Ordered a birthday cake on Tuesday for pickup on Saturday at the White Lane store. when I went to pick it up for a Sunday birthday I found out that they had given it to somebody else without verifying their name. Want to thank smiths bakery for such great service. Never again will I use them or refer them read more

I've had their pink champagne cupcakes from a baby shower and have been meaning to swing by the shop in person. Well I've finally pulled my lazy bum out there and ordered a half dozen of assorted donuts and of course two more of the pink champagne cupcakes. These sugary sweets are so fresh and soft... Not too sweet. I love love the cupcakes tho! And the chocolate on chocolate donut... Yummm.. Im coming again? read more

Smith's Bakeries - Pink champagne cupcakes - Donuts Near Me - Bakersfield, California

Customer service here sucks. Have gone here since I was a little girl and always loved the goods. Every time I have come in here as an adult, I've been met with rudeness and treated poorly. Hope the customer service improves. read more

Mom went in this morning on Thursday to pre order my birthday cake for Saturday and to have written happy birthday like we do for All family birthdays. Apparently they do not write happy birthday anymore. And she past the cut of time to preorder a cake for this Saturday. We will never buy any of champagne cakes again from this place after today. We have never had a problem with a two day in advance order and now all of sudden there a cut off time. Poor service read more

Went in today and the lady who helped us was rude, not the smaller lady the other lady, unfortunately I didn't catch her name, I simply wanted brownies from another tray that was already half empty, yes she had already put my 3 brownies in a bag, but I didn't want those, she told me with a tone "they're all baked fresh today" "they're they same" ok that wasn't what I asked, I didn't ask that, I gave her one request and she denied me AND gave me an attitude. I live 1 hr and 30 min away, I came to Bakersfield for this bakery, and a lady who came in after me, she was that absolute nicest to, she called the lady after me "hun" so sweet, I didn't even get a nice attitude when I walked in. I will not be back, as I was leaving I let her know I would be writing h a review because she was rude and this stupid bitch really said "thank you i try my hardest to be" are you kidding me? You rude white trash lady. I felt like she was rude because I was Mexican. IF YOU DONT LIKE YOUR JOB QUIT. YOUR JOB IS TO SERVE. THATS WHAT MY BUSINESS PAYS FOR. so disappointed . read more

" A Bakersfield Original " My family and I have been enjoying the delicious yummy treats from Smith's Bakery for fifty plus years. By family I am talking about Mom & Dad, three Sisters and my Brother, their kids and their kids...kids. Jim and Team do an awesome job and the quality of product is without a doubt the best of the best. In the business that I am in we often purchase donuts to take to clients and everybody knows if you walk into an establishment with that white Smith's box... You are the hero of the day. Christmas morning is not the same without a Smith's beehive with some butter smeared on it and heated up just a little bit. This past week one of my associates had his 25th. Year anniversary working for the company and I ordered a Champagne cake to show my appreciation of all of his hard work and dedication. The cake was fantastic. If you live in Bako and haven't tried the Champagne cake at Smith's you don't know what your missing. Thank You Jim and Team for such a wonderful Bakery and Thank You for helping me and my Family have so many wonderful memories enjoying your delicious baked treats! read more

Smith's Bakeries - Champagne cake...soooo yummy - Donuts Near Me - Bakersfield, California

Unofficially, the best bakery in Bakersfield. Between this one and the One in Green Frog Market on Bernard Street, I have been using this wonderful bakery most of my life (51 years) and have NEVER been disappointed. You name it: donuts, fresh bread, fresh pies, cookies, cakes decorated how you please (pretty much), great service and some amazing pastries to boot. I can highly, highly recommend these guys. read more

Smith's Bakeries - Smiths - Donuts Near Me - Bakersfield, California

I only love this bakery because of their happy face sugar cookies and their cream cheese danish. All their sugar cookies are delicious but that's about it. It's pretty neat that they make sugar cookies themed around whichever holiday is approaching (Valentine's day, St. Patrick's day, Halloween, Christmas day, etc.). Some negatives about this place are their chocolate chip cookies. They are too hard and thin for my tasting, and their brownies aren't that great either. Unfortunately they don't offer any brownies without fudge frosting. I do appreciate that this bakery has been around forever and is a local thriving business but be warned it is a bit overpriced. read more

As a kid we were allowed to pick what kind of birthday cake we wanted and it always was the same: pink champagne cake from Smith's. How I loved the pink curls of whatever on the top and the spongy and moist cake. In elementary school I used to walk by a Smith's on the way to my dad's office, where I would cheerfully misfile his very important papers while his secretary pretended to babysit me, and I would get a yellow smiley faced sugar cookie. I love those cookies. I haven't lived in Bako for awhile but when I go back I go to Smith's. It brings back childhood memories and is still as good as it was then. read more

The famous cookies appear to be shrinking ... They're already pricey and were worth the trip at their previous diameter. Now they're officially overpriced. Too bad. read more

I love Smith's Champagne cake. It's moist, I love the flavor, I love the texture. (And I love comma splices, but who's perfect?) I even like the way it looks with the white chocolate shavings adding a visual texture that is very appealing. I even have a thing for their famous happy face cookies - though I don't understand what it is that I find so appealing about them. The flavor is not particularly intense or anything I'd normally shout for joy at. The icing is the strangest texture ever. So what is it that makes me crave these things for days at a time? I didn't grow up in Bakersfield, so there are no childhood memories viewed fondly through rose colored glasses. I don't know. I've just come to accept that it is so. This location is not particularly convenient - I went more often when my dance studio was located near there - but I still seem to find myself here periodically. It's a convenient stop if I'm headed across town to the East side. It does seem like they never have all of their display cases full when we visit, but we've always managed to find what we are looking for so it hasn't been a problem yet. read more

My husband wasn't sure what kind of cake he wanted for Father's Day so he called and spoke with a very nice young lady, Sarah, who answered all his questions very politely and patiently. When we picked up the cake we were greeted with a smile from all the ladies there. And the carrot cake was delicious! read more

I've never been to the one on Union, but I've been to the rest of them. The one I frequent the most often is definitely the one inside Sully's on Ming and Buena Vista. I've never had one bad sample here (my favorite part). And the lady always helps me pick out something yummy for myself. My favorites are: The half chocolate pretzel/donut thing, champagne cake, and this marble jello cake thing that I'm literally obsessed with. Thank you Smiths for contributing to about 10 unwanted lbs! read more

Customer service has gone downhill. Also making people wait outside is ridiculous. Whoever is running that place needs to wake up.

Donuts are available every day except sunday it's a local favorite for thumbprints and Smiley Cookies I Like the beehive and the Danish Twist read more

I have enjoyed their donuts every time I have eaten them, so I decided to order sugar free cupcakes for my son's first birthday. I pre ordered them two days in advance to ensure I could get the order filled. (A dozen cupcakes). As I was walking out my door this morning to pick them up before leaving out of town for his party, I got a call from Smith's informing me that they gave away my order and it would be another hour until they could replace it. Mind you, I was on time for my pick up time and had already pre-paid (their requirement). They offered to take a frozen sugar free 'loaf' out and carve them into cupcake shapes and then frost them. I appreciate the effort but I was expecting fresh goods..not defrosted crap. To top it off she didn't even apologize for the mix up and when I asked for a refund she begrudgingly agreed. I expected better service than I received, that's for sure. read more

I've only had their cookies growing up but I'd be lying if I said I wasn't happy with them! There are those days when I just absolutely crave their smileys to the point where I would drop whatever I was doing just to get one (or a dozen). I've taken my nieces here a few times and one loves their rainbow cookies while the other favors the clovers (which, of course, are available during St Patrick's Day) and their hearts. Definitely recommend this place and the smileys! P.S. they're closed Sundays! Hopefully you don't crave Smith's on that day :) read more

I've been eating Smiths Donuts for over 30 yrs. I'm a creature of habit so I usually get a brownie, a beehive, a chocolate donut, a cream cheese Danish or colatche ( not sure of spelling ) Not all at the same time of course. I've NEVER been disappointed. They are all delicious. Service has all been good. My sister is a Smiley Cookie fan. We would have to ship them to Montana when she lived there. They are THAT good. read more

There are a lot of reasons to love Smith's: The fact that it's another one of those fantastic Bakersfield businesses that hasn't changed in several decades; The fact that they keep wonky hours so you always feel lucky when you pull up and they're open; The tradition of champagne birthday cakes and Christmas thumbprint cookies.....but me, I'm all about the Smiley Face Cookies. Who knows how a simple iced butter cookie can bring such joy, but they do. My friends know that if I'm ever feeling down, they can always mail me a Smiley Face Cookie and it will cheer me up. I love, love, love them! Those cookies are one of my favorite things about Bakersfield. read more

Smith's Bakeries - Love those cookies! - Donuts Near Me - Bakersfield, California

Smith's has been my favorite bakery since I was a kid. The smiley face cookies, thumb prints and beehives are always fresh and cannot be duplicated. read more

Classic Ma and Pop bakery, old school like straight out of the 50s. The older lady in there was so nice and patient. She very patiently explained the signature cookies, that they were copyrighted and that mostly everything was baked that morning. And things that didn't sell, are donated to an homeless shelter or an organization for those who needed it. read more

Smith's Bakeries - Yum yum! Clown cookie! Just as good as the happy face cookie! - Donuts Near Me - Bakersfield, California

This place made the top of my list of best places to get donuts in Bakersfield for 2017. I'm pretty sure I qualify to create and judge an award list like this because donuts rule and i love them like i love my old mutt who sleeps on the front porch. Originally, I considered myself a plain glazed aficionado but this place doesn't even make glazed donuts.. no joke. And- I don't even like cake donuts, but me and this cute pink berry iced cake number have gotten pretty close recently.. and well..you know how it is..we have a good thing going now.. You walk thru the door of this place and you're instantly taken back in time to a bakery of the 40's .. The staff's white uniforms, the counters, the high ceilings, the lack of crap on the walls to try and impress and or sell more crap to the customer.. not there... As an american woman brought up by Matriarchs who knew how to bake and bake well... right away i knew they were using heirloom recipes for a lot of items. You just don't find many of these obscure and forgotten about creations these days... Anywhere! And to ensure optimal flavor, I'm fairly certain they prepare them in small batches and once they run out.. say la vie! Smiths' products are impressive and so are their prices. First time I left with about 6 different kinds to try at home and the clerk said something like "that'll be $4.59. And that was with my small coffee! I visited a place once like this in Manhattans upper east side. Since then, I have not personally gazed my eyes upon such treasures until now. How lucky you Bakos are to live here! ...Go check this place out- you'll be glad you did, and please tell the lady at the counter you came to visit based on my 2017 Yelp Best of List!!! It says right on the marquee.. established in 1945 and my life is exponentially better because they chose to stay in business all this time. Smiths Bakery is open every day of the week. read more

This review is based over so many years coming here. For the most part, this Bakery has been a Bakersfield local favorite. They have great tasting cookies and their Champagne cake is really good. However, as long as it has been in business, and enjoy having the old school character inside where everything is handwritten and put into baskets for orders, it has caused multiple missed orders. This last visit was pretty personal because it showcased their customer service side. We prepaid and ordered two separate orders. One was for a cookie order over $100 to be completed and custom for our 5 year old birthday on 6/12/21, and another order for birthday cake for 6/19/21. We prepaid for both. We were told to come by on 6/12/21 anytime after 11am. My wife came in to pick up, and they said they didn't have the order. She showed them she got charged for them, and they found our orders in "wrong baskets." Both orders were in wrong baskets, and that is why they didn't get made. We explained it was for a birthday party and there was no way to find someone else to make custom cookies around her theme. They said they couldn't do anything, sing designers were gone for the day, and they could only offer a refund or buy some smiley face cookies, far off from watermelon cookies. Of course, they take our money right away, but won't refund right away. I called shortly after to speak with their manager because it felt like they brushed away my wife, but of course when you have customers standing outside, we are just a simple customer with plenty more to take the spot. I spoke with a lady, which she didn't give her name and was not the manager. She said she heard the conversation with my wife and she was offered to pay for smiley face cookies, and i explained why that wasn't what we ordered. She said, well you are getting your refund. So from her end, that was enough. She said her manager had just left and wouldn't be in next week and had no idea who is running the shop. I told her couldn't she call her manager to call me since this was her mistake because it's ruinning our birthday party for our 5 year old and it's like they don't care at all. For being a local company for so long, this is some of the rudest customer service, but it is common with this location and some ladys behind the counter. Some are better than others, but just surprised with the response. Also, she mentioned "well i hope they make your cake next weekend." Was that a threat? Or calling our how bad their ordering? She eventually just hung up when i asked why they couldn't call someone that is in charge. Obviously someone is paying her, and they should have someone to call if someone was not to show up or something of that sort. So i ended up cancelling my orders. read more

Who has no Donuts on National Donut day? 1hr 30min left till closing and they didn't even have very many cookies left. When you know people are going to be buying donuts on National Donut Day why not prepare your selves? I walked in there and the 2 girls looked at me and just looked away. read more

Such a happy place to get the best pie in Bakersfield! Grabbed the very last pie in the store for my son's birthday, didn't even ask what flavor it was. Turned out to be apricot! Oh, my goodness...apricot pie like we've never eaten before! Plus of course the happyface cookies. Friendly staff, great baked goods, they have it down. Oh, and reasonable prices. Win win win! read more

This bakery is a MUST when you are in Bakersfield! A MUST!! I came in on the day before Easter - and this place was hopping! There was a line out the door of people wanting to buy their Easter goodies. There were 4 ladies working behind the counter helping folks. These ladies are definitely no-nonsense. When it's your turn, you better know what you want, so speak up and let them know right away. They want to get to everyone. I noticed that they had a lot of baked goods in the back. I heard people asking for pink bunny and yellow baby chick cookies. I didn't see any of these on display in their case, so I asked my helper if they were out. She said, "no, they are in the back." But, if I didn't overhear a few people asking for them, I wouldn't have even known what they were. I also had to ask if they were out of Chocolate Thumb Print Cookies - which were not in the case, but they had those in the back as well. Whew! They have wonderful baked goods. My favorites are the Happy Face Cookies, Chocolate Thumb Print Cookies, Chocolate Brownies with Nuts, and Pink Champagne Cake. The parking lot gets full quick, but there is neighborhood street parking that is pretty open. They are closed on Sundays. read more

If you're a Bakersfield resident you have no doubt had their amazing cookies and most likely their delicious champagne cake. Those would be my favorites and what I recommend you try if you haven't had the pleasure. Smith's is as much of a part of Bakersfield as rednecks, crime, and oil. They are most famous for their cookies which include but are not limited to the following designs: stars, suns, alligators, pigs and rainbows. Besides their bakeries you can find these at any Brookside Deli in Kern County. Speaking of Brookside, delicious sandwiches, but that's another review. Over the years I have had their cookies, cakes, cupcakes, and doughnuts and all of them fantastic. This business knows what they're doing, they have been around for many years and still going strong for obvious reasons. You can't go wrong with anything you have here. read more

BEST BAKERY IN THE WORLD. I don't live in good ol' Bako anymore, but seriously, the first place I think of going when I first get to town is Smith's. Unless it's Sunday, because I know they are closed. :) The smileys, the Christmas trees, the rainbows, the hearts, and last but not least the THUMBPRINTS. I have no doubt in my mind that these not only are the best cookies in Bakersfield, but the world. I dare you to give me a cookie that is better. read more

Smith's is truly a Bakersfield institution and I'm glad to hear its still around. Their champagne cake has a long history in my family. It was grandpa's favorite and whenever I have the rare chance of overindulging in a slice, I think of him. I'm sure they have other good baked goods, but nothing comes close to the champagne cake, so try it! I dont know of anywhere else you can get it. read more

I am with Brent W on this one, unofficially and officially the best bakery in Bakersfield. They have the most amazing cookies in the entire world. Seriously. Try the shortbread cookies that come in various shapes such as a happy face, rainbow, shamrock, heart, and ghosts. Make sure you go on a day that they bake the cookies fresh. I believe it is every other day. They will melt in your mouth. read more

The staff is knowledgeable about their products, they are friendly and helpful. The baked goods are delicious and gorgeous. It is such a pleasure to come to this wonderful bakery for the best tadting baked goods in the state. read more

I've always loved their sugar cookies and thumbprints. Their not fancy and don't do cake design is you want all the sparkles, etc. But what they do make they make well. Have never been disappointed here! This is the go to bakery for champagne cake! They keep it simple and great tasting! read more

Smith's Bakeries - Chocolate champagne cake was so good! - Donuts Near Me - Bakersfield, California

When it comes to the pastries I'd give this location a 4-5 star review. Now when it comes to service I wish there was a way to give them less than one star. The staff was rude come early morning as if neither of them wanted to be there. Really wish it wasn't like this for I was excited to come in for a morning treat only to be greeted bluntly and tended to rudely. Hope to have the staff make note of this and make appropriate changes. read more

I try to make a stop at Smith's every time we visit ! I always get the smiley face cookies and thumb prints ! They never disappoint me or my kids ! I grew up eating these cookies as my aunt would stop off to get me and my cousins as cookie every time we would hang out at her house ! I just wanna share this yummy goodness with my little ones ! Until next time Smiths Bakery !! read more

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It's one star for me. It used to be the best place to go. The customer service is horrible. The older lady walks around like she don't want to be there. We order so many cookies and donuts. The cookies where stale and hard. The donuts where smashed. Never again. read more

They get 1 star for having some good brownies but they really need to work on there customer service...... went in there because they were recommended to me by some clients of mine and I'm new to Bakersfield. Went in to order a graduation cake and the girl that was there knew absolutely nothing about placing an order she said if I wanted to order a cake I would have to wait a long wait or it was probably better if I came in the next day. So I asked if there was anyone else that could help she mentioned that the bakers were there but they wouldn't waste there time in talking to me so I went the next day to place the order even though I knew better. Spoke to someone else that knew more than the other person took the order I asked if I could pay for half of the cake as a deposit and she said no we don't take deposits but you can pay for it in full when you pick up so that's exactly what I was going to do keep in mind this was almost a $200 for a basic graduation cake. Less than 2 weeks before I need the cake I get a call from them telling me I must pay in full for my cake before they make it and this is where I have a problem....... First of all the sales person should of explained to me they expect payment in full and secondly why would I want to pay in full for a cake I haven't seen I understand a deposit but I refuse to pay them almost $200 for something I haven't even seen. These people are unorganized not very friendly and the communication is horrible. Will not recommend this place to anyone and will never go there again. There is a lot of hype on this place because they have been open for so long but they will loose business with the lack of communication and the terrible service. read more

These ladies kick ass everyday. The ladies are always so friendly and attentive to their customers. I love everything I've ever tried here. The champagne cupcake must be tried at least once. My fiance loves the chantilly donuts and I'm a sucker for their cherry glazed donuts. They have a huge selection and even do custom order cakes. read more

Classic bakery of Bakersfield. My family has counted on their Champagne Cake for decades for almost every big event or party. Love the pastries in the morning, and the smiley face cookies have been a favorite since childhood. read more

Order was placed and PAID for yesterday, showed up today to pick it up and they've given the order or sold it to someone else! I waited 30+ minutes for them to scramble and bring the donuts from other locations. They expected me to wait until they could figure it out. Still couldn't fill the Order. Think twice before using this bakery or at least have a back up plan. Very rude personnel. Sadly, I was a weekly regular here. Guess I'll be going elsewhere. I had to hold my tongue when another patron complained about the lack of selection and the clerk told him to "place an order a head of time to assure you get the items you want," I really wanted to tell him, "don't count on it"! read more

This was the first stop I made in Bakersfield. Since I've left San Francisco I've been craving a donut and was recommended this place. Extremely tasty, the women that work there were adorable and sweet with ther little matching aprons. They had cheap diner self serve coffee, which I love, but I didn't like the powdered creamer, I prefer half and half. But that's a personal preference. The donuts rocked. Oh, and I wish they had some tables to sit and enjoy. Improvements: real cream and some seats, not everyone is a cop. read more