I brought my 2023 Alpina B8 into Schomp for a routine inspection. I raised a concern about my front right tire after a technician warned me about it. My service advisor told me it was fine, and I left with a report showing all greens. The very next day, that same tire failed while driving and damaged my wheel. When I returned, their manager Christopher admitted the rim was already damaged during the original inspection -- they just didn't document or mention it. Since then, I've been passed off repeatedly, promised call-backs from upper management, and ignored completely. I've filed with BMW NA, spoken to their team multiple times, and still the dealership refuses to take responsibility for what is clearly a service oversight. From reading other reviews, I now see I'm not the first person this has happened to -- and I want others to be aware of how Schomp handles serious service issues. I gave them every opportunity to resolve this privately. Now it's public. read more

Steven Trejo was awesome to work with. I'll definitely deal with him again when I'm ready for a new vehicle

Working with Jeff Hanson was an absolute pleasure from start to finish. I recently purchased my new BMW X1 M35i xDrive, and Jeff made the entire process seamless, stress-free, and genuinely enjoyable. Jeff is everything you hope for in a sales professional -- knowledgeable, transparent, and genuinely enthusiastic about helping his clients find the perfect car. He took the time to walk me through every feature, answered all my questions with patience and clarity, and made sure I was 100% comfortable before signing anything. What stood out most was Jeff's integrity and personal touch. There was no pressure, no gimmicks -- just honest communication and top-notch customer care. It's rare these days to find someone who clearly loves what they do and takes such pride in delivering a first-class experience. If you're in the market for a BMW, ask for Jeff Hanson. I couldn't be happier with my purchase or the way I was treated. The BMW X1 M35i xDrive is a dream to drive -- and Jeff made sure it was in my driveway with a smile on my face. read more

The sales, finance and support staff were all very professional, honest, no pressure and helpful.

Brandon Miller and Caleb were outstanding in getting our new leased i5 M60. Only problem was the time it took. We are very happy about how they handled the deal! read more

Initially my experience was good. The sales person Zach was very responsive and helpful. They offer great add on packages which is great for newer cars. Unfortunately, the day I went to buy the car an employee at BMW hit it and scraped up the front of it and the bumper. I was not told this before arriving but when I got there I was promised the dealership would fix it and had it in the contract. They were willing to drive down to pick up my car and give me a loaner car which was nice. They had my car for a week and only fixed the paint. There is still damage that was not fixed. Ben the sales manager called me and said they would make it right but I have not heard from him again and was not given an update. I'm attaching "fixed" pictures of my car to this review. Be very weary of this dealership if there is something that needs to be fixed. Have them fix it before you buy from them. read more

See all

Victor was an amazing salesman. Our experience from start to finish was top notch!! We love Schomp BMW. We purchased our 3rd BMW here.

Tony Rocha is truly one of the best sales persons I have encountered. Communication outstanding and timely. I inquired on a Z4 at night on Cars.com and Tony called me an hour before the dealership even opened the next day. Walked the transaction through the process in an efficient manner. My wife and I buy cars frequently and Tony stands above anyone else we have worked with. read more

Schomp BMW is by far the best car dealership I have dealt with, in fact, this is our third BMW purchased from them. Our advisors, both Tanner and Austin, were excellent in many ways. Extremely patient, knowledgeable and of course great to talk to. I couldn't ask anything more from them. read more

The sales team were great to work with. There were no high-pressure sales tactics and no gimmicks. I would not hesitate to buy from Schomp in the future. read more

Schomp BMW only cares about taking your money and disappears after the sale. Their lack of accountability, follow-through, and customer care is unacceptable. I cannot recommend anyone purchase a vehicle from this dealership--they simply do not care about you. I purchased a brand-new 2025 BMW X5 xDrive50e (MSRP $80k) from Schomp BMW Highlands Ranch, expecting top-tier service and reliability. Instead, just THREE DAYS AFTER PURCHASE, a check engine light came on, and I had to bring the car into their service department. The service team has been vague and suspicious, failing to provide clear answers about what's wrong with the car. They told me the issue is likely a faulty IHKA module, but even they are unsure if that's the root cause--it's just where BMW Engineering says to start. To make matters worse, the part has to come from Germany, which will take 2+ weeks. At best, my car will be in the shop for nearly 20+ days, assuming this part even resolves the issue, which many BMW forums suggest is unlikely. I spoke with my sales rep Caleb and General Manager Darrick, hoping they would help. While they initially told me they'd get me a loaner X5, no one has followed up. They are unwilling to provide any financial compensation, buy back the vehicle, or help me find a replacement car. I even sent an email outlining everything in writing after consulting with my lawyer, but both Darrick and Caleb have ignored it. Despite promising updates, I have received no proactive communication. I've had to track them down for every update. The loaner car they gave me is significantly smaller than my X5 and comes with a ton of restrictions (no dogs, limited miles per day). I was also told that I might need to go through Enterprise for a rental, with no guarantees on the vehicle I'd receive, as BMW loaners are only meant for short-term use. This experience has been beyond disappointing. For a luxury dealership, Schomp BMW's lack of professionalism and customer support is unacceptable. If you're considering purchasing a car here, I strongly advise against it--they will disappear as soon as the sale is finalized. I had to escalate this to BMW of North America and the Better Business Bureau. read more

Flawless from start to finish, First Class team , Wouldn't consider going anywhere else

I'm going to differ from the stellar reviews of Ralph Schomp BMW. I bought a used car (Lexus RX) on 7/9/25. Part of the written contract is a commitment to reimburse me for the purchase of a second keyfob for the car since it only had one. On 7/11/25 I provided the sales manager Michael Tizzani with an invoice for that second keyfob. More than a month later I've received no reimbursement check. And the sales staff (Austin Dilg) and sales management (Michael Tizzani) have stopped returning my calls and emails. To say I'm disappointed is an understatement. read more

Tito was awesome to work with, had patience throughout the whole process. would absolutely recommend Schomp.

went in for recall work. got the car back with engine light on. service manager Brian took no ownership of anything when I expressed my dissatisfaction. I hope people stop supporting schomp altogether as none of them are worth the time. read more

In 2018 I bought a 2018 BMW 440i x-drive from Schomp BMW. When committing to the purchase by phone, the salesman requested a $1,000 credit card deposit. When reviewing the final paperwork I noticed the $1,000 deposit was not accounted. It took weeks and numerous calls to Schomp BMW to secure the return of the $1,000 deposit. About a year later the seat adjustment malfunctioned. The Schomp BMW service advisor speculated I had placed something under the seat causing an electrical short. I had not placed anything under the seat to cause such a malfunction. When picking up the car I noticed issue had not been corrected, despite being informed the malfunctioning seat had been fixed. This resulted in having to leave the car with Schomp BMW four more days. After the 440's warranty lapsed I used the services of an independent shop, specializing in BMWs, for an oil change. During this service the oil filter housing cover was found to be missing. I was advised such a cover would need to be obtained from BMW. The part cost me $54.65. Shortly thereafter while at Schomp BMW Parts I provided the part number for the oil filter housing cover and was informed the part would cost me $91.00. After receiving information on service specials on July 3, 2025, I took my other BMW to Schomp BMW to have both front seat brackets replaced. It took several days for the parts to arrive. After paying for the service and picking up the car my wife noticed one of the newly installed seat brackets began to bend when adjusting the seat. This was brought to the attention of the service advisor who admitted he had not inspected the replaced brackets while indicating had he done so he would have caught the issue. The car remained with Schomp BMW. I was later informed another seat component was needed to properly install the seat brackets resulting in several more days delay in correcting the matter. During this service Schomp BMW had the nerve to charge $43.19 for "shop supplies." The service advisor informed me shop supplies are a standard charge at any repair facility. This was news to me as I have not been on the receiving end of a standard shop supply charge at other BMW shops. Schomp BMW, you need to slow down, pay attention to detail, and cease nickel and diming customers who have already paid a dear price for their vehicles. Caveat emptor! Christopher R. read more

Had an awesome experience working with Tanner at Schomp BMW! Tanner is knowledgeable, patient, and fun to work with. If you're looking for a BMW, I'd highly recommend Tanner! read more

Terrible communication. Fabricate the need for expensive repairs. Did not get back to us then when th y finally did said it would take an additional week for a brake fluid exchange because the car had been 'taken out of the shop'. Every time we take the car in they tell us something different needs done despite not having had previous recommendations done. read more

DO NOT BUY FROM SCHOMP BMW!!!!! They will smile in your face to sell you the car but when you need them to show up, they will leave you in the cold. We bought our 2020 X5 with all the options and thought we were buying the service and pedigree that came along with it. We could not be more wrong. Know this: Anytime you need a warranty item covered, you will not be given a loaner or a rental car for the time your car is in the shop. You will be expected to spend your own time and money procuring your own transportation. $75,000 doesn't get you much anymore does it? The maintenance department manager never calls back but it's probably because they fire a new one every six months. You will not build any relationships at this dealership like back in the old days. Better off going to Porsche or Volvo, etc. read more

Schomp BMW - A useless vehicle with an even more useless maintenance department to support it. - Car Dealers Near Me - Highlands Ranch, Colorado

Pretty laughable this place..Chris Is one of the worst service advisors I've ever met in my life and I was a service advisor. Didn't disclose The price of a service and then sent me a bill saying it was gonna be $80 to rotate my tires. His attitude is horrible and The fact that you're charging people $80 for a tire rotation is absolutely asinine. read more

This dealerships sales process is not great at all and unless you can pick up right when they call good luck. It's frustrating trying to buy a car and not being able to other than by a long phone call, they apparently can't text or email. I have a short window and can't just drive from dealership to dealership test driving and schmoozing. I need something locked in before I visit for a test drive. read more

I purchased BMW parts from Schomp BMW for quality, and support, so MY customers can have peace of mind. But when the parts fail prematurely,(less than 2K miles), then Schomp denies any warranty liability. Schomp didn't deliver quality parts or support. BAD ON THEM! read more

Great BMW Service!! I had to take my daughter's BMW X1 in for service due to a check engine light. Kara Nessel and Christopher Collins were able to quickly and accurately diagnose the problem, get it fixed and get us back on the road. I really appreciate and thankful the text updates and the video of the problem; it made it much easier to understand what was wrong and know the progress of the repairs. I also appreciate your team checking and inspecting the rest of the vehicle, top to bottom and front to back, to help ensure it is safe and sound for my daughter! Again, thank you for the great service! read more

See all

I scheduled my appointment with Mike today, August 19th, and made the 4 hour drive from Aspen in order to get an oil change but more importantly get the charging port on my car fixed. When I arrived I was told that they would be unable to service the car for at least two days and would only be able to offer an oil change today. I questioned them why they wouldn't inform me that they were backed up because I would not have made the 4 hour journey to highlands ranch knowing I wouldn't be able to get my car serviced. In addition they were unwilling to work with me in any regard to get transportation back to Aspen. In fact, he questioned my financial ability and suggested I purchase a flight from Denver back to Aspen while I waited for the service to be completed. I don't think I've ever had a service advisor question my ability to pay for something. To say I'm shocked is an understatement. I drove 4 hours after confirming that I would be able to get my nearly new car serviced and was in disbelief at the service and treatment I received from Mike Gibson. Please, heed the warning of both my experience and others and steer clear of Schomp BMW. read more

Absolutely the worst for service and repair! I took my vehicle in for a repairs. It took them two days to examine the car and one week to make repairs. No loaner car offered. I had to personally push for updates on my vehicle, they were not proactive at all. After over $2k in repairs and one week in the shop, they returned my car filthy. read more

I am beyond impressed with the service I received while working with Ian Mccullough. The first time I leased from Schomp I was disappointed at the time it took. This time I was so pleased that I was fortunate enough to work with Ian. He made my new lease process painless and easy. I highly recommend working with Ian Mccullough at Schomp BMW. read more

If you want to feel like a million bucks when buying a car, this is the place to go. There's a reason Schomp BMW is considered the #2 BMW dealership in the country, and while I haven't been to the #1, I wouldn't be surprised if they sped past the competition. I just purchased a new BMW M440i here and it was the best car buying experience I've ever had. I had been looking at trading in my vehicle, so I went to multiple places to see what vehicles they had and what they would offer me for mine. While Schomp BMW didn't offer the most money for the trade-in, it was very fair and made me happy. Everyone I met was extremely professional, courteous, and made me feel like I wanted to be there. They weren't pushy, they were honest, and I couldn't have asked for a better team. Let me contrast this with my experience at Arapahoe Hyundai (Genesis). If you're looking at purchasing a Hyundai or a Genesis, drive 15 minutes West on Arapahoe and visit Genesis of Littleton on Broadway. That is, unless, you enjoy getting "taken out back." I won't delve into the details of the dishonesty and skeevy practices that occurred at Arapahoe Hyundai, but if I'm looking to spend $80k on a new vehicle, they would be the last place I would go. Even though they offered $2,500 more on my trade-in, it's the little things - like being offered a bottle of Fiji water or a fresh cappuccino - that really go a long way. Back to Schomp BMW, I truly enjoyed every minute I was in the store, and I've enjoyed every 1/4 mile leaving it. I have nothing bad to say about any of the other local BMW dealerships, but being the #2 store in the country has its perks. They get priority over quantity and quality of vehicles - ones you may never find for sale within a 1,000 mile radius. Thank you, and I look forward to purchasing our next BMW from you soon. read more

Schomp BMW - Car Dealers Near Me - Highlands Ranch, Colorado

See all

My first visit to Schomp was a real pleasure. I took less than 10 minutes to drop off my car, and pick up a courtesy vehicle. Every body was very friendly and efficient. I had a specific reservation with a service advisor, who helped me at check in, stayed in text touch, and helped me at checkout. The mechanic found the problem, fixed it, didn't sell me anything else, and texted me a short video explanation of the repair, cool idea! They are extremely organized and efficient, I now trust them, Especially Mike!!!! See my repair video https://us.citnow.com/vx28Gt5vxTC read more

Schomp BMW - Smooth check in! - Car Dealers Near Me - Highlands Ranch, Colorado

Our service advisor Josh Brayman is outstanding. We have had a couple minor issues such as flat tire, windshield repair and annual service and he has been attentive, accessible and very professional in his communication. The entire SCHOMP team has been fantastic from the time we bought our X5 one year ago. Great work! read more

I recently purchased my first BMW at Schomp. Nevada Jenkins was my sales Agent, she was great and kept me updated through each step of the buying process of my new M240i. I was trying to stay inside a budget, and she was sensitive to that and did not try to over-sale. During delivery Steven Bruner was the Genius assigned to my car, he was almost as exited as i was about my new car. He took the time to show me all the details i needed to drive the car safely home. I am planning on doing my maintenance here, and judge that experience for myself. read more

I bought an X5, came in for scheduled service, Loaner desk Agent, Leilani Alvarez telling me that they were saving the X5 loaner for a "special customer who spent more money." Completely unacceptable. As a woman who already paid for a new BMW X5, standing right there. I am tired of getting treated as a second class customer at this dealership. read more

I bought a used Tesla from Jeff. What a nightmare. I live in Colorado Springs (1hr away) so I tried to do as much as possible prior to going up there. First of all, I asked about damage and autopilot. I was told incorrectly on both. The vehicle had some cosmetic damage to the front, the rear, and the hood. Also, the car had a bad tire. I was told the Tesla had autopilot, it did not. Lastly, the car did not come with a charging cable. Schomp gave me $200 and said that was all they could/would do. The registration was a mess too. It's been 2 months and the DMV and I still haven't received the paperwork necessary to register the car. I had to go in (to the DMV) and get a second temp registration because it is taking Schomp so long. UPDATE: It's been 6 months. It cost $2,000 to get autopilot/Full self drive and $2,500 to have my body shop repair all the damage. What's worse? I've had two major issues with the car! One required a tow-in to Tesla because rodents had chewed up wiring harnesses (with the previous owner) so much for a multipoint inspection. Any seller with an ounce of integrity would have done a thorough inspection and caught it. Now I'm lookin into legal action, lemon law, etc. I have NO IDEA how much of the wiring is compromised. Getting involved with Schomp was the biggest mistake I've ever made. What a crappy deal. Another thing for me to remember about 2020! The photos show rodent debris and damage. It definitely didn't happen ON MY WATCH! read more

See all

Ally and Travis were outstandingly helpful. I plan on being a repeat buyer and having my car regularly serviced there. Nice that they are right in the neighborhood! FYI If you wait to get your car serviced, even for an oil change, it's at least 1.5 hour wait. read more

DO NOT do service in Schomp they are a joke. When I toll my car to Schomp BMW because my car was failed to install an update which was leading my car could not turn on or even start. Everything was great until my front and back hook cover were missing, Schomp blamed tow car company but that not true. I contacted the tow car company and they sent me images of proof that those hook cover are still attached with my car when my car was tolls to Schomp Bmw. Ashley is the one who said will help me get my hook cover back. But after a few week of promise they were keeping their lie and never pay for my hook cover and anything, they even kept silent and did not answer me after that. You guys are just unprofessional since you are a big dealer. What a shame Schomp BMW, shame on you too Ashley you are a joke. read more

See all

So per the suggestion I reached out to Jeremy Behar and have not heard a word back. My experience yesterday was to trade in my 2021 x5 with 12k miles they offered my 50k said they'd retail it for 57k yet they have 2021 on their lot for 61k. Greed. And they just don't care about their perception. read more

It should come as no surprise this place has terrible reviews. It's full of morons with slicked back hair and fake Rolexes playing like they are something special. I have never had a worst experience with sales and service. Buying my car was a shit show, servicing it was even worse and now it's time to return my lease and guess what! The madness continues! The sales manager even refused to come speak to me when I was trying to return my car and RON said he was to busy. The service department literally broke my car while doing an oil change. A week later gave it back to me with a check engine light on. Total rediculous mess Will never step foot in this place again One price one hour one person my ass I went through 4 sales people then the manager and my lease priced started at 760 then ended at 589 Don't believe there bullshit for one second read more

Ian Madison at Schomp BMW is my go-to car guy! I always buy my cars from Ian because he is top notch, excellent! I can be like a moving target as a busy lady and business owner. Ian actually walked into my shop with keys in hand to allow me to take a short break during a rush and check it out. He then ordered me the perfect car and was spot on with delivery, price and everything important. I love the entire team at Schomp and always enjoy my experience there. I won't shop elsewhere for my cars. Why mess with perfection! My husband loves the new car too which is a plus:) read more

Schomp BMW - My husband loving the new car! - Car Dealers Near Me - Highlands Ranch, Colorado

The sales department sucks. They are deceitful, greedy and very unprofessional. When a customer asks you to stop calling them, you should listen to them. I will continue to write bad reviews until your sales department, particularly, Aly stops calling me. I have been called texted and emailed over 28 times. Eight times after I notified them in writing to stop calling my number. I have never had this poor service from any kind of a company before. They are out to get you, remember that if you are thinking of buying a vehicle from Schomp Automotive. You will regret it. read more

They're definitely trying to help me out. I still have to pay 50% for a set of tires but better than nothing. Fingers crossed.

The Schomp management team is amazing! Ron always helps me out tremendously. I've come here for many different reasons and I'm always impressed with the level of customer service that I receive. The team in the detailing department has done a great job with my vehicle as well. Service is always prompt and I know that I can trust this dealership. I highly recommend Schomp BMW if you are in the market for a new vehicle/services!! read more