Needed a repair on our garage door. Called 5 Star Doors and got an appointment for the same day…read more Was told our repairman Robert would be calling before arrival, which he did. I was given an estimate of the cost over the phone so I was aware of the base price going into the repair. Robert arrived on schedule. He was friendly, efficient and thorough so our garage door problem was just a small blip in our day. This is the second time I've used their service and have been satisfied with their work. For these reasons, I highly recommend 5 Star Doors.

Had a garage door spring break in the middle of the brutaly cold winter. They gave me a time window…read morefirst thing the next day. (he said he'd try for same day, but next was better for me.) Shane showed up punctually and installed the new springs quickly. We was very friendly, and it was a good experience. I recommend this service, and will use them for related services in the future.

It's been a nightmare since day one.... very dissatisfied with what they have done to my house and…read moreproperty... nobody cares what they did... they just are demanding money... never addressed my concerns... I would never recommend anyone to have work done by these people... promises made and never done... now I'm threatend to have a lien put on my property and nothing fixed... take it as a warning if you let them work on your home.... very unprofessional business

Tim came over the same day as I requested help, to check out a roof leak in my garage. Our roof was…read morereplaced in 2017 by the previous owners, so it is in pretty good condition. I showed him a competitors estimate which quoted me over $1300 for a "Roof Tune Up" (I never heard of that before!). Tim said they were trying to rip me off. He came back with a couple guys to inspect the roof, located the suspected problem area & is sealing it today- free of charge! Thanks so much Tim for your honesty & generosity! Merry Christmas!

I've had problems over the last 2 to 4 years with several things from mechanical arms, not opening…read morewindows the front door locking, and it's not supposed to be locked. I was told they didn't sell doors, but I have a receipt. I bought it from them. I have been waiting two years they came out. Adjusted windows ordered a part!! I have called over six times in the last two months alone. Dennis refuses to call me back and this small part has turned into a huge issue. When you spend $50,000 on doors and windows. The service sucks.

This company has been nothing short of amazing to work for. They actually offer competitive pay,…read morealongside decent benefits and a ton of unspoken perks here and there. 40 hours a week and work is ALWAYS guaranteed. Unfortunately there's always a few people who feel they're above the rules and company as a whole and need to be weeded out. This company, from my standpoint, just wants to see the job done in the safest/most efficient way possible. They have no problem sending extra men to get the job done, and if the job is unsafe we usually don't deliver until the job site is made safe for us. They pay you based off experience, and even if you have none, as long as you pit your best foot forward they'll appreciate it and you will be rewarded. With quite a few jobs under my belt, this has easily been the most fair/rewarding of them all. The company also gives you a TON of chances to fix yourself up before they let you go, so if you can't stop smoking or complaining that's on you. Everyone is also expected to pull their own weight to a certain degree. This being a labor intensive job means that there will be a fair amount of lifting, pulling, and pushing. You're not expected to be Superman, but you also can't put every single window, big or small, on the blue cart because of your inability to lift. Standing around your phone and then latching on to someone else's work does not suffice. The management is ALWAYS around to talk and can usually give you advice to solve your problems. The supervisor is also very fair across the board. There's also no secret benefits to being a POC because they are vastly outnumbered. If you'd like to come work here, please come see for yourself. It's easy to make a disgruntled review when you've never had accountability. Threatening to badmouth us to your "local" community isn't the way to go either. I've been with MDW long enough to see that it'll be worth it to be here in the long run. The customers are happy, Us(the employees) are happy and everything's working out.

Good company very trustworthy, well worth the time and effort to use them for installation or…read morerepairs.

Karen Ann Stevens and her team were fantastic--fast, diligent, and incredibly helpful. Great vibe,…read moretoo. Thank you for an easy and satisfying experience!

I dealt with a natural disaster and had to go through my insurance company. They accommodated…read moreeverything where it could not have been any more easier to get everything taken care of. They made it a pleasant experience out of a stressful situation. Very professional, respectful and knowledgeable with fair pricing. Did an excellent job on the work. I couldn't be happier! Best repair place I have ever come across. I recommend 100%.

We hired Best Choice Total Home Improvement Co., to replace our roof. Andrew, their sales…read morerepresentative came out and discussed the varied material options for replacing the roof. He was by far the most professional, knowledgeable and courteous sales associate we dealth with in our quest for a new roof. We are very pleased with the service we received from beginning to end of our roofing project. John, the owner and Andrew handled all our concerns promptly and with care. We highly recommend Best Choice for all your home improvement needs. We certainly will call on them in the future. B. Hill-Atkins

I'm really dissatisfied with this company! Very unprofessional! one person always make it bad for…read moreeveryone. I called to get some info on my garage door that was repaired by this company, and the man I spoke with was very RUDE! I'm not sure if he woke up on the wrong side of the bed today or what, but his attitude was not very professional in this kind of business. He got irrate with me, and hung up the phone on me, all because he couldn't help me find out what I needed. He told me to call someone else. I tried calling back 3-4 times, and he would not answer the phone. So FK him and y'all family company!!! I wouldn't recommend your company to anyone I know. Also, you need to update your way of keeping track of personal information to lookup customers who does business with you. He said he had no way of finding out if I really did business with them or not, because they are a family owned business and they do not keep track of anything. He said I needed to have my receipt from a couple of years ago. Well sir, it's 2025 and everyone I know has a computer with customers information entered into it which keeps track of all their customers for atleast 5 years! Don't worry, I won't ever call your company again! The number I called was 1(734) 419-3777 9/13/2025

He did exactly what he said he was going to do, charged the amount he quoted, was efficient and…read morefast, and cleaned up after. I have zero complaints and am completely satisfied. Would highly recommend.

Thorough and courteous, went above and beyond cleaning mirrors and did a great job. I will use them…read moreagain.

I had a great experience with The Glass Guru. Kathy was very helpful on the phone and made…read morescheduling easy. I appreciated the free estimate, and Dani, who came out to fix my broken glass, did a clean, efficient, and professional job. Everything was handled quickly and without any hassle. I'd definitely use them again.

The workmanship seems good, but too many difficulties dealing with Jan Door…read more First appt was scheduled sometime between 10 and 2. Phone rings at 9:10, asking why I am not here/available. But he does not have the necessary parts (hinges) on the truck. He quotes a firm price, collects a 50% deposit and schedules another visit. The day before the second appt I call to (re)confirm the 8:30 appt. Yup, on the schedule. The day of the appt I call ... and am told the 8:30 appt is now 11-1. Um, okay. I am told that the tech will call when he is 30 minutes away. 1:25 and no call ... so I call ... and am told that he is here and working. Nobody is here. Nobody has called. Telephone lady seems baffled and promises that I will be called 30 minutes before they arrive. Two techs arrive, the promised 30 mins away call was never made ... and they want another $100 above and beyond the Balance Due listed on the work order. What ??? Office is flummoxed. I am placed on Ignore for 15 mins, then the telephone lady said the mgr would call me back. They did not call. Ultimately they agree to do the work for the original Balance Due amount. Techs try to take my copy of the work (receipt) order when they leave. Techs did not clean-up after themselves, leaving me to pick a handful of metal shavings from the carpet. The fact that they ultimately solved the problem for the quoted price is the only thing separating them from a 1-star review.

Excellent Service. Showed up for appointment right on time, listened to my needs. Got a great…read moregarage door installed quickly and within my budget. No mess left afterward and very kind, personable rep. (Ken Salwa) Thanks.