Visiting from out of town. Checked YELP records and find ROM. Called up and scheduled three One…read moreHour foot messages. We arrived early. Were brought in a little late so we were each comped a milk foot bath. Much appreciated. The three of us were taken into the same room. At first there was confusion with the masseuses but it was ironed out quickly. David was my person and he was excellent. Responded to my requests and adjusted pressure quickly. We all enjoyed our one hour foot messages and we will definitely be back. One recommendation is to play music to cover up the front door alarm and talking in the reception area. Definitely try this place it was a success for the three of us. Being cash as it's $3.00 extra for credit card us. See you next time.

The massage was not tailored to my needs. I asked for less pressure but was not adjusted. I found…read morethe massage to be painful and stressful. I was sore for a day or two afterwards.

Below average massage, lady asked for my tip amount then when I said 20% she said ahh thats low and…read moretried to make me feel bad. Started 3-5 mins late ended a few min early. Not going back.

Used a Groupon and had some initial hesitation, so I called the salon first. A guy answered the…read morephone with just "HELLO," which felt a little off. Still, the address showed an actual building and the reviews were decent, so we decided to give it a chance. We booked a couples massage and went in. The business is located in a strip mall, and the reception area was empty and uninviting, with a noticeable smell of cooked food. They showed us the room and told us to disrobe and lie face down. 2 therapists came in and asked just one question: "Hard, medium, or light pressure?" That was it. No questions about injuries, medical history, areas of concern, or preferences. This was especially concerning because I've had back surgery, and that kind of information is important before bodywork. The massage itself was fine, and to be fair, the pressure she used on me was good. However, several aspects of the experience were uncomfortable and unprofessional. Draping was inadequate. My glutes were exposed for most of the massage until I said I was cold, at which point I was covered. This made the experience awkward and uncomfortable. The therapist working on my partner was wearing earbuds and listening to something, loud enough for everyone in the room to hear. This was extremely distracting and made it hard to focus on receiving proper care. While getting dressed afterward, my partner noticed a faint sewer-gas smell. He has extensive plumbing experience, so I trust his read, though I personally thought it might have been food being heated somewhere down the hall. Either way, neither smell belongs in a massage environment. Overall, the experience lacked professionalism, communication, and basic massage standards. I needed bodywork, and while some aspects of the massage were fine, the environment and practices made it awkward and uncomfortable. I cannot recommend this place and will not be returning.

Definitely a deep tissue message!! Did the 90 min couple message $200, was not bad. Have to pay…read moreupfront and they prefer cash. The room was chilly and the beds were not heated either. There is no place to store your belongings so I was nervous when they kept opening the door especially when you're half naked. I wish they spent more time messaging my hands and feet though. Walk ins welcome and appointments are available anytime.

They do a really wonderful job here and listen to your needs unlike many other massage places I've…read morebeen to in Reno. They prefer cash but take credit cards.

Was in Reno for business and didn't really have anything to do other than go shopping. This massage…read moreplace is open pretty late. I called to see if they had any availabilities on a Monday night for the following night for two people and thank goodness they were able to fit us in at 8pm. I did call them on Tuesday afternoon to ask if they had an earlier appt and they said we could come in at 730. Perfect. We got there and it was in a newer shopping center which was nice. They had ample parking and the person there to greet us was very friendly and happy to see us. They had our rooms ready to roll, and everything looked and smelled clean. Every Asian massage place is like Russian roulette... you never know what will happen. Bliss takes place here. It was relaxing but then you get spanked, yanked, and stretched out of the blue. I loved it, but it's not for everyone. It was def what I needed after a long day of travel and working. The small Asian woman I had said her name was coco. I'd def get her again but I'm sure every staff there does a good job. Both my coworker and I came out feeling loose as a goose and in that half drunk state. The staff member who checked us out was very appreciative of our patronage and was so polite. Def not what I'm used to at Asian massage places in vegas. Reno is not one of my fave destinations to frequent but if I were to come back, I'd def come back to this place.

Would not recommend. First of all, kinda creepy very non traditional massage rooms. Made me…read morewonder if they were really legit or not (especially considering all the closures in town. I am empathetic with language barrier but it was pretty nonexistent to communicate successfully about my desire for firm pressure and just upper body/ neck for a pinched never in my neck. But since no one spoke fluent English or even read the online massage pre-work I guess that explains why none of my survey questions/massage needs were looked at even though I did it the day before. After close to the hour, I asked if she could work on my left side of my neck more, and she said oh no time. Well, that was lame and not going back.

Kevin was good! I got 2 service and he did both i just wish they had 2 diff people for 2 diff…read moreservice. No ATM on site. Make sure bring cash. Front desk helped me with the bundle

I have pretty advanced scoliosis and I'm on a quest to find a reliable massage spot…read more Tl;dr after coming here a few times, I'm still looking. It's just kinda... weird vibes?? With an appointment, I ended up waiting almost 10 minutes, while (I assumed) my room was being prepped. Guess not because the face towels that were supposed to be warm felt like scratchy dry brand new never-been-washed towels 2/3 times I visited. For my most recent, my massage was on a regular table but instead of a cloth on the face cradle, it was a paper towel....... The hall door was OPEN during the better part of my last 90 minute massage...... Hearing people talking in the hallway and wondering if they could see my body if they walked by was not peaceful. They did some interesting limb bendy stuff on me that I think was trying to emulate Thai massage style, but it was just twisting my body in odd ways that felt weird with my scoliosis (which I'd already told them I had so idk why they did that). I kept waiting for them to return back to/take extra time to focus on the areas I designated on the tablet where my back muscles reallllly need extra care after moving to my lower body, but I am pretty sure they've never looked at my diagram any of the times I've been because this experience is consistent with all 3 visits I've had there. Came across my biggest pet peeve which is having stretches of time over a minute where it feels like the masseuse is just lightly spreading oil on my skin longer than necessary to run up the time. For these reasons and others, I was quite uncomfortable at this place and won't be back a 4th time. I really wanted to give it a chance and give the benefit of the doubt with more chances but 3 bad massages is a LOT of money to drop w little return for a public school teacher. Despite all that, the front desk staff was pleasant and the location is super convenient!! The quest for a massage that can soothe my tight scoliosis muscles continues.

Came in today hoping to get a quick massage. They were SUPER nice and helpful on getting me in…read moreasap. I met a man name C.U. He was very very polite and actually got my back to be less tense! The owner is also very nice and a fellow named Julian, super sweet! Place is super clean. They sanitize the beds in between each customer. Care is very important and they do it well! I will definitely be coming back. Make an appointment if you're on a time crunch.

Getting a much needed foot massage. So relaxing. This place is quiet and relaxing. Makes you…read moreforget you're at the busy mall. The staff here is always so attentive. Top notch treatment.

The massage I received was complete and a thorough 1 hour session. The therapist was intuitive to…read moremy needs and met them without asking.

Had a great massage for a decent price. I have chronic muscle pain in my right shoulder and nerve…read morepain in my lower back and she helped my shoulder melt away and that has been a pain that's been there for years and my back pain was significantly reduced. Needless to say I would be back any time and recommend her to my friends.

YES amazingly great ashiatsu massage (with a little super great reflexology thrown in for my…read moreinjured/painful foot). I have only had ashiatsu on a raised table before, with the massage therapist up high and using bars on the ceiling for support/balance. This floor approach seemed so much more effective (and less precarious...you know the person won't fall!). Deeper and more easily targeted. It was incredible and I highly recommend a visit to see Brian for some space in your body and loosening of fascia/everything. I left with a new body! And will be back for more.

Never thought I would look forward towards being walked all over by somebody, but Brian is truly a…read moreprofessional "healer"! He knows what he's doing, and patiently explains to you why he is doing what he's doing to treat your symptoms and relieve your pain. The difference, before and after, is genuinely night and day!! As a psychotherapist, I would highly recommend Brian to anybody for treatments, pain relief and regular health maintenance. He is indeed one of a kind and a rare find!