The service is off the charts. First class wait staff! Very good BBQ. They started us off with the bacon wrapped Jalapenos. I could have made a meal out of this appetizer alone. I ordered the brisket and a sampling of ribs along with collard greens and mashed potatoes. Everyone I was with loved their meal. The wine was not bad for a place specializing in beer. Very good beer I might add. Very good price/value relationship. Rated one of my all time BBG establishments. read more

Food was good! I had the stuffed turkey leg with greens, Mac and yams. The greens were good but you can definitely taste the vinegar so if you don't like vinegar in your greens you may not enjoy those. The turkey leg was tender and fell off the bone. I would definitely go back if I'm in the mood for soul food. I went on a Thursday evening. There was a wait to be seated. It was comedy night so they had several comedians that performed. There is a DJ who plays music as well. They also have hookah available which I think was $35 or $40. It can be pretty loud with the music and entertainment so if you want to have conversations during dinner this may not be the place. Overall a nice experience:) read more

Smoke House - Stuffed turkey leg - Soul Food Near Me - Charlotte, North Carolina

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The venue was very loud and you have to yell to be heard. The service was great, the food was decent, I especially enjoyed the grits. Management leaves a lot to be desired. All of the staff did not know that Groupons are NOT being honored. I let the waitress know in advance that I had a Groupon. At the end, the owner would not honor my Groupon and told me to reach out to Groupon for a refund. The owner has nothing to loose in not communicating to her staff that Groupons are not accepted. Owner receives full price. Customer does NOT get a discount. I would not have tried this restaurant without a discount. I was very disappointed with the way management handled this issue. I Will Not go back and do not recommend. read more

Smoke House - Groupons are not honored - Soul Food Near Me - Charlotte, North Carolina

I enjoyed my visit to smokehouse. I was able to visit on a Wednesday evening where there wasn't much of a crowd. When we arrived our IDs and bags were checked and then we were greeted by the host walking in. We had our choice at a table and ordered drinks to start. I ordered the Diddy which had a great flavor but I feel like the drinks are watered down and overpriced. We brought a hookah which was $40 (not too bad) and they had a variety of flavors. It wasn't too strong and our coal was changed mid meal. We ordered and the food was pretty good. Our waiter checked on us a couple times but there were times we had to flag her down. The waitresses here seem more like bottle girls and I think that's where the disconnect is. There are a lot of different skills used as a waitress and bottle girl but overall a solid material. I would consider visiting again on a non busy night. read more

Smoke House - Wings and Loaded fries - Soul Food Near Me - Charlotte, North Carolina

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I ordered the wings and fries. The wings were mediocre, the fries were cold and not cooked thoroughly. The service was not the best. The mimosa tower and hookah were my favorite part. read more

Smoke House - Wings and fries - Soul Food Near Me - Charlotte, North Carolina

Rude hostess, rolling her eyes then not speaking to us as she seated us at 10:30 Feb 14th. We sat for 10+ minutes without being waited on as two other customers seated after us were waited on. Overall poor customer service read more

Wasn't the best abs the flavoring I didn't like. The prices was over price and the food was ok

Just tried this place and after reading previous reviews decided to give it a try but not during evening hours. I ordered thru UberEats pick up around 4:30 on a Saturday. Pick up was easy. Front staff were great. I got the Jive Turkey which came with macaroni and cheese, greens, and sweet potatoes. Across the board, all ingredients in the Jive Turkey was delicious and will be back. I also got a side of dirty rice just to try it. It was incredibly bland and mushy. Do not get it. I also got the banana pudding, again, I would not recommend. The banana pudding is the artificially banana flavored pudding with a few mini nilla wafers on top. Do not get it if you like real banana pudding. Overall, I stand by the Jive Turkey and will be back for it again. I'll update if I go during evening hours and let you know how it goes. read more

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The atmosphere was great. The music was definitely a hit. The food was AMAZING, fall off the bone it did take a while for the food to get at the table but it's worth it. It's only about 10 tables in there but it was amazing read more

Smoke House - the menu of the restaurant - Soul Food Near Me - Charlotte, North Carolina

Just left, utterly disgusted besides the band and good music, food was okay. Service sucked as many said already. Waited over an hour for eggroll appetizer and had to ask for them, was told had to make from scratch but server never said that. Received separate check from table mate and my card was charged full bill, was offered shots of tequila to make up for error, she brought wrong shots after asking what I wanted. I left! Management was there the whole time and did nothing but record the band, never came to tables, introduce herself or offered apologies for backed up kitchen.. smh. read more

1. The online prices are incorrect on their own website. You arrive and everything is $5+ more on the in-store menu. 2. Everything on the menu isn't available. Items my party wanted to order were no longer being offered. 3. The band is fire but too loud. You can't have a decent conversation without telling. My voice was raspy by the time we left from yelling so loud to talk to the rest of the guest in my party. 4. I do not prefer to see a lady in a mini cami strap dress walking back and forth into the kitchen where my food is prepared. I later find out this is the owner. 5. We waited more than an hr for our food and then some comes our cold. Shrimp are a little too greasy if u don't prefer them that way. 6. Great hookah flavors but 1coal for $45 is a lil sad and cheap honestly. I have never had a hookah be served with one coal even at cheaper prices. Overall, I was disappointed. Hope this helps anyone before they spend their hard earned cash for this. In my opinion, not with it but extremely hyped due to being one of few places in the Charlotte area offering Turkey legs on demand. read more

The food is absolutely delicious you can't get any better I had the brisket bake bean's and potatoes salad the best

If I could give this place a negative a million stars I would. The staff is more concerned about the cellphones instead of customer service. I tried to cancel my order and the food was brought to me anyway. I told the server my food was wrong. She said I put it in right and she walked away. That was some of the worst customer service I have ever received. Please do better. read more

I really really wanted to give a great review. I planned on spending a decent amount of money with this business. I'll start from the beginning, we were seated promptly which was great, the waiter brung everyone water right away. The environment is really nice, it could be number one however there wasn't enough waiters. There was only three waiters, one bartender, one hookah host. All the waiters, host and hookah girls were all drinking and smoking hookah while working. Our waiter was decent, she got our drinks in a timely fashion but when it came to the food at first we had a 45 min wait on turkey legs then after a hour and 30 mins I asked how much longer on the turkey legs she said another hour. I said wth just cancel it and I ordered wings and fries which took another 45mins. The chicken wings came out fresh and hot however the fries were cold asf. Like who tf cook fries before the chicken!!!! Majority of the food we wanted to order was unavailable. We ordered hookah once we arrived and never received it. Our waiter tried her best to accommodate but it's wasn't her fault with what all was going on. I will not return I suggest visiting at your own Risk!!! This is nothing like Turkey Leg Hut! read more

Took over 45 minutes for a drink and still no food has come out. Waitress keeps disappearing..absolutely the worst customer service ever

Total Disaster! First off we arrived at 5:50pm Google said they open at 6pm. There was no one inside people were sitting in their cars waiting to get inside. We stood in line until 7pm. I almost left but i wanted to support black owned business so i stayed. We go in and it's a club! The turkey leg was good but the sides were not. The greens had too much vinegar the Mac n cheese was bland and the yams were too sweet and sticky we had to send the greens back. The rice was ok. It's definitely not a place to go if you have kids! The concept of holding the line up and going live to make it seem like it's packed is dead! Not sure who came up with that marketing strategy but it's not effective at all! read more

-0/10 Waiter came to the table 2 times in our 1hr 1/2 of waiting on our food. We went for brunch on Saturday and ended up leaving after no food was served. To top it off, the restaurant was basically empty and they only have plastic utensils. DO NOT waste your time coming to eat here, better off going to McDonalds down the street smh read more

the most horrible service ! actually only the security did their job they just check our ids there was a sign that said wait to be seated we waited nobody came to us so we sat down at a table ... nobody came to the table i asked the lazy girl by the door she said to ask them like bih who is them i'm new here ... with all the bad stuff i been hearing about this place we still tried to give them a try and they still proved that ppl were right about this place ... service horrible all these waitresses walking around more turnt off the house liqour instead of helping paying customers ... glad we didn't spend no money and just walked out read more

When visiting from Atlanta, my friend (a Charlotte resident) and I visited on a Friday evening approximately around 7pm. We were greeted immediately by the bartender as we proceeded to sit down at the bar. We order 2 Hennessy margaritas. The bartender even offered various flavors, we choose strawberry. The drinks were very good and tasty. We enjoyed the music and overall ambiance. When in town again, I will definitely return to try the food. read more

Had a great time with friends. The food was hot and fresh. There isn't a lot of space but the vibe was fun!

This restaurant is in a very hip part of town so I was skeptical about parking and getting in. We walked right in and the food was phenomenal. Brisket was off the hook! Service excellent. This is the best BBQ in the Charlotte area hands down. Will return for sure. read more

Kat and Mike are the best bartender in Charlotte always friendly and make the best spicy peach margarita.

This was my first time trying this place. Now I will say this place has a DJ, hookahs and of course drinks. One in particular the "Shark Tank", it's more for a group. We went with a group of friends just to relax before the week starts. The drink was definitely what I needed. Deciding on which turkey leg to get was harder......but I did decide. I had the dirty turkey yes I said the Dirty turkey. Turkey leg with dirty rice, beans, and green beans. I then had a taste of the Jive turkey. Turkey leg with mac n cheese, yams, and collard greens. I then had a taste of the Surf n Turkey. Turkey leg with shrimp and lobster tail drizzled in Cajun garlic butter. None of these dishes disappointed me. This place has the let's hang out kinda vibe that can either help you prepare for week or end the week!! Yes I did truly enjoy myself and yes the food was great and yes the drinks were on point and yes I like a good hookah! read more

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This was my first time at the Smoke House. I went on a Saturday night and it was no line or wait. I ordered the Jive turkey and it was amazing.The greens were my favorite. I would definitely come back again. read more

Terrible service. Had to help myself to a menu since no one was at the door. Sat at the bar for 10 minutes ready to order & no one helped me so i left. read more

Food too damn salty especially the fries. If you wanna raise your blood pressure go here. Thats enough damn salt WILLIE!! Music dope tho

We were seated but never served so we left. Others came in after us and were waited on. Very disappointing because I heard the food is good. Maybe we'll try again on our next visit to Charlotte. read more

Turkey Leg gets a 100% 5 Stars, However the Sides? I wouldn't waste my money. You're better off just getting the Turkey leg and cooking your own sides at home. Complete waste of money. I never tasted nothing so NASTY!(Dirty Rice & Mac & cheese is was i got, Greens had too much vinegar) Absolutely HORRIBLE!!!!!! Dina Served me and did a great GREAT JOB servicing me!!! When y'all go. Ask for her!!!! read more

The service was super slow and it was not even crowded, very disappointing as the karaoke was super hype so drinks should have been flowing???? The food was mediocre at best. Might come back for karaoke but will definitely eat first read more

So my first visit was by accident and it was really awesome food was delicious our server shan was on point the whole time the way customer service is supposed to be..second visit as a SS was even better the owner chef staff all was down to earth fast service and again great food the entertainment was a plus check them out for a great time read more

Do not go to this restaurant! My friends and I went there for a bday dinner! The service was slow and one of us did not get our food until it was 10 min before we told to get up rudely by there staff and management!Horrible experience!!!!!!!!!!! read more

terrible, I sat there for 10 minutes with no service so I left and went to chilis across the street and got served in less than 5 minutes lol. read more

0/10 sat there for an hour plus & no food was served. Floors and menus were also sticky not a great recommendation.

TikTok tricked me! The restaurant is on the side shopping center by NorthLake mall across from 5 guys where the old Shane's used to be. When arrived we were sat immediately after our IDs and bags were checked. Once we sat down we noticed they're weren't a lot of tables and chairs for guests, we were told the restaurant changes into a club at 10pm so they remove the table and chairs to have a dance floor. There is a DJ who was playing tunes from the 90s and 2000s. Almost every table had hookah-which was kind of a turn off bc well COVID. After sitting down at 9:15 we decided it might be better to order take out since we weren't trying to stay for the club. We ordered the jive turkey and a Tropical island punch. My friend said the drink tasted like kool-aid and she didn't taste any alcohol. Our order came up to 89.00 total, which is more than I was anticipated online it stated 25, I paid and was quoted a 30 min wait time. There is no official waiting area, so we stood in the entryway were they take to go orders. After about 20 mins the hookah smoke made me sick to my stomach so We waited the remaining time outside. Our food was ready at the quoted time and it was hot fresh out of the smoker. As far as the food The greens were ok, nothing really special. The Mac and Cheese had no cheese or roux. And the candied yams had zero sugar, cinnamon or brown sugar. I would recommend this place if you just want a smoked turkey leg but I would not recommend the stuffed jive turkey. read more

I was excited to see there was a place that served Stuffed Turkey Legs in North Carolina so my boyfriend and I drove over 3 hours to visit this restaurant, based on a viewer's experience on Instagram. Talk about disappointment, the waitress/server we had was the WORST I experienced! Her name is Deja. Unsure of the spelling because they did not have name tags on. She was very inattentive because she completely forgot about us not once but TWICE! She was unfamiliar with the restaurant's menu and had no idea what "Deveined Shrimp" meant! As for the meal, I decided on the Surf & Turf which consisted of Shrimp, a 5 oz. Lobster tail, Smoked Turkey Leg with a Cream Sauce. The dish was ok but I felt it wasn't worth $50 as there were no vegetables or carbs or anything to complement this dish. I will admit the Turkey Leg itself was very Tender and I would have been better off just getting it plain Turkey Leg and ordered a side of vegetables. I felt the over priced menu did not coincide with the mediocre atmosphere. The staff wasn't very friendly nor welcoming. If you decide to visit this restaurant just make sure you DON'T get Deja! read more

Smoke House - Surf and Turf Turkey Leg - Soul Food Near Me - Charlotte, North Carolina

Omg theeeee best ever! Went yesterday and had the turkey leg stuffed w/ greens Mac n cheese and yams it was so tender and falling off the bone! They had a DJ playing all the right hits, hookah and I had a drink that they lit on fire me and my girls had a great time! We will definitely be back!!! read more

Service was bad! Order was messed up and nobody tried to correct it! Horrible experience

I wish I could give it 0 stars! Absolutely horrible experience. We were a group of about 15 for a birthday brunch. We were there for a couple of hours. At least 5 of us never got our food and some got half of their order. The manager walked around like she just woke up and never said a word to us. The food was disgusting! Stay clear of this place. I'm not sure how they are still in business. It won't let me post the mini over cooked wings but trust me, this is not the place you want to celebrate anything or eat period. read more

We arrived to this place around 2:15, ordered food, and waiting around 2 hours for food. The sides were served in plastic containers, cheap plastic silverware, and the food was lackluster and cold. We didn't eat until 4:30. The music is too loud, the customer service was terrible, and my expectations were lowered majorly. read more

They specialize in turkey wings it is more of a lounge atmosphere with the waiters wearing short shorts and loud music. The sides portion should be larger but overall the food is good. read more