This place is grotesquely over priced for it's fare. BBQ is boring and bland. Would have tried the ribs but they wanted $15.99 for half a rack! They seem to be stuck between a bargain restaurant and upscale dinning. Unfortunately the food is bargain and the prices are upscale. Lots of frozen food here. And service was booty There are many better options nearby for dinning. This place is a skip. read more

Smokey Bones Tampa - Dinning room - Barbeque Near Me - Tampa, Florida

Not near as good as the hype, food at best was average, service was slow, it just fell well short of expectations.

Loved it. Great taste, good quality, and sharp on time. I had a delivery of pulled pork and ribs.

I was looking forward to a great experience, well.. not so great. As I looked over the menu I mentioned to the waitress we have never been here before. She never offered to say what their popular dish was, etc... she was more interested in getting a drink order. I started with water but wanted to try their blackberry lemonade. After dropping off the water and ordering, nothing for 30 minutes. The place was only 30% full. Finally our food came, I had the St. Louis ribs, you can get 4, 8 or 12. I ordered 4. Very small portion fpr $15+. The sides make up the rest of the dinner. Food was really good. My daughter had the burger that was like a hockey puck. 15 minutes later the waitress asked about our meal, I said it was good but I would like more water and mentioned the garlic bread that came with my item never showed (she should of noticed that). I will give it another try because the food was good, but the service was horrible. read more

Smokey Bones Tampa - Barbeque Near Me - Tampa, Florida

Friday night , dinner with family . Busy but not too bad . Food five stars . Burgers , chicken , and fish , Everyone loved their food . Waitress was over worked , too many tables and tables with 5 plus people. Hostess, 2 of them , young girls , standing around , they should be instructed to jump in , help out , refill drinks , napkins , etc , We had to ask for every thing . read more

Ok went here again for dinner, takeout this time, and it was not good. I ordered a full rack of baby back ribs and they were greasy and tasted old. I also ordered chicken tenders and fries and they both tasted old. I am not sure how they prepare their food but today's meal tasted as if it was prepared earlier today and simply warmed up in a microwave when I ordered it. I guess it's time to find a new barbecue place. I give them 2 stars today because the hostess was nice and she ensured all of our food was in the bag and made sure we had extra barbecue sauce. But the food tonight was not as good as it had previously been. read more

I don't get it I guess. It's a holiday weekend at a BBQ restaurant. Yet they have no staff. We (2 of us)came for an early dinner. Restaurant mostly empty, but had a 20 minute wait, watched as they sat other couples ahead of us. All table piled with dishes. Finally got seated. Knew what we wanted so ordered right away good thing because server never came back. Watched as mangers hostessed, bussed, and served. Isn't it better to cut staff then not have enough help? Had the steak and spinach salad. Was good but very small. read more

Smokey Bones Tampa - Steak and spinach salad - Barbeque Near Me - Tampa, Florida

Can not handle carry out business. I have tried multiple times. This time waited 45 mins after calling it. They lose the order every time. read more

Ordered off of Uber eats waited an hour for delivery food was completely cold did I say ordered barbecue and they put no barbecue sauce in the bags and it's a barbecue place Will never order from them again unless I am sitting in the restaurant there to go service horrible bread was soggy couldn't even eat it I asked for broccoli and got baked beans sweet potato fries completely ruined both orders read more

Read the health code violations "food with mold like growth" ewww. Not surprised since I was served day old chicken. There is a manager who is always there and he promised me vouchers for the bad meal. Guess what....he LIED just to make us go away. That was the last dollar I will ever spend there. Should keep promises to customers and serve fresh food. read more

I came to Smokey Bones because a friend suggested it to me. I came here on a Monday night. I seated by a very lovely young lady who was very polite to us. My friend and I were by our server who's name Kailey. Kailey is very nice and very polite and took our orders promptly. I ordered a cup of tomato soup and a swiss and mushroom burger. My lady friend ordered salmon and both came out delicious. The food was Bonedelicious and the service was Smoketastic. Lol . When you come here ask for Kailey. read more

VERY DISAPPOINTED!!! My family and I have been coming here for years. On our last visit we had a party of eight and the place was mostly empty. We all ordered burgers because smokey bones was known for their burgers. We waited over two hours to get our order. Somehow the staff decided to serve us spoiled food. We immediately reported the rotten meat to the manager. They did remove the charges but our night was ruined. To top it off the service was none existent. So we had terrible service and literally rotten food. Safe to say we will not be returning. My advice to the management is never serve or mix rotten food. You're just killing your repeat business. read more

Literally ten people in the restaurant and I was waiting at the store for over 30 mins to get my to go order that I had to drive to get to first....... Seriously y'all need to step it up your employees where just standing around texting and cleaning menus. if you don't need that many people in the front get some for back of house read more

Waitress Holly, was very gracious and tried to make our bad meal better but it was not in her control. Our order was: App. Fried pickles, came blackened from old oil. Meals: Husband Ribfest dry, old, luke warm. Fries: Black from old grease and we sent it back. My order, BOGO 12 wings, half teriyaki/and half dry rub, all were dry, old/over cooked in black old oil. There were only 3 tables with guests, so not busy. No acknowledgement from mngr other than, was "going to change oil tonight". I felt bad for our waitress because with the way it is being managed she will not be making much money on her shift. It is not her fault as she is not in control of kitchen. I told Holly I was not eating it an thanked her for trying and for a box to go. I also told her I was going to order the donuts but knowing it would be fried in the same OLD OIL I was not going to. I can see the writing on the wall, this establishment won't be there much longer for sure. Good money spent poorly. Beer was not cold either. read more

Placed an order through Uber eats and Im pretty disappointed. My chicken breast is completely burned on the bottom. Don't know if it's bc I placed my order late and wouldn't be able to send it back but such a bummer. Tried cutting a piece and for some reason it wouldn't cut through so I flipped it over and surprise! Charcoal burnt chicken. read more

Smokey Bones Tampa - Barbeque Near Me - Tampa, Florida

The family and I went to Smokey Bones yesterday and we were all disappointed with the variety of food we ordered. The only upside to the visit was that the server was friendly and polite. Our visit was on Saturday evening around 5:00, but the restaurant was less than half full. Since we were hungry, we ordered the garlic bread and the iron skillet corn bread to hold us over while we waited for our meals. The garlic bread was good, but the corn bread was very chewy like bread can get if it's microwaved. I don't know if that's what they did, but it wasn't worth the calories (and the work out to our jaws) so we had the server take it away. For our dinners, we had the beef brisket, the pulled pork, the baby back ribs and the chicken breast, with sides of baked beans, mashed potatoes and slaw. Everyone liked the baked beans, but the other sides were just mediocre. Unfortunately, the worse part of the meal was the meat with the pulled pork being very dry and the baby back ribs and brisket being over cooked. I will say that the BBQ sauce was good as we had to use it generously to moisten the meat. Overall, our visit to Smokey Bones was very disappointing and if it hadn't been for the server, I would have rated them a 1 star. There are too many good BBQ restaurant in the area, so I won't be returning to to Smokey Bones. read more

I called to order dinner for my family and I. I was told that it would be 25 minutes for my food to be done. I left my home 60 minutes to give them time because they are always word with the times when I order my food. I get there and was told my food was 20.00 I have the female my card and after she ran it was told basically she charged me for the wrong order, that's fine she's human people make mistakes but when I asked for proof that my card would be credited they couldn't provide me proof. After speaking with the manager Heather I just accepted what she told me and I paid the correct total for my food and left, when I got to my hotel room (I wasn't going back home) I go to eat and there was no silverware in the bag like I was originally told I will never eat here again this place used to be one of my favorite restaurants near my home in citrus park. I received an email requesting me to email someone from corporate in regards to the matter, I emailed them and no response months later I have not visited this restaurant again and I don't plan to #badbusiness read more

My family and I went to Smokey Bones restaurant located in Citrus Park, Florida and were completely ignored. We were there just after the lunch hour at around 1p. We were never greeted or even acknowledged even though the restaurant was fairly empty. A couple waitresses glanced in our direction but we didn't get a smile or any attempt to seat us. After waiting for about 10 minutes at the hostess desk, we left and went to Chilis where we greeted with a smile and enjoyed our meal. I had been to the restaurant a few times before and had enjoyed the food so I'm very annoyed at the rudeness of the staff and will not return. read more

We had a wonderful dinner at Smokey bones and citrus Park the food was fantastic and the service was unbelievable. The price was reasonable as well. I want to give some props to Esmeralda! she was awesome and courteous and polite! The food came out very quickly. We loved it and we definitely recommend it! We and we'll be back! read more

Amazing service all around. We always sit with Nia and she takes great care of us. Super great bartender and always makes sure we have a great time. Highly recommend request asking for her!! read more

My daughter and I had an amazing lunch date today. As usual food was delicious the service was awesome And the drinks definitely put us in the holiday spirit read more

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Let me start out by saying the first time we came here with my fiancé's family we had Nia as our server. It was my first time ever coming here and She was phenomenal! Even gave us a bag of donuts for getting engaged! Which made my whole night when I got home! Then we came in tonight and was happy to have her again!!! She is so friendly and so sweet. Very knowledgeable on the menu, and service is 5 star!!! If you're looking to enjoy your date night I'd stop in just to spend time with her! Thank you Nia for making our night every time we come in! Definitely coming back to see ya! read more

Very good! Unique and tasty drinks as well as the old favorites. Plenty of selection. The pulled pork was great and there is a selection of sauces. Service was wonderful, will visit again. read more

You have to get the Korean pork bites as an appetizer! So good! Got the 1/2 chicken and it is hugeeee!! So good. Service was fast and came during Friday dinner rush. Also got a new drink with a souvenir cup! read more

server David was amazing. talked to us and left us in a good mood on the way back to TPA airport. this kid was great!

Ten years ago, I swore I'd never eat here again. We waited 2 hours for a table because they gave our table for 8 away to someone else. Then I was served a chicken breast that was raw in the middle. Fast forward to today, I decided to give them another try. Ordered food from Door Dash. It arrived with my name on the outer receipt and someone else's order in the bag. Not the DD driver's fault. Ask me in 10 more years if I'll try them again. (NO.) read more

Great place to eat and family friendly. Food was exceptional. Our waitress was friendly and gave us a great smile but was very slow and kept walking by us without checking on us. We waited on her to give us our check for like 30 mins and then once she finally came took another 15 mins to bring back our card. The place wasn't even busy. Great food though. read more

I phoned in an order for: two slabs St Louis ribs, no bread, no sauce/plain. The girl on the phone taking the order (Sep 3; 5:45PM; Citrus Park) could not understand this request. After a third try and realizing the "no sauce/plain" order was the part she could not comprehend I changed-up the adjectives for a fourth attempt and had her repeat the order which she seemingly "got". The order was ready for pickup at the specified time, however my trusting sole neglected to check it until I got home: 1 slab of St Louis ribs,with sauce, with bread. I am not just done with SmokeyBones--but with the whole of the chain-restaurant business that made its name on quality control---both product and service which necessarily across-the-board no longer applies. My business is directed officially and solely now at big and small, pricey and cheap, fancy and plain........ PRIVATELY-OWNED restaurants. read more

Great experience! Alina our server was super helpful and polite. Got our food on time and tasted great. read more

Smokey Bones Tampa - a container of ketchup and mustard - Barbeque Near Me - Tampa, Florida

Always a wonderful time with Brittani! Been back 5 times in two weeks just to witness her bubble attitude. Always quick on service and having a great attitude. One of the best service ever! read more

Esmeralda provided fantastic service to us. She is very good at keeping us informed and checking in to make sure we had everything we needed. Definitely be back. read more

Walked in with bathrooms a hot mess, several tvs out and you look around at the dirty and disorganized mess. I want this to be my football spot but I can't eat in a dirty location. Please send help read more

We visited Smokey Bones on a Saturday night, had a 30-40 minute wait and our food took about 15 minutes to get to us - not too bad! Our server Kailey was great, attentive and personable. She warned us about the kitchen being behind but continued to serve us refills, our appetizer promptly, and checked on us often. My low rating is because of the severely bland food. I had a Chopped Chicken Salad which sounded fantastic on the menu, but had chicken that wasn't seasoned and the candid nuts were just weird. I would urge the restaurant to focus more on serving meals that are more flavorful and unique. Overall, I think Smokey Bones does a great job on their branding and their service, but the food is just okay. I don't see myself going back anytime soon as there are much better restaurants in the area. read more

Order delivery food was fantastic well worth the price got here in a timely manner delivery guy was great personality definitely would order from here again read more

Super Disappointment!!! I was on my way home from my daughters house and the wife and I still hadn't had dinner so we stopped here. We usually hit the one by Clearwater Mall and have no problems so we figured we would be safe with this one. Well I was totally wrong!!! It was very empty in the place that they were putting up halloween decorations but was totally ignored waiting for someone to sit us. Once we did get seated we were ok for a but. The waitress was very nice and took our drink and food orders. THe wife ordered a Baked Potato and Soup and I had the brisket and sausage with corn and mashed potatoes. Well once the food order went in that is when it started going down hill. Remember it wasn't very busy so we were surprised that the food was taking so long. Even the waitress apologized for the wait. Once the food did arrive it was becoming worse. The wife's baked potato was so cold the butter wasn't even melting on it. Then I checked my food and my brisket and corn were literally ice cold. So we grabbed the waitress, she apologized and took back the corn and the wife's potato and said she will get this corrected and bring out fresh brisket. Round two even worse. The waitress come out with the potato, corn and brisket sitting on two plates, one with the food and the other underneath. Well the plate on the bottom was hot so we would think the food was hot, well guess what. The plate with the food was cold and so was the food again. So the manager had to comp our meal and was offered to take it home but I was so disgusted that I didn't even eat and left all the food there. read more

Great place for food, drinks, atmosphere & service. Desiree is great ! The manager Ryan is awesome.

Megan (server/ bartender) showed superior customer service during our dining experience! The Salmon Salad was delicious and it had a generous portion of Salmon. I would recommend Smokey Bones BBQ to you if you are looking for an outstanding place to eat lunch or dinner! Ask for Megan. read more

sheila was super sweet, helpful, and energetic on the phone. She made my night and honestly because of the call i'll be ordering here again, Thank you sheila for amazing service. y'all better get this woman a raise! read more

EDIT: Minutes after posting this honest review on Google 2 months ago, the owner reached out to me and asked me to email QStephens@smokeybones.com so that they could make things right. I politely reached out with details, thanking them for their timely response. 2 months later I have received no response to multiple emails. Clearly this company was only concerned about its reputation and others witnessing a negative review rather than actual customer service. Absolutely pathetic. Unfortunately this was by far the worst restaurant experience I have ever had. We called and ordered takeout over the phone and for the three entrées we ordered we were told there were two sides included, which we chose. When we went to go pick up our order, the girl who rang us up (the same one who took our order over the phone) informed us that we actually get only one side choice and not two, which she said she chose for us. This was definitely bothersome, but it wasn't worth waiting for a new side of our choosing to be remade. However when she rang my individual order up (I ordered a prime rib French dip), she informed me that my total was going to be $28. Confused, I asked if that was the price of the French dip sandwich I ordered. She said she thought I ordered the prime rib steak and rolled her eyes while telling me she'd have to go ask the kitchen to remake it. Because she mixed up the orders, she had to grab a manager to correct the price. The manager who spoke to us was kind, but while she was correcting the ticket, the girl who originally took our order returned to the host stand eating a slice of pizza and laughing while not even making eye contact with us. Let me say, I have worked in the restaurant industry for nearly a decade and can easily understand that innocent mistakes are often made. Things happen that are not usually a reason to cause a fuss. However, never did we get an apology or were offered any kind of compensation for the things we ordered but didn't receive. We were treated like a nuisance the entire time. This all wouldn't have even been an overall terrible experience if the quality of the food came out decent. However, all of our food was cold. The meat in the chicken plate was dry, my sandwich was missing most ingredients, and unfortunately it was cafeteria quality at best. I have to say it was extremely disappointing and frankly, insulting to have the experience we did here. read more

Esmeralda was fantastic. Food was great-especially the cornbread.