I chose to rebook here again for my next set of scans since I had such a positive experience on my…read moreprevious visit. With all the bad reviews, I was thinking my first visit was a fluke, but it really wasn't. The front was professional, efficient (not very friendly today), but the guy got me checked in quick and I was called back within a few minutes. My tech was the absolute best, she was very sweet, calming and thorough when I was brought in the back. I wish I got her name, but she was definitely the highlight of this whole nerve-wracking experience.

This review is more geared their scheduling system…read more Overall awful experience, the first person I talked to spoke very broken English, they not only were hard to understand, but they did not understand English well. That person transferred me to what was supposed to be the MRI department because they were unable to help me, but sent me to the wrong place where I had to repeat all my information again just to find out they are not the MRI department and they needed to transfer me to a third person who hardly spoke English, spoke too quickly, did not listen, and definitely did not understand how to answer questions. One of the WORST scheduling experiences I've ever had and I will not be recommending Radnet to anyone, I am assuming based on this experience that the outsource their scheduling, why does such a large practice have to outsource something as important as medical scheduling to a foreign country? Or hire people that are not understandable.This is unacceptable and I am hoping to not have to go back after this experience.

I came across Temecula Valley Imaging due to a family member requiring an ultrasound for diagnostic…read moreand was referred to this facility. Appointment was easy to schedule, all of the information needed was provided on the referral. You enter insurance information when scheduling your appointment. The appointment was scheduled for 5:40pm, we arrived at 5:37. We were greeted and checked in immediately, copayment was taken and by 5:48 my family member was taken in for imaging. No wait was necessary and it was fast. The front desk staff were very friendly. The radiologist was very helpful and informative, the care quality was great. I'm not sure how long walk in/no appointments wait time is. But as far as appointments, it was very easy, fast and straightforward.

Once again outstanding service end to end. Professional welcome and entry service by Gisselle and…read moreGrace. My ultrasound techs Chynna and Rosalie were so courteous and fun. I hardly noticed the time passing on this usually lugubrious test. Highest possible recommendation. Like usual.

CID has always been easy to access and waiting time is minimal. I've had mammograms in the past and…read morebone density tests past and present. All staff have been polite and helpful. The office is a little tricky to find for first time visitors, just go to the last building, facing away from Murrieta Hotsprings road.

1/13/26 That time of the year again.... Sue helped me with my mammogram. Julie was my Bone Density…read moretechnician. Both gals were fantastic. Friendly, professional and happy! I must compliment this office on how clean and calm this office always is. It's a place you want to sit for a few minutes to catch your breath. The lights are down low so you can really feel the chill vibes. The 2 girls running the office have been really helpful. 5 stars CONGRAT!!!

Are you fed up with dealing with poor customer service, bad/can't help you attitudes and over…read morecrowded radiology facilities at the Radnet locations? Me too! UMD has radiology facilities in Temecula and Murrieta. I had a MRI and X-ray done at their Temecula location. It was for an appointment with an orthopedic doctor I was seeing there. Staff was friendly, helpful, organized, no hassles--what a breath of fresh air compared to Radnet! They have recently opened up for outside referrals. So, I scheduled an appointment with them for an annual preventative CT scan at this location in Murrieta. This location has been opened since November. It's brand spanking new with a state of the art CT machine. They are working to build up a clientele. Please check them out!

Kriss at the receptionist desk was so nice and make me feel At peace right away and then Laurie…read moremade me feel like a queen with her sparkling personality! I have never had fun while getting an X-ray before Thank you United imaging center

Scheduled my appointment through my attorney's referral, received all necessary information and…read morepaperwork to fill out promptly. Received updates and reminders until the day of my appointment, but then I received a call that their machine broke down and my appointment needed to be cancelled and rescheduled. The girl that called me was very kind, patient and helpful. She then found me another appointment quickly for the very next morning. I appreciate the professionalism and the quick turn around in rectifying a tough situation.

My appointment got moved up a day because their newest office is not yet accepting my insurance. I…read moreended up here at the Murrieta office on Cal Oaks Road. My appointment was at noon, and I got a text to come in 15 minutes before my appointment, but it didn't matter because there was a short line in front of me anyway. I checked in and was helped by one of the ladies at the front desk. I filled out some paperwork before sitting down in the waiting room for a few minutes. I was then told to go to Suite 101, which is 2 doors down. I went, and the waiting room in there is half the size it is here. Fortunately, I was taken into the back to get my procedure done right away. I had a little mishap (my fault for not drinking enough water! Oopsie!) so I was told to drink more and wait in the waiting room. If the 1250 appointment didn't show up, they could take me. Otherwise, I would have to reschedule. I downed more water, sat, and waited as the clock ticked toward 1250 pm. Just as I was about to get up and ask to reschedule (I could barely hold it in at this point, lol), they called me back and completed my procedures. So glad I didn't have to reschedule! I do agree with others who say the staff could be more friendly and attentive. I went to use the bathroom in-between my 2 procedures, and when I went back into the room, one of the techs was sitting in the chair on her phone. She got up and did what needed to be done, and her assistant was nice. I could have been in and out within a half hour, maybe 45 minutes at most, but it was my fault for not prepping accordingly. I am satisfied with the type of care I received here and would recommend it to others. Just be sure to do what they say so you don't run the risk of having to reschedule!

This place was beautiful! It was very clean, smelled great, and the service was excellent. I came…read morein at 8 weeks pregnant and was able to hear my baby's heartbeat and got really clear pictures!! Melanie and Genesis were the sweetest! They made the whole appointment feel comfortable, easy, and welcoming. I came in on a Tuesday& they had a special for $35, which you can't beat. Totally worth it!

This place is nice, it has a lot of perks and options and is usually pretty on time as well.read more

This office was much better organized than the one on Deportola. I was a walked in and waited my…read moreturn and the staff was pleasant and I gave her my information and I was told to sit down and I would be called back. Before I sat down I was called back and less than 5 minutes i was walking to my car

I can't even give a one star..absolutely the worst office to deal with...scheduling is being…read moreoutsourced to the Philippines in some cases..verified by the operator herself. Never a return call...can't speak to a supervisor. Some people need to open a dictionary and see the meaning of Stat as prescribed by the surgeon...not a week after surgery date. Absolutely the most incompetent office I have ever been to.

Unique ultrasound is an amazing team ! The service is amazing and the images quality is the best…read morearound. Special thank you to Sara and Esperanza for take care of us. We will definitely be back .

Watching Our Baby Grow Before Our Eyes. Thank You, Esperanza!…read more From the moment we found out we were pregnant, my husband and I have been coming to Unique Ultrasound. We started with a 2D scan, but as soon as we experienced the 3D/4D scans, we knew there was no going back. Seeing our baby in such detail felt like we were really meeting him even before birth, every little kick, movement, and even facial expression! Week by week, we watched him grow. I'd heard that after 34 weeks, it's hard to see much, but we kept coming at 35, 36, 37, 38, and 39 weeks and every visit was magical. When he was finally born at 39 weeks and 4 days, I couldn't believe how perfectly he matched the ultrasound images, his hands, his movements, his little expressions...everything! I feel so thankful for the memories we captured even before our son arrived. Now that I am holding my baby in my arms, I feel an overwhelming sense of gratitude. I want to say a big, heartfelt thank you to Esperanza for showing us the best moments of our baby and making this journey unforgettable. Unique Ultrasound gave us a way to connect with our little one in a way I will cherish forever.

The appointment was very relaxing & easy! I did the women's health assessment. I thought the…read morepictures were really fascinating & I can't wait to speak with the Dr about what I can do to get my health back on track. I will definitely be doing this annually from now on.

Glee was very sweet and explained everything in detail before we began the scan. She explained the…read morecolors we saw on the screen and what I should look forward to after my report was ready. I now have areas I can focus on for healing and am very grateful for her services. I would add this as a tool to any current treatment plan. Thank you Glee!!

Waited a hr for them to tell me they need don't take my insurance- could've at least told me that…read morebefore making me wait a hour. I was the only person even there.

Came to this location to kill 2 birds with 1 stone. Had to get an xray of my neck and my right…read moreforearm. This Sun City location is in a shopping center right off the 215 fwy. Been to a few of their other locations and they are always very quick and professional. Had my paperwork from my doctors to get the xrays done. I like that they don't require an appointment. I walked right in on a Friday, mid day and they had staff at the front desk masked and ready to assist me. Some medical offices close for lunch, so it was nice to see this place doesn't do that. The lady who helped me asked for my ID and paperwork, then had me fill out a few forms. I sat in the lobby after returning the forms to her. About 5 minutes after that, I was called to the back room by one of the techs. Once I was in the room, she was fast and positioned me where I needed to be, moved me a few times and got what she needed. I was in and out of that room within 4 minutes! I recommend California Imaging & Diagnostics for sure. They have always been great to work with, never had any hiccups here. Will keep returning if I need them again!