Alex was awesome! Very professional! And very respectful! He was able to find the issue and fixed it very quickly thank you so much!

Andrew was prompt, courteous, respectful and knowledgeable. He was able to quickly assess what was wrong with our washing machine and promptly had the office order the needed part. The office let me know once it arrived and scheduled a return visit to perform the fix which only took him about twenty minutes. Now we're back in business and able to do laundry. Thank you again, Andrew! read more

great service, Nazar went above and beyond to ensure our electrical issue was resolved properly and to the highest safety standards, was very informative, respectful and responsive. would recommend to all. read more

Andrew was great! The service was quick, easy, and efficient. He immediately identified the problem and fixed it right away. Very professional and very nice. Highly recommend. read more

Andrii was fantastic. Quick, clean and easy repair of our dryer. He was polite and very communicative. Highly recommended!

The Technical was very polite . Keeping me updated on the parts. Keep his time arriving right on time.

The company was very responsive, great service. I really appreciate the work was prompt, professional and everything left clean when the work was done. Thank you Alan! Great job. read more

Valeriil was very helpful and quick with repairing of my refrigerator and washing machine l'm glad they sent him to our home.

Valery arrived within the service window time we were given. He and his partner were both very nice and very friendly. They got right to work, showed us how disgustingly filthy the inside of our dryer was, gave us a safety stand up about fires and dryers, and fixed the issue very quickly. The price was exactly what we were expecting, so no surprises there. Our dryer is back to drying clothes and we are happy. Valery is an asset to this company and we love his accent! read more

Requested on Monday. I accepted the first available date for Friday. Andrew was well within the allotted time period quoted. The quality of Andrew's work as a skilled technician was excellent. I would highly recommend him to friends.A valuable asset to have in the toolbox! read more

I went through many companies associated with American Home Shield and Smart Choice Service is the only company I would request. I had the pleasure of meeting Bogdan and he was on time so I didn't wait around all day. He quickly identified the problem and fixed our freezer. Bogdan knows what he is doing and got the repair done quickly. We got to enjoy the freezer again thanks to Bogdan. Bogdan is friendly, knowledgeable, and professional. I dealt with some horrible and dishonest service with other vendors and service techs through home warranty. But Bogdan restored my faith in honest and respectable service. read more

Smartchoice Service - Ice maker - Heating & Air Conditioning/HVAC Near Me

Adam from Smartchoice Appliance is very polite, professional and punctual. The part was ordered in timely manner. Adam came right back and completed the service for my microwave with a job well done! He is very organized and always kept his work area neat and clean. His communication is excellent. I highly recommend Adam from Smartchoice Appliances to everyone. Thank you very much Adam!!! read more

The smart choice service technician, Andrew was assigned to perform a warranty service on my Samsung combination washer/dryer machine. Very communicative, professional, and polite. We are grateful to have had him assigned to this job. read more

Shortly after posting my review, the business reached out to me offering to refund the charge IF I WOULD TAKE MY REVIEW DOWN FROM YELP. So when they say they offered to refund my money and I refused, it's highly disingenuous. Stay away from this company, they are liars. read more

"I recently had Andrew from Smart Choice out to repair my oven, and I couldn't be more impressed. He arrived exactly on time and was able to diagnose and fix the issue efficiently. My technician did an excellent job servicing my oven and was highly professional throughout the visit. I have used Smart Choice several times now, and they consistently deliver top-tier service. I highly recommend this company for any appliance repairs." read more

Aleksandr came and diagnosed what was wrong with our Washing Machine AND our Refrigerator, ordered the parts and within a few days they were working like New... Can't say enough about his knowledge and expertise. If anything goes wrong with any of our other Appliances will definitely use Smartchoice Service Inc. /Aleksandr. Thank you ! read more

Andrew quickly worked to diagnose the problem with our washing machine and then fixed it in a timely fashion. He was respectful and worked efficiently. He was also on time. Thank you Andrew for your great work and fixing our washing machine! read more

Bogdan was very knowledgeable and after going back and forth with other repair technicians it was refreshing getting Bogdan. He was able to locate the problem and got it resolved in a timely manner Kathy & Dave Cato read more

Bogdon was awesome!! He came out to look at my refrigerator and diagnosed the problem. He explained everything to me in detail which I appreciated. He did a great job! read more

I would like to express my appreciation and gratitude to a serviceman Maxim, who did a fantastic job fixing our washing machine. Maxim's expertise and professionalism are absolutely outstanding!!! Thank you Maxim and Smartchoice Service Company for an excellent job and amazing customer service. Vadim. read more

This is the second time I've used Smartchoice Service, and once again, I'm extremely satisfied. My AC unit stopped cooling right in the middle of a heat wave, and I was lucky to have Evgeny as the technician this time. He arrived promptly, diagnosed the issue quickly, and was able to fix everything the same day at a reasonable price. I really appreciate the professionalism and reliability of this company. Highly recommended! read more

Smartchoice Service - Heating & Air Conditioning/HVAC Near Me

Excellent great service!! Very friendly honest I had a good young man" Valerii" technician experience. Had this young man come to my house and he fixed my kitchen fan. It comes from the island coming up fan. I am very satisfied and I recommend this company 100% to everyone! read more

Smartchoice Service - Heating & Air Conditioning/HVAC Near Me

My house had major electrical issues causing the AC system to go out however Alan was able to correctly diagnose and fix the problems in a very professional manner. I have also asked him to repair some appliances such as ranges and washer and dryers in the past as well which he did an equally amazing job. He is very skilled in multiple areas and can repair and diagnose a large variety of issues. I highly recommend Alan he did an incredible job each and every time and takes his time to explain what went wrong and how it was fixed. Easily the top electricians/repairmen I have ever had. read more

My oven stopped working, I troubleshooted a bit and was convinced the thermocouple needed to be replaced. The technician came and spent 10 minutes diagnosing and told me needed a new control panel. I pushed back but he was certain. I called a week later to check on status and they said part was on order. They reached out a week later to schedule a service to come back, which I expected was to replace the "control panel". They showed up without the part and said they needed to diagnose the issue because my oven model doesn't even have a control panel. So I was lied to when I called to check on the part and the first diagnosis was completely wrong. The second time they came out, almost a month after the first service, they claimed to have fixed the problem by fiddling with some components, but within 3 hours the oven was not working again. I called back to have them come back and they gave me a runaround about needing to talk to the technician. I've switched to a new service provider because of Smart Choice's incompetence. Highly suggest steering clear and finding a more reputable provider. read more

AVOID THIS COMPANY AT ALL COSTS!!!! We have been forced to continue using this company even though they have been unable to fix our oven since OCTOBER 2025!!! 6 visits later, 4 months (it's now Feb 2026) , of them attempting to fix our newer Viking and they tell me it's not our oven it's the breaker. They have 24 hours to submit their report to our insurance and a week after the visit, they still have yet to send in their report and recommendations, which continues to stall our repair. It takes weeks to get parts and they have no sense of urgency to schedule clients once the part has arrived. The technician has not been confident at all in identifying the issue. Just trouble shoots ordering part after part, with no results. I went through Thanksgiving, Christmas, New Years, and now Super Bowl.....with no oven. They couldn't care less, but I'm sure don't mind getting the check for all these visits from my insurance company. Save your time and money....pick a more reliable and professional company. read more

Smartchoice Service - Heating & Air Conditioning/HVAC Near Me

Smartchoice was very easy and fast to schedule appointments. Andrew is extremely knowledgeable and very professional. read more

Alan was very punctual and very knowledgeable. He fixed my issue quickly and explained what the issue was. Highly recommend 10/10.

Bogdan was very professional, took care of problems I had with stove top and refrigerator. I highly recommend this company.

We are dealing with this company through out home owner warranty and it has been a disappointing experience from the start. Today is Sept 16 2025. Our refrigerator stopped working over 10 days ago and the repairs have been assigned to the company. First of all, they have never initiated the contact , it has always been me who has to call them and call them multiple times in order to get someone on the line. After the initial assessment it has been over a week and they would not schedule a follow up appointment in spite of the repairs being covered by insurance and myself. There is no sense of urgency, no consideration for the customer's need in spite of calling and urging them to come and please repair our fridge. I absolutely hate giving bad reviews to small businesses but I am hoping for some visibility into our case so that this company takes some action. I do have to mention that their technician has been prompt and professional during the assessment and did a good job. It's the admins and whoever is scheduling the services is absolutely rude and nightmare to work with. read more

Andrew was very professional and did a great job fixing my dishwasher.!! He left everything spotless and like new.

Thank you to Bogdan and SmartChoice for taking care of our refrigerator. As always, Bogdan and the people at SmartChoice are professional, friendly, helpful, and are crystal clear on the problem, their suggested solutions, and the process to fix the issue. They always follow-up and make sure the client is happy. We know we can rely upon them when our appliances need repairs and they don't break the bank. Thank you! read more

Alan helped me with my electrical issues! He explained everything and fixed it quickly! He did such a great job!

Alan showed up early and navigated through a tricky snap on installation process to get the top rack of my dishwasher going again. Super professional and friendly- would recommend read more

Bogdan fixed my washer and dryer separately at different times and both times he gave great service. Fast responses and best scheduling I've had. They actually asked when I was free rather than just telling me a time from 9am to 6pm like most companies do. I really appreciated that and he took the time to explain well what was wrong and how he fixed it. He was great! Highly recommended read more

had to get our dishwasher fixed via home warranty, and this is the provider they offered. andrew was on-time and clear about the problem - ordered the parts, and came back and repaired it. highly recommend! thank you! i was getting tired of handwashing dishes. read more

Bogdan repaired my dryer within minutes by replacing the belt. The other repair companies said the dryer was too old to be repaired. Bogdan provided valuable information by sharing the dryer was well maintained and to continue the same maintenance to extend its useful life. I went from believing I got to replace the dryer to understanding the dryer was is good condition even though it is older. I am grateful for Bogdan's expertise, kind spirit, and professionalism. I recommend Smartchoice Service for your appliance repair needs. Ask for Bogdan!!! read more

They came out quickly and were very well prepared and priced. I would recommend them and will use them again for sure

Allen was great, kind, and professional. He explained everything very well when I had my dish and washer serviced. Definitely will utilize this company again in the future read more

My LG dryer started to make big noise last night. Smart choice responded quickly and dispatched on site technician Adam who helped to verify major problem, replace parts and clean up machine within an hour. Very efficient and good service! read more

I have had this appliance serviced before, but never by such a polite competent professional. I see first hand why their ratings are so high