Part 2- After cleaning my Hardwood Floors, putting down the rug pad, I rolled out my beautifully clean wool rug, I definitely stay with a 5 review to Simonian rug cleaners. Good job everybody!! Highly recommend Simonian! read more

See all

Wow these guys did a great job! I had a hand made wool and silk rug I inherited that was filthy. I couldn't live with it the way it was but now I can. The moment I called including pick up and delivery all 5 Stars. Thank you Cesar, Isaiah and your whole team! read more

I highly recommend Simonian rug cleaners. I had a Native American saddle blanket from the 1800s that was dirty, had wax on it from candles, and a hole. They were able to clean it all and repair the hole within a couple weeks. There is a little discoloration on the rug from the coloring in the wax, but who knows how long it was there - it looks MUCH better and is smaller in size than when I took it in. Everyone is really nice too. Parking can be a little tight, but you can find something on the street eventually. read more

I recently had my Kilim rug cleaned and the fringe repaired. The end result was GREAT....perfectly cleaned and the repair of the fraying fringe was better than I expected. When I picked it up, one of the owners came out and spent alot of time explaining the process and educating me even more. I will always use this company in the future and recommend them highly! read more

I'm so glad I didn't take on the rug cleaning myself; I would have ruined it! These people know how to remove the dirt from the rug and not the color. read more

On the plus side, they were pleasant and cheerful and unloaded and loaded my rugs. On the minus side, I'm not sure the rugs were cleaned. I took the upsell for extra cleaning where my dog had lain but passed on the upsell for "protection." Well, I can still see those areas (they weren't all that bad in the first place) so I'm not sure what I was charged for. There was no mention of any difficulty either when I dropped off the rugs or picked them up. read more

Rugs rolled nicely. Staff very accommodating and pleasant. I have been coming to Simonian's for many years. Always satisfied.

we have been using simonian rug cleaning service for the last 2 years. they do excellent work. high quality, and great service. thank you !

I had been using Simonian for occasional rug cleaning and repair for more than thirteen years and out of loyalty, continued even when it was inconvenient to do so after moving away from San Mateo. Unfortunately, after having a baby, I was recently late to pick up a medium-sized rug and was unexpectedly charged a storage fee. (I tried to pick the rug up in a timely manner, but the shop was closed for MLK Jr. day.) I negotiated the fee down; they initially wanted to charge me for all the time from the day the rug was ready (three months) and ended up charging two months and removing a handling fee (wrapping) that would have been double billing because it was part of the initially requested and paid service. I guess the storage policy is outlined on their invoices, but because I had paid everything in full when I initially dropped the rug off, I didn't have the chance to review the fine print. (I'm not sure I would have anyway.) They indicated they had tried to contact me multiple times, which I'm sure they had, though in my records, I only saw one call when the rug was ready. In no case did I see notice of the storage fees until I received an overdue invoice for three months of storage and another fee. Anyway, I'm disappointed because I will now have to find a new cleaners. I'm sure they won't miss my business because the delay was entirely my fault (it's probably audacious of me to expect special treatment) and they said they don't have a lot of room. I was a small client, but they had the opportunity to show me grace when I picked up the rug within a few days of receiving the overdue invoice, which they didn't. Oh well. If you use drop off at Simonian, make sure you don't delay. Best of luck, Simonian. read more

These guys are the best. They may be a little pricey, but I don't have a comparison. They show up when they say the will, they are quick and efficient, and really know what they are doing. The rugs come back beautifully cleaned. read more

Very helpful staff and quick service! Really cool machines too! Took about a week from drop off to pick up.

What a amazing job done on my runners. My 4 runners came out better than new. I'm so happy with the service provided. Employees helping us were awesome too ! read more

They did a such a beautiful job cleaning my rugs and after that, they altered one of my rugs that was too long. Such professional work and they were such a pleasure to deal with. read more

It may seem a bit strange to review a specialty rug cleaning service, but this business offers stellar service really unbelievably wonderful service! Aadi, took my wife and I around showing how the carpets are cleaned and dried and repaired if needed. Bother Aadi & Melissa were extremely knowledgeable and engaging, they truly care about the business and ensure that customers are well informed to make decisions that meet their needs. I enrolled in their Simonian Circle program for free pickup and delivery and a great discount on cleanings. If, you have area rugs that are special to you and you paid a lot for them do yourself and your precious rug a favor and have Siminia take care of it. They can do another thing for the carpet as well! read more

I'd always heard so many great stories about Simonian over the decades, so when my longtime rug cleaner in Berkeley closed their doors, I had the opportunity to give them a visit. I brought a runner to their shop in San Mateo and they gave me a tour of their facilities and taught me about their history and process. They turned my rug around in a week and I'm so happy to have a new rug cleaner. Adi is super helpful and so kind. Great family business. read more

I needed to have a hallway rug bound in two places. They did a great job and the rug looked perfect. Working with the people there was so pleasant. I would definitely recommend them and would go back! read more

I am so so thrilled to have found Simonian !! I bought 4 gorgeous Persian rugs at an estate sale and they all needed to be cleaned. Cesar was so knowledgeable ..he told me what kind of rugs I bought and explained where their names came from and was very patient and professional. one rug needed repairing and now it's like new. Simonian picked the rugs up and delivered them. they smell fresh and look great. Addy at the from desk was amazing as well ..i cannot speak more highly about this place and the service they provide. i almost purchased a few more rugs at their warehouse.. beautiful rugs. I'm slightly obsessed now.. I love my rugs.. so rich and beautiful - like fine paintings on the floor .. so beautiful . thank you Simonian !!! read more

Always a pleasure to have Persian rugs cleaned (and sometimes mended) @ Simonian's. Been a long time customer; have complete confidence in quality, care and cleaning results. Thanks! read more

They are so accommodating and their employees are so polite. It's a pleasure to work with them.

I do NOT recommend. For the amount of money they charge, I would have expected a better outcome, or at least a heads-up about what outcome I could expect, given how much this single 9'x12' rug cost to clean...almost $750! If they thought there would be difficulty in cleaning the rug properly, then I should have had the opportunity to choose to spend the money or not, given how expensive it was to clean the rug. Just threw my money away, and had to give the rug away in the end. I give it one star because at least everyone was responsive and polite, if not unhelpful and argumentative. I am very disappointed with how the company has dealt with this--blaming ME or their delivery people for their lack of communication and not taking any responsibility. They didn't even offer to at least refund me a small portion of the cleaning fee. No effort whatsoever in trying to please the customer. read more

A great experience with professionals! We have had our oriental rug for two years now and Simonian came strongly recommended by the shop that sold us the rug (Nomad Rugs). I indicated a time that would work for them to drive up from San Mateo to pick up the rug in the Mission Neighborhood of SF. They quickly confirmed my slot, were timely, thoughtful and communicative. They picked up the rug and loaded it into their van within 15 minutes. They kept the rug for one week and returned it on time clean and looking brand new. What's more, they helped me put it back in the living room which involved moving heavy furniture multiple times to get the rug mat down, the rug down and then when the rug was slightly off position, moving things again so that it laid correctly. read more

The Simonian Team is a group of amazing, hardworking people that are dedicated to their customers. They are very organized and extremely accurate at predicting the return of your rugs. We had 6 rugs in storage. The men collected them from our storage facility, had them cleaned and returned them to our home, placing them exactly where we wanted them. Excellent service and great people. Thank you! read more

I am a repeat customer and once again very pleased with the service. I started on their website, then set up an appointment for a pickup. Anthony came out, gave the total, I took his suggestion on additional treatment. He said the rug would be back to me within two weeks and it was. Looks beautiful!!! I will use again, without a doubt. read more

Storing service and reasonable price. The pick up and drop off. Got 2 rugs cleaned. One manufactured and another hand made. Both came out well. They were able to prioritize us and get our rugs back out to us quickly. read more

I have been working with Simonian on and off for the past 50 years, having inherited them from my parents who found them when they opened in the late 1950s. We continue to use them for replacing the pads when they begin to disintegrate, and definitely for getting our rugs cleaned occasionally. Recently took a beautiful old rug I inherited from my parents for what obviously was a much overdue cleaning. When it was returned, it looks like a brand new rug and the original color and design are impressively more vivid! The whole crew was so friendly and knowledgeable all the way through the process, and they were able to expedite the return of the rug as it was needed for a family function. I am so impressed and so grateful for having such artists in our midst! Thank you, Adi, and the whole crew at Simonian. Happily joined their club, and, in addition to the discounts included in the club membership, the way they dealt with me, I really feel like part of the Simonian family! Great decision! read more

Beautiful job on my rugs - they look terrific. Communication was clear, professional, and friendly. Pickup and delivery were timely and efficient. Certainly will call them next time. read more

Simonian did a fantastic job on four 100% silk prayer rugs from Kashmir. After washing, they now have the luxury feel and softness of a fine silk scarf. The rugs came back softer to the touch than they were before the washing. When it comes to the care of Oriental rugs, they know what they are doing. Pickup and delivery is free and the staff wears shoe coverings in the house. I am extremely pleased and very happy with every aspect of their service. The entire Simonian team is helpful, friendly and professional. As a result, I will now have them wash my extensive collection of Kashmir silks. Very happy to write this review about Simonian Oriental Rug Cleaners. Sincere regards, Tom S. read more

Simonian is the best for rug cleaning and repairs. They are highly experienced and will make suggestions for your rug care. We have been thrilled with how beautifully our rugs come back, even rugs that were worn and damaged. Look no further for a place to bring your rugs. read more

Excellent rug cleaners! The folks there are professional, work with green products. They promised me to clean and repair my beautiful rugs! They did a fantastic job. Thank you. They are the Best in the Bay Area! read more

We are very pleased with the cleaning and repair of our family heirloom Morrocan carpet. The work was completed ahead of estimate. Pick-up and delivery by Bart and Tony were professional and on time. They measured and inspected the carpet with care and fully explained the process of both cleaning and repair. They, along with the office staff on the phone, went out of the way to clearly set expectations. Great job all around. read more

We were moving, it seemed like a great time to get the 4 rugs cleaned. So glad Simonian Rug Cleaners had so many good reviews. Service: superb - The phone rang and was answered, wow, a little thing but, so welcome. The quote based on my measurements and my estimate of what type of rug we had was decent, and such a pleasant surprise pick up and deliver to a different address was included in price. Isaiah and Pedro were on time, remeasured the carpets to assert price, whew no price change. They suggested a different padding, which they would deliver with cleaned rugs. No hard sale, just good service. When the rugs came back to our new address exactly within the time we had been told, they looked like new, and wow the padding made such a difference. Thank you to the whole Simonian team. read more

We had three rugs cleaned here. The cleaning on two seemed fine - they looked cleaner at least. The cleaning on the third resulted in several patches of the rug missing the weave and having bare spots. The rug continues to unravel now. We wrote to the business to discuss the issue and ask for a refund. When we let them know the problem, they stopped responding to our communications and have not remedied the situation. read more

I used their online calculator for a quote. I measured correctly. Took rug in this morning and the young woman sitting at a desk whipped out a sheet of paper and said- put the rug on the floor. No greeting, but I guess the command to put the rug on the floor was her greeting. She quickly measured the rug and punched in a few numbers and came up with a price about 4 times my quote. I did tell her when I went in that I had a quote and showed her my iPhone quote. She wouldn't look at it. That didn't matter. Many years ago, we had a large rug cleaned by Simonian and when it was returned the price had changed and was markedly more than the written quote. In addition a new pad was priced at $150 - 3 times more than quoted. Well, I've certainly learned my lesson. Go elsewhere for honest pricing and get away from bait and switch. read more

Simonian recently cleaned a rug of ours. They did a great job and we will definitely call them again the next time we need a rug cleaned. Melissa and staff were very knowledgeable, professional and cordial as were the pickup and delivery people Isiah & Jose. read more

We took two rugs for wash, one of which needed fringes as well. They were beautifully washed and the other one re-fringed. very happy with on time and professional service. read more

They did a great job cleaning my two rugs. One of them is an extra large custom sheepskin rug that's been dyed. Will use them again!

Simonian did a fabulous job on my 8'x11' antique Wilton oriental wool rug. They cleaned it better than any other cleaner (in-home or off-site) has done. The pile is now pristine---brilliant, colorful, and soft. The fringe is like new. I chose to have the rug's edges rebound, which was not cheap, and I'm so glad I did: the workmanship and materials are flawless; it's as if I have a new rug (except mine was a 1990s yard sale steal!). I used their pick-up/drop-off service; the workmen easily and carefully moved furniture and replaced the rug was perfectly square; they arrived on time for both pick-up and drop-off. Service time was two weeks, but this was due to the extra bindery work I had done. I highly recommend Simonian and will use them only from now on. read more

Simonian Oriental Rug Cleaners - Carpet Cleaning Near Me - San Mateo, California

Simonian brought my beloved rug back to life and I'm so happy! It's so clean it's almost like new again! Their service was well priced and they provided free pickup and delivery in Oakland. The only issues I had was for both the pick up and delivery they arrived over and hour earlier than scheduled and my meetings were interrupted. They should be better about giving accurate pickup/delivery windows or staying on time with their schedules. read more

Pick up went smoothly and the prices are fair. Turn around time is 2-3 weeks which makes me wonder whether they send them out for cleaning or do it themselves. The information on that topic is a bit fuzzy. But the rugs look good. On the website they offer carpet cleaning of wall to wall carpet. Once we booked that we learned they use a subcontractor who is actually a disaster remediation company not really a carpet cleaning company per se. That part of our experience was brutal and we will absolutely not be doing that again! read more

I have used Simonian oriental rug cleaning, San Mateo for years. They do a great job cleaning the rugs and removing stains. The rugs look like new! Bart and Tony picked up and delivered the rugs. They were friendly, timely, professional, And careful with moving my Furniture. They provided excellent service! read more