Sandwich was really tasty and the restaurant was very clean but the cashier was not polite and obviously did not want to be there. Easy to find, right off the highway and plenty of parking read more

See all

Schlotzsky's at Harker Heights, TX 76548 The dining area was spotless, and the staff was very attentive. It's clear they truly care about customer service, which for me is something very valuable. They come across as a customer-oriented, well-established place. Let's go straight to the point about what brought me here. At first, I was a bit skeptical because I had read a review that left me with some doubts. But since I'm the type of person who prefers to judge based on my own experience, I decided to give it a try. I love cinnamon rolls, that's the main reason I came. I also wanted to give Cinnabon a fair chance to be evaluated based on my taste. I ordered a Classic Roll and a "Center of the Roll" (for those unfamiliar, it's the same cinnamon roll but cut into pieces and served in a bowl). Each was $5.59, which I found fair. The taste was exactly what you expect from a good cinnamon roll, and the bake was solid, maybe a little firm on the outside for my liking, but the inside was soft and flavorful, with the cinnamon and dough blending perfectly. You can choose to have it served hot or at room temperature; I went with hot, and it was great. The sugar cream was well-balanced and added that signature Cinnabon flavor. The only downside, and this is big for coffee lovers like us, is that they don't serve coffee here. I'm sure they have their reasons, but for me, that's the only thing keeping this from being a 5-star review. Overall, for our first visit, I was pleased and will definitely be back for more cinnamon rolls. read more

See all

Pregnant and was craving their sandwich just with extra lettuce and tomato. Made sure to order that and even call ahead to make sure they understood I was asking for extra. They did not put extra so when I call back I get hit with "we can only put so much" but they didn't even do that so no apologies just attitude. They forgot my drink. And even no spoon for my soup. Oh and soup had green onion even though I requested none. Just horrific. I was so annoyed to come back for my drink you can tell was sitting on the counter dripping with condensation. Food wasn't hot anymore by the time I could enjoy it at home. The extra vegetables was for the heartburn pregnancy gives when eating deli meat and they couldn't do that even though I called ahead. Very low effort from this restaurant read more

See all

The food was fantastic. I felt the service was great, friendly timely service! I didn't have to wait and everything was amazing!

Our Original sandwiches are always good. Staff is always friendly and nice to us. We only eat there once a week and look forward to it. Better quality sandwiches and cheaper than McD. Wish they could get the price down on the Cinnabons! read more

I'm really not sure why this chain is so popular. The food tasted pretty good, but was very much over priced. Our experience here wasn't very good. The greasy kid that took our order was very impatient, which was weird, because we were seriously the only patrons in there. Our sandwiches took a long time to come out. We only ordered sandwiches and a kids mac and cheese. When they finally came, I informed the food runner that we had ordered milk for our little one, not the juice she was holding. She was visibly annoyed that she had to go back and bring milk. The dining area was unclean with greasy tables and chairs, and crusty gross high chairs. The food tasted good, but was lacking in presentation. read more

See all

Not sure what happened to this restaurant, maybe new owners, but it is horrible, the bread was super hard, did not have the usually amount of meat. read more

I visited this Schlotzky's, Harker Heights location. I paid over $14.00 for a small sandwitch since I requested extra meat, had no clue it was that expensive...I ate half of my sandwitch and the top part of my mouth started getting irritated due to the BREAD BEING SO HARD. After thinking about how much I paid, I brought up this issue to one of the ladies who was very attentitave and listened. She understood and spoke to the manager. The manager brings my half of the sandwitch back and told me that I ate half already and that the bread was not hard. When I explained the situation, she rolled her eyes and treated me like I was looking for free food, which is not the case. This manager needs a refresher course on customer service for sure. I will also make a few phone calls to report this bad experience as a customer. As I am writing my review, the first review I read was from another customer aboutHOW HARD THE BREAD WAS, so of course I got up and showed the rude manager, but she didn't even look, did not care. Too bad. I do want to mention the other staff, all seemed to be busy and working hard, the establishment looked clean as well. read more

I wanted to tell you about my experience today at your Harker Heights location I ordered my food online for pickup. It was simple: 2 sandwiches, 2 drinks, 2 bags of chips, and 2 cookies. It said it would be ready at 445 PM I go to pick it up and notice no chips in the bag. I had to ask for them. The lady handed me my drinks and the lids separately. The lids fell on the floor as she handed them to me. She saw this happen and turned and walked away, never offering new lids. I get home. There are no cookies in the bag. I drive back over there. I walk in the door (an alarm rings when the door is opened). Another customer and I wait 8 minutes before anyone comes out. As the lady steps out, I notice another employee making food with no mask. I ask the lady about this and she says "yeah she should be wearing a mask. I don't know why she isn't". I get my cookies and return home. Upon reflection, I do not feel safe eating this food, as it was most likely prepared by an unmasked employee. I once again drive back to return everything. I feel this needs to be addressed with this store. I can understand the lags in service during a pandemic, but not the lack of PPE when preparing food. You're going to get someone killed. Please address this with the store. I will not be returning. read more

Received wrong order and literally looks pathetic! Seriously!! Don't bother with this place. Second chance burned. read more

Schlotzsky's - Delis Near Me - Harker Heights, Texas

See all

Service is slow and the employees are rude. I stood in front of an empty register with four people in back pretending like they didn't see me after making eye contact. No one even acknowledged me. read more

Not giving any stars on this one, but have to give one. Usually good food. But they advertise business is open 10-9 and then drive through is 10-10. This is false advertising, they close at 9 whether in store or drive through. They need to fix themselves and their hours. If you advertise it then you should uphold it! read more

Ordered off grub hub for movers that were at my house. 4 or the 5 sandwiches arrived and the chips were all wrong. Ok, big deal about the chips, but what do I tell the 5th mover that didn't get a sandwich? Sorry bro, but Grubhub refunded my money? Don't feel like paying another $10 tip for a sandwich read more

Seriously underestimated how big the large sandwich was! I ordered the original turkey sandwich which was quite good, I loved the olives and the cracked pepper! The tomato soup was a bit thick but the taste was good read more

Schlotzsky's - Large sandwich vs gluten free sandwich for size comparison. The g-free is similar to a small - Delis Near Me - Harker Heights, Texas

I always love a good sandwich! I am gluten free so it is often hard to find a place that can provide. However, this branch has the option of gluten free UDI'S buns. They are delicious in every way! I ordered the beef and cheese sandwich, it was awesome with great flavors. My sister ordered the large sandwich, which was indeed LARGE! Even though I wish I could have a sandwich the size of the large, my gluten free option was nothing short of satisfying. The only issue I had here was that the sandwiches were a bit pricey. However, I would still indeed return for my sandwich fix. read more

Schlotzsky's - Delis Near Me - Harker Heights, Texas

Still going downhill. I never know how my visit will go. I ordered a Caprese which is not cheap. It had no toasted tomatoes, no onions and no balsamic. If they didn't have these ingredients then you can let me know and I can have the choice to order something else. But I'm still paying full price for a sandwich with half the ingredients on it. I do not have the same issues when I go to the Belton location but it is not convenient for me to go there. read more

I love their new bacon avocado grilled cheese sandwich (hold the meunster cheese). I only get provolone and swiss so it isn't too cheesy. It comes with a small side of tomato-basil soup and is served on a pretzel roll. Yum! read more

Schlotzsky's - pick 2: bacon avocado grilled cheese with tomato basil dipping sauce and avocado cobb salad - Delis Near Me - Harker Heights, Texas

All I am gonna say is the service is horrible. I almost feel horrible that I made someone do their job and interrupted whatever the girl had going on with her coworker. read more

Let start by saying I like schlotzskys. This location is totally inconsistent. I always get the same sandwich a turkey bacon club. Sometimes the meat is thin sliced(good), sometimes it's sliced way too thick (not as good). Sometimes they add some a lot of pepper or some type if spices, sometimes none. Sometimes more toasty. Sometimes less. People want consistency! Please work on this! Also a lot if visits they forget to give me things like chips or cookies and that is always disappointing! read more

The food here is good. The cashier was a bit awkward and creepy. I couldn't tell if he was just completely awkward or if he was trying to flirt. Either way it sucked because I had brought someone here for the first time and this was there intro to the restaurant. Might try to go thru the drive thru next time. read more

We ordered 3 turkey sandwiches and when we went to eat them at home they were salami...the lettuce was already soggy and the bread was a bit to hard and rubbery for me. The bread...round...interesting. I don't think the service was too bad but I don't see us returning to this place for food again. read more

I received a horrible chicken Caesar from this Schlotzsky's. I called in and was passed to the manager Eric. He offered to replace it for free. The one I received when I went back was phenomenal! This location is MUCH better than the one on Ft Hood St. I will definitely recommend this one to my friends. Thank you, Eric and the team at Schlotzsky's! read more

Slowest service EVER!!!!!!!!!! Granted it is lunch time, but they should be prepared for this. It has taken us 22 minutes and we STILL do not have our meal!!!!!!!!!! read more

I called in an order for Poultry in Motion Mac&Cheese and was informed they had no Chicken or bacon. What?? So, I opted for the Brisketeer Mac&Cheese. I also ordered extra Garlic bread. When I received my order and went to my car, good thing I checked my bag before I left, no extra garlic bread! I had to go back in and ask where it was? Their explanation was, it comes with garlic bread? I almost felt like I had to spell it out for them, EXTRA GARLIC BREAD!!! I wanted to try the Brisket sandwiches, but they too were "sold out"!! For the price I paid, the description of the Mac&Cheese said it had brisket and freshly cut cilantro, mine was absent the cilantro!! I truly love cilantro. read more

Excellent food, great service and they were fast. Gluten free bread is fresh here too. The sandwiches were all made correctly and efficiently. Would recommend this to folks who need a good, quick sandwich place. read more

Best Schlotzskys I've ever been to! Great restaurant, very clean, nice bathrooms, and great food. I've had the biggest issue with finding a Schlotzskys off 35 between Austin and Dallas. This is my new stop!!! read more

We came for cinnamon rolls, and they don't have any original rolls! Our options were limited to mini rolls or center of the roll cups. When we got our food they were cold and stale, not the warm, fresh rolls I'm used to from Cinnabon. Very disappointed this morning. This is the third time a Cinnabon in Schlotzsky's has disappointed. The stand alone Cinnabons (Such as those in the mall) are far and above the best option if you want a good Cinnabon. read more

Bill is God Sent! I feel good about giving my money to someone who care about the people in their community! Thank you again!

It was bad today I had to read my order twice and still left without chips. No bacon, then no tea, I just had to ask what they had and finally ordered Still took forever and my order was wrong! NO BACON----WHY EVEN OPEN! read more

I've been to this location before and never had a problem but today totally different . I never ordered after the a 7 minute wait and only two customers in the building I left . It was poor service and I only have a short time for lunch . So if your on your lunch hour you might try somewhere else . read more

Dee-licious.....Wonderful friendly service, very fast with getting my difficult order, and just an overall pleasant experience. I'm not sure if it was an accident, or if it's just what they do, but they threw in an extra frosting for my Cinnabon. Amazing! Will definitely be back! read more

Love the original sandwich. I see they have added a jalapeño bread to the mix that I need to try. Salads are really good!

we have been living in the harker heights area for five years now and have always gone to this schlotzskys. the passed three times we have gone there the customer service has been less than satisfactory, and has left a bad taste in our mouth. we will be taking our business somewhere else. read more

Quick ordering and order was correct, when the lady brought our sandwiches over she seems to slam them down a little hard but it's not a big deal, sandwich was wonderful and I'll be back when I'm in the area read more