Cancel

    Open app

    Search

    See's Candies

    3.8 (28 reviews)
    Closed 10:00 am - 7:00 pm
    Updated 1 week ago

    Order See's Candies Takeout or Delivery

    Services - See's Candies

    Gift shops

    See's Candies Photos

    Business Info

    You might also consider

    Recommended Reviews - See's Candies

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    My receipts and return receipts
    Ting B.

    [Update] All resolved! This was escalated to the district manager who was extremely helpful and professional in handling the mistake that Holly made. I was fully entitled to my refund and also received my full refund in store, where I was assisted by the store manager, who was also extremely professional, kind and understanding of my situation. Thank you for making this right, pleasant hill See's team ! ----------------- original review below: This review is for the incredibly rude, passive aggressive, dismissive customer service I received from Holly N at the pleasant hill store right off of monument freeway. My boyfriend and I purchased 7 items from this location on Saturday September 26, 6 of them were gifts for a upcoming family trip and 1 was for ourself. When we got home, we opened the can of Toffee-Ettes we got for ourselves, and found it tasting incredibly stale and even a bit of bitter. We have always loved our sees candies, they have been holiday gifts and family gifts ever since we remember, so we were sure that normal Toffeeettes does not taste like this. We went back to the same store on Sunday, asking for a refund. Because the rests are gifts and there is no way to be sure about the quality of those, we felt uncomfortable giving them as gifts to our family. Holly N was the only sales associate at the store. When we asked her for the refund and explained our reason, she cut me off while I was explaining to say " we don't do refunds". I told her that I read the sees candies "60 day's satisfactory guarantee" on the website and it does say I am able to return them to a store within 60 days of purchase, in which she just replied that they don't do refunds, and if I need to refund I'll have to send an email to corporate and start a whole process. I tried to ask her how long the process will take, which then she sarcastically replied something alone the lines of " well if you read our website then you should know that it's 90 days".... HOW RUDE ! I was only just trying to protect my rights as a customer. At the end, my boyfriend and I just decided to switch out the bad box + the other box of "toffee ettes" we got as gifts, hoping that maybe the quality and we were just unlucky and got a bad batch. But this definitely left such a sour taste in our mouth for getting unexpected - sarcastic and rude service. I went back home and re-read the satisfaction guarantee on the website and was unable to find the 90 day requirement or any email I need to submit a refund request to in order to. The website says " If for any reason you are unsatisfied with a See's product you purchased from us or one of our authorized sellers, we will gladly provide you with a refund or replace the candy free of charge." Holly N, you did not help us with our problem and you absolutely need to work on your customer service skills to not be so sarcastic and fake nice. You can speak in a calm tone but your attitude and how you say things needs work. We will be trying to return our purchase at another store. This is just not ok.

    $7.85, $7.50

    See all

    1 year ago

    Business owner information

    Photo of Johnnie W.

    Johnnie W.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    Business owner information

    Photo of Johnnie W.

    Johnnie W.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    Business owner information

    Photo of Johnnie W.

    Johnnie W.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Business owner information

    Photo of Johnnie W.

    Johnnie W.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Debbie G.
    3
    142
    73

    2 years ago

    Business owner information

    Photo of Johnnie W.

    Johnnie W.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ting B.
    1
    13
    18

    3 years ago

    Business owner information

    Photo of Johnnie W.

    Johnnie W.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    10 months ago

    I bought a box of candy online and picked it up. They used to offer a free piece of candy but not this time. Very disappointed.

    Business owner information

    Photo of Johnnie W.

    Johnnie W.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Johnnie W.

    Johnnie W.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Johnnie W.

    Johnnie W.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Tina W.
    89
    31
    29

    2 years ago

    Business owner information

    Photo of Johnnie W.

    Johnnie W.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    I am always very satisfied with Sees products and service. The confectioneers are knowledgeable about their treats and helpful.

    Business owner information

    Photo of Johnnie W.

    Johnnie W.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Johnnie W.

    Johnnie W.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Emily L.
    1023
    524
    3598

    5 years ago

    Helpful 20
    Thanks 0
    Love this 17
    Oh no 0

    6 years ago

    Helpful 3
    Thanks 0
    Love this 3
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Carmen is so helpful that I came back two days in a row!Even went in the back to get what I needed. Great customer service! Thanks!

    Business owner information

    Photo of Johnnie W.

    Johnnie W.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Amy S.
    1117
    2421
    20492

    9 years ago

    Helpful 4
    Thanks 0
    Love this 4
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Business owner information

    Photo of Johnnie W.

    Johnnie W.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of E D.
    0
    1
    0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Charlie P.
    0
    288
    238

    6 years ago

    My favorite place for chocolates especially during the holidays! :) nice people and great variety and quality of treats

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of J S.
    0
    21
    0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    I went to 2 locations. They were both helpful clean and employees very nice. Plus I got to try a sample or two before I added to my box

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - See's Candies

    Review Highlights - See's Candies

    Twice so far this year, I have purchased See's gift cards from Costco to use at this See's location on Monument Blvd.

    Mentioned in 3 reviews

    Read more highlights

    You might also consider

    Kait's Art Vintage Home

    Kait's Art Vintage Home

    4.7
    (9 reviews)
    0.5 mi
    $$

    A boutique is only as good as the owner... and this owner is A+ in my book. She is attentive, kind,…read morehonest, very personable, unique, creative... I could go on. This store is a perfect GEM nestled in N unexpected place in Pleasant Hill. She has beautiful pieces and carries Dixie Bell chalk paint which I love and is difficult to find. The owner, Kait, is super helpful and within minutes of talking to her, you feel like she is a lifelong friend. She is easy to communicate with and it's a no pressure to buy situation. If you have a moment to pop in I would Recommend it because you will be surprised at all of the fun home decor, baby clothes, paint, and more that you will find there. Overall, darling store and owner!

    I love this cute place! A friend of mine scheduled a painting lesson as a girls hangout night and…read morewhile I wasn't able to stay for the event, I did come back later in the evening and all of my friends had amazing looking paintings. They also were able to bring in their own snacks and wine to have a little pre-painting wine and cheese. That's not all, the little shop that is attached is incredible! I bought some hand made soap that I just couldn't live without because of how yummy it smelled (my husband chuckled at me as I batted my eyelashes at him to purchase it for me). I also found the CUTEST soap holders. A little basket and one that looked like a old fashioned sink faucet. Super cute! I honestly would love to decorate my WHOLE house with the cute local artist finds that are sold at Kaits. I can't wait to visit again! If you adore vintage and local craftsman work, visit Kaits! It's totally worth it!!

    Photos
    With help from owner, Kait, I was able to transform this basic breakfast nook to French country style! See before and after pic!
    With help from owner, Kait, I was able to transform this basic breakfast nook to French country style! See before and after pic!
    Santa Cruz beach driftwood tapestry wall hanging for my sons room! Obsessed with it!
    Santa Cruz beach driftwood tapestry wall hanging for my sons room! Obsessed with it!
    Yes!

    See all

    Yes!

    See's Candies - chocolate - Updated June 2026

    Loading...
    Loading...
    Loading...