I live on the island and my father's new batteries were defective. I needed to have them checked…read moreout and wasn't sure who to go to. I happened to call Grip Autos, and though they don't really do this kind of thing. The man on the phone looked up information on the Internet and really tried to help me. It felt like a neighbor helping a neighbor. Great customer service and Great Heart. Thank You Grips Auto Gidget Hall

These women are liars and totally dishonest!! They argued with my mechanical inspector's diagnosis!…read moreAnd they were trying to capitalize on the fact that they were women owned and claimed they wanted me to feel safe! No they just want your money and will go to great lengths to get it !

Came here Saturday due to needing my studs/lugs checked out. Was able to use the online system to…read moreschedule a same day appointment and went in within an hour. Prior to scheduling I called and no one was available but they had a texting system. I left a voicemail prior to the text coming in and they answered my question about pricing before I booked the appointment. It was very convenient. When I got to the dealership, Matt the advisor got me in. Although he did not see my appointment I made online he still got me in for a walk in no problem. I did make the appointment an hour before arriving, so wondering if that's why my appointment did not show up in the system. Regardless it was nice he got me in still. Service: 5/3/26 they took my car and did an inspection of my tires and found that I had multiple studs/lugs that needed replaced. It took about 1.5 hrs for the inspectio and I was on my way. The process was easy and I scheduled my appointment for the following week to come back for full service of replacement. Service: 5/5/26 took my car in and everything went smooth. Gave me an estimate of how much cost may be and came out even lower than estimate which was a win. During the wait they send you a video of multipoint inspection and what was done. Very helpful, because they also recommend what should be fixed or flag you wants needs done now. I really like that tool from the waiting room I just responded if I wanted to take care of the issue then or decline it. The whole process was smooth and Matt was great. I will definitely be back. Thanks!

Watch for fraud when signing any paperwork!…read more When purchasing the sales person was great, then they send you to the back room for signing paperwork. Suddenly three other salesman and/or managers were standing behind me and trying to get me to buy the extended warranty. I said no to it. THEN one of them offered me a "new type of warranty" that covered everything at no fault. Including damage I had caused. I eagerly agreed asking for that in writing and he agreed. There is no such thing as this "new kind of warranty". A straight up lie. I only found out when I asked the service department about it. Do not go here. They are frauds.

Buyer Beware, I'd give negative stars if allowable. I filed an Oregon DOJ Consumer Complaint, as…read moreI'd advise anyone whose been wronged by this business to do...fraud is illegal. My kid had just had his 09 WRX totaled by a semi truck. He found a Cascade Motors listing for a 97 Legacy GT (a 1 owner, w/ only 59k miles)... that seemed clean. We spoke on and off w/ LUKE (and once w/ CHRIS) for 10 days thinking of either coming in person from Michigan to pick it up, or having the car shipped. LUKE boasted about a clean title, and techs at their place who only work on Subarus. He also sent videos of the shop, w/ all the inventory to impress us. Told us they'd sell the car for $9k (asking $9995). I called around a few Subaru specialized mechanic shops in the Portland area. one told me Cascade Motors sells cars that are "hit or miss", but they were booked done couldn't do inspection there. I found another 3rd party shop to look at the car. they did an amazing job ($162). The inspection came back w/ a laundry list of issues on the Legacy GT. I was shocked... little items like wiper blades and brake light bulbs, which why would anyone selling cars not repair these simple items? the inspection did reveal worse: tie rods; ball joints; struts; power steering pump leak; valve gasket leaks; transmission leaks; ac belt cracked and needing immediate replacement. LUKE acted like these were no big deal, but admitted any mechanic would charge about $5k for all the work needed on the Legacy. LUKE said Cascade would do all repairs because the labor being on them would only be $1500 in parts... if we still wanted the car. LUKE said no more $9k deal though, we'd have to pay full asking if they fixed the car (no way in hell I'd trust them to fix it). I asked for them to cover the 3rd party inspection charge since we couldn't buy the car, and the inspection was of more benefit to them as they now had a comprehensive professional diagnosis for the car... something they failed to do prior to selling it for top dollar to unsuspecting shoppers. LUKE told me management said they'd not cover the inspection for us, as it was a part of the "auto shopping experience", and he wished us luck on our car search. thinks when I decided to file a complaint with the Oregon DOJ, and worried they'd not fix the Legacy GT at all, and just turn and sell it to the next poor shopper. I sent them a screenshot of my DOJ complaint reference number, and management (EVE) immediately called me back. when I caught up with her the next business day she tried to normalize the experience. she hadn't even looked at the inspection report. EVE made excuses for their own mechanics missing so many issues on the car, prior to them selling it. I think she told me their mechanic was out of town, and the car was listed w/o being run through by anyone. then she told me LUKE wasn't authorized to make deals (offering us $9k sale price). I demanded Cascade pay the inspection $162, and blasted her for the shady, unprofessional, and waste of our time experience. They actually did pay for the inspection, I made sure to double check w/ the amazing repair shop that saved us from these horrible people. EVE also put YELP reviews on blast, said YELP hides good reviews and only shows bad ones. just a horrible experience, but at least I have another good story to tell around the campfire.

After shopping around to find a place to get my Crosstrek fixed, Cascade Motors was the one that…read morestand out. I worked with Jakov and Luke who helped me tremendously. After telling them the high cost of what the other shops and Subaru dealerships wanted to charge me, they were able to find me an affordable solution. Cascade Motors labor cost and parts were very reasonable and the cost weren't jacked up like the other places. I would recommend this place for service. They also have a large inventory of Pre-Owned Subarus with reasonable prices. Check out their website.

This was the best car buying experience we've ever had. No made up dealer fees, no pressure…read more Friendly and honest customer service that made the car buying experience a pleasure. We plan on coming back in the future based on the wonderful experience we had. 11/10 highly recommended car buying at S and M auto.

Did not show up or answered my call for an appointment I scheduled…read more I would never recommend this place to anyone.

Was in dire need of a vehicle and started to look at Facebook marketplace and that's where I found…read morePDX Minivans! Found a truck and started to talk to Roy and boy was the process smooth! Came home with a very nice vehicle! Communication was excellent! Service was on point! Roy was amazing! Thank you PDX Minivans for helping us out with a great deal! 100% recommend PDX Minivans

I had an amazing experience buying from Felix. I wasn't looking for a minivan but I lucked out and…read morehe was selling his Nissan Versa Note SV. It was his personal car and he took great care of it, but upgraded to a newer Toyota. Upon sending him a message he got back to me very quickly with a phone call. I went to view the car later that week and decided to buy it. From start to finish Felix is no nonsense, he's straight to the point and friendly which I appreciated. I love my new car and I'm so happy I was able to buy from him, I'd highly recommend it!

I so badly wanted to leave a 5 start review but unfortunately I'm not. Now I'm gathering paper work…read moreto take the company to court. 1 week after buying a vehicle from them and being told it was in great condition, we had major transmission issues making the car un drivable.

I had a fantastic experience purchasing my car from Apex Auto Sales. The car was spotless and in…read moreexcellent condition, just as described. I got a great deal for the price--much better than what I found elsewhere.Ahmed and his wife were professional, friendly, and made the whole process quick and hassle-free. I really appreciated their honest and straightforward approach. Every my question was answered.Highly recommend this place if you're looking for a clean car at a great price with excellent service!

Thank you Rachel and Curtis, Rachel not only found me a…read moregreat car: Honda Fit., She found me great financing, I including Per-Owned Vehicle Coverage. Curtis found the best auto insurance. Wow! What a team. Honesty: Reliability: Full Service you can rely on. They take all the stress out of auto buying! Janet Sumpter

I was going to sell my vehicle privately, but I didn't want the extra headaches. I loved my car! It…read morewas important for me to have a smooth transaction. TOP Auto Brokers made it easy and handled all of the paperwork. I loved using a broker. I was able to get fair market value for my car and I feel good about all of it.... Thank you again for making this transaction so easy. Would highly recommend!

I know its not often a auto dealership deserves 5 stars...but I had a phenomenal experience with…read moreLuis, Sergio and Brian at Ron Tonkin Toyota. Bought the car online, flew to Portland, Luis picked me up, Brian (F&I guy) had me out in under 1.5 hours. I just cant tell you how thrilled I was at the experience! Ask for LUIS...he picked me up I at the airport on his day off! Never relieved that kind of treatment from a dealership!

Came in for an appt. The car that I was told that they will have apparently was sold. I had…read morepreviously called to ask sales to hold. They reassure me that I will need to worry. Find out that day the car was sold. Came in the originally sales guy passed me to another sales guy. And of course, he tried to see if they could 'honor' the previous price. Because now it's $4k more now. Sales guy goes to manager. Manager says No. Even though we explain what happened to the original vehicle. I sat there for 2 hours. In and out the sales guy go. Sometimes I wonder what the big secret is in that room. We may never know. I recommended always reserve the vehicle and make sure you get the "Out the door" price. Of course, they will add taxes and fees. I will not recommend this dealership to anyone.