Contacted them several weeks ago and had an appointment scheduled for yesterday from 9-11 for solar panel cleaning. Called at 11:15 when no one had showed up. Reached someone who said they were on their way. No one ever showed and there was no additional follow up. Very disappointed in this Company. What a total waste of my time. read more

SolarTech installed my panels in January of this year, the installation crew was very polite. I am satisfied with the installation process and the operation of the system. I have one complaint, when the boxes where installed next to the electrical panel, one of the boxes was placed to close to the box below which makes it hard to open and close the box that was installed above. I made a call to my project manager and informed him of my problem, he said that he would forward this to the service department. I waited. then called again and left a message, no response. I called a third time and talked to receptionist who transferred me to the message machine again. I thought maybe they are busy but they should have the decency to call back. I would give it a 2 1/2 star but that's not an option. read more

SolarTech - The box on the right has a panel that needs to drop down to open and close. - Solar Installation Near Me - El Cajon, California

Note: We did NOT use this company for installation, but I still think my review is worth noting, as I did engage them for the quoting process and my review speaks to the type of people that run the company and who you can expect to deal with. *Spoiler alert - my review of Eric at SolarTech is excellent. I have a home in Palm Springs that has 36 panels on the roof. I wanted to add a few more panels to the system before the April 2023 deadline hits, so I contacted Renova who is large out in PS. My friend told me that he got a bid from Renova and SolarTech and went with SolarTech because they were the best price out of everyone who quoted and they had a GREAT experience with the install and every aspect of the sale. My friends words: "They did an amazing job - quick, clean, efficient, and the best price we got quoted out of all the companies." SO...I contacted Eric at SolarTech and I have to say...I was impressed. It seems lately, home improvement companies are ghosting everyone and just acting rude. Eric was a class act and a great resource even after he knew we were not going to hire him. His words: "You are very welcome, I just want what's best for you and if that means going with another Company then I have no problem telling you that. If you have any other questions or want me to look at the [other] quote when you get it, just let me know. I'm here to help!" After contacting SolarTech with what I was looking to do and sending them all the info I have on our solar system and our last years bills, etc., Eric wrote me a lengthy email with why he did not think I really needed them. The information was very insightful and obviously took him a while to put together. he could have simply said he wasn't interested in the job...or even not responded. Instead, he took the time to leave me with valuable info in case I wanted to go ahead with one of his competitors AND he offered to evaluate any quote that I got to make sure it seemed fair. I took him up on that offer, sending him 2 quotes and he (again) took the time to look through those and point out that he thought the quotes seemed fair and why and a few extra bits of analysis. Really, truly a great business I would be happy to engage with, so I am a little bummed we won't be going with Eric, but I HIGHLY recommend throwing SolarTech in the mix with any other quotes you get. Thanks, Eric! read more

awesome solar contractor. they truly did am amazing job starting with mark albano, our sales representative, the true, honest gentleman he is. i obtained five estimates and chose solar tech. thanks, mark. i thank all in pv projects for the work done. i thank all the installers for their hard work on my roof on two scorching days. wesley and his crew, david, braulio and leo are rock stars. sunpower is a fantastic system. solartech ranks 5 stars. everything went smoothly. i couldn't have found a better contractor. once again, i thank you all for your hard work on this project. i did my research for 2 months, got 5 bids. solar tech with a sunpower system is the best on the market. their price was very good. and more importantly the warranty. 25 years. everything installed on my house is a sunpower product. my warranty is with sunpower and backed by solar tech. they dont install home depot or lowes parts. all parts to the solar system together is 100% sunpower. dont bother wasting your time getting other bids, call mark albano at solar tech to make it happen. extremely happy, satisfied from the beginning to end. once installed, the city inspector was at my house the next day and approved. 5 days later, edison emailed permission to operate. no more grid, pure sun and solar on our 4200 sq foot home with a pool, 2 ac units and 3 teslas. thank you diego & olivia read more

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Everything went great. When I did an addition in 2020, they installed 11 SunPower panels and a battery backup. I used them again in 2023 to add 3 additional SunPower panels and replace a roof over my detached garage. For both installations the process was straightforward and smoothly executed. The communications with their management team was excellent and the on-site team lead kept me well informed. After over 4 years of operations there have been no problems, and my annual true up bill is near zero. read more

Imagine the perfect solar solution to your electric bills - SolarTech has put that together. The salesman explained everything clearly and answered all my questions. SolarTech engineers put the plan together, did all the permitting work with the city and worked through my HOA approval process. The arrived when they said they would, installed on my tile roof, even noting the type of tile in case they ever had to replace it. My HOA required a thin 1/2 inch diameter pipe to be painted the same color as the house and that was done the same day too. Every bit of debris was removed. The crew was nice and easy to work with and respectful of my property. My plan is a 20 year lease, assumable if I ever sell my house. My electric costs are now fixed with a very minimal escalation clause each year. My plan included batteries that automatically switch on to use stored energy when the grid goes down and slightly excess capacity now to cover the possibility of charging an all electric car in the future. Perfect!!!! read more

Uriel and his team did a phenomenal job with removing our old pool heater solar panel system and installing a new one!! Him and his team even removed the old and ugly white vertical pipes on the back of our house and installed the new ones on the side of our house in a hidden spot. All of the employees were punctual, professional & friendly. We are extremely satisfied with the outcome and can't wait to begin enjoying our pool year around. Thank you, Uriel and team at SolarTech!! read more

SolarTech - Old & new pool solar heating system - Solar Installation Near Me - El Cajon, California

Just wanted to write a review for Jessy truck 36 crew! I can't say anything but positive things about these young men. Jessy keep in consent contact with me of every move they were doing. They arrived on time when said they were ,wonderful to talk to all very kind and courteous at all time. Cleaned up up every day at end of job it was a big job 30 solar panels I would so recommend this place for Solar! I am very very pleased Thank you guys so much read more

Wonderful job cleaning my solar panels. Very easy experience. I did not even have to be home. Very happy customer.

Ali Ibrahim was amazing! He was knowledgeable and provided me with all the information we needed to make a informed decision. He ensures we understood every step in the process that was going to take place. He is a man of his world with any thing he said was going to happen or any monetary discount. I am very happy with the company and Ali read more

We had solar tech come out for an installation. They never tighten the screw in the junction box that controls adding power to the home and back to the grid. Every day this solar box shorted out. We emailed and called for over 2 months to get someone out to troubleshoot. I had to fight with the tech to get them to come out and fix it. I was told there is no way it is a system issue. I escalated to sunpower and they finally came out. The first tech did not find the problem. I had to go through the calling and emailing again until they sent a better tech. He checked the box and found the screw was never tightened and causing a daily short. Our power bills were large due to summer rates and no solar. Also, they told us everything was fine when it was not. Now, they will do nothing to compensate us and ignore emails and calls. Don't use this company read more

SolarTech is the best! We've had our solar system with them for 7 years and we've saved thousands of dollars. Ali assisted us throughout the entire process and was very helpful. He is always available to answer questions, even till now. I highly recommend going with SolarTech! read more

Update: Sonny and the yelp team reached out to document my pain points. They listened and told me how and where my feedback would go. While I don't appreciate Solar Tech's response to all my problems is "we took on a lot of Arizona jobs and weren't prepared" I do also appreciate their transparency and effort to be better in our area. read more

We have had 6 bids from many companies locally but none of them could be compared to the bid and the top quality panels we received better The Panasonic , plus the best warranty with a reputable company that has excellent reviews . We need assurance and quality with our solar choice and thanks to Ali Ibrahim he provided us with all our needs and we are excited to have solar especially since the heat wave and we are home bound due to my Husband having cancer during this pandemic so we can't go anywhere to keep my Husband safe. So we wanted to share Our experience with others Cause we know how hard it is to make a decision. If You choose to call them make sure you ask for our guy. He took good care Of us and my fiends . read more

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BEG FOR ALI!!!!!!!!!! He is an absolute super star with the company! My wife and I got so many bids from other solar companies (all the big ones), and hands down he is the most knowledgeable and professional project manager to work with. He's patient, understanding, works with you, and understands the industry inside and out! His rates from the company were fair and competitive, and having the peace of mind that he will do right by you as the consumer is PRICELESS! Look no further, if you're getting solar, come here and ask for Ali!!! read more

Solar Tech did reach out to me finally - the day I posted my review. Their explanation for the lack of response after so many months was because of workflow issues and Covid. If they were backlogged and having staffing issues all they needed to do was just return my call and let me know they were behind and I would have understood. I was tempted to go with another company but decided to have Solar Tech do my repair because they were already familiar with my pool solar system. They purchase the company who originally installed it and they expanded our system several years ago. They did send a crew out to do the repairs very quickly after they finally reached out to me. The crew was very polite and they did a good job. I also received several follow up calls from their management who were very concerned about my 1 star review. I am updating my review from 1 to 3 stars because they did finally respond, apologize and did a good job on the repair. I hope they spend as much time improving their customer service as they did showing concern about my original review. read more

If you have solar panels and a pool, get solar heating! We got ours installed this past Tuesday, the water temp went from 77 degrees Tuesday to now at 92 today (Sun. It's 77 degrees outside and the pump is spitting out 94 degree water. We didn't have a gas line to our pool equipment so this was our best and only option but I wouldn't have it any other way since the only cost is the install. Pump runs during the sunniest/warmest part of the day but since we have solar panels, no additional electric costs for us. Win, win! Kevin and his crew did a good job with the install. Kevin was responsive with my requests which I really appreciate. The pipe route is exactly how I wanted it and it's done nice and clean. We are swimming almost every day now! read more

SolarTech - Solar Installation Near Me - El Cajon, California

We bought a home in Santaluz where the previous owner had a solar heating system installed on top of the patio cover. We wanted to change the patio cover and had Solartech come out and dismantle the system. They returned after the patio cover was replaced and reinstalled the solar pool heating system perfectly! Earl and Grant did a great job, and the price was reasonable. The schedule coordination was professional, timely and courteous! UPDATE: on 9/28/17, Damien came out and fixed a leak in our pool's solar heating system. He saw the problem immediately and quickly repaired it. He was friendly and efficient and highly recommend Solar Tech for your pool and solar needs! read more

SolarTech - Solar Installation Near Me - El Cajon, California

Customer service is overall friendly. However, the process and set up for us went badly. They also told us since we were referred, our friends would get $500. Now they won't give the referral money to our friends. My husband says they cut corners and had to come back and fix it when SunPower addressed the connectivity issues. They missed their inspection appointments and kept rescheduling us and then cancelling. I've asked the manager or owner to call me twice but he has not. I don't think he's getting our messages. I wish we went with another company. We liked a different company in Oceanside but only went here so our friends could get their referral money. It's been over a week now and second time asking for the manager to call me. No one has tried to contact us. Update: 10/31/21: still no call from the manager. I've asked twice for a call to the woman that answers the phone. She said he would call for sure. It's been three weeks now. Also Travis, I've called with my name and number and address. I haven't heard back. read more

It's been almost 4 months since I installed the panels, and I haven't received the permission to operate from SDGE. I haven't received the sunPower rebate either, which was supposed to arrive within 2 months of installation. I've been paying Both SDGE bill and panel loan payments for 3 months and don't know how much longer I need to wait. The agent wasnt helping. No one seems to care about this. Long story short, after calling SDGE twice, city 3 times, and contact sunPower Myself, I have a better understanding of the situation and hopefully problem will be solved soon (finger crossed). The city lady should have pass the inspection release to SDGE, but somehow didt. The solartech agent should have submitted the rebate or provided me with the code but didn't. With all this happened, I can't rate the company highly. It feels like those hospital bill thing. All they do is asking money from customers. And all insurance companies does is denying bills. It becomes patient's/customer's responsibility to troubleshoot, take the time to call multiple parties to make sure people do the right thing. That's not a good service. read more

I have utilized Solartech 3 times over the years and their service is wonderful. Courteous and conscientious help from top to bottom! I highly recommend this company! read more

Solar Tech is one of few we have found who does pool solar. Arturo, the technician we have seen a few times, is always efficient, prompt, friendly and informative! read more

I've been working with Ali Ibrahim a solar panel project and so far my experience has been very positive. Ali is very professional and knowledgeable and has answered all my questions and has been very responsive. He was highly recommended by my brother in law and I'm also happy with SolarTech that I've decided to go with this firm for my solar panel needs. I highly recommend Ali and SolarTech read more

what a great experience with the solar tech team! mark albano handled the sales process with the utmost professionalism! Daniel and his team were amazing in the installation! read more

This company is great. I had an out of warranty failure in my Pentair system. They took the time to reroute the solar to a functioning valve plug and helped me reassign the valve saving me a ton of money. Excellent place, highly recommend it. read more

SolarTech is great! We wanted to have them install roof top solar heating for our pool. Ken was able to get a quote over the weekend and we scheduled the installation the next week. Kevin came out and finished the job in a single day. They kept me informed and I highly recommend them. read more

We got pool solar from this company. They have been super patient with me and respond to emails and phone calls promptly even after install. Ken is awesome and always happy to help. read more

I received competing quotes from multiple solar contractors including the big names like Baker and Sunrun. Competitor's panels, warranty and production fall behind the SunPower panels SolarTech install and their quotes for the same KW system (a 13kW system in my instance) were twice as expensive. My sales representative Ali was courteous, knowledgeable and patient in accommodating my numerous inquiries and requests. Gave me an exceptional deal too good to pass up on. Solar is not complicated. Don't pay for the guy standing at Costco handing out brochures. If you want the most for your money, give SolarTech a call. My experience with Ali Ibrahim has been phenomenal. In fact, I'm in the process of working with him and the team at SolarTech again, this time for my business. read more

SolarTech - Solar Installation Near Me - El Cajon, California

I've used SolarTech three times for house and pool solar and the service seems to have progressively gotten worse. 1. First installation was good, they reached out ahead of install date and installed within the time per the contract for both house and pool solar. I did notice the solar output wasn't as much as expected so I followed up a few times until someone came out and said the panels weren't all fully connected, which should have been identified by their team (per them). Resulted in 3-4 months of missed output during peak months, no compensation or discount for future purchases for missed savings based on their mistake. But, based on their responsiveness and superior product, I referred multiple people. 2. Second install was okay, but not nearly as good. I reached out a few days after not hearing from anyone until the beginning of my installation period. It was clear they forgot about my project as I got a permit submission email after I reached out. This caused a delay from the contract installation dates. 3. Most recently, the service has been the worst. -Approximate start date of 4/7/23, approximate completion date of 4/23/23, actual installation date TBD (late August/early September last I heard). - I had to follow up multiple times from a week before install date for about two months, most of the time not receiving any response to my inquiries from their team. But, I understand permit delays so didn't decide to update my review given all of these issues to date. We finally got an installation date almost two months past the contract date (June 2023). - Only a few days after they schedule an installation date, I get an email from a separate SolarTech employee saying there is a logistics delay with the panels in my contract and would not get my panels until late August/early September. Based on my email conversation it seemed apparent they knew about the delays in the panels for some time. However, I had not been notified at any step in this process: contract signing, follow ups about permit, and even scheduled installation date. It's quite unfortunate that I have referred many to this Company as there appears to be a pattern vs just a few mistakes since signing the first contract. If you're paying higher than the average, which Sunpower panels are, you would expect better service. I have gone back to them three times and I've only been rewarded with worsening customer service and treatment. read more

Excellent service with quick installation! The techs are super friendly/professional and were incredibly helpful every step of the way. Ali and his team did exceptional work and I would whole heartedly recommend them to anyone interested in getting Solar! read more

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When we made the decision to do solar, we obtained multiple bids from vendors. Dispute SolarTech being $10k more than other bids, we went with them based on their promise of continuity of customer service and ease of warranty work in the future. I am beyond frustrated with SolarTech. The communication and attention to detail has been extremely poor. I was told a tech would be coming to finish the install today between 5-6am, which I verified by repeating back to you when you called me back Friday. The tech did not show. I waited until 6:30am before going to work LATE. I start work at 6am. A call, a text or an email could have been sent. However, nobody called me to say they were not coming or needed to reschedule due to the weather. This is unacceptable. This is not the only issue I have had. On the initial install it was not communicated to me that my install was not complete due to parts being unavailable. Apparently it was on the install notes and an inspection never should have been scheduled but I was told the next step is the inspection with the county. The inspection was scheduled for March 17. I took the day off of work to be there only to find out I was going to fail the inspection. Imagine my frustration today again waiting for a tech that never showed up or communicated that they would not be coming by. At this point I have taken 3 days off of work (2 for the install, 1 for the failed inspection), had to go into work late today and will have to burn another day at work for a second inspection whenever that is scheduled. My solar had a tentative install as Jan 26 but was not installed until the end of February, which I understand was likely delayed due to weather. However, I had to reach out to Solar Tech to see when the install would happen, nobody called to let me know my project was delayed. Then when I finally did have an install date there was an atmospheric river predicted in the weather forecast. I called two days before the scheduled install to see if my install was going to be rescheduled so I could plan whether or not I needed to take days off of work. The person I spoke to seemed to have no idea that it was supposed to rain like cats and dogs for multiple days. She told me my project was still on. Then called me later on to let me know it would be rescheduled the next day. At this point I have little confidence in this company. I am a reasonable person. If the above issues were communicated I wouldn't be sitting here frustrated wondering why did I go with this company. While this may not seem like a big deal,it is when I have to schedule time off of work , paid a lot more for their service (based on customer service sales pitch) compared to the other vendors that bid, and am paying both a solar loan and an electricity bill to the tune of over $800/mo. We will continue to update this post , good or bad, based on actions taken by SolarTech. We don't enjoy blasting folks, it's not our nature, but we also feel that when you make a commitment or promise, you keep it. when you mess up or make a mistake, you make it right. Just don't want others to have to go thru these same struggles. The price of solar and the decision to move forward is big. If you do go forward, do your research and take reviews into account to avoid unnecessary hassles like ours. read more

We chose SolarTech over two other companies, including Costco and overall we were very pleased with our choice. SolarTech is very professional and timely especially considering this was a crazy busy year with everyone trying to install before the Newest rape version of NEM monitoring from SDG&E. I did have a few glitches in communication, one rude person, a lost check and was surprised I had to ask to pay them .... but it was resolved once we reached out to the correct people. From our sales person Cassidy to, the installing crew as well as Liz in the office I say thumbs up to Solar Tech ! read more

If you are looking for a project/job site that is neat and clean, with a contractor that shows attention to detail, THEN DO NOT CHOOSE SOLARTECH! I had a $30K+ job completed with SolarTech, and was way less then impressed with the work that was performed. I wish I could post photos in this review, to show the poor workmanship, but there are many aspect of my project that just seem to be overlooked and subpar. Unfortunately, I will not be recommending this company to my family/friends. read more

No pressure sales approach, great communication, and a flawless / efficient install process. They did a great job tucking the electrical conduit under the eves (out of sight) and they painted the conduit to match the house color and roof color. I'm very pleased with the end product and I can't wait to see the savings over the next 20 years. I would definitely recommend SolarTech for your solar install. read more

We worked with Ali Ibrahim from Solar Tech on our Solar upgrade project which included Tesla Powerwalls. Ali came with personal recommendations from my neighbors who had worked with Ali in past. Ali was super responsive , very caring and gave us options. Most importantly, the estimates were the best and very competitive. He was always tracking the progress and any specific needs we had for our project (example specific location where we wanted to Powerwalls installed). Overall this was amazing value for the money and great experience. I know there are lot of options out there but I would highly recommend Ali and SolarTech and would encourage anyone to give them an opportunity to share their products and services with anyone who is in market. Even the installers that came in to do the job (Bob and his crew) were super timely , always kept us posted and understood are specific needs. Very happy with their work. read more

SolarTech - Tesla Powerwalls - Solar Installation Near Me - El Cajon, California

So far the panels I purchased have been nothing but problems. SolarTech just blames SunPower for the issue and does little to fix the problem. I have lost MONTHS of production and still the answer I get is that it will be fixed next week and next week NEVER comes. I have never had a worse experience with a product or customer service. Thanks to SolarTech I have an expensive roof decoration that does NOTHING. read more

I did research and had 3 different companies do estimates I had a wonderful experience with Solar Tech beginning with Drew who explained all aspects of solar and the company's benefits including tech and costs. The scheduling and installation process was all professional and timely Workers showed up as scheduled( which is often rare anymore) They cleaned up work area All staff answered questions As topping on the cake-- literally /lol I received a box of gourmet brownies as a "thank you" from Solar Tech What a class act!! And my solar is running slong great !! Would highly recommend this business!! Lynn D. University City read more

SolarTech - Me - Solar Installation Near Me - El Cajon, California

I'm in the beginning phases for solar installation. So far Ali has been awesome with setting me up and getting everything in order. The gentleman that came out to inspect for placement I believe his name was Anthony was great. He was kind enough to put back my chimney cover back on while he was up on the roof. read more

I'm really glad that we chose to go with Solar Tech for our Tesla Power Wall installation. Ali Ibraham was our sales rep and he was great to work with. Any questions or concerns that I had, he was very prompt in responding. SolarTech was very good at getting everything done on time. They were also very helpful with getting all the proper paperwork in as far as the permits and the rebates. Overall very happy with the company, and I would definitely recommend them to any of the neighbors around here. read more

SolarTech - 3X Tesla PowerWalls - Solar Installation Near Me - El Cajon, California

Very professional company. There work is extremely clean and detailed oriented. Technicians called me 2-3 days prior to any work being done. Would highly recommend them read more