I had the pleasure of working with Zach to change my old tub with failing tiles to a stall shower…read more From the start I could tell he was an expert in his field. There were a few bumps in the road, mostly from my side of things (insurance, dry rot, the holidays) He was out to my house several times as we navigated the situation. The construction side came out as well. But fortunately, the dry rot was not nearly as bad as it looked to be, so I didn't need to utilize them. I saw another review that stated they couldn't use the fixture they wanted. Zach was VERY specific on which valve he preferred and why. You have to get specific trim kits to fit specific valves. Take notes and ask questions. I would definitely use Zach and Mad Piper plumbing in the future. I did comment to Zach on communication. That being said, call and your responses will be much quicker than the text option or email.

I requested a quote and asked a simple question, but received a response that came across as rude…read moreand passive-aggressive, which felt very odd. I don't know much about plumbing and fully understand my own lack of knowledge in that area, which is why I was asking questions in the first place. The tone of the response felt unnecessarily rude and unprofessional.

I can't recommend JV Plumbing enough! Jose, his son, and his other apprentice were absolutely…read moreoutstanding. They were professional, kind, respectful, and incredibly knowledgeable from start to finish. They completed a major amount of work at my home, including installing two new toilets, repairing leaks at my hot water heater, washing machine, and second bathroom, completing a full home water repipe, installing a new main water shut-off valve, and replacing my shower heads and shower knobs. Every job was done with great attention to detail and quality workmanship. What really stood out to me was how honest, hardworking, and respectful everyone was. Jose took the time to explain everything, answered all of my questions, and made sure the work was done right. It's not easy to find a plumbing company you can truly trust, but Jose and his team exceeded my expectations in every way. If you're looking for reliable, experienced plumbers who genuinely care about their customers, I highly recommend JV Plumbing. Thank you, Jose and your team, for the excellent work!

Have used José's plumbing services several times now. Always responsive. Always honest. Always top…read morenotch work at a reasonable price. Good plumbers like this are hard to find.

Showed up on time, triaged the issue and fixed under an hour. Lower cost than initially quoted too,…read moregreat value! Would ... and in fact will.. hire again!

This is the second time I've had Mike's crew in for a job, in this case a new sink, with some…read moreunanticipated complications. The guys did an outstanding job - on time, friendly, quiet, complications dealt with at no extra charge, thorough cleanup. It was a pleasure to have them here, and the job was very well done indeed! Five stars.

Luke responded quickly to my call and showed up the next morning at the time promised. I hired him…read morebecause I had just one clogged toilet but since he charges a one hour minimum fee he offered to also snake my other 3 toilets and cleaned two sink drains. He's a reliable and honest guy.

Luke is a smart, knowledgeable technician. He did good job troubleshooting and fixing our plumbing.read more

I'm a current Seatown Parter Plan holder so I can't speak to value. However I wanted to call out…read morethe amazing professionalism and knowledge. I requested a tune up for my water heater and furnace. The team of 4 showed up, explained the process, and began work. After each of the tune up they provided a very detailed explanations of everything they found (both good and bad). They provided several options and there was no hard upsell. Overall I enjoy being a member and getting free and discounted tuneups! Shout out to Kevin who explained the mechanics of my furnace and helping me explore options around my current problem!

Oh my!!! What a nightmare it was working Seatown!…read more Communiction with the customer is virtually non existent!!!! I placed countless calls. emails, text messgaes to no avail. I was quoted one price and charged another!! And, their mistake was financed, hence the countless attempts to contact them on my part. After 3 months, and again more countless attempts to contact them, I got an email saying they'd be mailing the $348.00 check. its been 2 months. Never came. Contacting the BBB next ! They obviously said they'd email the check to get me off their back.

Jonathan was very thorough and pointed out a problem that needed to be addressed. Excellent…read moreservice.

Recently (2/23/2025) had need of a plumber due to what appeared to be clogged or backed up drain…read more(on a Sunday yet). I received a call back from a very helpful dispatcher (Dan) and one of their plumbers came out a couple of hours later. He was able to immediately analyze the problem and create a simple solution that was very cost effective. High quality organization with great service and pricing.

Great small local company. When you call you talk to the owner not some receptionist. Love That!!…read moreAlways on time. Quality Work & cleaned up well. I highly Recommend Mill Creek Plumbing!!

Hot water tank priced total job and very over priced. Would not give breakdown on pricing. Leaked…read moretwice and had to come back. Blew electric panel twice and made us very uncomfortable. Paid 3K for 40 gallon with 6yr warranty.

Our kitchen faucet was coming loose from the sink. I checked the internet for local plumbers. I…read moreended up calling Bee's Plumbing as U had chatted with one of their employees in the recent past. As this wasn't an emergency, the dispslatcher said it would be today or tomorrow before a plumber would be sent. He was sent today. Sean called and arrived early afternoon and looked at the repair. He presented us three options and solid estimates. We chose the middle one and then decided to also ask about a toilet replacement. Again, Sean presented us options and we agreed to one He gave us. As he didn't have the toilet on his repair truck, Bee's dispatched an employee with a new toilet. Sean was very professional in his work, answering questions as he proceeded with the work. He mentioned a couple of things that needed replacing due to their aging. We agreed to have them replaced. When Sean presented the invoice, it was exactly as he stated. At no time did he try to "upsell" items were didn't need, unlike other plumbing firms in this area that are heavy TV advertisers. I would recommend Bee's Plumbing to anyone that ask! Thank you, Sean! And, thanks to your employer for all they have taught you, in not only the aspects of plumbing but also in customer service!

Update: Ok so Bees sent a company (Total Restore) out to demo, treat the damage, and do the…read morerestoration. Great! They did the first two items on the list in the last week. Awesome! Only now my kitchen is torn apart, and I was informed today that the restoration company has a backlog on the restoration of over a month and that I have to contract my own restoration company if I want it done sooner. I've contacted Bees and am waiting for a call back, yet again. I'd like to provide some feedback to Bees: I have made a total of 4 calls to your company over the last several weeks. Your customer service staff has always been friendly and concerned about resolving this issue. I leave the calls feeling like this issue will get handled. However, every time I have been told that a manager will contact me. This has not happened once. Not one phone call from someone in charge to reach out to me, to apologize, let me know what the plan is, what to expect, what the timeline is. I'm honestly fine with a phone call that says "we don't know but we're working on it. We'll call you on this day with more information." I don't understand why no one has reached out to me for a 5 minute phone call to let me know I'm not being ignored, in over a month. That needs to change.