I would not give Home Depot 4 or 5 stars since to much is happening and I feel they could and…read moreshould improve on their customer service and train all in every aspect of home improvements. It's hard to find loyal and caring employees yet some are there but I have seen to many frustration among customers at this location. Unfortunately you can not satisfy each customer and not every customer is easy to deal with. But being visible and helpful and will go a long way. Personally if I need a project done, I compared Lowe's to Home Depot and find almost every time Lowe's wins out. But Home Depot can make a huge impact with more Managers around and known with name tags that say MANAGER. This will show customers that they will get the best direction and help. Seasonal employees I feel hurt business cause they are NOT FOR THE COMPANY AND JUST NEED A JOB.... advertising for Seasonal in a store should be removed and only hire a better representative for Home Depot. On line shopping seems to be the new direction and brick and mortar stores should downsize and have satellite locations with minimal delivery!

Customer service at curbside. There is no parking for curbside pickup. Forced to go in and pick up…read morethe order , employees barely acknowledged you , and when they do, they are talking to other another employee so you are not sure if they are helping you. When you try to make sure that they are, they reply with "I heard you".I did not get her name because she is VERY SLOW ( took approx 15-20mins just for "curbside pickup"). Had to carry heavy items back to car when I specifically did curbside for this reason. The Employee that brought it out (another female) told me " if they can carry it, then I can" not even knowing my medical condition. Employees at this location need better training in every aspect of customer service.

This is a classy store. For the items I shop for, there is a range of options at different prices…read more They have the brands I want. Everything is nicely displayed, there are staffers on hand to help me find things (it's a big store), and they have a very nice, clean restroom. Prices are good, and there are often sales. I've ordered things online and picked them up, and as well I come to the store to see what they have (they have a variety). Always a good experience shopping here.

The staff is helpful and friendly . The place is well organized and clean . Everything pretty…read moremuch is labeled well . The value is good . The place is absolutely huge . The array of selection is massive . Still if you don't find what you're looking for in the store they will order for you and it can be shipped to your home . They have plenty of parking .

Never had a bad experience especially during the holidays when it's absolute madness with the…read moreamount of people yet they're able to always move things along smoothly. Very efficient place. Got pics with Santa and it was the fastest experience ever for taking pictures so this will be the new go to place

I have a king size mattress that I paid $3,000. for with a 10 year warranty. It is now 8 years old…read moreand has broken down. Both adults sleeping on this mattress are under 180 pounds each. When I sent pictures (required) I was told the life of a mattress is 7 year. I was offered a $300. credit toward a new mattress and they are running a 15% promotion as well. I feel the sale was a scam to buy the higher priced mattress. I could have had a king size mattress for half of what I paid. Had I known the 10 year warranty was fraud. I expected Jordan's to fight for me as their customer with the manufacturer. I was told the indention needed to be 3" deep before any warantee would be considered. They no longer sell the mattress but said they try to stay competitive and sell various manufacturers mattresses. Will no longer shop at Jordans.....

Huge store, it's like a maze but every room has something to offer. Basically you walk through this…read morehuge "house" with rooms on display with everything (I think) purchasable. You can use the app to scan items and add them to a cart, use a pencil and paper they provide, or take pictures like me. Since everything larger is DIY you have to note the location in their warehouse so you can go pick it up after your walk through. I think they also do pick up orders as well. There's also the famous cafe with the Swedish meatballs!! Quality isn't terrible and it's within price budget. They pretty much have anything you could need for a home or apartment.

This place was so much fun. I notice that even teen come to hang out~ show rooms show everything…read morethey provide in a functional way. The shopping section is just a whole bunch of trinkets and household items that is useful! Not too expensive either. I came with no plan and came out wit actually useful items that solved random struggles around my household~ honestly hard to explain how interesting some of the household items can look or appear, but they have a use~ Staff was present putting items back, stocking, and very visible with their "hello" in German (I assume) shirts. Come with or without a plan and enjoy

I heard GREAT NEWS about Novicki Painting Business and I have seen a few places his company has…read morepainted BEAUTIFUL work

Steve and his team painted our kitchen cabinets and did a great job. When I first reached out to…read moreSteve about the job, he came very quickly to look at the kitchen and provided a free, reasonable estimate the same day. We were able to start the project fairly quickly, and once started, his team was done within a few days. While on site, his team was friendly, considerate, and kept the work space tidy. Steve was easy to communicate with before the project started, and during. The cabinets look new after their work was done. I would highly recommend Steve and his team for any painting project.

bought a nice kitchenaide refrigerator there with a small dent on door easy cover up with a fridge…read moremagnet and saved about $2,000 very happy with purchase and delivery and removal or old fridge

Had a fridge delivered, I understand this is a scratch and dent outlet. My fridge came and no…read morehandles for the doors. Delivery guys were very polite and let me know they left them at the store, no big deal. I call the store and speak with two very rude managers. I guess it was my fault that I didn't go through all the sealed boxes that were inside the fridge to make sure all the screws and handles were inside in addition to all the other parts and pieces that were inside the boxes. Told me what did I expect when I was getting money off because of the outlet. Before I checked out at the store they had me do a dog and pony show where they had me look around the outside of the entire fridge for damage before signing off on it. Apparently missing door handles is a normal risk to run here but no one will mention it until after the delivery and then act like you are less of a consumer for purchasing from the "outlet". Customer service does not extend to the outlet stores in the Lowe's family, I had them come and pick the fridge back up and bought it at Home Depot instead brand new for $400 more than the outlet price. Lesson learned, never again. I won't shop at any Lowe's now moving forward but it won't matter since they are so big, they do not have to care. YOU WILL BE TREATED AS LESS THAN A CUSTOMER IF YOU SHOP HERE.