Very very bad service gal, she would lie to a customer in order to be home on the clock, come on dealer owner pay them over time so they can love what they do, JESSIKA was very racist to me in her actions, very disrespectful, if anyone has to deal with her get a recorder please, she will switch story like switching signals. You have earn this review. read more

Ok first off I'm going to say the service department here is an 11 out of 10. Prob the best I've ever been to. I'm always weary of dealership service centers since my experience with a well known F dealership (can't say which one but it was the worst and dangerous and-- just trust me on that) .. anyway, these guys at Simi Chevy rock. They're quick and thorough and Jonathan and the team got me and my son out of there HOURS EARLIER than expected WITH a washed car and I had dried sticky flowers from my tree all over it when I got there!!!!!! I'm so happy yet again! The -1 star is for the actual dealership part. I got the bait and switch on my contract. It was only supposed to be 60 months- I still don't know how they changed it on me. Also, they ran my credit like 20 times and used my lowest credit score for the financing so GM got higher interest. So I basically overpaid but I signed, so it's ultimately on me. STILL, I'm happy with my car and the service actually makes up for it. Great service on your car is like gold and I wouldn't go anywhere else! read more

I am sad to say this when I love the cars, but to have them ruin a Christmas surprise really just broke my heart. After sitting to purchase a car for over 3 hours with the team and everyone knowing it was a special gift, they called on Christmas Eve to ask my mother how the car was. I had arranged it all over the paper work not to call. Arranged to pick up a big red bow for the morning surprise. Everything. I got to do NONE of that Christmas magic. And when I go in and ask for a manager, on this awful Christmas Eve when I should have been getting my big red bow, I was treated like no big deal. Like my heartbreak meant nothing. Guess once they get you, customer service means nothing. read more

It happens to be a awesome dealer and cool service but the price wore so extra expensive

They have fast and super friendly employees and great customer service. Don , he is my favorite, he always take care of all my cars They changed my tires yesterday and the price was even cheaper then original "good year tires " website Thank you read more

I recently purchased my Chevy Traverse from Simi Valley Chevrolet. We we're immediately greeted with a warm welcome by Anam. She had the car I was interested in waiting for us right up front of the dealership ready to go. I hadn't purchased a vehicle in quite some time but she took the stress out of it by being very kind, patient and professional. We brought our 1 year old daughter along and during the long process she got alittle restless but Anam stepped in and offered colors and coloring books which I thought was very thoughtful. Anam continued to offer her help and expertise even after I purchased the vehicle and made sure I was comfortable in my new car. It was a pleasure working with her, I'd definitely recommend asking for her if visiting Simi Valley Chevrolet. read more

I had an AMAZING experience at the Simi Valley Chevrolet dealership! I must say I was so hesitant to go after having been to another dealership in Glendale earlier in the day where we had a extremely horrible experience. We went to Simi with a specific car in mind that we saw on their website. We were kindly greated by Christian and from the start he was very welcoming and kind. He was also very patient. He took his time with us, showed us a few different cars and we never once felt rushed or pressured into making a decision. He truly made our car buying experience one of the best! I will definitely recommend Christian and the Simi valley chevy dealership to friends/family. Jaime also helped us with our car purchase. They both worked on helping us get the best deal and car for our family! read more

Today I had the very unfortunate experience of meeting Chuck via telephone. I called yesterday morning (what I thought was Glendora Chevrolet) to inquire about a High Country Traverse listed on the Glendora/Simi Valley Chevrolet website. Chuck answered, told me me was in internet sales, and he could check your inventory to see if that particular vehicle was in stock. He called me back a short time later and gave me great news: your dealership had it in stock! I was thrilled as I have been searching for this very vehicle for weeks. I asked Chuck, "Are you SURE? I've been let down before. Are you 100% certain you have it?" He said he was sure. Chuck then proceeded to tell me that in order to secure the High Country Traverse for me, we would need to get an application going, so that's what I did. Since the original plan was to go on the lease with my father, my father submitted a pre-approval credit application form on your website. He was approved from there.  That's when Chelsea Isidro called him and asked "where would you like to see your monthly payments?" My father is a businessman. This is not his first time (or even first of dozen times) purchasing or leasing a vehicle. He cannot stand that sales tactic. So he told her "$200." Chelsea then told him, "Maybe you're shopping for the wrong car then." My father told her, "If you're gonna ask me a question like that, I'm gonna tell you $200. Don't ask that question, just tell me what the monthly payments are." She then tells him this is Simi Valley Chevrolet's process and he repeated himself asking what the monthly payments are.  After that exchange, my father wanted to work with Chuck alone. So we called Chuck and asked him if he could be our only help from here on out. He agreed.  About thirty minutes after that I received a text from Chelsea telling me our monthly payments would be $720.  I call my father and tell him and we decide I should submit a credit application as well since his score came in lower than expected. So, after talking to Chuck and telling him my credit score, he agreed. So I submitted my credit application online as well.  A while later I received another text from Chelsea telling me my score came in and looks great and she would run my monthly payments again. Then a while after that she texted me again saying they would be $678.  A couple hours later after not hearing from Chuck, I call him and he asks when I can come in to sign the paperwork. I told him because it was a 2 hour drive for me (without traffic) since I'm coming from Chino Hills, I would talk to my husband and likely go that night or the following morning. My main concern was the vehicle would be secured. He assured me that was not an issue. I then asked if he could send me the vehicle worksheet. He said "it'll be a while, no prob." Two hours passed,  so I texted him. He said he just returned from lunch and he'd send it. Another 1.5 hours passed before I got a text saying his computer won't print so he took pictures from the website. He then texted me a series of pictures of the vehicle specs, something I already went through at 8 am that day before I called. Not the worksheet. As frustrating as that was, I replied with "thank you, my husband and I will be there tomorrow morning, does that work?" That's when he called me, finished a conversation with someone else in person with me on the phone, then put me on speaker, walked away from the phone (his voice was distant and hard to understand) and told me that High Country Traverse I called about earlier that morning (it's 7pm at this point--10 hours later!) doesn't exist. He can't believe it and he's upset because he wasted HIS time on it all day. He feels bad for me but he's upset about HIS time wasted. He actually said this. He said "it's kinda good you didn't come in today." KINDA? I'm over 2 hours away and I have a 2 year old. Kinda? He then goes on to try to keep my business by saying "let's find your next step since we already ran your credit and you wouldn't want your score to go down by going somewhere else."  The damn nerve of this man really told me that. He had zero empathy for what he had put me through all day and zero cares about running my father and my credit for a vehicle that he claims simply never existed!  I am so upset, I can't even sleep. What kind of employees does Simi Valley Chevrolet employ that lack any sort of customer care or ability to check to see if a vehicle is available before he starts to sell it?! This is completely unacceptable and beyond rude and by far the worst experience my father and I have ever had with any dealership. read more

Went in to check out the Corvettes because we are going to buy one. My DH needed to sit in one so he could see if he would fit as he has had a back fusion. This dealership would NOT let him sit in the car. Said someone had an accident and ripped one of the seats once and he had to replace it. So Chevy..........this was YOUR fault for not checking the guys pant pockets out before he got in. They expect you to fork out $80,000 plus to buy a vet and yet wont let you sit in it. What kind of jerk runs a business like this! What if you dont like the car inside or you cant get into it! I was so livid at the stupidity and BAD service towards a good buying customer, I wanted to punch the guy for being an a$$. Well, It just so happens that my DH does fit and will be buying it from Rydell who had NO problem letting him sit in the car. They went out of their way with friendly service. It pays to be nice. You might want to think about that Simi Valley Chevrolet, because you need a lot of work in that area. No sane person buys a car without sitting in it first. read more

Just got brand new Traverse. Thank you for your help Michael McGrath. You guy awesome!!!

this is a couple weeks over due, but we leased a car here and I hope I remember their names, jessie, John, and crystal were absolutely the best and they made leasing a car so easy! it was honestly such a relief and we are so satisfied and appreciate the customer service! Thank you!!! read more

I was in an auto accident and totaled my car and HAD to get a replacement. I had no idea what SUV's were out, which was the best, but finally went dealership shopping. The first dealership I came to was Simi Valley Chevrolet. The sales person, Carolyn, found my husband and I as we were just starting to wander the lot. Told her I owned a Saturn Vue since 2004 and had no idea what I was looking for. She mentioned the dealership had just gotten in 2 Captiva's which were similar to the Vue. This I knew, but didn't know who had any for sale. They were made for fleet sales but have the body and insides of the Vue! So it was just perfect for me! Carolyn was great. Took her time with us, we felt no pressure. Not too much of the "how much can you afford", and going back and forth to finally get to a number I was looking for. I was pleasantly surprised. Had to wait a bit to meet with the Finance Manager Daniel Quillen, but we had a large TV in the waiting area. Then the dreaded time to meet with the Finance guy arrived, and again, pleasantly surprised. Still had the sales pitch for the extra warranty, etc., but did not feel pressured. Nice chat as he printed the forms and had me sign them. Daniel was patient, didn't mention that it was an hour past closing by the time we were through! I am very pleased. read more

I can't say enough good things about my experience at Simi Valley Chevrolet. First, the sales rep, Collin, was awesome! Besides patience and a sense of humor, he was knowledgeable and real. No hard sell. He also went above and beyond to make the car perfect not just for driving off the lot, but to make sure I understood all the bells and whistles it came with, even troubleshooting (for 45 mins) a glitch between my phone and OnStar. I really appreciated the level of care and individualized service. Not very common nowadays. Rest of the staff, from sales manager to financing also pleasant, professional, helpful and knowledgeable. A fantastic experience overall! And .. not to mention the car is GREAT!! Michael Schwartz read more

Worst experience ever with a sales department, the finance manager would not do the deal if I didn't buy the extended warranty and a gps system and gap insurance with a total of 9k over purchase price of 60k. This is after they ran my credit, what a real treat to deal with, no person needs to be treated this way! read more

Recently came in for warranty service after finding a puddle under car, no problem bringing it in first thing in the morning and Jon Savage was right on the money for what it was. Jon also helped us get the family car ready for spring break after carefully reviewing our service history. Three months earlier Don Bevington helped us with a stuck thermostat which put the car in limp-home mode and we weren't even scheduled for this last minute issue. Fan wouldn't stop running so he calmly and cooly pulled the fuse to keep the battery from dying and got us fixed up in no time. See you guys in another couple months for regular maintenance. Thanks! read more

The most rude people work in the service department, seriously need to take a course in customer service. I've been calling everyday for my truck and no response, no answers. Finally today I get a call to tell me my truck has been ready since Monday. WTF, I couldn't believe it. Some lady states she left a message, such BS. I've never ever going to go back to the service department. They just don't care. Back to TO Chevrolet I go. read more

Loving my 2018 Camaro 1LE that I got from Jaime Hernandez. The buying experience was top notch. From the moment I arrived,I was taken care of immediately.I told Jaime what car I was interested in & he took care of everything.Everyone at this dealership was so polite & professional to me.I highly recommend Jaime at Simi Valley Chevrolet for your next buying experience. read more

The very best service dept. Very helpful and no up sell pressure. Johnathon was very helpful.

Came to get a new key for my Corvette it was done fast and a lot cheaper than Santa Paula Chevrolet read more

Simi Valley Chevrolet - Came to get a new Key for my Corvette it was done super fast and a lot cheaper than Santa Paula Chevrolet - Auto Repair Near Me - Simi Valley, California

thank you so much Jaime and Jeff for all the help in my trade-in this past Wednesday. i'm in love with my new equinox and so thankful to have had you gentlemen helping my mom and i. definitely a process, but simi valley chevrolet makes every detail perfect and simple when it comes to purchasing a huge investment. come here if you want great customer experience and a safe, stylish, comfortable vehicle! read more

Simi Valley Chevrolet - Auto Repair Near Me - Simi Valley, California

I had my heart set on a Kia Soul, but when the Kia dealership wouldn't work with my budget, I was completely heartbroken. In a crazy coincidence, and internet search listed a Soul was up the street at the Chevy dealer. Same year car, fewer miles on the odometer. Listed at least $2k less than at the Kia dealership. Why the heck not check it out? Edward, the salesman, and Kamran, the sales manager, were courteous and upfront with me, let me look at every financing option (including offering the KBB for my trade-in), and helped me get the best possible price. Thank you, everyone at Simi Valley Chevrolet, for an overall excellent experience. read more

The most enjoyable and stress free car buying experience ever! Tom and Jae were extremely helpfull and really went the extra mile to get the deal that I needed for my purchase ! Very curtious and respectful during the entire time I spent there with them. I especially enjoyed conversing with Tom, as he is very outgoing, has a great personality, very knowledgable, and just a blast to hang out with! I left with the 2013 Hyundai Elantra GT that I spotted online at a way better price and financing than I expected. I would absolutely highly recommend anyone looking for a fantastic dealership to see these guys first! Tops in every way! Thanks to everyone at Simi Valley Cheverolet for the most fun I've ever had buying a vehicle!! (Hey Tom, I'm the guy from the Solar company. Give me a shout any time sir. You Rock!) read more

I had the best experience buying a car here. Jordan is an excellent sales person took the time to answer ALL my questions and explain things to me. Tom, the sales manager, took very good care of me making sure I got the car I wanted with the payment I wanted. I will definitely be back the next time I decide to purchase/lease a car. Thank you Jordan and Tom for a great experience. One last last thing, the owner is a super nice guy. Loved chatting with him and getting a tour of the new service area. read more

I am going to start by saying David Rosen pretty much had me at Hello. I needed a part for my truck and decided to make a stop at Simi Chevrolt ( this is my first time setting a foot at this delarship ). David was super friendly , patient and knowledgeable. I was happy with the transaction and my special order parts came in with in 24 hrs. Thank you David for being who you are . You earn a customer for life. read more

Anam and John, the manager gave us an excellent deal on a 2021 equinox. They both were easy to work with and trustworthy from the start. Especially during Covid, they made the process very simple and gave us a great deal and no back-and-forth negotiations was involved. I definitely would recommend this dealership and especially them both for any future sales. read more

My mother and I were looking to get a 2019 Suburban and trade in her 2013. We were greeted by Niko (Did not get his last name). Niko was very knowledgeable about the Suburban and very patient with us. As we started to talk numbers were greeted by a Sales Manager. I do not recall the Sales Mangers name. The sales manager was very quick and seemed like he was in a rush and wanted to leave. My mother had very simple questions which he tried to answer but as his own fast past tempo. I myself work in the car business and one of the first things that they teach us is to be on tempo with the client and not rush anything. But the Sales Manger did the opposite. My mother was really disgusted and the Sales Manager almost costed Niko a deal. We decided to call it a day and started to head toward the door with no deal done. On our way out the General Manager introduced himself as Jeff Kennedy. Jeff asked my mother what the problem was and how he can resolve the issue. My mother and I brought up the issues and Jeff fixed them in a timely manner and he very professional. Jeff was very caring and made us feel like we were not wasting his time unlike the Sales Manager. My mother got the deal she wanted and we all came to an agreement. Krystal White in Finance was absolutely amazing! She was very charming and has a great personalty. To sum everything up Niko is the man to go see! He will give you the best car buying experience! read more

Simi Valley Chevrolet - Auto Repair Near Me - Simi Valley, California

Today I walked in on the lot with no intention of purchasing and ended up walking out with an amazing deal. They allowed me to take the car to my home for my husband who was home with our kids test drive it and it was all thanks to isaiah! He was so amazing, helpful, and didn't push me into something I wouldn't want! read more

There should be an option for a NO-STAR review. I talked over the phone with the "sales manager" (or at least this is how he called to himself) Chuck. We talked about a deal that I had found online, we went thru numbers and we AGREED about the deal. I mentioned that i'm coming from a far distance too. Chuck promised me that I WILL GET the deal as long as my credit is good and same with my social. When he finished checking both, he suddenly "remembered" that the best that he can do is $150 MORE than what we agreed on in the first place!!! Let me mention that I was there for 3 hours and for what?? Nothing! I got a way better deal at "Rydell Chevrolet Service" in Chatsworth. Such a waist of my time!!! read more

Let me tell you and save your time now, this place is a JOKE. Drove over 2 hours to get a truck that was listed for 43k on their website (2022 Colorado Z71). When I got there, the sales member Marcus was great, helpful, and honest. Then their employee of the year Tony came in to close a deal with us and he was a complete con artist. Truck price went up almost 9k. Tried to sell me gap coverage when I was putting plenty of cash down and didn't even need it. Then he tells me I have to pay for their tracking device service that was 2k. Then he tells me I have to make at least 9 payments with GM financial before I refinance (I later learned because they get more vehicle stock when people pay a certain amount of their loan). I told him I have bought multiple vehicles and have never heard of anything like that and he continued to lie and told me if I didn't, I'd loose the dealer credit he was offering LOL. When I turned around and walked towards the door, he came up to me and felt the need to tell me that as soon as I walk out, he's going to up the price of the truck 3k and sell it tomorrow. Dude continued to follow me out to my truck as I was reversing. So sad. But wait, it gets better. I go across the street to GMC a buy a better truck (2022 Canyon AT4). Now I get a text today, (3 weeks later) and they still haven't sold the truck that he was going to "sell tomorrow" LOL. This place is an absolute joke. Tony the phony "closer" is a joke. Save your time, money, and business. This place is the definition of steriotypical car dealerships who screw people over. read more

Don't waste your time here. A bunch of guys that don't know what they are doing who make false promises and are the most unprofessional and slimy sales people I've ever encountered. Terrible experience if you want a Chevy and people who treat you with respect go to Paradise Chevy, Todd and Edward will take care of you! read more

I purchased my brand new 2018 Chevy Silverado. I was worried as I had two trade-ins, but Jeff and Jaime were very helpful and showed me what were the best options I had; with the vehicles I liked. Thank you so much, I'm one happy customer, and will definitely recommend this dealership. read more

My husband and i are in the market to buy or lease a new car. We were met by a very nice young man . We told him we wanted to drive the new impalla, traverse and tahoe. He asked us for our license . Took it in to copy . The manager in his ugly brown suite comes to us . Tosses us our license and tells the salesman we will have to see them later we dont have time ?..... uhm there was a check in my wallet...this manager was so rude and very unappologetic in the way he pulled our salesman away..... i will spend my money elsewhere thankyou very much..... you will never get my business .... but you will get my disappointing review. read more

Simi Valley Chevrolet has some amazing employees and service!!! I had car trouble today and walked to the dealership for help. Even knowing that I wasn't there to buy a car, the salesman, Jose, the manager, and the service man stopped what they were doing and went out of their way to help me out and offered me a seat, a drink, and a phone charge while I waited for them to work out a solution for me. They could have easily turned me away, but instead they came to my rescue today and I'm so grateful! I didn't buy the car I'm driving right now from them, but I wish I had and I will definitely look to be purchasing my next one from them! The Chevrolet Traverse I saw while there looks like a great vehicle! I also wouldn't hesitate to have my car serviced there! Customer service is very important to me and I can't recommend them enough! read more

Newly renovated. Clean, friendly staff. Had an oil change appointment. The service representative Don was helpful and professional. Service completed at time expected. Nice lounge area with TV and plenty of seating. There are also tables and chairs as well. There was a kid table that was helpful for me since I had my kids with me. Free wi-fi. Complimentary coffee (fresh coffee that is ground there) and water. Complimentary car wash upon request, if your car is being serviced. The challenge I had was trying to make an appointment- took me awhile to get through when I dialed the service number. The online service wasn't helpful. Otherwise, everything was fine. read more

Picked up a new 2018 Camaro 2SS Redline Edition from Simi Valley Chevrolet. Thanks to Jose Ayala, who spent the past 5 months trying to work out a deal for me. Jose worked hard to get me a great deal and I took it home once he made it happen! I was satisfied and maybe workout another deal with him in the future. read more

Simi Valley Chevrolet - Thanks to Jose Ayala at Simi Valley Chevrolet! - Auto Repair Near Me - Simi Valley, California

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Made an appointment to have an oil change, because they said it was quicker to get service. Estimated time for the service was supposed to be 45 mins to an hr, after 2:30 hrs of waiting and no update on my truck I decided to leave and take my bussines somewhere else. Don't go here unless you want to waste your valuable time. read more

I was searching for a Chevy bolt for my Dad, and I want to share my experience. I have been a resident of Simi for over 22 years, and I take pride and giving my business to Simi businesses. That is why I decided to go to the Simi Valley Chevrolet dealership. I was greeted by a sales individual named Marcus Jamerson. Marcus was well-mannered, not too pushy, but very eager to help me, a great salesperson. However, when I went inside, I was handed off to what they call a closer, and unfortunately, my experience went south. To Simi Valley Chevrolet ownership. If you guys get this review, please work on your finances, and sales managers have them be more compassionate to their consumers and be ready to give the best deal, and not play the car salesman's game. I bought a car, but it wasn't from the Simi dealership. I went to someone else, and when I told him to give me his best deal, they did. It read more

Carolyn and George were fantastic, they really helped us a lot through the whole car buying experience, especially since it was our first ever new car!!! There was no pressure, we were able to take our time choosing the right car for our needs and Carolyn was very patient with us and our questions. George was also helpful when it came to setting up on-star, very funny and definitely a great guy. I forget the Financial man's name but he was great as well, really fast with our paper work and made the long signing process fun! Thank you everyone at Simi Valley Chevrolet for making this experience a pleasant one. read more

I recently received a call from Simi CHEVROLET saying my turn to buy the new corvettewas now. They just received their first 2020 corvette and it had been turned down by people on waiting list ahead of me. I told them i was interested,cars msrp is 59,000,with tax ,license and options its a 70,000 dollar vehicle. Then these thieves from chevrolet say the mark up on vehicle is $30,000 just to sell you the car. I have turned down 4 cars at 5-10,000 mark up but SIMI CHEVROLET IS THE KING OF THIEVES AT 30,000 DOLLARS. What a terrible dealership. WILL NEVER BUY CHEVROLET AGAIN. THIS IS HOW RETIRED G.M. WORKERS ARE TREATED. Buy an import and get treated fairly. Buy a chevrolet and let them decide how much extra cash they want to sell you a car. GOOD BYE AMERICAN CAR THIEVES. DMV INVESTIGATION COMING. I WILL TAKE MY MONEYBTO TOYOTA. At least the japan people will appreciate their customers. You no were to stick your corvette you lying thieves. The owner of this place doesnt even live in california,but he alright screwing everyone in ventura county. DO NOT BUY A CAR HERE UNLESS YOU ENJOY BEING CHEATED! David solis read more

Honestly If I can leave this dealership 0 stars, I definitely would. This review is a year over due but I recently was rear ended and they discovered my car had been hit before and the dealership never told me anything about it. This was my first time buying a car and they seriously screwed me over. I had many issues with the car after and they gave me such a hard time about fixing the car with them. On top of that, when I went to get my window fixed with them, they forgot to connect the wire and my doors wouldn't lock. How awesome is that. And there was way more problems and when I asked to speak to the general manager, they wouldn't want to give me his contact information. Overall, I regret buying my car from this place. Stay away from here, seriously you'll just get yourself into a mess. read more