This is an update from my review back in 2014. It is still a great welcoming bike shop ten years…read morelater even with the minor adjustments to ownership of the shop. As I age, nice to see I now can get an e-bike here to cope with Westchester's steep hills. Loving the new cargo e-bike I bought recently. It is turning into a car-replacer. The shop's location is fantastic, smack in the center of the Rivertowns on Dobbs' Main Street and very close to the Aqueduct Trail, Bee Line Bus stops (buses now all have bike racks on them), and the MetroNorth station. More on-street parking spaces seem to be available since Dobbs made some changes to pricing and rules, plus there is a municipal lot around the corner and Dobbs even installed some on-street bike parking. The location really helps with the killing time during a repair. Depending on how busy they are, I can get a coffee, lunch or swing by the hardware store or some of the new shops downtown or even hang in the Library across the street which has a nice view of the Palisades. Or if it is going to need an overnight or two stay, I can hop on the pretty-frequent for the suburbs bus to get home.

The guys here are the best!! They put my bike together and realized a problem right away in which I…read morehad to contact the manufacturer (I bought this bike online) to get a new part since it was still under warranty. They offered their contact info so the manufacturer could speak to them directly if needed or had any questions. They put the new part on right away once it was received -- it was shipped directly to them (another courtesy they offered me) and had it ready for me first thing next day. Jason and Dominic are the best! SO happy I live close by to have these knowledgeable guys take care of my bike whenever needed.

Always helpful and quick. Great tips. Great customer service…read more G or two new tires and They fixed multiple flats.

Have been several times!! Always excellent service, fast, helpful and knowledgeable. We definitely…read moreneeded a bike store in this area. So happy to have them here!

Out riding on Wednesday, Haverstraw trial, to Nyack Beach. Had a whole day planned...6 miles into…read morethe ride I got a flat!! I looked for a local bike shop..I called Collado. Herinel came and picked me and the bike up... and took us to the shop. My flat was fixed quickly, professionally, and reasonably ! So Happy! I was able to finish my ride, I got to see a beautiful sunset on the Hudson. Thanks to Ismeal and Herinel !! I can't say enough about how great my experience was!! I highly recommend Collado Bike shop..Repairs, service, and cool gear!

I've been cycling for a little over 2 decades and I finally met an amazing human being that loves…read moreand enjoys what he does. Collado is one of the best bicycle mechanics I have ever met. Beside the fact that he knows what he is doing, he takes the time to explain and teach you what's he doing to your bicycle.

I am a 70 + senior. I purchased my bike 2 1/2 years ago. I…read morehave 820 miles and just as many smiles! I believe I have a 36 volt, men's bike. (Voltage isn't clearly stamped) The pedal assistance is amazing!! My only upgrade will be a second battery, I guess I better figure out the exact size, but I'm having too much fun!

I was looking for an ebike for a year. I had my eye on Rad bikes but they never had them in stock…read more So one day I made my mind up to take a look at one in person if it were close to home. I dont drive and was nervous about public transportation during the pandemic. I looked up ebikes in NJ/NY and found Revolve with a NY number and called it. I spoke to a nice man, Tony who took the time to ask me what I was looking for. The bike I wanted he said he was delivering the next day in JC if I wanted to see it in person but he didnt recommend that bike because he said it would be too big for me (Im 5'2"). He told me the "Alex" would be a good fit. If I liked it he would hand deliver it for me the next day and then offered a deal I couldnt refuse. Who does that?! So excited for my new bike he arrived on time. Stayed about 30 minutes to explain the features on the bike and I rode it a bit. This has brought me joy. It rides beautifully. I know its just a bike but I feel some freedom now that I can get around a little without thinking about buses and trains. Nice guy, great bike....I highly recommend.

A few weeks ago I decided it was time for an upgrade to my bike. I had my eyes set on a Cannondale…read moreSuperSix Evo. I saw that three shops had the model I wanted. One was in California, one was in Brooklyn, and one was Piermont Cycling Connection. The Cali store had been great to me on the past, but shipping was a pain and I missed buying from a local shop and getting the service that comes with it. I went to the Brooklyn store, which had a ton of nice bikes. However, they barely wanted to talk to me and when I asked to hold the bike the guy kept trying to take it out of my hands to put it back on the wall. Kinda weird service towards someone who is about to buy an $8,300 bike. So I called up Piermont. I spoke to Sunny who immediately got to work on setting me up. He put the bike on hold for me, got the paperwork to me immediately, went through numerous upgrades I wanted and gave an extremely competitive price. On my next day off work I drove up there to pickup the bike. Everything was installed and ready to go. No games, no hassle. The store is big, but clearly had in inventory in back room that surpasses any other shop I've been to. I swore that's all I was buying that day, but Sunny and I were chatting away and before I knew it I was having a pair of Enve SES 4.5 wheels installed. A shop guy dropped everything to get my new tubeless wheels setup. Sunny was easy-going, knowledgeable, and patient. We were talking for two hours. I would've bought the bike from anyone at that store, but I lucked out getting Sunny. They clearly move a lot of inventory because they seem to have nearly everything I wanted in stock and a whole bunch of mechanics working on bikes. I live in Manhattan right across the street from a Trek dealer and it's one of the few shops in the city with mechanics that I trust to work on my bike - even though they aren't a Cannondale dealer. But now I have a second option. I was on a 60 mile ride today and found myself passing by Piermont. I needed an adjustment to my break and stopped in to see Sunny. He had a technician immediately take a look at my bike and I was on my way in less than five minutes. Obviously I wish they were across the street from me, but it's worth the extra drive or a ride to find a place that is knowledgeable, cares, and treats you well. They will be my go-to for all future purchases.

They have a wide variety of bikes and accessories and are very helpful. They also have a little…read morefood shop inside if you need to buy liquids or a snack (which we did). I like the fact that it is a small local bike store and that is a wonderful way to support the local economy. I do know they also have an eBay store which is great and that they will answer whatever questions you have.

Lucien is the best!!! Super helpful and patient with us! Highly recommend to anyone in the area.read more

As everyone knows, 2020 and 2021 have been a tough time to track down a new bike. After a fair bit…read moreof research, (and after talking to brands like Ellsworth and hearing that they wouldn't resume preorders until 2023), I decided a wanted an Ibis Ripmo. Last Monday, I called Ibis HQ, and they gave me a list of dealers throughout New England. I have them all calls, and Lou at Briarcliff was the one that had what I was looking for in stock. He was extremely responsive, and talked me carefully through the build to make sure it was tuned to my needs. I took delivery last night and rode it this morning! If you're looking for a shop that is responsive, experienced, and considerate, Briarcliff is your spot!

On time, contact, well priced and expert service. I would highly recommend this vendor!read more

Bought my first bike. Needed a first tune-up from a pro and it couldn't have gone any better…read more Booking online was easy. Got a phone call to confirm and they showed up on time! Always a good sign. Jonathan was happy to answer any question I had while he worked on the bike. Took a bit longer than I'd expected, but what do I know. I'm very happy with the results. My bike is looking good and running great. And best of all, their prices are great. Can't really go wrong with these guys if you can't bring your bike to an LBS.

Fantastic bike shop. The owners are super nice, and twice now they've made adjustments for me…read moreentirely free of charge, tightening up a loose headset and loosening up a tight coaster brake. (I bought a pedal wrench to compensate. ) They also did great work when we brought a bike in for a longer job. Highly recommend!

After many years of putting off gettting a current day multigear bicycle, I finally took the leap…read moreand could not be more satisfied than I am with the shopping process and my purchase. The owner and staff's deep and wide range knowledge of cycling, which bicycles are optimal for a given buyer, and so on, cannot be matched. I had gone to two other nearby and well-known stores in the area (one is a small chain), and this shop by far and away surpassed those two, hands down in every respect.