a plumbing need, I cant think of a better company to trust for a great job at a reasonable rate. read more

Had them come out multiple times for drain clogs and pipe leaks they are quick to respond and get the job done right.

Once again, Santa Rosa Plumbing did exemplary work in somewhat challenging conditions and did so quickly with expertise and attention to detail. Their rates are reasonable and the staff is friendly, respectful, and courteous. read more

These plumbers are wonderful. We and our relatives have used them several times and they are always very efficient, helpful, and friendly. They have always know what they're doing and clearly are very knowledgeable on the subject, including plumbing in old houses (ours is over 100 years old), they do a great job, are friendly and willing to provide plenty of help and information. They have come out and provided us guidance and information without charging and on the tasks we hired them for, they did a great job in a friendly and courteous manner. I note that I think this is the same business that is also listed here under the same name in Cotati, but this one has the phone number we have used, since we're in Santa Rosa. read more

When was the last time you had such a positive experience with a professional tradesman that you would recommend them to anyone, anytime? It can be so hit and miss, for any one of a number of reasons. HOWEVER! Steve Brown at Santa Rosa Plumbing and his crew of professionals are everything you could hope for, and more. So if you have any plumbing needs, do yourself a favor and call Steve. On time - Yes!, Professional - Yes! Knowledgeable - Yes! A delight to work with - Yes! Attention to detail - Yes! Complete follow-through - Yes! Go the extra mile for you - Yes! Dedicated to his customers - Yes! (Steve got back to me with an answer to my question while he was traveling in Central China!) There ARE some professionals like Steve out there who are absolute keepers, let's all be sure to continue to support them in their professions. Refer them often. read more

I called Jim and explained that one of my rental homes had a back up in the washing machine. It was backing up into the kitchen sink. It was not urgent because it wasn't overflowing once it was in the kitchen sink. It was on Friday and he said he was on overtime. I said again it's not urgent no need to pay overtime. The next week was fine. He then said he could do it over the weekend but it would be overtime. Again I said not urgent. We agreed on between 10-noon on Monday. I arranged for my tenants to be home. I heard from my tenant at 4:30 that he never showed up. I called Monday at 5PM to find out what happened and on Tuesday at 10:30 AM no response. I understand if he got tied up on another job but the professional thing to do is to call. read more

Steve brown is the man! He's done 3 or 4 jobs at my house from shower pan installation and drain repair to small leaks; the work and price has always been fantastic. He's very trustworthy too, I've given him my gate combo so he could let himself in while I was at work. I've recommended him to several friends they've all had the same experience. read more

We recently had a clogged sink line that had backed up from the kitchen sink to the washing machine. Santa Rosa Plumbing came out and took care of clearing the line more efficiently and professionally than anyone else we have used. We were so Impressed with the job they did, that we wanted to pass on the positive experience we had with the company. read more

We have used Steve for plumbing needs for years. He is fantastic. Knowledgeable with a great sense of humor. With big issues he said - leave it to me. With little problems he said - leave it to me. I know nothing about plumbing and I don't want to know. Steve allowed me to sit back, not worry, no stress. Each time it was easy and reasonably priced. Our county was doing a low-flow exchange - he knew all about it and helped up take full advantage of the program. Also, he showed up on an emergency with no complaints - just smiles and "leave it to me". Thanks Steve - you are the best!! read more

I've been acquainted with Steve for a long time through mutual friends and Music. We are in the process of buying a new to us house and it needed a new hot water heater installed ASAP. Octavio was on the job and had it done before I could get there from work. The work looked great and was literally half the price of other bids we received. We will be installing a new tub soon and will definitely have Santa Rosa Plumbing back to do the job. read more

Excellent work, excellent communication. They replaced 2 old toilets with 2 new low flow toilets via a Sonoma County Water incentive program. I am delighted with my new toilets, and impressed by Octavio's skills and customer service. I am keeping their number in case I have future plumbing needs!! read more

Steve just does no-nonsense, fair plumbing.

First time using. Had a recommendation via Nextdoor website. Extremely fast to respond and show up! Nice people, got the job done quickly and reasonably priced. Would definitely use again! read more

Steve is awesome! Very courteous and prompt. He fixed a leaking sink for me and I couldn't be happier. He is really nice and I was very comfortable with him. read more

We had Steve come over, and he was very pleasant, and took care of the problem, though there was a recurrence. However, he returned, at no charge, and fixed the tub leak. I had used two other plumbers before him, and that was money down the drain, so I was very happy with Santa Rosa Plumbing, and they are indeed very fair, and very good. Would use them again in a heartbeat! read more

Santa Rosa Plumbing is the bomb! Steve and Jim came to my son's rescue when his keys dropped in the toilet - no kidding these things really happen! Within one hour of my desperate plea from Los Angeles, they were at his home assisting. They took care of business, no fuss! Would recommend to anyone in the area. read more