The spa is excellent, but the hotel isn't worth the price. You'll get much better value by buying a…read moreday pass and staying at a nicer nearby hotel if you're spending the night.

We stopped by here on whim on our way driving South. We were staying in NYC a few days and thought…read moreit would be cool to go relax at a spa before we went and returned to reality. Our choices were staying in the city and going to one of the other Korean Spas or check out this heavy influencer/IA one -- we decided to try this one since it was conveniently outside of the city, but not far. Parking is annoying but not hard. They do have valet, but that area was a bit congested to get in and out. It was a bit pricey just for admission, but I guess it could be worse. The facility is beautiful. I just hate how overcrowded it was. We could barely find a spot in the pool. When we did, we decided not to leave for a while from that one spot. The pool with the view of the construction across the street and then the water was beautiful. Just really have to ignore the construction site, but where else you going to get a pretty view of the NYC skyline, wading in a pool on some upper floor? When we had our fill, we went to check out the other sections. The outdoor garden pool area was cool. I liked the different types of heated water and the nice waterfall. Still crowded. Went upstairs to the different saunas - they were really nice! My favorite was the K-body scrub. For 30 minutes, it was $75, which was totally worth it! All other places I've been to, made you do it for an hour with all this other foo-foo stuff and I loved that this K-body scrub was just a K-body scrub! Oh the feel of cleanliness! The food court area had really good food! Although overcrowded, it was well organized and thought out with how they serviced. (I've been to worse spas). We went to the quiet area to catch a nap before our 4 hour drive. People do NOT know how to be quiet in a quiet area and they had attendants shushing people but that didn't really do much. There was a cool Japanese sand experience that you can see from the food court window, watching all these people get buried under the black sand for treatment. Maybe I would try on a future visit. The infinity pool on the rooftop was beautiful. But once again crowded with people who were trying to get a break from the city. Young people who wanted a social place to eat, drink, hang out and get a tan while wading in the pool with the beautiful skyline of NYC. Yes, I would definitely go back even though it was so crowded. It was a great experience. I would have given 5 stars if not for how annoyed I was with people. I really enjoyed the esthetics of the place, the food, and the bath house inside with the hot tub and cold plunge. My favorite is still the K-body scrub. If I'm in that area again, I would definitely give it another go.

Incredible 90 minute massage with Namn I had read up on the…read morereviews before I visited and was happy that the reviews were spot on. The staff is very welcoming. The atmosphere is very relaxing and the service was very thorough and tailored to my request. Also, the price is not outrageous like I feel I encounter so often in the city. I'll be back!

We enjoyed our first 2 visits to Banyan Tree Thai Spa, which makes our 2/19 visit even more…read moredisappointing. Fifteen minutes into our 90-minute couples deep tissue massage, I saw my husband's therapist, Lydia, typing on a lit smartphone while leaning over him. When she realized I saw her, she hid the phone under the sheets. There is no version of this that is acceptable. Texting during a paid massage is blatant misconduct. It didn't stop there. My husband repeatedly asked her to focus on his neck and shoulders and avoid his feet. His requests were ignored. The technique was lazy and mechanical - repetitive forearm circling with little to no pressure, despite requesting deep tissue. He left feeling like he didn't receive a massage at all. When we raised the issue, the owner acknowledged the behavior was "unacceptable" yet offered only a 25% discount - as if actively texting during a massage, ignoring repeated client requests, and delivering a substandard service were minor inconveniences. This wasn't just a bad massage. It was a complete lack of professionalism and accountability. We will not be returning.

Great service ! Highly recommend for all the busy New Yorkers. Great place to unwind. Thank youread more

My fiancé surprised me with a couples massage here and it was great! He had done a ton of research…read moreto find a place that gave good quality massages and was also clean! We arrived early for our massage and they were able to take us right back. I liked that we were able to fill out the diagram to show where we preferred they concentrate the massage and where we wanted them to avoid. The masseuse confirmed when he walked in and then showed me the timer for 60 min before beginning. The ambiance was perfect and we both enjoyed our massages. They even had a bathroom with a shower and robes/slippers for us to use after we were finished. It's a step above your no frills massage parlor! I would definitely recommend going here for a quality massage!

Perfect spa in an unbeatable location. Crazy hot sauna and a great steam room, cold plunge, and hot…read moretub. Can't forget the great massages either! The renovations are looking great - I love the new locker room. Can't wait to come back and see this place in all its new glory.

Went for a deep tissue massage and was not disappointed! It was amazing. Tried the sauna and the…read morejacuzzi before my treatment. Installations were clean and staff was very friendly. Definitely recommend coming to this spa!

This is my new favorite spot in Midtown. I highly recommend stopping for a chair massage with the…read moreexcellent therapist here. (John? I think!) If you carry anything heavy around town, drop that load for a few minutes and bliss out before you get going to the next place.

Great service, these ladies are fantastic and very fair prices. My husband and I did a 90 minute…read morecouples massage followed by a 30 minute foot massage which was well needed after several days of walking around the city. I will for sure be making this a must do every time I'm in NY!

I visited SoHo Sanctuary today for their signature massage, and it was such a great experience…read more From the moment I walked in, the space felt clean, calm, and really relaxing--exactly what you want when you're trying to unwind. My masseuse, Holly, was wonderful. She was very attentive and checked in with me throughout the session to make sure the pressure was just right, which I really appreciated. It made the experience feel personalized and comfortable. Overall, everything from the atmosphere to the service was on point. I left feeling refreshed and would definitely come back again. Highly recommend if you're looking for a peaceful, high-quality massage in the city! I visited SoHo Sanctuary today for their signature massage, and it was such a great experience. From the moment I walked in, the space felt clean, calm, and really relaxing--exactly what you want when you're trying to unwind. My masseuse, Holly, was wonderful. She was very attentive and checked in with me throughout the session to make sure the pressure was just right, which I really appreciated. It made the experience feel personalized and comfortable. Overall, everything from the atmosphere to the service was on point. I left feeling refreshed and would definitely come back again. Highly recommend if you're looking for a peaceful, high-quality massage in the city!

I've been coming to Soho Sanctuary for years. I love that it is a small spa that caters to women…read moreonly. It's warm and inviting and everyone makes you feel welcome. I continue to come back as this is the best facial I've ever had. Bibi is excellent. She takes the time to really evaluate your skincare needs and suggests the best treatment for you. She is very knowledgeable but also never tries to upsell you. She has delicate hands, and my skin always comes out glowing. I am always getting compliments on my skin and it's in large part to my regular facials with Bibi.

I purchased a hydrating facial for a family member as a birthday gift and boy was she blown away…read more Booking the service was an ease as I called in advance so I could grab a spot for a Saturday afternoon. The gentleman on the phone was courteous, friendly, and professional and made reserving the date and time a breeze. The day of the appointment we were greeted and asked to fill out a simple form. After my family member completed the form, she was taken to the back by a pleasant woman. I asked what time I should come back to pick up my family member and she was ready at the time they told me she would be. When I asked her about her experience she told me the lady was nice, professional, and knew her stuff. She also recommended some products for my family member. The really cool thing about the experience was that I immediately saw a notably nice different in my family members face/skin. Overall the vibe was cozy and warm. The space is nice and quaint and they have seamoss for purchase. I do recommend!

This spa recently moved from their previous location closer to me so I finally decided to give it a…read moretry. The host/ front desk staff were warm and friendly. I was always greeted with a smile and offered champagne while waiting for my service! I got the 55 min exfoliating hot stone fall special massage with Sian/ Sion and he was amazing. Massage room was clean, cozy and relaxing. I felt comfortable and in good hands. Pressure was good throughout my massage. I felt 10times better than when I walked it and had the best sleep after. I will definitely be back!

The spa here is wonderful. I just wish they let you use the pool…read more I really enjoyed my deep tissue massage. It was worth every penny. I also loved the view and snacks in the relaxation room. The actually spa is small so that could improve but the service was 100%

Best Spa to spend evening with your girl and friends in a romantic manner at reasonable cost…read moreeffective and ambience