It's located in a large plaza behind the Habit burger on Mason. Large self park parking lot. The staff is helpful. They have less staff than they did about a year ago. They did post a written paper on the section of the Torani bottles. As for their app, it's useless. I downloaded the app just to be redirected to their website. Logging into the website directly doesn't sync to the app that directs you to the website. I have emailed and called Smart N Final corp. They have said that they will work on it but nothing. read more

Smart & Final Extra! - Grocery Near Me - Winnetka, California

Just absolutely disgusting never come here if your coming for groceries this is just gross how is half of ur produce molding??? Why is there expired juice in the fridge. Do not come here . read more

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Finally got the LAPD involved to get management to take care of their own mess! Letter to Councilman is on its way! read more

Smart & Final Extra! - Growing encampment - Grocery Near Me - Winnetka, California

*****STAY AWAY FROM THIS LOCATION****** ***** SELLING EXPIRED MEATS WITH NEW LABELS**** Went to smart and final this morning looking for some meat to cook on my smoker. When i arrived I found a boneless beef shoulder which had been expired on 10/08/2025 When I asked the meat department if I could get a discount on the product that was on the floor for over 4 days after expiration? Management REFUSED AND WAS RUDE ABOUT IT. MIND YOU THE MEAT DEPARTMENT had SAID THEY put the WRONG LABEL ON IT. But it's expired???? I'm sorry how does someone mess that up? I asked if I could speak to a manager about it so I went to the front. Now I find that to be very DISTURBING because from what it sounds like they are removing labels and putting on new labels with a new expiration date. That's gross and disgusting. Now mind you I've been in the food industry for over 20 years and I know about expired meats and IF AND WHEN it's okay to cook something right away. ITS ONE THING TO SELL When the manager finally arrived she was incredibly rude and I had told her the manager before had previously sold me expired meats in the past and wasn't a problem. She kept asking for their name and I told her I didn't know. I said you're not wearing any name tags. I don't know you or the cashiers name. She kept being very rude and her TONE was not what a manager should be. Terrible customer service I told her you would have sold it to me if I didn't say anything so what's the difference? Her respond was well you would have just returned it anyways. Store manager who was a women in her 30's maybe gets a F on customer service. She offered no ways to help me out and no solutions. Just straight rude and disrespectful coming from her. She just argued with me about it the entire time. The main thing is the meat department saying they put the wrong label on it and it still sitting there for 4 days after expiration??? Sounds very shady to me almost like they are saving expired meats to see if it's sells a day or two later So what's going on to happen with that piece of meat? They going to slap a new label on it and put it back on the shelf? Because that's what it sounded like from the meat department when I asked them about it! SHADY AF!!! Selling expired meats is one thing day off but when your service department is allegedly removing labels and putting new ones on is very concerning for me. read more

The manager Angel is no Angel let me tell you. He's extremely rude and very unprofessional and is not helpful whatsoever. Don't let his name confuse you because he's far from an Angel. This place is slowly turning into Food 4 Less with their ridiculous lines. I'm surprised that they don't implement self checkout so one doesn't have to deal with the lousy and unhelpful cashiers. Absolute travesty. read more

Both the guys Ernesto and Juan are EXCELLENT at picking the Right Watermelons. However sadly when they are not I can't pick a good one if my life depended on it. I've tried following their advice and it just doesn't work out. I hope the strike ends soon with produce as I am missing my Green/ Red Lettuce, Cilantro, Spinach, and Santa Barbara salad mix. My life LITERALLY depends on the above. read more

Smart & Final Extra! - I love my Smart and Final!! Always try to beautify and keep clean our store. Not always an easy feat with troubled people. - Grocery Near Me - Winnetka, California

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Was told the Store manager was gone home after calling back at 1:30 pm on 1/15/2026 put on hold by cashier #4 after I purchase Heineken zero alcohol price showed $12.99 ea I paid $18.99 cashier No. 4 told me the first time before she put me on hold for fifteen minutes says she needed my receipt for her to tell me the price of the beer I had already purchased so she put me on hold again. I hung up and called and asked for a manager and they came that he was gone for the day. Will drive to Northridge location for now on. Thanks for the inconvenience. read more

Great food selection. Even better ice cream selection. Well kept store. Sometimes there is slow customer service. Many options for vegetarians read more

This is my local neighborhood grocery store I go to every day or 2 most of the people here are great Anthony is awesome I always go out of my way to say hi to him cause he does the same to me most of all the police are amazing people they're always there to help out the stores always clean and the prices aren't bad either I usually go there once a week and get my veggies and fruits from my smell is for my stuff to make my peanut butter Cakes and Cupcakes and stuff like that they have a good selection read more

I am disabled and I went to the store on December 15, 2024 at 3:40 PM. Smart and final had no cart and when I walked up to the counter where they had one of the carts sitting with the clothes sign on it, I took the thing off and I was gonna take the cart and put the sign back and one of the tenants or should I say one of them Employees got very very rude with me and told me that I can't do that. I am really upset and I don't know if I wanna go shopping at the store anymore after that they're rude. They don't have anybody doing their shopping carts. There's no shopping carts out in front whatsoever. They don't have anybody doing the shopping carts so you have to go look for a shopping cart if you need one. I would suggest staying away from this smart and final not going to this one go to one of the other ones. read more

I love this chain. I know where ever I am I can always purchase the same item. Staff is friendly and parking was available.

I just moved down the street last year from this store and evrrytimebi cone in they are stocked with everything I need.. They have a friendly staff. I left my wallet in my cart accindenly and came back an hr later and I was so surprised to find out the great employee bane Thomas returned it to his Mansger which is a rare occasion these days. Great, honest store. Thanks guys read more

Plenty of free parking. Lots of well stocked items. Friendly employees. Store was clean and bright. Easy in and out. Hot and ready to go rotisserie chicken is awesome!!! read more

Smart & Final (Mason @ Sherman Way): Convenient location. But the driveway into the parking lot on Sherman Way is exceptionally hard to spot & easy to miss, especially when being tailgated by people who think you're going to turn right on Mason. The lot itself is big. Because there are no tire stops in the spaces, it can be chaotic with drivers cutting across lanes/spaces, loose carts blocking open spaces, & poor parkers taking more than 1 space. Like many markets now, there's 1 door for entry & 1 for exit. Frequently, there are no carts available at the entrance because they're either in use or still in the parking lot, loose, or in the racks. Better to grab yours from the lot. They're big and mostly not wobbly. The market interior is voluminous. The aisles are sufficiently wide, though sometimes there are displays that become chokepoints for customers going in opposite directions. As expected for a full size supermarket, the product selection is far superior to the specialty & outlet groceries in the area. But note that there is no butcher or deli counter. Prices are generally still slightly lower than other nearby full size supermarkets. Store brands have come a long way. I especially like Smart & Final's "First Street." The 3lb roasted chicken is a favorite. $8.99 for 3 days of good eating for a single like me! The 1 unhelpful worker I met seemed to think that distilled water (out of stock) is something snooty or exotic. He kept pointing me toward purified water, which isn't suitable for ironing or Keurigs. Then he told me to go to stores on Ventura Blvd (a more upscale area). No other unhelpful or grumpy employees have been encountered. read more

It's good to know the cashiers here are rude, unhelpful and have a SERIOUS attitude problem-- day or night. Was buying some gift cards for coworkers, SHORT cashier starts ripping off the back of the card furiously to get to the scan code, I kindly ask her to plz tear it off carefully (because they're gifts and need to look presentable). She passive aggressively slams the cards on the counter and says "you do it." The bag clerk intervened and assisted the inadequate cashier but the cashier retorted "let her do it." I gave it to her like I received it by throwing it back to her and she starts laughing out loud... Yikes, it's 5:15pm on a Tuesday... wtf is wrong with this store / employees / management ? **This short-tempered short-girl works early mornings and evenings read more

There customers service here can use some extreme reinforcement. I wanted to get some help reaching something from on top of the fridges and no help was given. I asked one of the cashier's working and he basically ignored me. I asked another employee and she proceeded to walk around THREE TIMES and even didn't bring a latter to help. The manger, Angel also passed by and did not offer any assistance what so ever. He also ignored me and instead went to help the cashiers that didn't even need help. I would advise you to reserve yourself coming here if you're looking to get some assistance. read more

Produce department needs help! The fresh cilantro is water logged as well as the other herbs in the vicinity of the cilantro. They will spoil much quicker if you leave them soaked that way! read more

This review is for manager Monica I came in on a Sunday evening and she was so awesome, her checkout line was going super quickly and I noticed once I got to the front that she was also on the phone helping a customer to find an item that they were looking for!!!! Monica was multitasking being so sweet and then when she got off the phone she quickly apologized to me for not giving me her full attention! Great customer service love seeing someone going above and beyond keep it up girl! You rock Monica read more

Smart & Final Extra! - a person holding a receipt - Grocery Near Me - Winnetka, California

Just am so excited to have Matias help me, hold my favorite product for me. I called, right b4 close...and since frozen, he said he would have them on hold in the back. Above and Beyond. I am so grateful. He, was very sweet, too! read more

I was at this Smart and Final yesterday at about 3pm and when I got in line the cashier named Kimberly completely ignored me. Didn't say hi, didn't acknowledge my existence. I thought to myself well she's in a bad mood and I will just let her ring me up and get the heck out of here. She was ringing me up in a way were she wanted me to know she was in a bad mood and wasn't that pleasant with my items, but I thought as long as she doesn't smoosh my bread I can put up with her. Then she grabs my bag of peaches abruptly and all the peaches fall on the floor. Instead of apologizing or asking me if I still want them she proceeds to pick them up off the floor and put them in my bag. That's when I told her I didn't want the peaches anymore and she became unhinged with even a bigger attitude then she already had. I felt so uncomfortable that I finally said look you don't have to have an attitude with me just because I don't want the peach you dropped on the floor. She starts raising her voice and telling me well it's not my fault they fell on the floor. I told her I didn't even blame you for it I just don't want peaches that have fallen on the floor but actually YES is her fault they fell I know I didn't drop them and if she didn't have such a bad attitude while she was checking out my items she might not have dropped them. I told her she was rude then she told me no your rude I said I'm rude for not wanting the peaches you dropped on the floor. Then she starts arguing with me calling me a bitch and absolutely no manager intervenes or tries to put a stop to this whole thing. I went home and called Smart and Final to report her and a girl that sounded just like the girl I got into the argument with answers the phone and then puts me on hold and then hangs up on me. Why would Smart & Final allow their employee to treat customers so badly? I will be reporting her to corporate. read more

This is one of the smaller smart and finals in the area. It is not as nice and spacious and well maintained as the other ones, but it is still stocked pretty well, and the staff is generally nice. It's a little bit older, and looks less clean, and there is usually a wait. Other than that, good shopping experience. Produce is always fresh and plentiful. read more

Smart & Final Extra! - Produce - Grocery Near Me - Winnetka, California

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An associate totally ingnored me while i was trying to get the code to the ladies restroom .. keept walking aqay from me ... unfortunately that day i was having some health issues witch required me using the restroom frequently, i needed some stuff for dinner for my kids , and thats why i steped out the house ... please teach your employee good customer service , will not shop here anymore.... read more

Broken scale even with nothing on the scale it was still off. Weighed two different papayas and they ranged in weight by the scale from 3lbs to 9lbs what a joke. Told my cashier and she said that it's a constant complain and it's always broken. Disappointing, why not get a new and modern digital scale? Staff are always great thought sad to see that management doesn't fix the problem. read more

Smart & Final Extra! - Broken scale and hard to find I might add - Grocery Near Me - Winnetka, California

Duuuuuude.... There is some really scary wilted and moldy produce here. If they have produce that is green and covered in white mold spots for all to see then I can only imagine how clean everything else is?!? So many moldy peppers, moldy berries, wilted leaves, soggy floppy cucumbers and completely green and white molded yucca root. I had to just change what I was going to make because almost all of their produce was moldy/ inedible. I really hope this cruddy produce selection doesn't have to do with I.C.E. kicking field workers out leaving us with less workers to pick fresh produce or perhaps the crap trade import deals we now have also possible influencing poor produce selection, but either way... if it's moldy and can make you sick, don't sell it, geez! It's better to have no produce section then an almost entirely moldy one because that means the mold spores are going everywhere.... There were plenty of staff working at this store and if I see all that mold easily with out looking for it then they should see it too.... read more

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My sister and I had to find a grocery store with a potato masher on Thanksgiving day at 2pm. Thankfully, Smart & Final was open. The store was fairly busy with people buying last minute items. There were four cashiers on hand, so the lines kept moving. My husband and brother-in-law tried two Vons stores and a Ralph's, and they couldn't find a potato masher my mom desperately needed for her Alton Brown garlic mashed potatoes. It hit me that Smart & Final might have the utensil, and I was right. We secured the potato masher for under $5. Basically, Smart & Final saved Thanksgiving! If you don't have a Costco membership, or you don't need 20 rolls of toilet paper but still need it in bulk, Smart & Final is your place. read more

Nice shop with polite costumer service, they have a delicious coffee, I brought this coffee twice and it was great. If u big fan of coffee u should try it. Thank u read more

Smart & Final Extra! - Good market near my house - Grocery Near Me - Winnetka, California

Que personas más ante profecionales quería una caja de papas y me decía no vendemos por cajas y yo teniendo el papel que decía ahorra por cajas se los enseńe i aún así me dijieron que no vende por cajas esta tienda siempre hace lo mismo read more

Out if stock of items they show online. Door dash delivery was all wrong. Not sure whats so hard about following simple directions. Cant count on this store read more

This Smart & Final Extra is the closest to me and I come here all the time. The cashiers are extremely helpful and very kind. Brian is awesome and I hope that he continues to work there! The price and quality of their meat is amazing and unbeatable. I will continue coming here for my grocery needs as there's no reason to spend extra money on produce that come from the same farms! read more

This used to be a good store along time ago. Now the produce looked sad and overpriced, the cashier never said hello and the store manager came over with a "mesh mask" under her nose. No thanks. Too many other options Smart & Final!! read more

This location opened as a Smart & Final Superstore. It is the reincarnation of a regular S&F. During the move from nearby (Corbin and Sherman Way) it moved up one level of life-form. I suppose one's expectations dicate one's response. I'm struggling between 2 and 3 stars. I guess I'll settle at 3 for the reason I'll tell you in a later paragraph. This locationis more of a regular grocery store than it is a bulk restaurant supply store. Given the neighborhood they have tailored their offerings more toward the Hispanic community, yet have not ignore the rest of us. In terms of the traditional bulk restaurant supplies... they have been minimized to the point that I'd rather seek out a S&F that is NOT a "superstore". On a recent visit I was struggling to understand the pricing in the meat case. Pork shoulder seemed to be marked at two different prices. So I picked around to find the size and price that I liked best. Similar with ground beef, except I think there were three different prices. Some fo the difference seemed consistent with the lean-ness of the ground beef, but within the 80% selection I noticed two different prices. The sell-by dates seemd similar enough so I really don't quite know what to make of it. Suggestion: pick through the case and look for the best price! One of the hidden secrets to the meat case is the meatmen. If one can't find what they are looking for, the meatman can and will. They did it for me, and I've seen them do it for others. The meatmen all seem quite nice and willing to get meat from "the back" upon request. The alone desrve one of the rating stars! read more

Customer Service. That is what should be first on the list of training. No "greeting." "Thank you." "Have a great day." Just "here's your receipt." So sad and frustrating when they use to have AMAZING customer service not so long ago. And PLEASE properly train your cashiers as to how to do a return. I had to tell the kid behind the register 3 times how to do what I expected. He called the "manager", yet another kid. He couldn't figure out how to process my return that I bought less than 20 minutes prior. Finally, they called the Assistant Manager. A young female who stepped in, asked me if cash back was ok and I'm looking at them like "Why Yes. Why didn't I think of that?!?!" This S&F is going down the drain. I'd rather drive out to Super King than put up with young, untrained employees. I definitely miss the "customer is always right" mentality. Best of luck to you all. read more

My review is based strictly on my experience the day I went. It was Monday, and the first day LAUSD schools closed during the Covid 19 virus. The store was limiting the amount of people in at a time. There was a long line out front of people waiting to get in. The meat section was bare with the exception of some large slabs of beef. I selected one of the slabs that cost about $56.00. I selected a bunch of other items throughout the store and went to the register to check out. As Iris, the cashier, scanned my items, I would bag them and put them in my cart. She finished scanning and came over to my cart to scan it with that gun thingy. I noticed she was looking at my big slab of beef in my cart. She didn't say anything though. There was one item that she couldn't scan because she didn't have the weight for that item and she kept calling for someone to come weigh it. I told it was okay, I didn't really need it and I didn't want to hold up the long line at the register. She insisted I should wait. I agreed and waited about 3 minutes. I paid for that item and left. I get to my car and hear Iris coming after me. She reaches my car and accuses me of not paying for that big slab of beef. I told her I did pay for it and she said that she never scanned the item. I told her that I did not steal this giant slab of beef. How would I have concealed it? She asked for my receipt and she looked it over and said I did not pay for it and I needed to accompany her into the store. I objected and said I wasn't going anywhere with her because she just embarrassed the shit out of me in front of all those people waiting to get into the store. Not to mention the people in the parking lot putting their groceries into the car. She took the big slab of beef and went back into the store. I don't think I have been so embarrassed in all my life. As soon as I got into my car I started crying. I couldn't believe this woman thought I just tried to steal a half of a cow. It was unbelievable. I drove out of the parking lot and pulled over so that I could look at the receipt myself. I could NOT believe my eyes. There it was plain as day, 17.60 lb.@ $3.19/lb Choice Bnls Bf Brskt. $56.14. I turned around and drove to the front of the store and banged on the door. I noticed I was so unset that my hands were shaking. I showed the manager my receipt. Iris walked up with my slab of beef and I snatched it out of her hands and left. I was balling my out eyes out. This really upset me. read more

Great store always stocked up. I always find what Im looking for when grocery shopping. They usually have really good deals everyday. The staff is really friendly and helpful. No more bags at this store....bring your own bags!!!! read more

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I've been conveniently utilizing Smart & Final's home delivery service for about a month now and I'm totally satisfied with the service. I have a very busy work schedule with lots of road commuting and my weekends are almost always packed with house chore duties and family visits so having the convenience of shopping from my mobile device is great. I've placed orders at home/work and schedule delivery to my convenience. The produce ordered is always fresh and the soonest you can expect your groceries delivered is within 2 hours. The prices are in-store priced btw I'm not being paid for advertisements lol I just love the CONVENIENCE ...it works for me :)) read more

I came here to get food for Chanukah. They didn't have anything I needed and wasn't ready for the Chanukah holiday. I find them to be very expensive. The sales clerks are great though, always helpful and polite. read more

Today I said to myself I truly owe the store a review A month ago I had a problem with customer service today it repeated itself not only being arrogant as well they are bragging about raising prices taking advantage of people at this pandemic time I'm not asking for mercy but employees of this establishment they need to understand the fact of life of being nice to their customers after all that's how they can get paid if they have customers their store will remain open and continue cashing our checks it's pathetic . read more

Came here to quickly purchase some containers for a party. I found the lids but couldn't find containers. I didn't see any employees available so I knocked on the door that read "employees " and the door swung open immediately. Gilbert was great and helped me find exactly what I needed. I was on my way! read more

After leaving my initial review I got a response to email them so they can make it right. So I sent an email. Then I got an email requesting a copy of my yelp review, so I provided that. Then I got the last email on 6/10/19 asking me to provide my phone number so they can contact me, I provided that on 6/11/19. I have not heard from anyone...it's 6/22/19. Ridiculous. read more

Not the cleanest smart and final around, but it's always restocked and the people are fairly nice. The younger staff members bring with them the general attitude of young people, but the older staff are all great! Don't feel shy asking for help finding something. If you could find a staff member to ask, they are usually happy to help! read more