Sando Satori absolutely lived up to the hype. Considering everything was made fresh to order and we…read moreordered 4 hot sandwiches plus 2 drinks, the wait time was honestly very reasonable. The drinks were fantastic. The strawberry matcha and cloud lavender matcha were perfectly balanced, not overly sweet, and you could still truly taste the matcha instead of just sugar. For the food, the ebi and chicken katsu sandos were incredible. Both came out hot, crispy, and packed with flavor, while the bread was unbelievably soft and fluffy. The egg sandos were also excellent, and I loved the addition of the soft-boiled eggs because it added both great texture and presentation. The biggest surprise for me was the strawberry cream sando. That thing was AMAZING. The bread was slightly sweet and different from the hot sandos, which made it pair perfectly with the cream and strawberries. Honestly, everything was so good that we completely inhaled the food before even thinking about taking photos. Definitely one of the best sando spots I've tried, and I'll absolutely be back.

Great spot for Japanese sandos (sandwiches)! Both hot and cold sandos are available here…read more Spicy Chicken Katsu Sando - Appreciated that they cut the sandwich in half for convenience. Plus triangle-cut sandwiches taste better lol. The sliced Chicken Katsu pieces were thick, juicy, and super crispy. Amazing bread too, light and spongy, with the crusts cut off. Nice additions inside - the savory sauce had just a hint of spice and the shredded cabbage was crunchy and fresh. Mango Cream Sando - the cream inside was light and airy, with subtle sweetness. Paired well with the sweet and fresh mango. Great dessert sandwich to finish off the meal. For drinks, they have a large assortment of coffee, tea, matcha, soda refresher, slush, and more. We got the Ube Cream Coffee, which was one of their popular drinks (had a star next to it on the menu). The coffee itself was super rich, like classic Vietnamese coffee. Interesting twist with the Ube Cream on top. Fluffy and cloud-like with nice Ube flavor. I'm glad they gave a lot (1/3 of cup), since it was yummy and made the drink more creamy. Love the book wall, it goes up to the ceiling with floating books too. The interior gives such cozy vibes, especially with the dark wood tables and shelves. Fast service - no wait to place my order and all my food was ready after checking out the decor. They have a small sando menu but they have mastered them well, so it's easy to pick from the short list. Lovely to grab a sandwich and coffee here to relax!

So, I've been to Portillo's in the Chicago area and loved it. So glad I found this one in Katy…read more The Italian beef with cheese is so freaking good. It's messy and delish. You will need a lot of napkins, a lot. The regular Italian beef is also good. We usually have to order them to the house to quench our beefy desires. Now, that there's one near'ish me. I'm going! I dream of that Sammie (sandwich, for non Sammie eaters). As I write this, I can almost smell it. Ps. Don't pass on the Italian Giardiniera. I like the hot one. Marconi's from the Chicago area as well! I also order that for home use. Bon appetites! As for building ambiance and what not. Typical for chain restaurants. I don't go there for that. The ppl were nice and the place was clean. I do like to an early lunch to avoid the rush. Peace out!

Things started off pretty rough with the unresponsive order kiosk. I had to start my order over…read moretwice because I couldn't get the screen to move up or down. Super lame. Restaurant was pretty clean, not super clean. They announce your pick up number over a muffled speaker which is almost unintelligible, so you really have to watch the screen. Overall, eating in the restaurant is a fairly cold, corporate experience. But I have to say, the beef sandwich was really good. Fries were solid too. Maybe ordering online and eating at home might be the play here. Go for the food, not the atmosphere or customer experience.

Although there was a long line, my food was ready in no more than 10 minutes. Food was delicious,…read moreI'd definitely go again

I would love to have given it a 5 star review but the cashier Fernanda had a STANK attitude. She…read morewas looking me and my mom up and down and talking crap with her coworker. Unnecessarily rude!!! I hope she's fired. How do you work customer service and dont know how to treat folks??? Unbelievable.

Placed my order online and was able to walk in, grab it and walk out…read more Although the restaurant was empty when I walked in, I was still greeted and given full customer service while picking up my order. I must say, although the customer service was great, the sub didn't really taste like anything. It was flavorless. This is the second time it's happened. But it's all good. I was still able to finish it. I'll still come back and maybe try something different next time.

We love coming here. The consistency in food quality is unmatched. When I order my favorite sub…read more(Apollo 13), it tastes the exact same every time we stop. The bread is the perfect toast level, and the favor pairings are awesome (with AND without having the munchies). It's a small little joint (haha!) and the artwork inside is super fun. I find new stuff to laugh at each time we stop. Service is always top notch. It's a "bus your own" type of place, but staff routinely come through and pick up items that are finished. We love the theme, and if you're anti-Mary Jane, don't stop here and don't leave a bad review just because. Be a curmudgeon elsewhere.

The food, service, and atmosphere are always great, but today was truly special. We came in near…read moreclosing and were warmly greeted by Deryck, which already meant a lot. Then, before bringing our food, he gave us a card with heartfelt thanks from the staff. It was such a kind and unexpected gesture that genuinely touched us. Thank you all for making our visit so meaningful.

5.14.26 Stopped here for lunch are (another) eye checkup…read more I pretty much always get soup and a salad. Today was no different. The salad bar was good and was well stocked with fresh fruits and veggies. The soup is always serviced luke warm and when I eat it - it's cold. Wish it was cooked a little longer. The staff at the counter are polite. We will visit again.

Staff friendly. Had grilled Chicken with veggies and side of sweet potato fries. Lots of chicken…read moreand veggies. Didn't need sweet potatoes but came with side. Son usual burger and fries which he liked. Nice casual restaurant in old katy. Will come back as many people were eating sandwiches that looked great and were gigantic. Son had cinnamon ice cream and a snickerdoodle for dessert.

Been here twice now…read more Great key lime pie. Food is good and the place has a nice atmosphere. The first time a nice lady waited on us in take out line. She was a friendly and nice lady. The next trip was tonight. We stood in front of the pie & ice cream counter and no one came. There was 4 younger folks standing by the registers area and they did not even acknowledge our presence or the folks that walked in behind us. I finally walked the 4 feet to the register to get the young man's attention and let him know we would like ice cream and a pie. He seemed a little put out at first but, in the end was pleasant to deal with. Nice place worth trying. They just need a little more awareness on folks coming in and giving them some guidance on where to order and acknowledging their presence. Welcome and can I help you down here would go a long way.

Fantastic food and excellent service at a great price! Can't be beat. They have take home meals as…read morewell which reheat great

Delicious every time! The garlic pepper bread so fresh and so good. Very friendly staff and clean…read morerestaurant. Highly recommend!

I feel like they put an excessive amount of icing on my classic roll. I literally had to use a…read morepaper towel to drain some of it. This was way too much..

Best Schlotzsky's EVER (and how have I never posted a review for here??!!)!…read more Service is always exceptional; we have unusual orders and they always, always get it right. The facility is clean. The drive-through is as quick as possible.

Delicious sandwiches with a good sized portion! The bread was crisp to perfection with a good chew…read more The chicken in both banh mi were flavorful. The spice level was on point with the spicy pepper in the sandwiches. The soft shell crab bao was phenomenal. So fresh and the sauce was delicious. Def recommend all three!!

Delicious food! Chicken katsu and lemongrass pork bao…read more Quick and friendly service too!

Yo... this place should not be this good!! Oh my gosh! I wish I lived closer!…read more I got the Hot Boy Philly and it was not only spicy hot but steaming hot and fresh as heck!! We originally got a small fry and immediately went back ordered a large because they were THAT good! We will absolutely be back! *don't let the outside fool you, this place is top tier

Let me tell you something the food was GOOD good. Fresh, seasoned right, and made with care. The…read moreservice was respectful, the place was clean, and everything came out how it was supposed to. I didn't have to send anything back, and that says a lot. Auntie approved, stamped, and standing on it. I'll be back and I recommend it. -- Honest Auntie Approved