I always enjoy coming to the Los Gatos location. The service is always fantastic!…read more A special thank you to Manager Claudia for taking the time to help me find the right pair of shoes and the right insoles to support my feet. They work especially well with my compression socks, and I'm very happy with the fit and comfort. Great customer service and a great experience every time. I'll definitely keep coming back!

I came in here tonight 9/22/26 after seeing a shoe on display that I just had to have!…read moreAs I walked in I was kindly was greeted by a worker whose name I believe is Claudia . I shared that I was looking for a casual wide shoe to wear to a wedding- pointing out the one on display. She then came back with three other pairs to try on. She was very kind and informative, I would definitely come back here again. Ended up buying a new brand of shoe I'm excited to try!

Had a great experience with Willy, the owner. His knowledge, passion for running, and all the…read morestories about local athletes really brought back my own excitement for running. Even better, my son got hooked on running too after spending time there and even registered for a local run! Picked up a new pair of ASICS and I'm ready to put them to the test during my next marathon. Great local shop, great people, and a place that genuinely loves the running community. Highly recommend!

This has been my go to shop for athletic shoes since high school, I've gotten many pairs of shoes…read morehere over the years and each shopping experience has been great. The one on one customer service is fantastic. They really take the time to help you figure out what you're looking for and find the shoe that will be the best fit. They don't rush you at all, and don't try to upsell you on the more expensive shoe, it's really all about what works for your feet and your needs. They always even encourage you to take them outside to see how they feel on the pavement! They have a huge variety of brands, styles, and colors, so you're almost guaranteed to find the shoes that you want. And if they don't have it, they'll order it for you. This is and will continue to be my athletic shoe shop for as long as it stands.

Update #2: She She Boutique worked with their vendor, gorjana, to replace my chain. It took about…read moretwo weeks. Emilia, the general manager, emailed me when it arrived and said I could pick it up or they could ship it to me. I picked it up today and it looks gorgeous. I'm very happy with it. I also purchased a small jewelry box and some caramels when I was there today. I'll definitely be back to shop there some more. Update #1: I emailed customer service about the flawed chain, as the owner suggested, and they replied the same day. They offered to send me a label to ship it back or I could drop it off at the store. I chose to drop it off at the store today and the staff member I dealt with was very helpful and nice. They are going to contact the vendor for a replacement or repair and get back to me. Will update again when that happens. Original review: I was looking online for a 23" gold-plated chain necklace and found one at She She Boutique in Los Gatos. I was happy to see I could order the chain from their website and have it shipped to me, avoiding having to drive there. Easily placed my order online. It arrived three days later in cute pink packaging. Right away I noticed the chain had a flaw. It looked like several links were bunched up in one place and wouldn't straighten out. It was disappointing because the 23" length is hard to find, plus it was kind of pricey for costume jewelry. The She She website isn't showing any more of this particular chain, so I'm not sure I will be able to exchange it. I guess I'll stop by the boutique and see what happens. Maybe they can fix it.

We cannot go to Los Gatos without stopping to see the new items at She She. Who doesn't want to go…read morehome with one of their newest items in the cute little pink bag? The sales clerks are always so helpful in guiding you to what's new in the store and their fantastic sales. Today they had a huge selection of Christmas items they were trying to move out the door with slashed sales prices. They have such a great selection of shoes, sweaters and handbags. I love they carry some of the designer brands in handbags and shoes. They have a nice selection of sizes and styles. It's a great place to grab a few wardrobe refresh items as they always have the current looks and style suggestions. I always leave happy and well taken care of by their associates. It's an excellent boutique in Los Gatos!

Long story short. My family was shopping here. After paying at the register. My 3 yr old started to…read morethrow a fit. As we were walking out of the store. An employee from the register stopped us and gave my son two little DSW bags. It made his day and mines too. The employee was so sweet and kind. Thank you for hiring such a great employee. We need more people like this... 8/1/26 7:12pm I didn't get her name. Younger white girl with glasses.

A massive location just down the street on Stevens Creek Boulevard super close to Valley fair…read more Super well stocked and organized easy to find the sizes you need. The clearance section is large enough that there's basically 2 to 3 racks of options to look through for any size you're looking for. Shout out to Sophia for exceptional. Customer Service will definitely be returning to dislocation in the future.

I had a great experience at this local chain. The person working here was super helpful and gave me…read moresome good pointers. I like the layout of the store and whoever did the lighting did a fantastic job.

Great selections of all types of footwear, clean store, advanced fitting technology (they even have…read morethe old school brannock device!), but above all, impeccable customer service. Brandon helped my girlfriend and me out, and he absolutely came through with knowledge and expertise that literally changed our lives. I'll explain: As far back as I can remember, I wore shoes too big for me ignorantly due to a preference of more spacious footwear; he precisely measured my accurate shoe size and showed me a breakdown of my anatomical feet. So now knowing my true shoe size, he helped me with pairs of shoes that really reflected what I was looking for--without any salesman pressure--and even felt it while it was on my feet explaining how shoes should optimally fit. Needless to say, I purchased the right shoes of the right size for me. As for my girlfriend, she has a chronic illness that affects her daily with various bodily pains and her feet swell up greatly throughout the day. Brandon saw her issues and provided her a solution that literally made her cry: he recommended the right shoes of the right size; she told me that it was the first time shoes fit her properly with her lifelong condition. For once, she has shoes that makes her feel as "normal" as she could feel in footwear again. That means the world to both of us. All in all, if you are looking for proper help with choosing the right shoes for you, this is the place to shop at. Thank you, Brandon for changing our lives, and long live Beck's Shoes (still family owned and operated, by the way)! God bless.

Excellent place and I get all my Hoka's and Oofos there. Great customer service. My podiatrist…read morerecommended Athletic Treads. They even have a treadmill you can walk on to try the shoe that's best for you.

Due to a diagnosis of plantar fasciitis my podiatrist recommended Brooks for to assist in…read moretreatment. Also recommended this store to purchase Told salesman I needed this in 7.5. He brought to me. Did not try on but purchased. After a few days, my afflicted foot was swollen and painful. I checked the size and it was 7. Not the 7.5 he said he brought me. I tried returning to the store to get my original 7.5 requested size but refused. Because I didn't have the box. There was no information provided about return policy ; especially needing the box when purchasing the 150.00 pair of Brooks. And my foot is hurting due to mistake of salesman. He remembered I was a 7.5 but still refused to do the right thing This store should be held accountable

I needed new boots cuz I found that one of my pairs had started cracking on the surface. Famous…read moreFootwear to the rescue. They had an awesome selection to choose from, and more importantly, they had my size available. Got myself some brown Blowfish Malibu boots, as well as a pair of Cleo's by Skechers ("world's most comfortable flat")! Customer service was excellent, offering assistance on the floor but not intrusive nor bothersome in any way. And making my purchase at the front counter was a quick and easy process, with friendly staff too. The next time I need new shoes, I won't hesitate to return to the Famous Footwear Outlet at Westgate Mall.

I had a great experience here! I went early in the day and ended up being the only customer in the…read morestore, which made it feel like my own private shopping event. I found what I needed right away, and even though my size wasn't in stock, the one and only person working happily offered to order it for me and ship it to the store or directly to my home at no extra cost. Big kudos to Famous Footwear Outlet for the awesome customer service and a pretty good shoe selection, too!

Occasionally I come. Often there are good items…read more I saw some slides however too big size! Loved how bright and tidy this store was. Parking was easy. Value was good. Plenty of selections. Service was quick and friendly. Will come again.

This is a very nice Nike Store 4 levels of all you'll need to find…read more I walked in as soon as they opened at 11am on Sunday and every employee was ready to work and very helpful on every level literally. I found what I went in for and left but overall very nice store and I can definitely spend a lot of time in if giving the chance to but I was in a rush. I honestly prefer an outlet chain of Nike only because of the value we can all get in outlets but this place is good if you can afford full price.

A few years ago, my partner recommended this place when he bought both shoes and insoles. He gave…read moreme money to buy shoes and insoles myself, so I gave them a try. At first, the gait analysis and fitting felt gimmicky, but since I was playing with his money, I went through with it. I discovered, not surprisingly, that I needed a stability shoe. The staff brought out several styles in more than one size. I'm a little self-conscious about the size of my feet relative to my height, so whenever possible, I don't take their advice to go up a half size. (Hint: it's not usually possible.) I was surprised by how willing the staff was to bring out multiple shoes until I found the right pair for me. Even though they almost always have several customers and sometimes have a line, the staff members always come back to check in, but not intrusively like restaurant wait staff who ask "How is everything?" after you've just taken a bite. The insoles may seem like a gimmick at first, and they will set you back an additional $120. Since they're going to make them anyway, you should put them in your selected shoes. Like me, you will be sold! They are worth it. They will make your feet feel even better in your shoes! Finally, there's the VIP program, which gives you 10% off all purchases as well as between 5 and 15% cash back, depending on your level of membership. Note the recommended number of shoes purchased when selecting a membership level to find the level that's most cost-effective for you.

Was awesome, no complaints selection I was able to find everything I need, you always get more for…read moreyour money. I had the pleasure to work with Jim, great experience!!!! I highly recommended.

Lucas N was amazing! he was super patient and helped our entire family!!! our shopping experience…read morewas 10/10 because of Lucas!

I unfortunately didn't take any pics in store today, but I highly recommend this store. They always…read morehave great deals going on. The main guy who helped us today, Rudy, was an absolute sweetheart. He works in the shoe department. He made our experience so amazing!!! We signed up to be basementeers today and it's already so worth it for only $25! Love this location and love Sports Basement! Awesome!