Wow the absolute worst place I've ever been to. Waited in line for 10 minutes while 3 parties ahead of us left. THEY REFUSED TO TAKE ORDERS! Everyone in the lobby was ignored and when we asked if they were taking orders a young man came over to and 3 other people yelled at him and said no they won't take our orders. We asked why and they said they're too backed up. There were employees walking around, getting drinks and talking and they could not even take 1 order. The kitchen and restaurant were absolutely filthy. Fries and food everywhere on the floor. They should close this store. They obviously cannot function at any capacity. TERRIBLE PLACE DONT EVER GO read more

Great service, clean facility, as always, great Smashburger food!

Every geographic region where Smashburger is located has its own local burger. That local burger here is the Colorado, and man, did they save the best local burger for Smashburger's home state! I live in Virginia, and our local burger is not nearly as delicious - Virginia's local arugula burger can't be compared with the Colorado's green chiles and pepperjack cheese on a yummy potato bread bun. Order the Colorado! The one substitution you'll want to make is to sub out the mayo for the truffle sauce - sooo good! Another tip is to order the fried pickles - these are only available on Smashburger's secret menu so I always feel very special for knowing about them. PS - Smashburger, if you are reading this, please introduce the Colorado burger in DC! read more

Here is the good: If you are driving through on your way to ski, this is a great place to enjoy a high quality, Colorado-based burger experience. The menu is unique (as with all Smashburger locations) and the ingredients are tasty. This is a different take on burgers - one-of-a-kind combos and the fries are delicious! The shakes are hand-spun and are a really nice treat. Here is the bad: Prepare to wait. Wait in line, then wait for your food. I can't completely fault the staff here - labor in these mountain towns is hard to find. Evenings and weekends are the busiest, and The staff does a good job and stays positive, thanking customers for their patience. If you are in a hurry, though, there are other places nearby that can get you back on the road quicker. read more

I love Smashburger so much I can hardly decide what to order when I drop in. On this visit (first stop at this location) I enjoyed the veggie frites, haystack onions and black bean burger. The veggie frites were missing the garlic salt but GM Sean was more than happy to run them back for a quick sprinkle. He was also extremely patient about our questions (yes, the black bean burgers do contain cilantro). I thought the location was super convenient (just a short drive away from the outlets). My parents felt that their Burger and Chicken sandwich were rather greasy, but my black bean burger was A'ok. The haystack onions were a bit greasy for our taste (and a bit greasier than at other Smashburger locations I've visited in CO) but we enjoyed them all the same. Looking forward to coming back for a meal when I'm driving to/from the mountains. read more

Easy and fast. A great basic fresh juicy burger that tastes homemade, but the Smash fries rolled in olive oil spices and rosemary were ridicules in a really good way! I'd come back again read more

Smashburger - Colorado burger & Smash fries! - Burgers Near Me - Dillon, Colorado

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A chill place to take friends or the kids. Expect to pay more than usual Smashburger, after all this is Summit County. Right now they have coupons going out in the mail , plus on your receipt. I highly suggest using them! The place is mostly well maintained and clean. I prefer their chicken sandwiches. Their smash fries are okay but careful on the oil. I do like their Butterfinger shakes. Make sure to check tour order for accuracy too. read more

Unbelievable what a mess that place is. Garbage on the floors, the food stations behind the counter covered on food. 6-7 employees behind counter not doing much. Employees touching their masks then touching the touching food to go. It was really bad. I wish I could post a picture of how much trash on the floors and how messy the food stations are. I know with Covid we need to make room for companies to adapt, but they don't deserve a penny of federal relief if this is the kind of business they are running. Business like this needs to go out of business so another can takes it place. At least it a drive through you don't have to see what a dump the place is. SO BAD. The burger sucked to top it off read more

Food was good but entire order was messed up after waiting for 45 minutes. Unstaffed and angry employees. I feel bad for them but it's a reflection of how great the economy must be cause it's the same problem a lot of the companies have up here in these mountain towns read more

Every staff member ive interacted with was friendly. the brisket burger and smash fries are delicious

Ate here twice in past 2 weeks. The 1st time the burger and onion straws were good, but the dining area was filthy. The floors were covered in crumbs and trash even though we arrived at 11:20 a.m. The 2nd time was today ... The buns were stale and hard. The fried pickles were good. But the dining area was still filthy! We arrived at 11:30 a.m. this time. The picture attached was taken right as we sat down ... Beforecwe were served our food! I'm convinced that this is "normal" for this establishment. If the dining room is carelessly cleaned, imagine what the kitchen looks like! I guarantee that we won't be dining there again. read more

Smashburger - Burgers Near Me - Dillon, Colorado

Burgers good. Fries stale. Milk shake was runny syrup, warm. Shake was late because there were no clean cups. Yikes!

17th franchise out of 300 Colorado burger regular fries, Burger crispy and the way I like it. Olive oil, rosemary salted peppered fries kinda dope idea tbh. Envisioned Waiting Room being played as I left. This place is no Fugazi. Sterling customer service, knowledge and general pride in being a part of something bigger 6/5 5/5* *5/5 Burgers @ 9,111 feet whose gonna complain?? read more

Smoked Bacon Brisket Smash burger was the bomb! The staff is friendly. The place is clean. I would definitely recommend after a long day of traveling!! read more

The man working front desk on 06/23 was extremely rude. Their gluten free bun option is horrible with their burgers. There are so many other options they could go with...or toast the bread?? read more

This place looks like a Smashburger but was such a disappointing experience I will not return. We tried to eat here Saturday but they were so delayed taking orders and serving customers we left after standing in line for some time because it was not moving (just to order). We came back because I wanted a Smashburger sandwich and fries, but upon entering we were not greeted and nearly left again. Tanner (maybe) came out to take our order and did an excellent job but then the food was horrible once it came out. The bun was a rock and the fries cold and missing seasoning. While eating the manager and an employee apparently had an argument and the employee stormed out after slamming some things in an effort to get his backpack. He commented "this is your loss, not mine" while walking out the door and the manager said "ok". The manager was sitting in the dining area while we walked in and waiting to order...the preference to let a customer prepare to leave and then have a difficult conversation with an employee during dinner time smacks of a major management problem that is apparent in service quality. This store needs urgent help or should be closed down, you're loosing future customers like me with this experience. As I post this the manager and another manager are discussing the situation...in the lobby...in front of customers. ‍ read more

Maybe I caught these guys at rush hour(2 pm), but they couldn't figure out what was going on. They tried twice to get the order right. First time, they gave me the wrong person's food. Second time, it was so sloppy from rushing to make it right, that I couldn't even eat it. Also, it was 30$ for that experience.. The smashburger in Denver was great, but this one may be managed differently. read more

Cashier charged me for an extra burger and I had to let her know myself. Waited 20 minutes or more for two burgers and a fry. Food wasn't good. Cheese wasn't melted. Fries were pretty cold. Pretty disappointing visit. Will not be back. read more

Manager was great front counter awesome. Food was delicious. My wait is never to to long I've only had good experiences here.

This was the first time I've come to a burger place and they were out of burgers !! They were also out of lettuce, ice cream, onion... I'm surprised they had anything to sell! We only came here because everywhere else was packed, the line was long and service very slow and tables dirty. They had fries and veggie burgers at least ?This is not a good establishment, I don't know how one restaurant runs out of so many things. Will not be back. read more

The best thing here is your staff. Friendly outgoing apologetic guest focused. Second trip to this location in four days tried the classic chicken with fries, sandwich ok, fries cold. This time Baja Guay chicken and smash fries a Signature item. Ice cold. Took the $3.59 order back to a very cordial apologetic food runner and she expedited a reorder, but cook hardly tossed them. Again your Associates earn 5 Stars your food 1 Star. May want to review your training guides, as the product in many locations is slipping, not just at this location read more

Grabbed a quick bite on a Friday night before skiing. It was CROWDED! Be prepared to wait longer than you would at your neighborhood restaurant. Food was what you'd expect. The men loved the buffalo & blue burger. The Colorado was ok. Kids were please with their choice of hot dogs, burgers fries and milk shakes. We were thankful for the option to have a beer while we wait/eat. Pro tip- you can go to another counter to order another vs waiting in line again. read more

Have gone twice in the last week....the first time they left out half of a to go order. Told me they couldn't refund my card, that I'd have to come back in for cash. I mentioned we worked just up the road, so they said they'd deliver our mis sing order.. they never did, and I be ever got a refund. Went again today. Stood at the register waiting to order for five minutes before any employees noticed me. Terrible service here, employees just don't care at all read more

The food was OK, not as good as usual. They got several orders wrong, not in my party but while we were ordering, a woman came with her receipt to show that two of her orders were incorrect. It was very dirty and messy inside. read more

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Ordered a avocado bacon burger....but they forgot the avocado. Husband ordered a smash burger with fried egg....they forgot the egg. Ordered a large large smash fries....got a small. I understand being busy but you just have to read the ticket that is literally placed with the burger....would not recommend this place at all. read more

We ordered using door dash - it was first time ever eating Smashburger, and the Door Dash app (in our opinion) is crap in our area lol so I didn't get that you had to order everything A La Cart. When I called about fries, the Smashburger guy was very nice and gave us free fries since I am haha Excellent customer service! read more

Delicious and disgusting. The food is great, but the place is filthy. We've been eating here since they opened and over the years it has gotten so gross we almost can't stand it. Food and garbage on the floor, a greasy film everywhere, trash overflowing...but delicious. Bring your appetite, and bring your immune system. read more

I love me some Smashburger, and am happy to see consistency across their many locations in the Front Range. You'll never catch me stopping at a fast food joint (unless under extreme duress) so Smash is usually my destination when I want to chow down on some greasy goodness. As usual, my only complaint is the price. $10 for a chicken burger and coke...eh??? Service was fantastic though, so kudos to their manager for keeping the food moving and taking care of folks with their sit-down orders. Note: Parking is tight here, especially on ski season weekends. There's a big lot across the street if you get in a tough spot, though. read more

Smashburger is a CO staple, offering delicious burgers, chicken sandwiches, salads, and milkshakes - who doesn't love all of those, and in one location, count me happy every single visit. I'm a fan of all the burgers, the Spicy Baja and the Colorado Smashburgers are favorites. And the smash fries, rosemary and olive oil thin cut fries and the way to my heart. Burgers and packed with flavor, topped with fresh ingredients and dripping with just the right amount of grease, the way every burger should. Enjoy your burger and fries, I always do. read more

A burger place that is out of fries? Sacreligious! Close it down, lock the door and don't even open them until you are fully potatoed. Then stop being a total tool and telling people you can sub for anything but not informing them you are still up charging for the new sides. Hooray for me that I noticed AFTER my card was swiped for $4.50 extra for 'veggie frites' my kids didn't even touch. Not cool. Who does that? Sorry we are out what comes with the meal we are charging you $5 for so if you want something else we are going to offer it with our apologies and not tell you we added $1.50 more to your bill??? What? Beyond lame. The Colorado Burger was a solid 3.5 stars but I've gotta say, I have had a better burger at Whataburger, true story. But then again I'm from Texas where we actually have standards of beef so perhaps this is some sort of Colorado Mecca but you gotta bring more heat than this to impress someone from Cattleville. read more

my husband and I loved the burger and the service it was much cleaner then the mexican restaurant next door. service was fast.

Got two Chicago style dogs and a rootbeer to go. The root beers were great. The dog had all the right fixin's but I don't like the over the top MSG or Nitrate or whatever flavor of the unnaturally red hot dogs here. Plus, they let me pick up the wrong order on a takeout, even when I asked twice "are these the hotdogs?" and then I had to return three minutes later because I didn't want hamburgers and fries. The price was great, better place to eat in. Way better than McD's. read more

I've tried Smashburger at different states before and I knew that it originated from Colorado so I was a little excited but it's sad to say that I was very disappointed. It was super packed on a Saturday night but the good thing with this location is that there's a lot of seating. I ordered a regular Colorado Burger for $6.29 and I thought it was just okay. The grilled green chilies on it didn't really do much for me, it wasn't spicy and it kind of just made the bun really soggy. I got some regular Spicy Buffalo Fries for $2.29 on the side and my goodness it was so salty! In hindsight I wish I just complained instead of putting myself through the trouble of eating it, it was really that bad! Fortunately, my hubby got some regular fries and I was able to share with him. I think next time I will just go somewhere else, there are other fast casual options in the area that I'm sure I can avoid coming back. read more

I have been to this particular establishment several times. First, the food is great. The burgers are made fresh. The ingredients are good. The food is served hot and (in my experience), exactly as ordered. I'm a purist when it comes to burgers, so I've not tried their "fancy" burgers. I cannot say enough good things about their fries. My favorite is the sweet potato fries. I've also had the fried pickles. The staff at this store is great. I have taken two small children with me on multiple occasions. The staff does everything they can to assist, from getting a high-chair, to bringing drinks to the table, to providing a wet towel to cleanup a spilled drink. They certainly win in the family-friendly category. The last time, I received a bit of a discount for being military. It was unexpected, and unsolicited, but greatly appreciated. Smashburger is something I look forward to whenever I can find it. I recommend you give it a try. read more

The good: The burgers are very tasty! So are the fries. They are not greasy at all. My son also enjoyed the chocolate milk shake. The bad: This place is very dirty!! It needs to close for a few days and get a good scrub down!! read more

After several times visiting the Dillon establishment, I keep returning hoping for more and somehow, my opinion gets worse and worse. The staff is in general very helpful, however the restaurant was extremely unkempt. Trash was overflowing from the trash cans, spare supplies were astray around several tables, but the food was at best good. My biggest problem-- after placing an order online well over an hour in advance, I had to wait over 30 minutes after the designated pick up time for my food. I asked to talk to the manager about the delay and he refused to acknowledge the issue and essentially said there wasn't much he could do and shrugged it off. Very disappointed, while it is a decent place to stop for a quick bite apres ski. read more

Truly disappointed in the cleanliness of this location. Stopped in for a burger on November 2 6 pm and found the restaurant in disarray. Scraps of food all over the floor couldn't find a clean table really hampered the burger experience read more

Smashburger - Burgers Near Me - Dillon, Colorado

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A to go order took over 20 minutes. Sat under the heaters for at least 5 minutes before anybody realized it wasn't correct, the doors were also locked and the service was poor. read more

OMG! might be the best fast food burger I have ever had. Took the kids and they loved it too. My favorite is the Colorado burger the jalapeno peppers, chipotle sauce and pepper jack cheese makes this burger rock! The egg bun is excellent too. Try the Smash Fry's they are a step above your everyday french fry. A great place to hit if you have been skiing Breckenridge or Keystone as you are heading down the mountains back to Denver. I have also recently discovered the new location here in Boulder and its just as good as the Dillon location. read more

Smashburger - Smash Burger - Burgers Near Me - Dillon, Colorado

Only three customers(2 from my party) inside so not busy. Had plenty of associates working. I ordered the mushroom truffle burger and smash tots. Food took about 15 mins. My friend ordered first and hers took longer than mine. My smash tots were just plain and my burger had no cheese and no sauce. The taste was good with both items just wasn't what I ordered. My friend had the chicken sandwich she said it was good but it was just the chicken on the bun no toppings or sauce. read more