Carlo is great. I know a lot about my car, and this is the first time I've had to use a shop to service my car (I always do my own work, but I don't have a garage anymore). He's personable, polite, explains things to you. I've had a metal "clank" for a while and have checked everything. The actual chassis bolts were a little loose (wtf!) He knew where to check. I still have a small rattle, but I have aftermarket brakes on my car (cross drilled rotors and pads), so no big deal. The hard clanking was my concern. Didn't charge me extra for road testing it with me. Worth every penny and 5 star he has received. I highly recommend if you have a Toyota product. Thank you for the great service! read more

With 2 decades of dealing with repair shops/dealers in my life, and after utilizing Carlo for our Toyota's maintenance for the last ~3 years living in SFV, I can safely say ServiceLex was THE BEST auto repair shop I've ever experienced in my life. I would give more than 5 stars if I could. Yes, he's that great. Not only does he perform neat, clean work, but he's very personable, friendly, and considerate, and his rate is fair - especially considering that he goes above and beyond what is required. I was really lucky to live nearby, and just took a chance on his shop out of the convenience factor, but I miss being able to take my Toyota to him. Carlo, if you're reading this, thank you for all you did for us, and Jennie and I wish you the absolute best! ;) (...And, if you're a 420 fan, he's right next to the best dispensary in SFV, so you can do your shopping while at his shop.) read more

I'm so glad I found this place. I was looking for a service center that specializes in Toyota and brought my beloved car here. I've been to multiple auto centers in the past but ServiceLex excels in great customer service. Carlo is very welcoming, kind, and most importantly knowledgable. He was very thorough and honest when explaining what my car needed at the moment and also let me know what to expect for my next maintenance appointment. Everything under the hood is fine tuned and he meticulously worked to make sure my car is in tip top shape. Prices are great for the hard work and TLC my car needed. I recommend Carlo's service to anyone with 4 wheels. Go Dodgers! read more

After 30 years at the beach, I met a gal and she "informed me" it was time to settle down. While some of the adjustments have been more traumatic than others, I'm happy to report that finding a new mechanic to replace my reliable old wrench, John has been a surprisingly pleasant experience. Located just a few blocks northeast of the Topanga Mall, Carlo's ServiceLex is exactly what I was looking for... dealership level service at neighborhood prices. To date, he has seen three of my four vehicles: A '97 Lexus, LS 400 was first and a GMC Acadia and pickup after that. Focusing on the Lexus which is, of course, their specialty, I came in with a variety of problems: a check engine light that led to broken pollution controls hidden behind the engine, tune-ups, oil changes, worn out suspension pieces and, most recently, a dead power steering system. While all issues were handled quickly and reasonably, it was the last one that really impressed me. Having worked on my own cars since the 70's, I like to think I know my way around a garage. That said, I now prefer to stay clean and let the experts do it. When the power assist on my steering failed prior to the move, I took it into John to assess the damage. Cost for rebuilt rack and pinion steering assembly: $750 + labor. Made sense, the car is 18 years old, but for that, I'll steer harder. Once moved to the Valley and facing the prospect of having my daughter drive it, I had to come correct. Enter Carlo... and here's the point... as a dealership mechanic of 15 years, he knows the tricks! Instead of the aforementioned replacement, he knew to service it instead! NEW cost: one hour labor... $80!!! Customer. For. Life. As to the rest of it, the shop is spotless and overseen by his charming wife Nancy. Female customers are welcome and treated with integrity and respect. When you have to pay Carlo, you will drive out certain of three things: you needed the work, it was done well and you paid a fair price for it. If you own a Lexus or Toyota and don't feel like paying the "dealership" rate, give ServiceLex a shot. Odds are you'll become a regular too. read more

I've been coming to ServiceLex for a little over two years now. If you're looking for a mom and pop mechanic, look no more as this is your place to go!! Carlo is always professional and very honest. He offers you suggestions before even proceeding to do the job. read more

I took my Lexus to an inspection at ServiceLex at the request of a potential purchaser. Woodland Hills Lexus gave me a service report the first service my car came out warranty with a list of problems. I took my car to a shop. They looked at the car for 4 hours and found it in perfect condition. ServiceLex finds a $400.00 problem in order for me to reduce the price of my car. As the purchaser was leaving i heard the mechanic say the he didn't really have to worry about the item he indicated. i guess if you are looking for honesty go somewhere else. read more

ServiceLex is great. I used to only take my car to the dealership for issues and didn't mind spending the extra money for dealership quality service, however ServiceLex has shown me to be honest and still give me top quality without the premium price. When I had the engine light come on, the dealership wanted to charge me over $150 and leave my car all afternoon just to hook up the diagnostic computer, but ServiceLex did it in 5 minutes just to tell me what was going on and we took care of the issue that day. Fully recommend ServiceLex for your Toyota or Lexus or scion. read more

Not open on Saturdays as claimed. Don't bother driving or towing your vehicle. They ain't there!

I found Carlo 3 years on yelp and he's taken extremely good care of my two vehicles!!! He really cares about his customers and in providing a high level of service. I always make an appointment and he's ready for the car and completes his work on time and at the pre-agreed price. His prices are extremely reasonable while getting a Lexus factory-trained mechanic who doesn't up sell and is very honest. Hard to find these days! read more

Look no further. If you want an honest mechanic to do business with, Carlo is that person. From oil changes to having my timing belt replaced, every experience has been a pleasant one. He is honest, and that's a quality you see from the start. I recommend you to give him a chance to earn and keep your business. I know he's earned mine, and I don't plan on going anywhere else. read more

Carlo has always known exactly what the problem is with my cars and fixed it within a couple hours each time at max. He's extremely efficient and his shop is clean and welcoming. He has amazing customer service when coming in for an oil change he does a general check up and makes sure my car is always healthy! Thank you Carlo! read more

Excellent customer service. They Diagnosed and fixed the problem right away. I would highly recommend their services.

Probably one of my least favorite things to do is go to a car repair shop, but not after today! These guys at Service Lex are the best! As soon as we drove up to have our battery checked on our Toyota, Carlo was right there helping immediately. Easy, efficient and nice atmosphere while waiting. Comfortable waiting area with yummy snacks and coffee / water. I would suggest this shop for all your Lexus and Toyota needs 'nn read more

ServiceLex - Auto Repair Near Me - Los Angeles, California

Called to see about getting an appointment and the person answering the phone could not share their name after being asked several times. Don't do business with any business where the person who answers the phone does not want to identify themselves. read more

Great break job on my Lexus. It was easy to make an appointment with them and great customer support over the phone. I felt comfortable trusting them with my car. Thanks! read more

Carlo treats you like family. He offers the best service at the best price. He's trustworthy and honest. I can't say enough good things about this facility, my Lexus will last a million miles because of him. Peace to him and his team. read more

Carlo is a very honest, respectful mechanic and I will absolutely make him my regular repair and maintenance spot. His shop was clean, and he took the time to clearly and thoroughly describe what he was going to do for my service. He found an error from my previous mechanic which showed his attention to detail. An honest mechanic is worth his weight in gold, as they say, which is what I can say about Carlo. I would highly recommend ServiceLex for any repair and maintenance on your Lexus. read more

I took my 1999 Lexus LS400 into ServiceLex yesterday and I cant believe i didn't do this sooner. All i can say is this is an awesome shop run by an honest and caring owner. Carlo took the time to inspect my 225,000 mile LS and found things that not event the local Lexus dealer found. Not only that, he saved me about $3,000 in repairs that Lexus was insisting I take care of. I really get the sense that he wants to see my car on the road for many years to come and thats a great feeling. While this first visit was minor (Radiator hoses, trans fluid, temp sensor), I definitely plan to come back to tackle the power steering pump and engine/tranny mounts that are going out soon. read more

Best place ever!!! Only place I trust for both my cars! CARLO is professional, knowledgeable and very thorough. The shop is always clean and customer service is outstanding!!! If I could give them 10 stars, I would!!! read more

I will only take my PRIUS here. You get all of the experience and technical skills of a Toyota dealer, but way less of the costs. Carlo is the Tech and the owner, so he really makes sure you are happy. I am so glad I found this shop. read more

Great service and very professional. I found this place on Yelp and was skeptical at first. I have a 2009 Scion TC and have been looking for a good shop to take it to for regular oil changes. The owner was very welcoming and was great the whole way through. I told him what I needed and he explained the process to me. He was very thorough and I was happy with his service on my Scion TC. I was very happy about the price for the service provided. I will definitely be back! read more

A friend's recommendation. Marvelous costumer service! Carlo is so professional and a kind person, even done more then I asked, thank you. Definitely a place to return. read more

AMAZING. HANDS DOWN. Took 2007 Prius in for service work. Carlos was amazing and did all the work for less than half for what the Toyota dealer would have charged. Affordable, fast, and amazing service. Highly recommended for Toyotas and Lexus'. I will not go anywhere but here for car work from now on. The garage was organized, clean, and smelled great too. My car is a new car now! Thanks so much! read more

Took the car in to get the brakes done and the mechanic, carlo, did a great job. He found other problems with my car that needed attention. Reliable, fast and a great guy. Reasonable prices. Better than other mechanics and he guaranteed his work. read more

What a great experience, Carlo the owner is very professional, honest with a great attitude. 12 Years of experience in Lexus/Toyota, he has great customer service and it's just a pleasure talking to him and watching him work on your car. Definitely recommend his shop! read more

Carlo is the man! If you have a toyota and lexus I would bring your car troubles to ServiceLex. One of the most attentive and fair mechanic around and those are rare to find! He took care of my problem right away when others couldn't even diagnose it properly. A+ work. read more

Carlo is great! I've owned 3 Lexus RXs since 2002 and he's the best mechanic I've ever had. Smart and honest, a great combo!! He takes the time to do things as well as can be done and his prices are very reasonable. Nick is great too! His dad used to work with Carlo @ Santa Monica Lexus and now he's a great mechanic in his own right. read more

Found this shop on yelp and thought it's a good time to try and you mecanic, and let me tell you I did not regret it .service was very professional, the shop is very clean and organized and the owner is super friendly knowledgeable. prices are very fair. definitely come back here again read more

Carlo was super helpful and nice, got me in and out quickly! Didn't charge me for every little minor thing which I greatly appreciate!

I LOVE independent mechanics who specialize in a particular brand, especially this place! Brought my Toyota Sequoia in the other day after experiencing an issue with the steering/front suspension. Carlo easily found the problem and took the time to show me the worn out part in person. His quote was very reasonable and his estimate as to when he'd be able to finish the job was spot on. If you have a Toyota or Lexus and are tired of dealing with impersonal dealerships, check this place out! You won't regret it! read more

My decision to use Carlo, the owner of ServiceLex was not an easy one. I have taken my 2005 RX 330 to the Glendale dealership at which I purchased it for every service it has had, needless to say, a lot of free cappuccinos. Lexus dealer service is hard to beat but you do pay a premium for the free rental car, trusted service and the car wash, but it appears I finally found a great alternative. Hard to find a good independent Lexus service shop in the valley. Carlo has clearly changed that for those fortunate enough to find their way to his shop. Key criteria: Factory trained technician with many years of dealer experience. Second, his shop is very clean, always a great sign of someone who will treat your car with respect. Third, he does the work himself. Fourth, very competitive prices, far less than the dealer. Fifth, delivers on his promises, timely completion. Specifically Carlo did both front and rear brakes for my car. He laid out the options for factory vs aftermarket parts, letting me make the choice, with clear pricing and information regarding pro's and con's of factory vs aftermarket. In summation, unless you really need that free rental car, cappuccino machine and popcorn, you probably will be very pleased that you took your car to Carlo. read more

Got an oil change for the car. Great customer and vehicle service. Will be back. Thank you.

If you're looking for an honest car repairman...than Carlos is your man! I took my car into have my rear brake pads replaced because Lexus of Woodland Hills said it was a matter of safety to have them done soon. Well to my surprise, Carlos told me that it wasn't as dire as they had made it out to be. I still have some time before I need it pads need to be replaced. Thank you Carlos for being an honest man!! read more

Very professional and excellent service. Shop is clean and well-maintained. I felt the technician was very honest and personally showed me where there was a problem and what was good. He did more work then I asked for, and free of charge! Will definitely be going to him for all my Toyota and Lexus needs Oil changes to repairs. read more

You want one on one service? This is the place. Friendly Family owned and ran. Feel the quality, and care was dead on. Looking for that honest mechanic? Carlo made you feel just that. read more

My friend Willie referred me to this mechanic and look into an issue I have with my REX (CRX). In the back of my mind, his shop says ServiceLex which I think specializes in Toyota and Lexus however mines a Honda. Anyhow, Willie assured me that he used to work for Lexus / Toyota dealership for over 10 years before he opened up his own shop and Carlo (owner) is now working on his Acura. So I thought, as long as it's in Japanese arena, why not. I talked with the owner, Carlo, and explained my issue with my CRX (REX) why it wouldn't start. My little car that could, of over 25 years of age, I still think she still have plenty of life left just have some minor tinkering. After Carlo was able to diagnose the issue with my CRX, it was up and running. To my amazement, Carlo is truly a life saver with my baby. My CRX is alive once again. I am so happy to have my Friend Willie refer me to Carlo. His shop is super clean. It's like one of those Luxury service places, of which I cannot walk on in without wearing something like Gucci or Armani things. It's truly clean. That says so much about a mechanic. A clean shop, means he truly cares his work environment, and if his shop is really that clean, imagine how much care he would on his client's vehicles. I am stashing my Hybrid now because my CRX still gets better gas. Thank you so much Carlo. Oh, another thing, it was a complementary diagnosis service for me, super Awesome. read more

I was told that my Lexus needed many repairs that were very costly. I was contemplating if I should purchase a new car instead. A Volkswagen sales person told me about Carlo and that he has many years of experience repairing Lexus cars. Carlo was the only honest mechanic (I also went to 2 different repair shops besides the dealership). He repaired only what was necessary therefore, I did not need to buy a new car! ... Plus, my car has never run so smooth in over 10 years. Carlo is very trustworthy and knowledgeable... I even have my mom going to Carlos ! read more

In a business that tends to be filled with dishonesty, Carlo and ServiceLex are just the opposite. I have brought my Prius there for several years now and have always been treated fairly and with total honesty and transparency. Not only is his knowledge of what he does top notch, but he also treats his customer like he wants them to be his customer for a long time. And I totally will. read more

I'm very glad to find this place on Yelp with the good reviews. It is true. The garage is impressively clean, and the owner is very nice and honest. I brought the Lexus RX330 in for battery problem that was confusing to diagnose. Carlo gave very good suggestions and got the problem fixed inexpensively. It's been a month, so far so good. I'm so grateful and will definitely bring the car in next time for routine maintenance. read more

I took my Lexus for service of a broken mirror, and Carlo gave me a ballpark quote that was lower than the dealership. However, once he had the VIN of my car, he called later the same day with surprising news... the mirror for my model was actually a little cheaper than the ballpark estimate!! If you've ever felt like you've been unfairly overcharged for auto repairs at a Lexus dealership, then I highly recommend getting a quote from ServiceLex. The mirror was fixed perfectly, and I plan on returning again. Not only did Carlo earn my business, but he earned my trust as well. read more