I think a lot of people who have left bad reviews are a little too critical and have to remember that Canyon Lake is a small town and the majority of the employees look like they're in high school/college and they're trying their best! Every time I've swung by here, the employees are super friendly and apologetic if there are any issues. Great place to stop for a quick bite! read more

We placed an order on DoorDash. The Dasher did come fast so that means they made the food fast. When the food came, the bag was completely close. The sticker was on it and nothing was sticking up. We checked our receipt and our DoorDash order and we had two medium fries, but it wasn't in the bag. We also tried calling the place we got the food from and it didn't work. Since those fries were almost $10 I am kind of upset. read more

This place is trash but it's one of the the only fast food options in CL so that's why it's still open. Will mess up an order somehow every time. Chili cheese tots. Regular chili cheese tots. Nothing complicated. But where's the chili for the cheese? you have one job lol read more

Sonic Drive-In - Burgers Near Me - Canyon Lake, Texas

Stopped by for a couple of Sonic Blasts and everything was great. Very friendly employees, correct and speedy orders, and tasty, too!

I have never had problems either service here. Delivery can be a bit cold but drive through has always been great.

I live in the area and have quit using this one, which is unfortunate because it's one of the only fast foods around the area. But they are consistently the slowest and worst Sonic I have ever been to. read more

Great customer service very friendly staff food was served fast and hot. The nicest thing was I had to use the restroom and it was clean and had toilet paper. read more

I ordered mozzarella sticks today. Got home there wasn't any dipping sauce the dow wasn't cooked all the way and there was cold spots. I had to microwave them. And what happened to their cheeseburger? Last time I got it, it had butter pickles instead of dill. They to move out because the food is just going downhill. read more

The service is by far the worst I have ever experienced. The child on the speaker is rude and talked down to my wife and I. Don't waste your time here Canyon City Grill is not too far away and the staff are way nicer. read more

Our family loves to get sonic drinks on road trip. I will say this is absolutely the worst sonic experience from a customer service perspective. Their screen was broken and it was difficult to understand the person. I told her having a hard time hearing her and reconfirmed my order they got it completely wrong. When I asked them to get the correct order and not charge me for things I didn't want which I gave back. The manager came out with a horrific attitude. I was being nice all I asked for was just the correct order. They then took my credit card inside and brought me back out cash. I definitely don't feel good about the transaction nor the level of service. read more

In a pinch, ok. But otherwise, avoid it. Multiple wrong items in our order. And I could live with that considering how windy it was and how polite they were. However, when my three year old takes a bite of his burger and we find him eating a sandwich sticker... and NOT one that was part of or close to any of our order... I'm out. Look, I'm reviewing a Sonic. Im not expecting much, but this was beyond reasonable failure. One extra star for a nice person who came to the car. read more

I've gotten good food here before, but I've also gotten bad food, and forget about the whole "fast food" part if it's after 8pm. I don't know if it's an issue with this location being SEVERELY understaffed for what seems like years now, or a lack of quality management, but speed of service seems to have been a consistent issue for as long as I can remember. I don't think the solution here is to get mad at your employees, it would probably be to pay them more, so more people will want to work for you. read more

Always bad service, wrong or incomplete orders. I understand the employee crisis, but no excuse. Been this way for at least six years since we have been visiting Canyon Lake and now for last year we live here. 8/19/22 our order had 5 pretzels and was not given any cheese sauce, the car hop gave their standard reply of you have to ask for it we don't serve it that way. Your menu and app say it comes with it and no way to request because it is already served with cheese as it says!. He brought me 3 for the 5 pretzels!! We had a mini churro shake and no churro served as garnish as picture shows. Ordered a chocolate oreo master shake and was given a regular mini Oreo blast. We had a total of 10 food and ice cream items and zero napkins given, I asked for napkins when he brought my mini churros ordered that were not in the bag and he gave us 2!!! I truly believe the ONLY reason this location is still open is because there is NO other fast food option in town and the residents suffer thru the frustration and torture. Wrote to corporate with the standard canned apology. I also emailed franchisee with no response from them yet. read more

The sonic in Canyon Lake is, by far, the Worst....ever. We went ONE TIME and in our shake was a plastic part from the milk container. The employees didn't notice that...???!!! Pitiful, NEVER AGAIN. Plus, the food was awful. read more

I wish I had read the reviews first. Terrible. After waiting for my food, my order was incorrect. Walked up to have it corrected. I'm still waiting after 20 minutes. Also I ordered large onion rings. I got 4. I wonder how many come in a small order. Super disappointed. read more

If I could give negative stars I would, for the employee I'm sorry you're not trained properly on how to fill up a large fry. While I understand the under-waged and under appreciated workers, I can't understand why it takes me going back there and giving a step by step on why I don't think a 3 dollar item should be less then the actual size, I spent 7 on two large fries, both at the middle level of the fry container, if I wanted a medium I would have ordered one. Also fix your phone so I don't have to drive 15 minutes to speak to a prick about why I'm upset I didn't get the proper service for my money! read more

Stopped in on Memorial Day. Service was fast and order was perfect and delicious. Lots of good choices on menu. Lemonade is always good and refreshing. read more

Goodness. This place is so understaffed it isn't even funny. Takes an average of 25 minutes to get your food here. I ordered a single bag of ice and it took me nearly 30 minutes to get it. read more

Listen, I hope this review helps this sonic location get their stuff together AND helps customers decide if coming here is worth their money. SO, first off I could not stand the young man taking our order. He was rude and not friendly. I just bit my tongue and hoped for the best and maybe he was just having a bad day...? So after waiting for 20 minutes then comes the food (ya know, the part you pay for)....the employee looks at me and goes "these are some shitty milkshakes but whatever" and handed me the milkshakes that were melted and off colors....I was so shocked I couldn't even think of what to say.... Maybe think twice before visiting this location...at home we love sonic....really hoping this place gets it together! read more

Horrible - most times they don't bring out your order at all. I waited 45 mins and my order wrong. Don't bother.

Will get your order wrong Every single time. Extremely incompetent and employees are always miserable

I should've known better, the last few years Sonic has turned to complete crap... I ordered a hot dog and they gob mayonnaise on top like it's sour cream on nachos. Look at the pic, it's absolutely disgusting. The manager also started to say she didn't care but retracted. In the end, who would do this??? The hot dog & chili were far from hot. read more

Sonic Drive-In - Burgers Near Me - Canyon Lake, Texas

I drove through this Sonic in Canyon Lake, TX and found over half the order screens broken in parking spots. I drove twice through the drive through before I finally got someone to answer my "Hello". I never was waited on so I left without ordering. This Sonic is unclean and should not be a Sonic. Service sucks, not sure about the food! read more

Wow. That's really all I can say. Comically bad. Literally tears of laughter streaming down my teenagers face in the backseat listening to us try to order and the person on the other end trying to comprehend. Insane wait (upwards of 30 minutes to even have our order taken). Insanely bad communication skills at the drive thru window (said they had never heard of the Reese's peanut butter milkshake listed in the menu). And then they overcharged us for items we didn't order. 1/10 do not recommend. Maybe 2/10 if you don't need to be anywhere for awhile and need some comedy in your life. read more

I love sonic but this has to be the slowest operation I have ever been to. Every time I go expecting a different result it's the same thing they forget to bring my order out I end up waiting 20-30 minutes for a couple sonic blast. I would not recommend this location period!! read more

I went there on Friday night at 10:35pm and they were close even though Yelp and their website shows it being open until 11:00pm. What a waste of time. read more

If I could I would leave no stars. This is by far the worst sonic I've ever been too. Service is bad, they are beyond slow, even when you order ahead of time online, and they never get my order right. Been there 3 times to try to give them a chance. My burger was made wrong , which I was okay with I can take the tomato's off, but the bread was soggy!! I wish I would've spent my money somewhere else. I will never be back. read more

I really wish I had better things to say about this location seeing as it is one of the only late night options for food. I know it's fast food but damn they could do so much better. On three separate occasions we have either gotten food poison, cold food, or overcooked weird old tasting food. We spend a good amount of money considering the very low quality. Do better canyon lake. read more

Probably one of if not the slowest sonic there is. I had to wait for my meal for almost 45 mins! Besides that, the food is ok, and they don't usually mess up your order. read more

Thee worst experience ever! A bunch of teenagers not properly doing their job. Calling some young man outside Xavier Xavier and he went inside the employee entrance after a young lady called him in. We were told 3 minutes and we've been waiting 15!! No explanation or anything! They were laughing and carrying on the entire time. I could over hear cussing and everything. Very unprofessional and unpleasant. Today is Thursday 10/7/21. It is 9:49 PM and we've been here almost 30 minutes. They gave us our order and shorted us chili cheese fries and our soda! After waiting so long. Ridiculous we left and left our chili cheese fries! I am tired of waiting! I will be talking to the general manager tomorrow! read more

These are, for the most part, high school kids trying to make a buck, and I empathize. My really simple orders have been wrong 4 times in a row, I've never complained or even mentioned it, because... who cares, it's fast food, orders are wrong all the time. Well tonight, I met their management and their horrible reviews and inability to function made sense. I had ordered a Onion Rings (the entire reason I went) but they sent tots. Not a big deal, but since I was still in the lot I circled back to see if I could get it corrected. The "manager" opened the window, prepared with a silly defensive look on her face, already knowing they had messed up. She immediately accused me of messing up my own order, and before I even asked for the correction she said I needed to pay for Onion Rings if I wanted them. Her actual defense with a straight face was "the ticket says tots" which she repeated 3 times implying that it wasn't their mistake, and continued with her bizarre staredown. It was surreal, but also kind of entertaining. Almost forgot the funniest part -- an employee going in the back door near me at the window literally said out loud "we're out of onion rings" straight up, basically announcing that the manager had lied. Brilliant. Tip: There's no way somebody who lacks even a hint of management skills is enforcing hand-washing. Roll the dice if you want! read more

We are limited to this Sonic, unless we want to drive 15 miles. We love that this Sonic is so close, but EVERY single time I have ordered, they miss something on my order. I ordered 2 pretzels and no cheese was given to go with the pretzels! I order a limeade with cherry flavor. No cherry flavor! I order from the app to help give them time to get it right, but it doesn't help. It is irritating to get home and you're missing items. read more

I love the Texas warmth.... So in saying that, my fav Sonic visit is a hot fudge Sunday with banana and nuts..... (menu says nuts ...40 cents extra... This Sonic is 90% out of banana and nuts... Ugh... :) read more

This Sonic sucks. Not a terrible wait like others stated but they got the order wrong. Twice. First mistake we caught during the order screen and had to press button to have it fixed. Second is when order came and we got one of the burgers wrong and then got an additional burger that wasn't even ours. Must have belonged to someone else's order. Needs to be under new management. Like others said, don't waste your time or your money. *update* just tried my daughter's kid sized cherry limeade....PURE SYRUP. They didn't even finish mixing and making the drink! I hope this location shuts down... read more

ZERO STARS! I visited this location this evening and I was very upset with my visit. Upset and shocked! My order was pretty long, but I did repeat it 2 times. When I got to the window I didn't really ask about the price Chris said it was $31.52 I said okay gave him my card (weird because every other fast food place in NB and surrounding areas have you input your card due to the current pandemic.) I waited on my order.... When I received my order I looked in the bag and it wasn't right. I asked Chris about the medium tater tots I ordered. He looked at the receipt that he didn't give me or even offer to give me. And said "I didn't ring it up, it's going to be $2.65"( not sure the exact number) I checked my bag again and said "OH, here is the issue you gave me 2 mozzarella sticks" he gave me back my card and said "okay give me back one of the mozzarella sticks and I'll give you a medium tater tot" I was shocked that SONIC even allows food back once it has left the building and into someone vehicle... Especially due to Covid-19 and other health concerns and I'm sure health violations. Anyways Chris then gives me a medium tater tot... They where extremely cold and hard as if they where pre-made and under the heat lamps for a while. I asked Chris for my receipt.. When I got home I was able to look it over... I was charged $4.39 for a medium mozzarella stick that I was asked to give back to them.. and wasn't charged for a $2.65 medium tot.. (still a difference in price!) but that isn't that big of an issue... on the bottom of my recipe it says CHANGE: $0.48 I'm confused... I didn't get any change back or ask for change back since I paid with a card... check your receipts y'all! I will NOT be returning and I defiantly think the health department should look into this location!! read more

took forever and they got the order wrong again. then when I go back to check in the order it was ready and did not bring it out to me. the absolute worst fast food in the state. and what part of the order they did get right, the food was cold. I will never, ever eat there again. it's the worst read more

I ordered ahead online and somehow still waited 30 minutes once I checked in. To top it all off, the food I received was not what I ordered and the tater tot's were so stale, I'm shocked I didn't chip a tooth. read more

After waiting in line for 15 min you would think I would get a hot meal. Cold af cheeseburger & cheese isn't even melted. Colder tots. $9.18 for a sorry excuse for a meal. read more

The only good thing about this Sonic is I've never found a hair in my food or drink. It amazes me at rush how the fries are always cold. If that isn't bad enough, you can taste the freezer burn. The order takes forever but the burger is lukewarm at best. If the poor quality of food isn't bad enough, the drive thru cashier thinks saying "there you go" suffices for thank you. I reported the closing remark to the email provided on my receipt. The answer was my apologies, please come back and have a combo onus. Use the name ... Seriously! At the very least lie to me & say it's our store policy to say thank you & please come back. This was my 5th time visiting the store since it opened and it is definitely my last. If you don't mind spending $$ on mediocre cold food, an overly long wait time and a crummy attitude from the employees by all means spend your hard earned money there. All we wanted for years was a decent fast food joint in this area of the lake. Sonic isn't it. read more

I only go to sonic for drinks and it's amazing how many times they mess it up. It's not like I get hard drinks either. I like Shirley temples and Arnold palmers. I don't order them by name, I order half lemonade half tea or sprite with cherry added. The new lady at the cash register in the drive through is very frustrating. read more