1. See's Candies

    1. See's Candies

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    Foothill Ranch, CA

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    See's Candies

    4.6 (45 reviews)
    Closed 11:00 am - 6:00 pm
    Updated 3 weeks ago

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    Receipt and the rude associate's name
    Yelper X.

    Stopped by this See's on my way to pickup my Target Drive up order, didn't realize it was almost 8pm and closing time. When I walked in with my hypoallergenic dog in her stroller, the associate on the floor gave me a look like "oh brother" and she looked like she wanted to say something about my dog but didn't. But said. in not the nicest or friendliest tone, "is there something I can help you with?" Almost made me feel like I didn't belong there for some reason, look + tone. Anyway, I was looking for something to get my boss for his bday. He liked the cashew brittle but I couldn't find it. So when I asked the unfriendly associate if they had it, she says, "do you mean the maple cashew brittle?" I asked, "is there another kind?" "No," she answered. Then why ask if there's only one kind? I ended up getting two boxes of nutty chews instead and she's like, "I can help you if you don't need anything at the counter." Like, "I can help you hurry up and get out." Never once offered me a sample, so I didn't bother to ask. See what I mean, rude and discriminating. I kinda threw down the boxes of chocolates and she kind of gasped and gave me a look. At that point I confronted her and basically told her how rude she has been to me from the minute I stepped foot in the store. And told her, if they were closing at 8pm, she should have said something. She asked how she was rude, feigning ignorance. Your tone was rude. Then she gives me an empty apology, oh if I was rude then I'm sorry. No you're not. All these stellar reviews must be fake and paid for by this store because they are not friendly, not kind, not giving away any samples. However, they are giving away dirty looks and snarky remarks. No thank you. I only bought the two boxes since she at least didn't make the chocolates. Won't be coming back to this store unless "Abrianna A" gets promoted to a new job outside of this store.

    Easter
    Tony J.

    Love it Here, The employees are so nice here, the customers are happy. They're very generous with Samples as well. So nice a spot too in the shopping center.

    Timmy S.

    I came here recently to get a couple boxes of candy for gifts. This store is really clean and organized, has plenty of inventory and the two women who were here when I visited were very friendly, personable and informative. I like that they have photos of what's inside the box along with a description posted above every boxed section. Another thing I liked - and I don't know if this is true of all locations - I was asked which chocolate from the display case I would like as a sample. In past visits to other locations they just handed me a flavor, not giving me a choice. After checking off positive ratings for the store and service, a fifth star would depend on whether or not I like their chocolates. As you can see, I do. Although I know some people who don't care for them (oddballs like my mom), I've been a fan for as long as I can remember. They've had a consistently good product through the years and even though prices rise over time I still think their boxes of chocolate are worth it.

    Susanne K.

    This See's is one of the NICEST shops that we've visited thus far! From the window displays right down to the bright lights pulling us in - we were really "wow'd" by the inside as well. SO clean & organized; easy to locate everything & all of the deliciousness had a home. But let's get real... it's all about the GREAT customer service that sealed the deal. Very impressive! I usually gift up a couple of boxes for some special chocolate lovers every few months or so. With that being said, this was our very 1st time to this location which is closer to home & more convenient. However, we will certainly be back to keep this awesome & friendly See's in business!

    Grand Opening today!

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    7 years ago

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    10 years ago

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    10 years ago

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    8 years ago

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    10 years ago

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    Page 2 of 2

    Ask the Community - See's Candies

    Review Highlights - See's Candies

    Honestly, when I walk into a See's Candy shop, I expect great service, and the Foothill Ranch location is one of the best!

    Mentioned in 3 reviews

    Read more highlights

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    Omg. If you're a chocolate lover, then this is the perfect place for you…read more I had zero plans of getting any chocolate when I went to the Brea mall for an errand. One of the employees offered a sample as I was on my way out and I was hooked! The most delicious chocolate I've ever had. They let you sample several selections. I went with the hazelnut... and my goodness was it incredible. Excellent customer service as well. Worth stopping by for sure, and as much as I hate malls, I'd return just for this place.

    My friend I visited here yesterday and I was more interested in talking to the customer service…read moreabout their chocolates and actually taking a few photos of the store that I had no idea my friend from Canada had bought one of the baskets, the FrischSchiggi boat. This comes with a variety pack of different swiss chocolates pieces ranging from milk, dark, white, etc. I was very impressed by the store and kept thinking after lunch we will come back. But we never did. She surprised me by buying this treat basket for me. It is now 3am in the morning and I have eaten almost one third of the basket. Lol. I would say best chocolate ever. I am so glad she bought this great swiss chocolate. This is in the Brea mall. Not sure if they are a chain, but its only 11 miles from me, and I will definitely go back with my sweet tooth for more. The service was great. I really enjoy great customer service along with excellent products. Thank you. 5/5.

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    4.9(80 reviews)
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    Review/Complaint - Luisa Chocolatiere, Laguna Hills…read more I had a very disappointing and frustrating experience with Luisa Chocolatiere in Laguna Hills. I placed an order for 30 white chocolate swans--a key part of the wedding favors--eight days prior to a wedding, with a confirmed pickup time of Thursday at 11:30 AM, the day before the event. When I arrived at the shop, the posted hours indicated it should have been open since 11 AM, but the store was closed and no one was there. I called multiple times and was given a series of excuses, including that her assistant had been hospitalized the week before. Eventually, Luisa arrived and continued to change her story, offering apology after apology and excuse after excuse. Only after I showed up in person did she actually begin to check whether the order could be completed. Several hours later, she claimed she could still fulfill the order and said the swans would be ready by 7 PM. Since we couldn't return that evening, we arranged to pick them up the next morning at 11:30 AM. Luisa said that would be no problem. However, the next morning, I began receiving texts saying the molds were damaged and she would not be able to complete the order. She offered only two swans--one for the bride and one for the groom. We ordered thirty. That was the entire point. This was a major letdown just before the wedding, and we were left scrambling. The owner demonstrated extremely poor communication, a complete lack of professionalism, and very questionable business practices. Once she accepted the order, she should have immediately confirmed that she had the capability and materials to fulfill it--not wait until the last minute. At no point was I told there might be a problem. This experience was an enormous disappointment during an important life event. I would never recommend Luisa Chocolatier to anyone. The owner is unreliable, disorganized, and lacks the accountability that any successful small business owner should have. I don't know how this shop is still in business.

    Extraordinary Chocolatier in south OC! Luisa and her husband are the owners of this amazing…read morechocolate store, they are very accommodating and kind. Luisa designs & creates custom work with chocolate! She has a wide variety of chocolate gifts available at her store. The chocolate is delicious! Mouth watering! See my photo of her custom work!

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    Läderach chocolatier suisse - Brick Chocolate

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    3.8(188 reviews)
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    My favorite chocolates are made in Switzerland, Belgium, and Japan…read more So I was pleasantly surprised to find a Läderach Chocolate shop while walking around South Coast Plaza. They were handing out samples of their hazelnut chocolate bars, and after one bite, I knew I had to step inside to look around and try some more. Such luxuriously rich and smooth chocolate morsels that melt so exquisitely in your mouth (where you can taste and smell the layers of quality ingredients contained in each piece). Really took me back to my last trip to Switzerland when I overindulged in chocolates and fondue (and it was so very worth it). Pricing is by the pound if you get items a la carte. Truffles and pralines are $84 per lb (works out to be average of $3 per piece) and their chocolate bark bars (aka FrischSchoggi) are about $60 to $64 per lb. Otherwise there are prepackaged boxes at set prices ranging from about $20 to $150 and more. Today I sampled the hazelnut chocolate bar, pava praline square, a white chocolate espresso truffle, and a champagne truffle. I ultimately decided to purchase the pava praline set (comes with 8 pieces) and 5 pieces of the white chocolate expresso truffles. Total was just under $40. Truffles came in nicely designed, minimalistic boxes. They are located on the second floor of the Bloomingdale's wing of South Coast Plaza, above Sephora.

    Service improved, maybe management is paying attention to feedbacks. This morning, they had a team…read moreof two friendly staff standing by the door handing out samples. When I walked in, Christina (or Christiana) greeted me and helped me sample and select chocolate. A much better experience than last visit. Thumbs up for the improvement in customer service.

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    See's Candies - candy - Updated September 2026

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