This location was soooooo good! I picked up some toffee chocolate nuggets and a few lollipops. Everyone loved them. It's so nostalgic for us! The staff were so nice and helpful. Highly recommend this location. read more

I went into See's while I was shopping for a special customer/friend. I needed to stop at Trader Joe's and Whole Foods for her and I remembered that one of her favorite treats is the Divinity Puff from See's. Her birthday just passed and I wanted to give her a little something to know how much I appreciate her. See's cleanliness is pretty consistently pristine. Victor was working. He was out of Divinty Puffs but offered an alternative until I told him about my customer and that she's told me in the past that the Divinity Puffs are her favorite. So he immediately called the Laguna Niguel location and told them exactly what I would like, told me how much it would cost, and asked them to gift wrap it. So convenient because I was going to Whole Foods next and my little gift was all ready! Not only did Victor give that best customer service but he's so friendly, funny, and has great hair! read more

See's Candies - Absolutely pristine! - Chocolatiers & Shops Near Me - Laguna Hills, California

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As with everything else inflation has hit here too. $24.95 for a box of their tasty WALNUT DARK CHOCOLATE CARAMEL chewy bars. $17.25 for an 8-ounce box of DARK CHOCOLATE MAPLE BROWN SUGAR candies. Such is life...thankfully I indulge in this kind of sweet rarely. The gent (Riley) behind the counter was efficient and polite in spite of the indecisive semi-snail female customer holding up the line. She was deciding as she went while picking multiple boxes. He was cool under pressure. I purposely kept it short and sweet. The store is clean and well organized and convenient to home. Located next to TJ's is a plus too. read more

I want to say thank you Victor for taking your time on making our first time at a Sees's Candies special! It was also a very clean establishment with excellent service! read more

See's Candies - Chocolatiers & Shops Near Me - Laguna Hills, California

Shout out to Victor, the store manager for the star service!! I stopped in Saturday for a birthday gift for a friend that night. I mentioned this at checkout and Victor packaged it beautifully with an Easter themed box and Happy birthday sticker... lovely touch for such a yummy box of chocolates! Not to mention, when I said I didn't want the sample of the dark chocolate coconut something, he asked if he could bring me a favorite to which I replied the milk chocolate bordeaux that he happily offered... Thank you Victor for the personalized touch at every interaction! Love sees candy and we alternate between this store and the RSM store.. Laguna Hills now has our forever business! read more

Heather helped me at this location, she was absolutely great. I bought a 1lb box and ended up with a few items I did not order. Heather helped me no questions asked. I love the service at Sees Candy! read more

I spend a fair amount of money enjoying Sees Candy. There are 3 or 4 stores that I purchase from. I have found that all locations have been out of dark chocolate California brittle. When I asked today (Tuesday 2/18) I was told "when we're out, we are out. It's out of my control." I was in no way implying she controlled the inventory. I then asked for the dark chocolate cashews and was told they were in the carousel in the middle. I told her I didn't see them and she said "I guess we're out." I then asked for salted dark chocolate caramel. "We are sold out." Maybe Valentine's Day cleaned them out? How about a smile and a sorry? I bought a pound of other favorites and asked for a mint scotch mallow (delicious.). When I got to my car I realized she didn't charge me for that. Perhaps to make up for not offering a sample, which I know is not mandatory, but is customary. I want to say I've never had less than fantastic customer service here or any of the other Sees establishments I frequent. I guess everyone has a bad day. read more

They're very very nice to my special needs daughter! They understand that she's a little Nurodivergent. Riley was working there today pleasant gentleman help my daughter with all her purchasing needs. I'm finding myself addicted to the California crunch, I miss the honeycomb one! But this one comes really close. read more

See's Candies - Chocolatiers & Shops Near Me - Laguna Hills, California

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I was helped by the nicest young lady at See's Laguna Hills this afternoon. Her name is Fia and she could not have been nicer. While I was in the store a sudden rain shower came through. Both she and another employee, a young gentleman, offered to walk people to their cars with an umbrella-Truly a kind gesture! Thank you, Fia, for your kindness and excellent customer service today. read more

I was shopping for a birthday gift for a coworker and Victor was so helpful in picking out something great he even just wrapped it for free. So I bought an additional candy box & card for my appreciation since they have no way to leave a tip via the register & all I had was my phone. Thanks Victor for being Kind, Prompt & insightful. I was going to just get a Trader Joes gift card but this was so much more personalized. I'll def come back again. Employee Victor- 10/10 read more

The team at this Laguna Hills store is truly outstanding! I visited the other day and was helped by Cameron. There was a long line of customers and only Cameron behind the showcase. He greeted each customer with a warm smile and made it a point to really connect with everyone. For example, there was a family with several young children picking out a 1 pound box. The children were a bit shy and indecisive when their parent asked which chocolates they wanted. Cameron was patient and kind the whole time, offering helpful suggestions the kids were excited about. The family left happy and Cameron continued providing this level of care and attentiveness to each customer that followed. Great job! I also wanted to commend the rest of the See's team at this location. Victor is an absolute gem who is kind and genuine with everyone he meets. I used to live in Brea and would see Victor at the Brea Mall See's location. After I moved to Laguna Hills I stopped into the nearest See's and was pleasantly surprised to see Victor's friendly face! He transferred to this location and I couldn't be happier. The ladies at this location are also wonderful. I always enjoy chatting with them and sharing stories about our latest sewing projects. Great job, Laguna Hills See's team! read more

I visit this See's Candies location from time to time and always enjoy trying new candies recommended by Victor. Today I got really great service from Genevieve. Although a couple of my favorite chocolates were out of stock she was very helpful in letting me know what other chocolates would be similar with marshmallow in them. Genevieve introduced me to the Rocky Road candy and I'm stunned that I've never tried it before. Thank you for adding another favorite to my list! And Thank You See's for hiring stellar employees! read more

At one time, See's candies were very good, but now they are overly sweet due to artificial sweeteners and artificial vanilla (vanillin) and leave an unpleasant after taste. People who like overly sweet candies will most likely be happy with the chocolates, but if you have tasted a piece of chocolate made with an adequate amount of cocoa, sugar and real vanilla, the difference is obvious. read more

I love going in and perusing the flavors, especially since you usually get a free sample or two! Overall See's is pretty good, but not phenomenal imo and there are definitely better chocolate shops out there. The ingredients seem just a tad on the cheaper end (don't quote me on that tho lol it's just the vibe I get from the general taste) read more

Stopped in yesterday to get myself some candy, and was pretty disappointed. Very small bag with 12 or so pieces was $20. That's normal. However; this is the first time I've ever had stale candy. The toffee-ettes and almond buds were totally stale tasting. Never had that happen before. Must have either been too old to be sold or not stored properly. Either way; not going back. Sad. read more

I had a TERRIBLE experience at this See's Candies in Laguna Hills. CARMELLA AND VICTOR completely HARASSED ME. I wish they would bring back SELENA to manage this store - as she had managed the Laguna Hills Mall store when it was there. All of the other See's Candies stores in the Orange County area have excellent customer service - but CARMELLA AND VICTOR really RUINED IT for me at this store. Thanks read more

Needed a gift box of see's chocolates in a pinch, Riley was a huge help! Great service. Clean store! read more

Both employees (Cameron and Victor) were very friendly and responsive to my questions. Store is clean and well-lit and in a fine location next door to Trader Joe's. I plan on returning. RB read more

Our experience here was amazing. We drove from the Midwest to California and missed Sees Candy. Our kids loved their experience at this See's we visited a few others but the service here was by far the best. Cameron was a huge help to us. He was kind, efficient, happy to answer all our questions, and patient with our kids. I would highly recommend this Sees Candy especially if Cameron is working. The chocolates are some of the best. read more

Just left the See's Candy on Avenida de Carlotta and what a pleasure it was to go in. I was greeted as I walked in and a sincere Thank you as I left. Carmelita served me and she was a wonderful help as she offered gift wrap and then applied a "Just Because " sticker !! This location truly knows and practices "Great Customer Service "...... read more

An institution for chocolate lovers. Always friendly staff with free samples. Tried other places, but my mom's favorite is See's, so gotta make mom happy read more

It's a typical See's with a plethora of various single & group candies singly & boxed. Competent staff & they give samples. Extremely good various brittles. read more

Got a few of my favorite pieces today! The helper gave me a couple free samples which is always "sweet". Great place for gifts! I love scotchmallows, butterscotch squares, and orange truffles. read more

Update: After writing the review below a See's representative immediately reached out which is great, shows they do greatly value their customers and reputation. My concerns were passed on to the District Manager (who reached out to me promptly) and the manager (who also reached out to me). Based on this I decided to give the Laguna Hills store another try and had a much better experience. Genevie (associate that helped me) was patient, friendly and nice. She was very knowledgeable about the different types of chocolates; overall great customer service from her. Original Review: Drew the short straw with customer service. When getting my custom chocolate box Americ C. (per name tag) had attitude, was rude and flat lied to my partner and I. Additionally she wouldn't let me sample a single chocolate and gave my partner attitude when saying she wanted to try one piece (all the other customers were getting multiple samples). Furthermore when selecting a 1/2 lb. box she said we were required to fill the whole box regardless of weight multiple times (she was trying to stack chocolates on other chocolates and smash in as many as she could). Called See's headquarters and they said this is not the case and the employee must have been confused. Good candy but I'll never go back after this experience! Americ C. needs to be let go as she definitely ruined the positive festive holiday spirit we had before going in. read more

I love stopping off at this location of See's Candies before I go next store for groceries at Trader Joe's. The staff is so professional, helpful and friendly. Thank you Cameron and Riley. The birthday cake chocolate is so yummy. Visiting See's Candy is a wonderful connection to my Irish parents's love of their boxes of chocolates for the holidays. read more

This is my favorite See's shop! I stop in here about 2 times a month. I always look forward to seeing Victor and Cameron. They always make it a point to Welcome everyone with a warm gracious Hello! Always a pleasure and a delight! Thank you!!! read more

I met the "Chocolate Whisperers" tonight! Carmella & Sharon took the time to explain the many varieties of chocolates Sees has to offer. They whipped out a menu of all the different chocolates and made searching for the perfect boxes easy! I even found my favorite piece that I've been looking for since 2019! Let's just say I had the most amazing experience at Sees ever! Carmella and Sharon were very friendly, fun, and just made my holiday experience so memorable. They have made an everlasting impression on me and I will surely pay it forward. read more

Sweet treat, in every way! I love See's Candies and was delighted to find this shop in Laguna Hills, conveniently located near Trader Joe's. It's well-lit, and the shelves & counters are spotless. Best of all, customers are made to feel welcome--not with a canned greeting, but with genuine smiles and tasty samples. I want to personally acknowledge Victor, who is at once unassuming and extremely knowledgeable about chocolate in general and the products/company he represents. Five-star service, products, and personnel...what more could you ask? read more

Always fantastic...no matter which location. Sorry to see that many have shut down! Always great flavors, variety and service!!!

I had the best experience buying See's Candies. Cameron, the sales representative was so polite and accommodating. I was impressed with his personality and thoughtfulness. Thank you Cameron for making my experience so rewarding! read more

This review for the employee named "Saul". My wife and I came in tonight to purchase some gifts for our family. Saul was INCREDIBLY knowledgeable about all the products they had. Will be back again! read more

Victor was so much fun and helpful. It is so nice to lean about the new candy selections. I bought way to much but it was so fun.

My visit was efficient and my cashier was warm, welcoming, courteous, and professional. Although our interaction was brief, I was impressed by the hospitable service. Exceptional service and hospitality is not as appreciated as it should be and is not very common anymore, unfortunately. However, I was refreshed to experience it tonight. Holidays in retail are definitely tough but I had a great experience tonight. read more

Very happy about the fact that they are open. The service inside is great. The only thing I didn't like was the fact that I ordered it online. It took over 40 minutes before I could go pick up the chocolate when I could have just gone inside and picked out my candy. Definitely will be doing that next time. read more

Stopped in to to get my mom a few pieces of her favorites as a thank you, and both the men who helped me were so friendly and helpful. I never write reviews, but felt compelled to just to say how their kindness (and chocolate ;) ) made my day! read more

It is so convenient to go to this location. Cameron and Riley were friendly and welcoming. I appreciate that they were patient as I chose a custom box of chocolates for a present and then gift wrapped it and applied a holiday sticker, (saving me time and energy). And, who doesn't love the gratuitous treat? It always puts a smile on my face. The dark nougat is my favorite. Thank you! read more

Sees has been in our family for over 55years.. my dad always celebrated Xmas in New England by bringing home a large box of Sees and presenting them to my mom on Christmas Eve I stepped in this particular shop today because I was missing my ex boyfriend who I always bought Bordeaux Dark chocolates for... Somehow I knew it would make me feel a little less sad.. I was greeted happily by VICTOR I shared my feelings with VICTOR and told him I couldn't remember the name of the candy Bruce loved so much.. " let me help", replies VICTOR--he not only knew the various flavors and fillings he queried me on the names which he passionately spewed off.. " WOW" .. " YOU'RE SO WELL VERSED IN THESE PRECIOUS CANDIES". Then I asked.." Do you like working for Sees?" VICTOR responded immediately with , " I LOVE THE PEOPLE I WORK FOR".. which in my humble opinion says it all.. it's all about the people! VICTOR couldn't say enough great things about how much he enjoys managing his own SEES SHOP and all the great things about SEES!! I Think VICOR should be a strong candidate for EMPLOYEE OF THE YEAR!! Thank you so much to my FAVORITE ABD ONLY CANDY STORE!! read more

Awesome, awesome, awesome customer service. Julie took care of me and did an amazing job. We know the candy is good, so the customer service is what makes a difference. read more

Thanks for being there during the shutdowns! I've never been so happy to get candy! We love See's!

How many 1-star reviews is Carr O. going to leave over a one-time visit that lasted less than 4 minutes? Me, I've been going to this See's store since they were a pop-up shop across the way. I'm here every week before my trip to Trader Joe's buying candy, not just coming again, again, for the free sample. (Southern Ladies have better manners.) I have always had wonderful experiences. Greeted warmly, offered a sample of the day, and experienced great customer service, from the regulars and the holiday helpers even when the shop is very busy. Thank y'all for sweeting my retirement days. read more