They're cheap they don't pay what you deserve for injuries occurred at target when they ship you candles they're broken in a box and I got Glass in my finger. They don't pack read more

The question about Sedgwick is whether it is just poorly management or actively engage in a scam, pretending to resolve claims and then failing to pay them. I agreed to what at the time was reasonable compensation for damage to my screen door when Home Depot delivered appliances. Despite numerous calls and promises I have not been paid for over three months. When I went on their website to communicate with them, they can't locate Hone Depot as a client. Home Depot appears to want to have a good reputation, but using this company has damaged their reputation so it is suggested that Home Depot get control over the situation and at least tell them that they are a client. ChapGPt reports the following Yelp reviews for Sedgwick Claim Management Services highlight a consistent theme of poor communication, slow processing times, and perceived injustice in claim handling, particularly for disability and workers' compensation claims. Reviewers often describe their experiences as a "nightmare" and recommend getting legal representation to deal with the company. While there are occasional positive comments, the negative sentiment regarding customer service, errors, and potential claim denials is prevalent across various locations read more

How this company is allowed to handle workers comp claims is beyond me. The people who "work" there are ALWAYS on vacation. And I have to be doing half their work (while injured) for them. My claim keeps getting denied and I have to send them proof that my job can't accommodate my restrictions every time or They stop payments. HORRIBLE HORRIBLE Service from everyone here! If your company uses them I wish you all the luck and make sure you get proof of EVERYTHING regarding your claim or you won't get paid. read more

If I could leave negative stars I would! This company is a totally redundant service and if your company is thinking of using them to manage leaves of absence and accommodations DO NOT use them. They sent me forms 3 different times all labeled something different but with the same information on them that I had to have my doctor fill out. This is a total waste of mine and my doctors time as he had to write the exact same thing 3 times. They also keep calling asking for the same information and just when I think the process is over they call me again at 4:55 on Friday so that when I call back of course everyone has left for the weekend. I am already back at work and my supervisor is accommodating my restrictions from my surgery but for some reason Sedgwick keeps saying they have to make sure they can accommodate me. This is why the company is totally redundant. My supervisor is aware of the situation and it's taken care of. Sedgwick is not necessary. They also don't have direct lines to your case manager so when you call back you have to explain your whole case to someone new and they won't just connect you to your case manager. I know the people there are just doing their jobs and it's not their fault that the company is so disorganized but seriously this place is ridiculous. One of the worst experiences I've had honestly. read more

I was working with someone at Sedgwick a few months ago to file a claim, and now when I try to email or call her, neither is working. It's impossible to reach anyone else at the office. I've tried everything to try to get someone to help me get a status on my claim, and I've had no luck. I do not recommend this company. I had no choice but to use them because that's who my supplier used. Do not use this company. read more

It is unfair that we are forced to give this company a 1 star rating because thats too high. They have a couple good employees of the hundreds they employ. The supervisors are no better. My favorite quote from one of them was, "I don't have time to read my emails." If your organization contracts them to handle your claims they either don't care about you or they are not smart enough to check Yelp and do their due dilligence. read more

If you wish to hire a horrid claims company that treats your company's injuries employees like crap than this is the claims company for you. Saddened to think Northgate Markets applauds this behavior but they must or they wouldn't keep them. They will not answer you emails or texts you are lost in nowhere zone. May wof been better off hiring a workers comp attorney. read more

It's so funny, after I posted my first rating right away I get an e-mail asking me questions that they should already have answer if they reviewed the documents I sent to them. Now weeks later no replies ignoring my e-mails again. I think they are have no attention to resolve my claim and they are waiting for me to give up. I don't think they deserve one star read more

Terrible disorganized worthless company. Never had an experience bad enough to have to write a review like this but this one pushed me too far. Worst communication possible if you can even get that far. Would've given 0 stars if possible but unfortunately I can't. read more

Would give zero stars, if possible. I couldn't even talk about my experience(s) with the staff because NO ONE ANSWERS THE PHONE! Needless to say, the only person who could handle my claim was unreachable. Even the team leader was no where to be found! They are running away from discussing money that is owed to me. Absolutely ridiculous. read more

Wish I was able to not even give 1 star. This company is terrible with communication. I'm trying to know what's going on so I can move things along but I can't even get ahold of my claim examiner. She's the only one who can access my medical stuff and she's never available. I've left too many voicemails and haven't gotten anything back. Apparently they decided to shorten my return to work date, but didn't tell me. Now to stay out, I have to get more information to them. They never told me that. How am I supposed to give info if I was never told they needed info? Serious lack of communication when this whole thing requires it. read more

I am hurt and need help! Every time I call my adjuster Emily Ramirez she is out of the office and never returns my calls. I finally spoke with her coworker Ejis who was also short but at least answered who told me Emily works at 8am but is usually in around 9am. I called and called but still no call back from Emily. This place needs better employees who care about people who are scared, hurting, and unable to work. If I die waiting on my pills or to see my doctor I believe they would be 100% responsible. Especially Emily who is a sorry excuse for an employee. read more

I was out on disability 3 years ago, for about 6 months. I returned to work , I was workin for about a year and a half and I got a letter at my job saying that I had been over payed and if I dont repay the money I will have my checks Garnished by them. I asked for proof of over payment and they couldn't give me any proof.. Fast forward too July 5th 2019 I have a very serious vision problem which is causing me to see blurry or have double vision.. So I went out on Disability, when my 1st payment arrived it was a check for 2k Sedgwick Garnished my entire Benefits check leaving me with Zero Money. Mind you I have a family , Bill's mortgage and Dr. Appointments that I need to attend , and have NOOOO money. I reached out to Sedgwick Financial Department and I spoke with Tamika she Requested that a Fax them a HARDSHIP LETTER BILLS VS. INCOME so that my next check would only have a portion taken out and not the ENTIRE 2 WEEKS BENEFITS . I DID THAT IMMEDIATELY. Fast forward 2 more weeks another check came in the Mail for 1,300 but it said Deposited 0.00 meaning another 2 week period has past and I dont have any money after I was to to write this HARDSHIP letter to avoid further garnishment.. At this point I'm 1 month behind on my house payment , my car insurance, house hold Bill's. I called and spoke with Tamika in financial again she said that my Hardship letter wasnt approved clearly because I stio didnt receive any money! So now I'm 2 whole payments behind and nobody can give me any answers on why my HARDSHIP wast honored! So fast forward to the 23rd of August I received another check in the mail sayin $1,377 and 0.00 deposited meaning this is my 3rd payment and I didnt receive ANYTHING ZERO! At this point they have taken 4,500 dollars from me without Honering my Hardship which it REALLY IS. So once again I call sedgwick Finacial Group and Tamika tells me they sent out numerous letters (1) explaining I got over payed. I asked her to send proof of the Overpayment she could and refused to do so , I explained to her I'm at a breaking point I'm behind on everything even dr. Bill's so she said she will check on monday to see what's goin on I told her due to not having funds or ZERO BENEFITS Z.Y CELL PHONE WILL BE OFF MONDAY HOW WILL THEY CONTACT ME? All she could say is well we sent you numerous letters about the over payment I told Tamika Ivwant proof of the quote unquote overpayment since I'm being 100% garnished this has to be ILLEGAL IN CALIFORNIA My eye issue still exists and I have no money and running out of hope SEDGWICK NEEDS TO BE SUED AND OUT OF BUSINESS!!! read more

Most vile company around. Delayed my claim months (+4 months) by not answering emails, then they want COMPLETE MEDICAL RECORDS, psych records, and for me to sign allowing them to contact my employer!!!! (Who is completely unrelated to this case). If your injured and Sedgwick reps your plaintiff, lawyer up and take them to court! read more

This claims adjuster is the worst. Never answer the phone but say they are on another line. Don't know why the State of Ca. doesn't do something about them. I have been going through them forever for back problem suffered at work. They could care less if I received my prescriptions. One star is toooo much for them. read more

Can I give zero stars? This company is dishonest, and intentionally cause delays for claims. Why they are allowed to stay in business is beyond me. read more

true here, having horrible experience with Sedgwick, has no good reason to denial my claim after asking many medical docs. they has also request to have me to see "MIE" Dr. , after 3 weeks, Sedgwick still has not give me the Dr.'s appointment information. It has been a nightmare for me to go over the claim processes with them and still my claim is been denial! I was never can my claim manager on phone, and always voice mesg. they are not friendly and hard to work with. read more

Nightmare.The superviseVictor Lopez tried to pull me through the phone and back to work per my other horrible experience with their favorite Dr. of choice Dr Aflatoon.Even after I explained I cant walk or sit for more than 45 min.Not one person in this office has returned my phone calls for 1 month and 4 days now.Their Dr Aflatoon tried to secretly slip in a return to work behind my back with out me knowing.Luckly my wife caught it at the front desk.When we asked to speak to the Dr. 2 times he hid in his office and refused to come out and talk to me. Even though we together went over my MRI he explain why I am in so much pain in several spots on my spine.It was then, Victor Lopez said LOL hahah I must return to work. I am 52 years old and I know my body , its not going to happen.This company is a huge evil entity . I asked Victor in a calm voice, Victor who in your office is for my well being. His reply, I am mandated by sedgwicks policies and I am unable to answer your question.Thankfully my Lawyer stepped in. What has this world become that a paycheck is more important than your soul? read more

I Have no need to use Sedgwick as my insurance company has their own adjusters etc. I did get a letter today asking for information about a minor auto accident I was involved in that occurred January 2016, 9 months ago. 9 months have passed, my insurance company has already received the information and claim. They don't discuss the settlement amount with the insured so I don't know anything other than the repairs to my own vehicle. I filled out an SR1 form for DMV and all of that and as far as I'm concerned the rest is history. From my point of view, they have taken a long time to contact me, so if the other side is still waiting, I feel sorry for them. read more

this office has the most unprofessional ,incompetent staff i have ever had the misfortune to work with. the first adjuster would never keep her phone appts and call a week and a half later while i was at work-or when i had taken a morning off for her call she wouldn't keep appt!!!!she was utterly rude,laughed down the phone at me and said no attorney would ever want to speak with me (but of course they did!) then my case was given to another agent to handle-he sent out forms for me to sign and notarize -then when i did at a cost of $95-he phoned a week later saying he had forgot to initial the forms,he would have to re-due the paperwork and send again-i called this november and actually managed to get on the phone-he said he had mailed oout before thanksgiving weekend-of course in fact this was a lie.he also said he would reimburse me for the money i spent on notarizing-again a lie-my file has been handed to a 3rd rep!!!who has not contacted me... they lie to cover-up their incompetence-run,run,run if you can but unfortunately in ca they handle our state's claims-when i expressed disappointment in this service -especially as a taxpayer who pays their wages-the rep said oh no we are a private company-well state of california they should be fired because they obviously do not mind wasting the state's money!!! document/record your conversations.i would be ashamed to work for a company that treats their clients so despicably. read more