The staff was kind and helpful. The room was clean and pest free. The only downside was the upstairs Tenants stomping around all night and all morning and the cable not working for half our stay. Other than that, the bed was clean, comfortable and doable. read more

My husband lost his shoes at the spa jacuzzi and I called and emailed asking if any other quest turned it in or staff found it after the stay. They responded but never got back to me knowing someone took it which is considered theft. Must have booked the motel at least 5 days in the past and stayed from 10-12. This will be last and final time due to the security issue and disappointment by other guests. The outcome of this negative experience particularly crossed them off our potential list for costal trips. read more

We've been coming to Silver Surf for about 10 years now and have always loved this place. Even before the remodel, it's been one of our go-to spots and we've never had a bad experience until this trip. The room was still clean like always. My wife did notice a bit of an odor, especially around the spa area, but overall everything else was fine. What completely ruined this stay was how the towel situation was handled. After using the pool and spa, we used the towels in the room to dry off since there are no towels provided in the pool area. When we asked for a couple fresh towels so we could shower, the manager flat out refused. We were told they only provide two towels per room and it's our choice whether to use them for the pool or for showering. No extras and not even an option to exchange the wet ones for clean ones. I've stayed in hundreds of hotels and motels over my life and I have never had this happen. Not once. Even the most basic places will at least let you swap out used towels. The next morning we spoke with the same manager again. We weren't looking for any handouts. That wasn't the goal at all. We just wanted to explain the situation again because maybe the night before was just a bad moment. We all have those. We were hoping he'd see how ridiculous the situation was and how easily it could have been handled differently. Instead, we got the same response and the same attitude. We were basically told it's our choice whether we stay there or not. That's what really did it for us. Not even meeting us halfway or showing any kind of understanding. We've loved this place for years, which is why this was so disappointing. It just felt completely different this time. read more

1. Providing TVs that work; 2. Providing shampoo dispensers that work; 3. Providing water not for purchase that is drinkable; and 4. Being moderately nice to guests. I'm not usually disappointed with motels however so many amenities were not working and the front desk staff was rude, and not helpful. read more

This was a last minute booking for us. We went on a Sunday and planned on coming back home only looking at the temperature for Monday being at 116... we were like no thank you! So we stayed and had a great time. We got a room with two queen beds. I'm really picky when it comes to clean beds and sheets and these were in excellent condition. We made friends with the staff at the front desk. They were adorable! This place is dog friendly. They asked for 25 per dog which we thought was a great deal so we did it and our dogs were happy to be there. There was a store and a restaurant nearby that was walking distance and access to the beach was directly across the street. San Simeon did not disappoint... We loved it and will be back for more... You should check it out if ur out on a an adventure! read more

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Paid through booking.com. Upon check out they charged me again. Customer service does not answer at all.

Unbelievably deceptive. Selected my dates, selected a room, then the system automatically changed the date to the current date (outside their cancellation window). The system advised me to call to cancel, but no one picked up the phone an no voicemail. Guess I am just out the money. BEWARE. Update: After three refused calls and writing this review, they say they have cancelled my reservation and refunded my money. read more

We have been coming down to the San Simeon/Cambria area for years. We've always stayed at the Silver Surf Motel. We have dogs and it's right across the highway from the beach...too easy. The rates have always been affordable and the rooms in our opinion are clean and the beds comfortable. No, it's not the Hyatt but we really love it. Our issues began when the family that owns it stepped back and put in a manager and his wife to run the grounds and front desk. The hot tub, pool and grounds look great but the attitude we've received from the husband and wife are now intolerable. They treat us like we're bothering them every time we check in even though we always try to be friendly hoping that this time they'll remember us or change their attitude. There's no way to contact the owners because all emails are through the office which the couple run. We've unfortunately decided to stop staying there. It truly is a sweet little spot that's affordable and close to the beach but because of these managers we're done. I'm sure that there will be an amazing review from someone right after we post this to try and balance our negative review. We will be staying somewhere else from now on. read more

This place is so trashy. The room was so filthy. I was advised I could check in a little early I got to the hotel and was advised I didn't need to wait till three. The man at the counter was so rude. He also said that I could have a downstairs room if I got there early enough I got there an hour early and was told there was no downstairs rooms. It was just the worst service I've ever experienced read more

The floors were so dirty they turned our socks and feet black. I took two wash cloths and used them to clean the bathroom floor turning them black. ( see attached photo) I went took the wash cloths to the front desk to show them how dirty the floors were. The person that came out of back was uncaring and appeared upset that I was bothering him. The only thing he was concerned with was as he put it was that he didn't appreciate that I had ruined the wash cloths. You would think for the price that is charged for the night they could at least mop the floors. read more

Silver Surf Motel - Wash cloths used to clean bathroom floor - Hotels Near Me - San Simeon, California

I checked in, went to my room, realized there was only one bed. I returned to the desk and explained that to the woman there. I showed her my confirmation that showed two beds. She said she only saw that there was one bed and refused to honor my reservation. She was willing to charge me more to change to a room that was available that matched my reservation, but would not honor my reservation. I said that's ridiculous and finally because my 17-year-old daughter was sitting there and it's 9 PM at night decided I would just pay the $28 extra. But told the woman I would leave a terrible review. She said that she did not want my business and refused to honor my reservation at all and turned us away at 9pm. She refused to show me the refund as it was a nonrefundable confirmation. I had to call Southwest hotels to get my refund and they did honor the refund after I explained the story and my experience and they were horrified that this woman would treat somebody that way. read more

We've been coming here for years with our big dog. Prices range from. $75 to 175$ depending with Saturday night holiday weekend the most expensive and weekdays off season the least. It takes about a minute now to book on Expedia. We come 8 times a year at least alternating within Morro Bay and other coastal spots. The girls up front are friendly. Curiously we've heard chickens in the managers fenced yard but no roosters in the morning. There's an indoor hot tub/pool. We're across the street from the beach. There's a grassy central area courtyard with picnic tables somw people enjoy. Our dog likes to walk around and smell. There's Big Sur cafe next door for meals also dog friendly patio or there's Cambria. We're looking forward to when the highway 1 goes through to Monterey maybe next year. read more

I booked Silver Surf Motel through Hotels.com and noted that my eighty‑year‑old grandmother would need an ADA‑accessible room. I know third‑party requests are not guaranteed, yet I still expected a bit of courtesy and effort when things did not work out. The room we received was not ADA and the bed was waist‑high, impossible for my grandmother to reach. I went straight back to the front desk and asked for a roll‑away cot so she could sleep at a lower level. The woman on duty snapped that they had none and acted irritated that I even asked, then refused to give me her name. José, the only other employee, said he would try to find a solution. We left for dinner while he looked. When we returned, José produced a small plastic bathroom step stool, maybe six inches high, and nothing else. I asked again about a cot or any alternative. His response, word for word, was, "I'm extremely overwhelmed right now and I'm done helping you." No apology, no manager, just a flat refusal to continue assisting. Only after more pushing did they grudgingly bring out a cot much later that night and waive the fee, but by then the damage was done. A little empathy and clear communication would have turned a simple room mismatch into a manageable inconvenience. Instead, Silver Surf Motel offered indifference, hostility, and a complete lack of customer service. If you have accessibility needs--or simply expect to be treated with respect--choose another hotel. read more

The price was right for a clean and comfy room. No frills. But we just slept one night and it was comfy. The plus is that they had Disney Chanel for my 3 year old granddaughter. For the purpose of a sleep stop it was great! The only reason I did not give 5 stars is because the vending machines were out of all drinks and it did not dispense our chips. Be sure to stock up on water and snacks. In the morning we ate across the street at the Cavalier. It was delicious! read more

This place is so trash! Horrible service! They literally make you wait until 3:00 on the dot to check in. You can be inside and the zumahh lady doesnt greet you or even let you know anything just expects you to read the signs. Then greets you by "id and debit card" and the bathroom so dirty for having to wait until 3pm to check in. The tvs are so outdated and gotta have heart surgery to figure out how to get the cable on. Bathroom towels are super thin and small. Not worth the stay. And the lady didnt even let me know when checkout time was, rude as f read more

Silver Surf Motel - Something black on the toilet - Hotels Near Me - San Simeon, California

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The employee, Jorge Santacruz, working at the receptionist desk was very rude when we were trying to check in. As soon as we walked in the door he rudely said "I'm not checking anyone in now!" When I asked what time check in was he yelled out 3:00! That's all he said to us. As we waited outside we noticed he started checking in other guests before 3:00. When we approached the registration desk he snapped at us " 1 at a time! " . Every time I asked a question, he was short and rude. I have stayed in many nicer motels with better service than this place. This man made me feel very uncomfortable. When speaking with other people staying at this hotel, they mentioned how rude this man was to them also. They need to fix the deck around the pool. It's very slippery. read more

Had one of the worst hotel experiences here. First they canceled our reservation made through Hotels.com without telling us, which I discovered upon check in. But somehow there was another reservation directly with them? Both the woman and the man behind the check in counter were rude. The towels left a sticky residue on our skin, the toilet wasn't clean, the bathroom window was broken, one of the pieces of "art" on the wall was broken, the water pressure in the shower was almost non-existent, and there wasn't a blow dryer in our "deluxe" room. There are so many hotels in this area - choose one of them instead! It is horrible. read more

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First time staying here. I always judge a motel/hotel by its bedding. So...I was pleasantly surprised by the white linens. The bed was hard. Room was small. And there was barely enough room to walk around. Regardless, I was happy with it - for the price and location. I'll never understand why these beach motels won't upgrade their properties. The front desk, male manager was kinda meh. Slightly arrogant. Fine. Whatever. It worked for what we needed. We needed the beautiful beach, fresh air and perfect weather! read more

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Very rude. Said that they close at 11 and website says you can check-in until midnight. All I got was complaints. How they're tired, and they're ready to go home. And that they couldn't answer the phone for 2 hours, because they were very busy. So they're tired and closed at 11, and want to go home. Spoke Spanish in front of me, not knowing I understand what they were saying about me. Bathroom sink is disgustingly filthy. Had to park around the corner. No, parking and was met by 5 raccoons. Coming out of the trash can. read more

Great place to stay for the weekend. Super close access to the beach. Plenty of good choices of restaurants. Hearst castle only 5 miles away. 30 minutes from Morro Bay. 10/10 read more

I been staying at Silver Surf for approximately 13 years and have never been greeted so poorly. Jorge Santacruz was rude and disrespectful. Other guest shared their experience with Jorge staying he is very rude. Everyone was afraid to complain in fear of retaliation. If he does not like his job he should seek other employment and not take it out on his guest. If he continues to be there I will no longer be staying at Silver Surf. read more

Used a new credit card for this stay. Never used before. After we came home from our vacation we had multiple charges for tires in Fontana $499.00 and lots of SHEIN purchases as well. So scary! It is 100% from them as we did some legal investigation and they pin pointed them as we had not used the card before that. I would be very weary staying there. DO NOT USE YOUR ATM BANK CARD! If you have to stay use a card that has protection added to your benefit! We stay normally at the Cavalier/ Sands by the sea. I highly recommend that hotel. It gets a 5 star in our book. They were booked for that one night we needed so we stayed at Silver Surf for ONE night. It's cheap but don't be fooled. read more

I chose this place because of the rating on 3 different hotel/motel sites, and everyone was right, it's nice! The room was 208, and it had a large window facing the ocean. I got in late, but knew the morning would be spectacular. The room looked like it was remodeled in a very modern way. It had warmth and charm. The fireplace was a nice touch. When I got my key, the gentleman at the desk said it was a small room but I thought it was very large. The bathroom was nicely remodeled and, with the exception of the bathtub, had nice touches. The fixtures were updated, they provided soap, shampoo and conditioner, and did it in a non-wasteful way. It was so quiet there, I slept better than I had in weeks. The bed was firm, with no dips in it, and the bedding was very clean and fresh. The TV was easy to manipulate. They even had premium channels, so I watched a movie before bed. I noticed that they had apps, but they didn't connect. My only 'concern' was that it took 3 tried to get the room key to work (I had to call the desk and have him come out, after going back to change the key). It wasn't that big of an issue but others may have been a bit bothered by it. It never was a problem after that. The other was that the pool was being remodeled, but I wasn't going to use it, I was there for a lighthouse tour in the early morning. The view in the morning was definitely spectacular and I included a photo. read more

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Decent motel/hotel. Okay place to stay but there aren't any better, nothing really special about the room. The receptionist gave us the wrong key at first and we had to wait until 8 AM to get our correct room, and the room we were given was underwhelming to say the least. It already had a microwave in the room but the interior of the microwave was absolutely disgusting. I don't have a picture of it but it had little brown spots and smelled diabolical. The person at the front desk said it was because people would put metal into the microwaves and heat them up but it looked like someone tried microwaving a deceased person's body part. But when we moved to the room we actually paid for, it was a huge upgrade. We originally paid for a 2 bed (bedroom) but were given the key to a 1 bed (bedroom) and basically told to deal with it until 8 AM. In summary, this place is 'mid', it's not bad but there are certainly better places and server/staff was/is laid back and seems like he doesn't care but still messed up the keys, yikes. read more

Great location! Breakfast was packaged muffins. Rooms need updating. Pool was fantastic. read more

Normally I would say, "you get what you pay for" but for over $200 for one night, I definitely didn't get what I paid for. This is a low budget motel and a reasonable price per night would be $75-$100 max. With that being said, the room was clean, bed comfortable and there was decent water pressure and good hot water in the bathroom and the front desk staff was very courteous. read more

As a frequent road tripper between LA and SF, hands down, the Silver Surf Hotel is the best spot to lay your head! The rooms are neat and cozy and the staff is very friendly! I asked for a few more coffees and towels during my stay and it was easy-peasy! Also, taking in a hot tub session is great before hitting the road again in the morning. Awesome stay every time! read more

Silver Surf Motel - Hotel - Hotels Near Me - San Simeon, California

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This place is incredibly disappointing. We planned to sit on the observation deck to watch the sunset but the glass panels were so filthy that it was impossible. There is also no clock, no hair dryer, no climate control or luggage cart. Skip this place if you want a pleasant stay. read more

Silver Surf Motel - Yuck - Hotels Near Me - San Simeon, California

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Wow a year later! They finally updated most of everything hopefully it's all the rooms and they got rid of the bed bug situation I swore I would never take my kids to this place or ever return but this trip we brought them and last minute booking and I was praying it was cleaner than our first trip and it was actually was not bad at all and for the price I would definitely be going back the pool and spa was my kid's favorite but it would be great if they update it also the water seem kind of old but lol we had a blast I try not to think about it read more

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Hotwire lead me here like a blind date! (For most of the time, I do enjoy the surprise but I also use filter to select over 75% recommendation only) It's pitch dark driving from San Luis Obispo to San Simeon, the last hour felt like forever... It's an old motel, well maintained but dated, lobby seem cozy with fireplace. Upon checking in, the front desk told me I can park by lobby since I already did, and walk across the lawn to the room, I was like no! I like to park my car closer! Parking space seem tight for a middle of nowhere, when it's full booked, I think some would have to park on the street. No AC, not a problem! I had window open to let in some fresh air in and in late May it got quite chill at night after a while. I couldn't lock the window (or the latch was broke), anyway, it seem safe and quiet so I decided to leave it and slept through the night. It does has a ceiling fan though... Very typical motel, bed and pillows are comfy enough. They do have plugs on the bedside table which is a plus! This place is very quiet, I almost didn't hear anything until the next morning starting at 8 people dragging their luggage by. WiFi works ok password: silver They give you 12% off coupon to use next door at Big Sur Restaurant Not much to do in San Simeon, but great location to Hearst Castle (10mins to visitor center) and about a mile from Friends of the Elephant Seals. read more

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Ok, so a fewww things went wrong here: - We initially got assigned to the wrong room, causing us to walk in on a couple -I asked if someone could show me how to use the fireplace, and the manager said they would - but didn't follow through; I did ask someone again the next day and they showed me -Second night we stayed, it was freezing, and suddenly our keys didn't work - had to walk out to the lobby to get them replaced Honestly, a few small mishaps happened during the trip, but they were handled well by the staff. If they hadn't happened, though, our stay would have been much better! read more

VALUE, VALUE, VALUE. We booked a last minute room here for $60 on a Sunday early evening. For that value rate, we were pleased. We only needed a room to sleep for we were on our way for a glamping trip in Big Sur from LA. Room had been redone with new carpet, bedding, shower. Big refrigerator in room and microwave. Great, for we had food supplies to chill. The room fridge even had a freezer section so we could chill our ice packs. There was a little trash outside our door but inside room was clean and decent. Trash was cleared away by staff by early morning. Room and linens overall were fine. No frills yet we felt pleased to stay here, not disappointed. While I really like several of the places to stay right on Moonstone Beach in Cambria, they were sold out or $200 plus a night. Our trip was last minute. We did catch the sunset there on Moonstone Beach, Cambria, but had nice afterglow out our motel window after checking in. Coffee maker in room. No breakfast but they give discount coupons to a restaurant next door. We didn't use but wanted to mentioned. We did stop at a nearby liquor and convenience store that had some great Paso Robles wines for our trip to Big Sur. In the morning we did return to Cambria to hit their mid-size grocery market for camping supplies and get gas since Big Sur is expensive. Cambria is really a cute town, and it is close to San Simeone. Other family's kids enjoyed the indoor pool. Ocean is across the street. Hearst Castle down the road. read more

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Friendly and professional front desk staff. Rooms provide what you need. The bathroom could have been a bit cleaner. Heater/thermostat was a but confusing. Great location. Great value. read more

Our go-to motel when in the area. Nothing fancy but safe and clean. Recently updated, pleasant front desk staff, quiet, and pet friendly. Indoor pool and hot tub, vending and ice machine, laundry facility, and you can softly hear the ocean waves at night. For a roadside motel/lodging in this price range, you cannot go wrong. read more

9.19.18 Place was good enough to lay our heads for a night during our road trip down the 1, considering we had booked thru Hotels.com earlier that day. Located across the street from the oceanfront hotels & restaurants, so it was close enough for us to still hear the waves crashing off in the distance at night. Room was mostly clean, besides the long black hair on the bed cover & one in a hand towel. Nothing special here. They did have an indoor pool & spa that looked like to be a good size & closed at 10p, but we didn't try it ourselves. I did get nervous a little after reading some of the reviews, especially the ones about bug bites. I believe likely from the pet-friendly policy. Was very glad we didn't experience this during our stay. read more

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The bed is miserable. The shower is weak. The coffee pot is broken and there was no blow dryer. We won't be staying here again.

Stayed here Friday evening 9/29/23 and had such a great experience. The quiet and clean little atmosphere was exactly what we wanted after a long day of hiking and exploring the coast. The rooms were clean and equipped with all the basics. The heated indoor pool and jacuzzi were a nice addition for that relaxing evening. The 12% discount provided for the Big Sur Restaurant was utilized and definitely a great recommendation. Veronica was so kind and helpful to us and all of the guests we watched her interact with. If you need a quiet night with the beach a few steps away come and stay here, it's worth it. read more

I rarely leave yelp reviews, but the entirety of my experience at Silver Surf Motel was terrible. I would leave negative stars if possible. At first sight into our room 111 we were greeted by BED BUGS. Not only is this a safety violation, it's grounds to get the motel shut down for health reasons! After attempting to contact Silver Surf Motel regarding the bed bugs, I was given the run around that a manager wasn't available and nothing could be done about my room. I left my phone number and advised the manager call me as soon as he can. 1 full day passed and no response. I called back and the same response... no manager. I left my number again and now warned the customer service employee if I wasn't called back soon, I would be leaving a complaint on Yelp, contacting the health department, and charging back via Amex. Its been 3 days later and still no call back! This is severely unacceptable where 0 attention is paid to hygiene and customer service is also terrible. Now I'm stuck with a sour taste in my mouth paying for such a bad experience here, as well as many, many bed bug bites! Do not stay at this motel. read more

Silver Surf Motel - Picture of just a few of the bites - Hotels Near Me - San Simeon, California

For less than $90 a night it's definitely worth the stay. The room I stayed in had recently been remodeled and felt great to sleep in. The hot tub area is very nice, clean and relaxing. Plus the view from the second floor isn't too bad. read more

Silver Surf Motel - Hotels Near Me - San Simeon, California

Not a bad priced motel, with a decent bathroom and bed, but you can hear pretty much everything outside the room, including the huge biker gang outside playing their music out in the middle yard area till 1130PM.. you can probably say that my toddler didn't sleep till after midnight when they finally stopped, with all the talking, laughing they were doing. Fine they had a good time and all but I wish the workers could tell them to cut it by at least 10PM! I'm not exactly thrilled about this stay... Had a better stay over at Sands and Surf motel across the street with more accommodations and less hearing of everything outside. read more