Very friendly, helpful, and patient even when dealing with a do-it-yourselfer placing a small…read moreorder. They responded quickly and professionally to all my emails and texts,, as though I was a big time contractor. The special lumber they ordered came very quickly--much more quickly than what other lumber yards had estimated. And at a better price.

BRIEF TAKEAWAYS: -They have the friendliest and most helpful…read morestaff of any hardware store I've ever been to. -They don't just sell lumber. They're a hardware store too -They have multiple pickup spots. TL:DR VERSION: I went there to find a shelf and find some 2x4s. They turned out to have way more than just that. They're a full-on hardware store. I ended up also getting wood screws, plastic sheeting, and painters tape too. Staff was very helpful and friendly. One of them helped me find wood for shelf (in the size, color, and finish that worked for my project) and order 2x4s They have multiple pickup locations for different orders, all within a block of each other. I got my 2x4s behind the store, and the guys happily cut them to the lengths I needed. They directed me to their other location acrid the street. I went down Folger a little too far and ended up in their other outdoor lot. The gent I talked to in one of the offices was very friendly and helpful. He stopped the work he was doing and walked out in the rain to show me where their corner warehouse is. The guys at the corner warehouse were also friendly. They got my order cut to size and loaded it into my trunk. One of them helped me with a refund on items I didn't need. This is the best experience I've ever had at a hardware store. Their service is exceptional, and they had everything I needed.

Things are very inexpensive here! I love going to this…read moreplace for my home projects. It is fun to go through what they have and, get to see so many possible things you can create with what you take home with you after. The staff are friendly, and helpful. Also, really just think about the fact that you are helping save this world by using reclaimed materials.

We had a lot of extra tiles from a kitchen remodel that we couldn't return to the original store…read more So we brought them to Building Resources. They were very happy to get so many new boxed tiles. It was a win all around. This place makes it very easy to donate good building supplies. Also, they are friendly and make everything work smoothly and easily.

Wow! They have a great selection. Folks were helpful and answered my questions. I'll be back!read more

Really disappointed in my experience here…read more I have a small project (replacing a shower bench) and called ahead to ask about wood options and milling. The person I spoke to was helpful, recommended specific woods that would work well for a shower environment, and confirmed they could mill it to the exact dimensions I needed. Yay! So about a week later, I made the trip across the bridge. When I got there, the warehouse staff were friendly and helped me choose wood, but when I went to purchase and arrange the milling, I was told they don't mill exotic woods. Even the warehouse employee who helped me select the wood was surprised by this. I asked for alternative recommendations, but the options were all too thin for a shower bench. The disconnect between what I was told on the phone and what I experienced in store was genuinely frustrating, and the drive across the bridge ended up being a huge waste of my time. MacBeath seems like a great resource if you have your own tools and equipment at home, but if you're a smaller customer who needs milling services, I'd call ahead and get very specific confirmation on exactly what they can and can't do before making the drive.

This place is top notch with the most knowledgeable and friendly sales staff. The manager, Tami,…read moreis AWESOME and really knows her stuff. Such a better experience than MSI - there is no comparison. The assistance they gave me looking at my plans, all the details, using their experience (bc I have none!) was incredibly helpful through this whole kitchen remodel process. They had exactly what I wanted, provided a sample for me to take home, and worked seamlessly with my contractor and fabricator. All good so far Will update this once installed.

We recently updated our kitchen which included replacing kitchen cabinets, countertops, appliances,…read morelighting and flooring. We met with Adam at Evolv Surfaces to explore countertop options. Adam is very knowledgeable and was very helpful in educating and guiding us through the selection process. We chose Neolith Calcutta Ultra Soft for its natural beauty, strength, and easy maintenance. He connected us with FM Distributing. They are truly masters in their measurements, fabrication and installation. We have a garden window that extends out beyond the kitchen sink. They were able to install the Neolith in one piece so the countertop extends from the sink and cabinet counter into the window floor without a step or seam which we wanted. All joints and edges are smooth and the backsplash patterns match up with the countertop patterns beautifully. We are so pleased with Adam and the team at FM. They were always professional, courteous, responsive, on time and highly skilled. In the end, the best part of the entire project was the Neolith countertop and backsplash. No problems, no delays, no frustration. Just perfect.

We were clueless about where to begin with our kitchen remodel but suspected we had to start with…read morecabinets. We sat down with Francis Combes and he patiently walked us through the whole process. Together we designed cabinets to fit our kitchen. Francis even helped us with questions we had regarding appliances, backsplash, faucets, and countertops. Francis is a professional and an artist through and through. Our contracter just finished the work, and IT LOOKS GREAT!!

My wife and I worked with Francis Combes at Ashby Lumber to design a custom floating vanity for our…read moremaster bathroom. He was terrific! Francis reassured us that it was straightforward to build something that would fit in our space and walked us through several options. He helped us pull together the final design of the drawers and cabinets and guided us toward sinks that would fit the space (ours were too large). He then kept us informed during the period of construction and delivery. It was a seamless process and the final product from Sollera Cabinetry is beautifully built. We strongly recommend that you consider Ashby Lumber for custom cabinetry. You won't be disappointed.

The four star rating is based on previous jobs they have done for me in the milling dept…read more I don't know who I spoke to but I left a message on the phone about 3 or 4 days ago and I haven't heard a thing so I called them again this morning . Since I have an autoimmune disease the 1st message might have been a bit rambled but not this time, I know the phone number and the fact that I wanted someone to call me back wasn't.

I needed seven custom windows made for my living room and called John Bray to give me an estimate…read more he came over the next day and took the measurements, gave me different options on glazing and finish and told me he'd call me back with an estimate the next day which he did. the price sounded good to me so he told me he would have them in 3 weeks, called me back 2 weeks later and said the windows were ready for delivery. i have to say the windows look fantastic! what a difference, less noise, no more draughts! it was great doing business with these guys, very efficient and fine quality work at a great price. I know they do doors and cabinetry so when the time comes i will know who to call.

The store has an extensive selection of tile. In addition the staff are extremely skilled. I have…read moreworked with both Victoria and Alanna and they are both incredibly skilled and a pleasure to work with. I highly recommend them both for any design project!

purchased $1000 of tile, only to be informed a week later that the tile was no longer available…read more went in to store to select alternate options the following weekend, purchased an additional $7000 of tile with a quoted 2-3 week delivery time frame called store at 3 week mark after receiving no updates on delivery and was informed that newly purchased tile is actually 8-12 weeks backordered. it's now 5 weeks later, we've spent $8000, and we have no tile. unclear if or when the order will ever be fulfilled awful communication at best, outright scam at worst. needless to say, we'll never be working with this place again

Starting with their great customer service for both diy-ers and professionals alike their in store…read moreservice professionals can answer all of your needs. So if you have a question or simply don't know where to begin, just ask and they'll get ya going in the right direction. They've got a lot of materials to choose from in the store and in their protected storage bays and their prices on many items is cheaper than the big box stores! And get this, if you need 1 sheet or 100 sheets of drywall or wood or any other material they'll help you load it for free you won't get that kind of service at HD. The whole in store experience is easy, comfortable and secure and they've got plenty of parking too.

I've always loved the quality of Truitt and White and would forgive the front line for never…read moregreeting me when I enter the store, but recently there's a new young worker there named Ari who DOES greet me when I walk in, which adds value and class to the store! Not only that, Ari has been extremely helpful in advising me on fasteners and shellacs, among other things, to the point that I now ask whether he's working there when I go in. Also, Antonio in the lumberyard has been super helpful and friendly. Kudos to the team. The friendliness and help is appreciated and a good counterweight to the big box stores.