I ordered a double ShackBurger and french fries. The food tasted solid. It's not the best burger and fries I've eaten, but it's solid for a fast food place. The only complaint I have is the portion size is really small for the price. I will say I probably eat a little more than the average person, so this might not be an issue for other people, but the portion is too small for me. It really wouldn't be worth it to get 2 burgers and fries because I'd spend about $30 to get that. The place had AC running and plenty of seating. It was a nice place to sit and eat at during a hot day. The service was okay. It wasn't bad, but it wasn't anything special either. Overall, I'm giving it a 3 star mainly because I'd rather go to another burger place like in n out since it's more affordable with similar quality. read more

Shake Shack - French Fries - Burgers Near Me - Huntington Beach, California

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The low rating on this in my opinion is insane. Order a DOUBLE DOUBLE CHEESEBURGER and get back to me. It is $11 for so much meat and around 50g of protein! Plus all of my daily fat and sodium but so worth that buttery flavor profile! So much QUALITY meat just cheese and buttered buns truly can't be beat. Best fast food burger I have had. I experienced some big back behavior as I went here after another burger place fell short, but truly had no regrets. The rating is way too low. Skip the sides and just get this order for a good price and high protein yet delicious option. read more

KOA is the goat. I had a complicated order with my kiddos allergies. I also needing help applying a promotional code. He was very patient and assisted me with making the order exactly right. He made sure the food wasn't contaminated. Restaurant was clean, had coloring books for the kids, and had great food. Thank you Koa! read more

Pricey! Bland! Over hyped! In-N-Out far better for the money! Tried and was saddened by it. Burgers shouldn't make you sad. Once was enough. They got a 2 star rating cause they'd have to feed me inedible food for 1 star. read more

Big fan of Shake Shack and glad one opened so close to home. Not a fan of their high prices though! Loved my double patty shack burger. Super soft bun, and like the smaller burger sizes. Their cheese fries are delicious. Many different drink options here. Like how they have some less sugar options as well. Place was clean, looked very modern inside and ordering on the machine was easy. read more

Shake Shack - Delicious! - Burgers Near Me - Huntington Beach, California

First time eating inside at this location and it's great! The person who brought out our food gave us great service, asked if we needed napkins or anything else. Felt like sit down restaurant. Very quiet inside and music was great. One of the best SoCal shake shack locations I've dined at. read more

Shake Shack - Onion Rings, Chicken Shack, Fries, Avocado Bacon Chicken - Burgers Near Me - Huntington Beach, California

Unfortunately ended up here after our other dinner plans fell through. We decided to come here as my parents have never had shake shack and wanted to try it out. This location had a drive through and the parking was a little odd as most of the close spots were for mobile order pick up only. There's a patio outside to sit at and many tables inside. You can order at the front or on a kiosk. The service was okay. The girl brought our food out for us and asked us if we needed anything. When we asked for some things she told us we could grab it at the counter ourselves which is fair but kinda odd to ask if we needed anything and then tell us to get it ourselves. I got a chicken sandwich and my husband got a burger. I felt like the burger was a too cheesy for me and overpowered the beef patty flavor. It was a bit sloppy and wet as well. The chicken was really thick. The outside was crispy but again the sandwich itself was really wet and sloppy. I liked that it came with pickles but I wish there was something like a tomato or something else besides just the lettuce and sauce. The fries were nice and crispy and came with a little container of ranch. They were probably my favorite part of the meal. I felt like the portions are pretty small for the price and the food isn't that amazing. I'd honestly rather go to in n out or some other fast food burger place for more bang for your buck. read more

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We visited this restaurant recently and enjoyed another delicious meal. The staff at this location are always very nice and friendly. Anthony was especially helpful with some of my concerns. We like the size of this restaurant compared to other locations. We really like the food at Shake Shack. You won't be disappointed if you give try. read more

After trying them in NYC a long time ago, I'm so happy to have Shake Shack in Orange County. You could order at the counter and the kiosks, but I like ordering through the app. Especially because the app sometimes has some great deals! Right now they have $1 sodas, $3 fries, and $5 shakes. I've tried most of their burgers, but I mainly order the Shack burger and surprisingly the Chicken Shack. Their beef patties have a great flavor and their deep fried chicken was juicy. read more

Shake Shack - Inside restaurant - Burgers Near Me - Huntington Beach, California

Plenty of parking and you order through a tablet kiosk. Sometimes the staff brings you your food and sometimes you have to pick it up at the counter. Burgers are small now but quality was still decent. Hot and fresh but definitely kid sized. I ate two no problem. Not worth it at normal retail price but the Halloween BOGO was a decent deal. No fries included. Dining area was clean and there's free coloring paper with crayons. read more

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We stopped by this location for Shake Shack burgers tonight. The burgers were very good and the meat tasted fresh. So much better than I expected. Fries were good and not over fried. The restaurant was almost empty in the inside when we came, with some diners sitting outside, but it was full by the time we got our foods. read more

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Absolutely terrible service. My order was already ready, sitting right in the middle of the counter, but three separate staff members completely ignored me after I gave them my name. They didn't even bother to check the one order sitting right there waiting to be handed out. I stood there for 10 minutes watching my food get cold until a fourth employee (or manager) finally stepped in and gave it to me. The food was cold, and the service was frustrating. read more

Stopped by Shake Shack in Huntington Beach for a quick bite and tried the cheeseburger and the Dubai Chocolate Pistachio Shake. The burger was alright--tasty but nothing out of the ordinary. What really stood out, though, was the shake. It was insanely good. Super rich and creamy with a deep pistachio flavor, and the chocolate shell inside added such a fun twist. I cracked it open and mixed it in, and it created this perfect combo of smooth custard, crunchy bits, and rich chocolate. Honestly, it's one of the best shakes I've had in a long time. If they still have it when you visit, don't miss it. It's worth the trip just for that shake. read more

Shake Shack - Cheeseburger with Dubai chocolate shake - Burgers Near Me - Huntington Beach, California

Good food, fast service... but I always have to keep an eye on that screen... If I say the words "Double Shack burger, and a large coke", that is EXACTLY what I'm ordering. Stop trying to automatically write me up for the entire combo when the words "fries" and "combo" never came out of my mouth. I shouldn't have to correct them and say "I never said combo" every other time I come here. Glad I pay attention to that screen. read more

Wow- prices are outrageous- go to In N Out- better burger and will save you a ton of money. Food is fair at best- don't believe the hype.

Two stars because it's close to home, and the milkshake was good. They could get the other three if: The food looked *anything* like the picture. I ordered a grilled cheese. The cheese wasn't even melted. Two slices of Kraft cheese on what I think was a hamburger bun that had been completely flattened. I had to heat it in the air fryer when I got home to melt the cheese. Onion rings. Literally 7 onion rings, in medium to small size. An avocado burger that was lukewarm at best. I also had to put the fries in the air fryer at home, which is weird to me because I was told "we're waiting on fresh fries." I've been here once before and it was mediocre, but it was a bit later on a Thursday night. Turns out average dinnertime on a Sunday is no better. I paid $38.75 for food that was unsatisfying and VERY overpriced for what I got I will definitely NOT be going back. read more

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Awful experience! I ordered the limiter time West Coast Burger. I basically was handed cheesy slop to go and paid $21 for it! So disappointed and want my money back! It was smooshed and didnt even have all the correct items on it. The girl at the window even got spread all over my hands as she handed me the bag. It was flat as a pancake. There was so much cheap cheese on it I couldn't taste anything else on the burger. For $21 it should've look like the picture, ar at very least have all the correct ingredients on it. read more

Shake Shack - The bun was smooshed and torn so the extra stuff was just hanging out all over with cheese and spread. - Burgers Near Me - Huntington Beach, California

Already. been a fan but I'm late to the review game here for Shake Shack. Barr to admit it, but their menu items are really delicious. Alt to try their burgers at some point but for now, their chicken sandwich and cheese fried always hit the spot. read more

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I had lunch recently at this location of Shake Shack. It's in a large plaza so there is plenty of parking. The interior is large and kept very clean. They also have a patio and a drive-thru. You can order at a kiosk or with a human at the counter. A young lad was waiting at the register so I went to him and ordered a ShackBurger and fries. I also decided to get the Dubai Chocolate Pistachio Shake which, smiling, he said was a great choice as it was "really good". I took a seat at a table and my order was brought to me in a couple minutes. The burger and fries were both fine, typical fast food but nothing out of the ordinary. My favorite thing at Shake Shack has always been the milkshakes. The Dubai Chocolate milkshake was an inventive, creative idea but failed. It was an excellent pistachio milkshake, full of flavor and the kataifi added a unique, crunchy texture to the shake. What didn't work was the chocolate. I was told to "crack open the chocolate shell and mix it in". There really wasn't a "shell", just a thin layer of chocolate on the walls of the cup. It was too thin and not hard enough to crack so I used a straw to scrape at it, which mainly just clogged the straw with a few pieces falling into the shake. After using several straws (there were no utensils to do the job) I got a lot of the chocolate scraped off the sides but most of the pieces that fell into the shake were too large to suck through a straw so I had to tip the cup and just drink it normally. The few bits of dark chocolate just weren't worth the effort; It was too much of a hassle for little payoff. This milkshake is a limited time offering so odds are it's off the menu by the time you read this. read more

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Absolutely terrible business. I hope they go out of business as soon as possible. The employees are extremely unprofessional. I asked an employee a simple question, and instead of answering me, they said "thank you." That is the stupidest response I've ever heard. I've never seen such a terrible business in my life. I'm asking you a question--just answer it. Instead, you refuse to answer my question, say "thank you," and make it seem like you're mocking me. read more

I was today years old when I found out there's a shake shack near me! The staff here is tremendously friendly. The burger shop itself is clean. And obviously, the burger is amazing! We also ordered their rings and fries, was which solid. And we finished our meal off with the vanilla shake. Also wanted to add that there was a mishaps on one of the burgers, but the immediately fixed it, no problems asked. Will definitely come back!! read more

Went through the drive-thru for a quick to go meal. I ordered the Shackburger combo with fries and had the Pomegranate Basil Lemonade as my drink. The patty in the burger was a little too salty for my liking, and the lemonade was more sour than it was sweet. The service was quick and polite, but I've noticed on occasion the drive-thru can get impacted on certain days. I think you can find better options elsewhere, but if you want a decent bite, a stop here every now and then wouldn't hurt. read more

I haven't been to a Shake Shack since i went to the grand opening at the one in Irvine Spectrum back in 2023 (see my review). So, I wanted to try them again but this time i went to this location since it's only a couple of miles from my work. Sorry to say they just don't do it for me. Burger seems small and bland and the fries that they gave me seems like was sitting there for a while. I had gotten my food to go but while i was waiting I noticed some lady had grab someone else's order. If she hadn't forgotten her shake and returned before walking out the door, she then realized she grabbed the wrong bag off the shelf. So, employees need to do a better job on keeping an eye on the online orders on the shelf. I'm done with Shake Shack read more

Shake Shack - employees need to make sure that people are grabbing the right orders. - Burgers Near Me - Huntington Beach, California

Small portions and high prices. We had a hot dog, French Fries and Shake Burger, Double Shake Burger and a vanilla and a cookie and cream milkshakes. The burger were decent but small and had a very floppy bun. The shakes were nothing too special, it was a standard shake. I kind expected it to blow my mind, that didn't happen. They didn't have relish for my hot dog which was crazy since it was a Vienna Beef brand, and they almost always have relish on them. Or at least should. Lunch for 2 with tip was over $50. It seems like a place you visit once and never come back. Friendly staff and a clean restaurant. read more

This location is specifically always mid to worse. Burger was thrown in the bag tomatoes falling out. Fries were re fried like multiple times all overcooked no potato left. Milkshake was super watery like not frozen and the milk tasted funky. Not to mention there customer service is lackluster like no wonder there was only 1 car in the drive and maybe a handful inside. Definitely would rather drive to the Long Beach location read more

Shake Shack - Burgers Near Me - Huntington Beach, California

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Delicious burgers and fries. Can't go wrong with anything on the menu. Service is good and prompt. Plenty of parking, plus a drive thru. read more

Shake Shack - Burgers Near Me - Huntington Beach, California

We ordered the ShackBurger, SmokeShack, Truffle Burger, one small drink and a single order of fries. For 5 items, the price still boggles my mind to this day, $42!? GYAT!!!! What in the skibidi is going on?! Anyways, the burgers are also maybe half the size of what their promotional pictures depict, and it comes pretty smashed-looking (pic for reference). The one that had the most flavor was of course the Truffle Burger, but the onion rings in the burger were definitely not crispy. Also, I think I finished my burger in all of 3 minutes since it's so small. If you come here to eat with a friend on a budget, it's probably best to fanum tax your friend. read more

Shake Shack - Burgers Near Me - Huntington Beach, California

Just found out there's a SS down the street in HB! Always hits the spot each bite takes me back to my childhood, they way hamburgers used to taste like! I even tried the new Korean style menu and agin. Didn't disappoint ! read more

Shake Shack - Shake Shack Huntington Beach - Burgers Near Me - Huntington Beach, California

You had 1 job, just 1 job to do and you couldn't do it right. This place is a joke. You can even fix the issue which you've guys made. You guys even argued with me about calling the wrong location. The nerve to suggest I called in the wrong location and not take accountability. From management down to back house staff--clowns. read more

11/14/2024 New location with drive-thru! Had to come by to see the new loc and try their black truffle burger! I've decided to dine-in. BLACK TRUFFLE BURGER Ordered their limited time black truffle burger as a double. It was so good! They didn't skimp on the black truffle flavor and they also added gruyere cheese and fried sweet onion, which made it even better! Deliciously indulgent with every bite! Wish this was on their permanent menu! This limited time burger will stay until early to mid January 2025. But for black truffle lovers, run don't walk! I'm definitely coming back for a second round or even a third round of their black truffle burger! In addition to the Black Truffle Burger, they also offer Black Truffle 'Shroom and Black Truffle Shack Stack. BLACK TRUFFLE PARMESAN FRIES Deliciously crispy crinkle cut fries sprinkled with parmesan cheese served with a creamy black truffle dipping sauce! The truffle was strong in this one! I can even see chunks of black truffle in the sauce! Loved every bite! And to make it even better, their crinkle cut fries were perfectly crispy! Not a soggy fry in sight! So, so good! FIFTY-FIFTY LEMONADE / BERRY CHERRY POMEGRANATE LEMONADE Slightly on the sweeter side, but the iced tea mellowed it out. Good sour lemonade with berry and pomegranate flavor. CUSTOMER SERVICE All around great! I was greeted promptly and although the food didn't come out super fast, I appreciated that the food was served hot and the server brought it with a smile. The service felt like a local diner and not like a fast food restaurant! Everyone was smiling and friendly, even those who were cleaning up the tables made sure everything was cleaned after use. Everything was organized. As I was leaving, the staff said goodbye and one even waved goodbye. How nice is that! SEATS The space was large compared to other Shake Shack locations. There was ample space indoors and outdoors. Many of the tables were booth seats. Indoors and outdoor tables and chairs were clean. One downside was that it was cold indoors. Bring a jacket! Maybe because it is now colder at night, but I was hoping it will be slightly warmer inside. PARKING This was a large parking lot, however, I can see that with many stores open late, parking can be difficult. I didn't have trouble, but I can see this strip mall getting packed on a weekend. However, with the drive-thru being open, I think parking won't be as bad. All in all, I really loved this location, food and service and whenever I crave Shake Shack, I'm definitely visiting this location! read more

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Stopped in for a strawberry shake and wasn't disappointed. The flavor was great. Drive through clean and easy. Will come back again!

The one star is due to the service. I was here back In June, ordered my food, spent $40, and when I got home, I realized my order wasn't accurate. I called and spoke to a manager Ana she was great said I would hear from the hospitality department. I never heard back. I called back a few weeks later, spoke to another manager on shift who also took down all my info, and I have yet to hear back. He said it usually take no more than 5 days. Ana had originally stated that she would request a full reimbursement of my order given the inconvenience. I have yet to receive an email or call. It's unfortunate because the food is great, but when you can't get the right order and can't get a resolution to a simple problem, it's not worth it. read more

Excellent service and very friendly staff. Best Burger I have had in a long time!! Onion rings were very good too. Very happy with this place. We'll worth the drive! read more

Meh. Not sure if it's the whole chain or just this location, but the food was not good. Would rather have a few other chain burgers any day. read more

This was our first time at any Shake Shack and we were not disappointed. The chicken sandwich is by far the new favorite! The filet was thick and juicy. The burger did not disappoint. It is a basic burger but the Shake sauce is delicious and the buttery bun was perfectly toasted! It is a little expensive but I don't mind paying for good quality. Try to take advantage of specials if you are price conscious. This will be my new go to for both burgers and chicken sandwich's. read more

Shake Shack - Cheeseburger single - Burgers Near Me - Huntington Beach, California

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Whatever you do, make sure you visit another location other than this one. I stopped by this location today and wanted to order the new Big Shack. And when I placed my order, I asked if I could receive the burger protein style, which means no bun and sub lettuce. When my burger was brought out, it contained all 3 buns. I asked the server to bring it back, and she returned later, only to say that her manager says that they do not serve protein style burgers. What? What year is this? Every restaurant makes a burger without bun. It's as common as "no onions". Either way, this manager did not budge and made me take the burger that I had requested without bun. Du not eat here. She should be looking for a new job soon. read more

The food's okay, but the price is not. $38 for a double smoke shack, shroom burger, bacon cheese fries, and a black/white shake. These were snack portions rather than a proper meal. Seasonal items and truffle dipping sauce were also not available. Drive thru was convenient and customer service was decent. We were the only customers so there was no reason for a long wait. Unfortunately, Shake Shack has only been enjoyable in NY. read more

So excited this new location finally opened! They have EV parking nearby, 2 drive thru lanes, lots of indoor and outdoor seating, friendly staff, very quick service, and quality food. They also have catering options with boxes of a dozen servings of burgers and fries. I usually get the regular Shack Burger, just a single and that's enough. Then bacon cheese fries and an Oreo milkshake. They always have limited time special burgers and shakes flavors so keep your eyes out on their website for the latest. Like right now they have black truffle burgers and fries. Great ambiance and friendly staff! read more

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What is this. The last time I had Shake Shack was 6 years ago in Boston. I remember it was a positive experience. The food was good! SO YEAH. What is this. Thoroughly disappointed in the food. Buns are mushy in texture. No flavors pop. It is a mess. I'm not willing to put my taste buds and wallet on the line again. Never again. In and Out, Wendy's, McD, Burger King can all take my money. read more

Service and food so good. Workers are very attentive. Always have good service. Kids favorite burger place. Onion rings are so good too