I have brought my car to CIC-Rich's Service Center 3 times…read moreand every time I received excellent and expedient service. Don and his crew are top notch. Best place around for dependable, honest service

They are closed However, they did message me back to refer…read moreme somewhere else close! They are closed However, they did message me back to refer me somewhere else close! I ended up having a friend do the e work!

Had my 2003 Mercury Marauder towed to Riverside after it died in my driveway. They replaced the…read morefuel pump which caused a check engine light. After lots (and lots) of trouble shooting/research, changing multiple fuel pump modules, Roger called and said the check engine light was fixed. These guys are great and any other shop probably would have given up. Thank you!!

Excellent competent on schedule service at a reasonable price on my Honda Civic Typre R.read more

Friday afternoon, just returned from the airport. Needed to run out for some errands and surprise,…read morelow tire pressure alert out of nowhere. With an important trip an hour plus away on Monday, I needed help. I called Marlin and explained the situation, and he told me to bring the car over and he'd take a look. I was there 20 minutes later, and Marlin met me and quickly found a machine screw in the tread of the tire. 10 minutes later the tire was plugged, and I was on my way. I cannot say enough about his friendly, courteous, and professional service. This is EXACTLY the type of service that is now absent in most industries, but you can absolutely find it here at Broadway Auto. Thank you, Marlin!

Had a low/flat tire on a rental car that Budget blew off. On a semi emergency basis, I called…read moreBroadway to see if they could help. I explained my situation and they told me to come in and they would fit me in. After arriving, I waited less than 30 minutes and was on the road again. They charged me a nominal fee. As an out of towner in an emergency situation, they could have charged me almost anything and I would have had to pay it. I could not have been more pleased with their response and service. I highly recommend them.

Paul's Service Center continues to impress me with their honesty, communication, and customer care…read more Chris was exceptionally patient, although I called several times and requested more tire prices, he still answered every question, and provided multiple estimates without hesitation. As always, they worked with me so I could order only two tires instead of four, and they also completed the maintenance my car needed. They accommodated my work schedule and had my car ready within a reasonable time. Chris even called to confirm prices with me when I asked about additional services like an oil change and filter replacement. I really value clear communication, and he delivered. Their prices are the best in the area, and you can always count on them to be honest. I highly recommend Paul's Service Center.

I took my car there for service..they were amazing,kept it under budgett ,even fixing a problem he…read morefound while test driving! Their commitment to their customers is definitely a plus. Locally owned... they picked me up when my car was ready..staying past closing to finish the fairly big job...love these local family owned businesses!

Fantastic service, super nice, and very accommodating! I called ahead to get my kid's tires…read morebalanced due to a noticeable shimmy, having never been a customer. Manager said, come on in, anytime, despite my wanting to make an appointment. Next day, I show up at 11:30a, said I was the guy who called asking to make an appointment for a balancing. All of the staff were at max capacity, and manger was looking a bit frazzled. Manager recognized me by my intro. I said, "I'll bet you wish you.." and he finished my sentence: "wished I hadn't told you to come in anytime?" We both chuckled, and he said, "let me see what I can do." He popped his head into the shop, and within seconds, said, "I've got you." Fifteen minutes later, a tech popped out of the shop and asked if my wheels had EVER been balanced, because there was no sign of any weights ever having been there (alloy rims). I said that I was surprised, because Costco had done the install six years earlier, and I had never had problems with their work before. Needless to say, they now ride super smooth, and I have complete respect for the manager and technicians. Highly recommend.

I made an appointment a few days ago for today at 9 am. When I arrived at 9:07 am today they told…read moreme they couldn't take my car. Someone else came in without an appointment and I wasn't there at 9 am sharp, so they gave my appointment away! I've used them several times before so I guess I should be considered a repeat customer. They wanted me to bring my car back this afternoon, but what the heck! Why would I do that after you just stiffed me on my appointment. Not a reliable business when they can be so cavalier about a basic facet of business - keep your appointments. Zero stars for this one and I won't go back.

My tail lights were acting faulty. Since I saw they allowed walk-ins and had good reviews, I called…read morethem up. They let me come in right away without an appointment and looked at it within about a half hour. Luckily it was a quick repair. I was out 45 minutes after I arrived. I was very impressed and relieved! The only thing I'd mention to be aware of is that there's no waiting room. So you would need to arrange a ride back and forth for yourself or be prepared to hang out in the park or the deli down the street.

They always do exactly the right work in the right timeframe and to perfect standard. Always…read moreexplain the logic of the repair, what went right, what went rong, what to look out for. No job too small and available quickly. And they bail me out if I screw up a repair I tried to do.

I appreciate Pep Boys of Mystic for helping me when my splash shield partially gave way…read more I called with this dilemma and they fitted me in to accommodate me with a temporary solution until I returned home. They saved us from what could have been a ruined vacation and I will always be grateful.

I came here with no appointment at 4pm with a nail in my tire and 3 other tires that were very worn…read moreout. Bob immediately helped me out even though they were very busy. He helped me find the best tires with a great deal. I really appreciate everything him and the woman at the desk did for me. I highly recommend! Hard workers and very kind. Thank you!

Super friendly and so helpful. I have been doing busy here for over five years. I purchase all my…read morepropane needs, right here. They charge by the pound, not the tank size. Very fair and honest group. They have been around like forever. Buy your propane here. Denniz S Groton

Not only was my car damaged during the towing, my bill was $275 to be towed 3 miles and stored for…read more12 hours. I was charged for two days of storage despite the fact that they only had it from 9 PM to 10 in the morning. They were hostile and deman a police report when I brought up the damage. I definitely would not use or nor recommend their service again.

Best auto mechanics around. Honest, accountable, trustworthy. If your car isn't broken, they don't…read morefix it and don't charge for checking it out! Where else does that happen! I happily recommend this place to everyone.

John and Laura take pride in delivering really excellent service! And are great to work with! Fast,…read morereasonably priced fuel filler neck replacement on a 1998 Honda SUV. Other mechanics hem and haw about working on anything that's not new and shiny. CIC did the work, then washed the truck, detailed the glass, the cabin, even the wheels. Best service ever. Now I'm Proud to have them as the ONLY mechanics working on my vehicles. Truly outstanding!

Laura was amazing! Bought a car there, she fast tracked the registration and made sure I was…read moreregistered and on the road in less than 48 hours! Phenomenal family company experience!!